Amplitude

MAY 3, 2020

Google Analytics requires separate documentation. If you’d like to see more than which pages people visit and where they come from, you have to use complex filtering or add custom events. Instead, it shows you events by default. Amplitude allows you to set up release dashboards that reflect your team’s success metrics.

Data Visualization 137

Data Visualization Analytic Tools User Friction Reporting Tools 137

Userpilot

MARCH 16, 2023

UserGuiding’s dashboard. Userpilot Userpilot’s dashboard. You can create and monitor different combinations of in-app events , such as hovers and clicks, to analyze user interactions. In addition, it allows unlimited feature tagging, experimentation, event triggering, custom domain hosting , and phone support.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Reporting Tools 85

The Product Coalition

MARCH 15, 2023

This can be done by collecting documentation like a Passport or ID card. To calculate: How to track feature adoption rate on UXCam To easily keep a dashboard of feature adoption on UXCam, set up custom events and create a dashboard to track it. This metric provides a different view of activation.

Onboarding KPIs 128

Onboarding KPIs Analytic Tools Research Software Data Visualization 128

Userpilot

SEPTEMBER 19, 2024

Add a self-serve resource center so new users can learn at their own pace Userpilot makes it possible to create a resource center for your video tutorials, written guides, product documentation, research reports, upcoming webinars, and other self-serve resources that help users learn on their own. NPS dashboard in Userpilot.

Data Visualization 59

Data Visualization User Testing Customer Experience Research Software 59

Userpilot

JUNE 29, 2024

Improve help documents for better support Once you’ve identified some common issues highlighted in product feedback, you can start working on sprucing up related resources in your knowledge base. If you’ve already got some help documents related to those issues, update them to provide more targeted advice.

Feedback Software 71

Feedback Software User Testing Analytic Tools Customer Feedback 71

Product Talk

FEBRUARY 14, 2024

And finally, Tali was so convinced of the power of opportunity solution trees that she started leading workshops at product events to teach others how to use this tool. Tali’s team now has a FigJam document that contains five trees. Do you have your own Product in Practice you’d like to share? .

Analytic Tools 227

Analytic Tools Research Software Product Research User Testing 227

Amplitude

DECEMBER 22, 2020

Journeys hones in on the two events that matter most–the starting point for new users, and the moment they achieve a target outcome. Event Properties in Dashboard Bulk Filters . Bulk Filters allows you to temporarily or permanently update all charts in a dashboard with alternate date ranges, intervals, or user segments.

Data Visualization 52

Data Visualization Analytic Tools Government Customer Experience 52

Userpilot

APRIL 9, 2024

Custom event tracking – to easily track multiple actions and trigger in-app experiences. Analytics dashboards – for easy access to key insights from one place. Retroactive analytics (no need to tag events or features to track them). Event tracking. Dashboards. Product usage overview dashboard in WalkMe.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

MARCH 7, 2023

Event segmentation analyzes user behavior based on specific events and shows the most commonly performed events. Userpilot’s analytics platform’s key features include feature tagging, custom event-tracking, customer sentiment analysis , and trends overview. Amplitude’s dashboard. What is Amplitude?

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Reporting Tools 85

Amplitude

JUNE 23, 2020

Instead of categorizing a user’s events as “new” because they were new to your product that week or month, we’re now able to measure how many times a user has done this specific action — ever. With Historical Count, you can filter events for “Nth time” performed, just as you would filter for any other event property.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Feedback 52

Userpilot

MARCH 31, 2023

To perform attrition analysis, track in-app user engagement, gather user feedback , segment customers based on engagement and satisfaction, send churn surveys, and get an analysis overview on the dashboard. A dashboard gives an overview of your key customer metrics and visualizes trends in metrics like churn rates using simple charts.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Customer Feedback 90

Userpilot

JANUARY 9, 2024

Lastly, make sure help documentation is easily searchable. Some of these metrics include the number of page visits, clicks, events that occurred, and unique users. For example, Google Analytics tracks and reports website and mobile app traffic and user engagement events. Google Analytics dashboard. Hotjar dashboard.

Analytic Tools 86

Analytic Tools Feedback Software Research Software Data Visualization 86

Amplitude

AUGUST 7, 2020

Today we are thrilled to announce the release of Templates, a workflow tool to leverage your existing Amplitude dashboards to empower new teammates, and apply previous work to new product initiatives. Check out the video below for example use cases, and see our documentation here for detailed instructions. New in Analytics.

