Johanna Rothman
JUNE 21, 2023
In product development, we often use the words, “user” and “customer” interchangeably. I wonder if it’s time to stop talking about “customers” altogether. Users use the product. When the User is also the Buyer, as in a mass-market product, they might ask you for features.
Usersnap
SEPTEMBER 19, 2023
Imagine the idea of having a magical crystal ball that reveals the deepest thoughts and desires of your customers. Well, you might not need a crystal ball anymore, because AI-driven data and customer insights are here to make your business dreams come true! No more guessing games or deciphering cryptic customer feedback.
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Product Innovation Educators
OCTOBER 30, 2023
Tips for creating customer use cases – for product managers Today we are talking about how to create and use customer use cases to guide product design. Summary of some concepts discussed for product managers [6:35] What is a customer use case? 8:36] How do we create a customer use case?
Userpilot
APRIL 11, 2023
Understanding the average customer retention rate for your industry is critical to determining the health of your business. It tells you whether your customer retention rate is too low or just good enough. If customers are the lifeblood of any business, then customer retention is the glue that holds it all together.
The Product Coalition
MAY 7, 2023
Automatic speech recognition is prevalent in user-facing applications such as virtual agents, live captioning, and clinical note-taking. Insights into the speech recognition algorithms Automatic speech recognition can be developed traditionally by using statistical algorithms. Customers have an increased desire for toys.
AB Tasty
MARCH 26, 2024
Customers of today expect an experience alongside whatever they have purchased. Optimizing digital experiences can directly impact a company’s bottom line by improving conversion rates, reducing customer frustration, and enhancing brand sentiment.
Product Innovation Educators
JULY 17, 2023
In the 1920s and 1930s, there was no absence of problems in telecommunications. When you have no absence of customer or user problems, if you’re reasonably intelligent, you can usually come up with the inventions and the necessary breakthrough new products. They had to invent all those things.
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