Alchemer Mobile
OCTOBER 31, 2023
Now you can listen to more events from the systems your business runs on so you can collect feedback in context of your customer’s experience. These initiators are available at no cost to Alchemer Workflow customers. View the full list of available initiators here.
Userpilot
SEPTEMBER 2, 2022
TLDR; Instructional design software helps you create custom eLearning courses and training material. Digital adoption platforms are specifically meant for user onboarding and customer training – showing new users how to use software applications. Happy customers = more revenue for you.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Userpilot
APRIL 14, 2023
Having an effective SaaS onboarding strategy is essential to user success and, by extension, customer retention. If you don’t make your onboarding flow as streamlined as possible, you could struggle to retain customers in the long run. SaaS user onboarding is a crucial step in the customer journey.
Intercom, Inc.
NOVEMBER 20, 2018
This makes sense given the likely resource constraints and the value to be gained from getting in front of customers from day one. As Jason Lemkin puts it , “The CEO/founder should close at least the first 10 (or 20 or whatever) customers. What matters is that somehow, someway, you still get those 10 paying customers closed.”.
The Product Coalition
FEBRUARY 26, 2022
Why have Product Managers stopped speaking to customers? Very sadly, most product managers I meet today no longer talk directly to customers regularly. If you ask; “How many customers did you speak to this week?” My view is that this evolution is bad for product management careers and the customers who benefit from what we do.
The Product Guy
JUNE 15, 2017
Whether it’s your plans (roadmap), feedback you’ve heard from users, product usage data (analytics), or posing questions — getting what you’re doing and thinking in front of a cross-departmental audience will provide you with input that helps you make better decisions and will help align others with the goals you’re looking to achieve.
Intercom, Inc.
SEPTEMBER 4, 2019
Sales coaching is a series of teaching methods used to improve the performance of reps. The concept of coaching is different from sales training: sales training is usually the same for everyone, while coaching is based on the individual needs of each rep. A trainer, meanwhile, essentially says, ‘do this.'”
Expert insights. Personalized for you.
130 
Let's personalize your content