Data Visualization 52

Data Visualization Customer Experience Analytic Tools Dashboard 52

Amplitude

MARCH 7, 2019

Previously we had the ability to save filters as in our Event Segmentation chart; now you can now apply those Saved Segments to every applicable analysis type. Visit our documentation to learn more. Visit our documentation to learn more. Customers can now configure email dashboard reports to be delivered on a monthly cadence.

Data Visualization 60

Data Visualization Customer Feedback Customer Experience Software Review 60

Userpilot

JANUARY 15, 2024

You can rig your surveys to be sent periodically like most types of NPS surveys or trigger them after specific events (e.g. Conducting funnel analysis and using their event data to identify friction points can help you streamline their journey. This creates a feedback loop that you can use to drive continuous improvement.

Analytic Tools 73

Analytic Tools Feedback Software Reporting Tools Data Visualization 73

Userpilot

MARCH 31, 2023

Descriptive analytics is the process of summarizing and presenting past events and behaviors in a meaningful way. Activation rate: This metric measures the percentage of users who perform specific key events after signing up for your product. You can bring all your metrics and KPIs into one place with an analytics dashboard.

Data Visualization 84

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 84

The Product Cafe

MAY 29, 2023

2.0 - designed to turn these challenges on their head: 🔮 Robust Feedback Management: Our feedback dashboard brings customer voices front and center, capturing, organizing, and making sense of customer feedback from different platforms. Our first biggest launch and first event sponsorship. Say hello to Zeda.io With Zeda.io

Reporting Tools 52

Reporting Tools Feedback Software Customer Feedback Generative AI 52

eG Innovations

MARCH 31, 2022

To find out details of the eG Enterprise CLI, please see our documentation covering: What is eG CLI? Analytics: Supports operations including: query and pull data, such as threshold levels, alarm counts, top N applications, historical resource usage, diagnostic, and root-cause data ( see documentation for more details ).

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization User Testing 52

Amplitude

JANUARY 8, 2021

Let’s use this snippet of code from our JS SDK documentation. There is the event! And this new feature called Event Explorer which lets you zero in on the event stream for your test user, or your own user.”. Three hours, thirty tested events later, they are good to go. . Do you have tiers of customers?”.

Data Visualization 112

Data Visualization User Testing Software Review Customer Feedback 112

eG Innovations

MARCH 24, 2022

Customers often use this report in conjunction with other similar reports to routinely audit and document to demonstrate systematic by process maintenance is in place and is successfully occurring. Indeed, it’s common for customers to leverage our “booklets” feature to fully automate the documentation of pro-active routine maintenance.

Data Visualization 52

Data Visualization Reporting Tools Customer Experience User Testing 52

Userpilot

JUNE 22, 2023

For instance, you see a segment of users who have scored less than 7 in NPS surveys, dismissed the onboarding checklist, and are not engaged with flow events. Tagging important events and features for customer jobs to be done (JBTDs) helps you understand the value of the features to customers. NPS dashboard in Userpilot.

Data Visualization 78

Data Visualization Feedback Software Analytic Tools Customer Experience 78

Amplitude

DECEMBER 18, 2018

Take a look at our documentation to learn more. Broadcast impact across your entire organization with TV-mode Dashboards! With TV Mode for Dashboards, you can post large-format visuals of product metrics on televisions and other public displays so everyone within your company can see how the product is performing.

Data Visualization 65

Data Visualization Customer Experience User Testing Customer Feedback 65

Userpilot

OCTOBER 17, 2023

Leverage event data to perform funnel analysis and identify areas of friction within the conversion process, then fix them. Event tracking, where you define the “server-side” events you want to track (a purchase, the submission of a form, or achieving a goal). Creating custom events with Userpilot.

Data Visualization 77

Data Visualization Analytic Tools Research Software Feedback Software 77

The Product Coalition

JULY 28, 2020

Product Analytics: Mixpanel event listing and analysis of product usage Google Analytics (GA) strategy for sales conversions Full Story/Heap/Segment.com session analysis to measure user behavior AB Testing and UX Enhancements based on data Product/UX Health Dashboards ( read about this here ) 4. Market Requirement Documentation b.

Data Visualization 78

Data Visualization Analytic Tools Startups User Testing 78

Userpilot

APRIL 29, 2024

You can do this by curating a knowledge base full of resources like product documentation , video tutorials , how-to articles, etc. You can also track custom events by combining several feature tags and events. Unfortunately, providing 24/7 customer support to every customer is both expensive and inefficient.

Feedback Software 75

Feedback Software Onboarding KPIs Data Visualization Customer Feedback 75

Userpilot

FEBRUARY 6, 2023

To dive even deeper, set track custom events to understand user engagement. It has capabilities such as feature engineering, data visualization, and model documentation – all with the help of artificial intelligence. Tracking custom events in Userpilot. To start, you can track product usage data with click tracking.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Customer Feedback 91

Userpilot

APRIL 29, 2024

Instead of offering generic help documentation or instructions, contextual sensitive help delivers information tailored to the specific task or feature the user is interacting with at that moment. Afterward, they can browse your help documentation to find the guidance they require and use it to solve their problems.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization Customer Communications 52

Amplitude

MARCH 12, 2019

Define relevant events, event properties, and user properties. For more details on how Notebooks works, check out our documentation. When does it make sense to craft a story about your analysis with a Notebook, and when should you just add charts to a dashboard? A good data story should: Provide background information.

Data Visualization 94

Data Visualization Embedded Analytics User Testing Customer Feedback 94

Userpilot

JULY 18, 2023

It improves team productivity and efficiency by providing them with a centralized platform for collaboration, document sharing, and communication. Dedicated NPS analytics , including qualitative response tagging NPS dashboard. It enables teams to create tasks, assign responsibilities, set deadlines, and track progress.

Analytic Tools 84

Analytic Tools Feedback Software Research Software Reporting Tools 84

Userpilot

APRIL 7, 2023

User Persona Canvas The user persona canvas is a document that represents your customers’ goals, problems, desires, emotions, jobs to be done, etc. Customer journey interactions As displayed below, a custom event lets you add multiple events under a given topic, e.g., a dashboard. Google Trends: Interest over time.

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Research Software 81

Userpilot

JULY 7, 2024

Industry events (e.g. conferences, like Product Drive, or social events, like Product Pints). Knowledge base and self-help resources ( video tutorials , how-to guides, product documentation). Email newsletter. Product reviews (e.g. on platforms like G2 or Capterra). Content marketing (blogs, whitepapers, e-books, etc.).

User Testing 64

User Testing Data Visualization Analytic Tools Customer Experience 64

Userpilot

OCTOBER 27, 2023

Most users prefer not to talk to support agents if they don’t have to, so providing a knowledge base with product documentation is an easy win. For example, if you know that lots of users fail to complete a task because they cannot find a feature on the dashboard, you can help them with a tooltip or hotspot.

Embedded Analytics 88

Embedded Analytics Feedback Software Analytic Tools Enterprise 88

Amplitude

NOVEMBER 2, 2018

When new content (chart, dashboard, or notebook) gets shared in that Team Space, it’ll also send a slack notification to the team. We’ve made a lot of updates since our initial beta such as: overhauling the create chart experience, allowing sidebar collapse, reordering pinned dashboards, and lots of bug fixes.

Data Visualization 53

Data Visualization Customer Feedback KPI Customer Experience 53

Userpilot

MAY 22, 2023

You should then choose the right triggers for your personalized in-app experiences by identifying events or actions for each segment. Offer self-service support with an in-app resource center Customers have different learning preferences – some prefer learning by reading the documentation, while others favor watching videos.

Data Visualization 71

Data Visualization Analytic Tools Feedback Software Product Research 71

Mixpanel

OCTOBER 15, 2021

Kameleoon sends the test performance information back to our dashboards in Mixpanel in real time. If a company creates an event called “booked appointment” in their analytics tool, but refers to it as “booking” in their optimization tool, you’ll set yourself up for confusion, especially as your company grows and changes.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Healthcare 59

Crafty CTO

JUNE 9, 2024

That led me down one final rabbit hole, but a very useful one, as I soon realized that Framework was a perfect fit for one of my fractional CTO client’s “data science reporting and dashboard” needs. The majority of their team are data scientists. The non-profit’s primary user-facing (farmer-facing!)

Data Visualization 52

Data Visualization Dashboard Framework Reporting Tools 52

Amplitude

AUGUST 31, 2018

In the new layout, charts, cohorts, user lookups, dashboards, and notebooks are all created from one places that you can spend more time getting things done, and less time navigating to them. Unlike Dashboards, which are great for monitoring metrics, Notebooks are dynamic documents, combining charts with headers, text, and call-outs.

Data Visualization 45

Data Visualization User Testing Customer Feedback Customer Experience 45