Intercom, Inc.

JULY 13, 2021

Less than 1% have documented competencies with scorecards for rating performance. Many competencies we care about weren’t documented. Problem: Many competencies we care about aren’t documented. And many organizations, unfortunately, don’t make it any easier. We held people accountable for outcomes they don’t control.

Product Research 271

Product Research Customer Communications Feedback Software Reporting Tools 271

The Product Coalition

AUGUST 25, 2023

Lastly, the development team must adhere to the documented requirements; anything outside of this scope must be discussed beforehand with the relevant parties. Scrum events not being done or being done erratically Scrum prescribes five events: sprint planning, daily, review, and retrospective are all included in the sprint, the fifth event.

Agile 113

Agile Feedback Software Weak Development Team Technical Review 113

Business of Software Conference

AUGUST 21, 2023

It has collections of artifacts, photographs, and documents that showcase the state’s history from the earliest inhabitants to the present day. It also hosts events and programs that promote creativity and innovation. View More All of these museums offer free admission, although some exhibits or events may require a fee.

Events 52

Events Education Document Presentation 52

Userpilot

JUNE 12, 2024

Here’s a focused list of tools from the provided options that align with your core duties: Best tool for product management – Confluence : This collaboration and documentation platform enables product strategists to create and share product strategy documents and business case analyses with stakeholders.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

NOVEMBER 30, 2023

Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. Industry events, like Product Drive , are an opportunity to catch up with the trends in the sector. Don’t know of any events like this?

User Testing 105

User Testing Data Visualization Feedback Software Research Software 105

Split

MARCH 10, 2023

The architecture of a system exists even if it’s not documented. Without a documented architecture, you can lie victim to the bus factor. Split Help Center’s Integration and Automation , SDK documentation , and Optional Infrastructure documentation are great places to get started. Or make onboarding new teams a snap?

Software Review 98

Software Review Systems Review Data Visualization Document 98

StubHub

JANUARY 31, 2019

By Garrett Reeb, Senior Product Manager & Jon Fulton, Product Design Manager They call us event people. But, let’s be honest, we’re really event nerds , and we wear that badge with pride. What we really love, though, are what people in the business refer to as “head” events. These are the really, really big ones.

Research Software 40

Research Software Events User Testing Customer Experience 40

Indicative

JANUARY 6, 2021

After… Last month we released features to enable Owners and Admins to edit metadata, configure project-level settings, track monthly event usage, and build confidence in user aliasing. . Check out our latest improvements below: CSV Download for Events, Event Properties, and User Properties. Monthly Event Count Updates.

Data Visualization 116

Data Visualization Customer Experience User Testing Customer Feedback 116

Johanna Rothman

APRIL 6, 2022

” and pointed to a phase-gate approach with documentation deliverables after each phase. ” He said, “We'll deliver documents after each phase.” ” I said, “No, documents are not real deliverables. Documents represent what you think a deliverable will be. It's not a long document.

Document 117

Document Agile Demo Software Review 117

The Product HQ

JUNE 1, 2024

Documentation and Training Materials Product manager interns also work to develop and maintain product documentation and training materials to support internal teams and customers. They create user guides, FAQs, and training manuals and ensure documentation is up-to-date and accessible to all relevant parties.

User Testing 52

User Testing Product Research Reporting Tools Data Visualization 52

Amplitude

MAY 3, 2020

Google Analytics requires separate documentation. If you’d like to see more than which pages people visit and where they come from, you have to use complex filtering or add custom events. Instead, it shows you events by default. Google Analytics requires that you host separate documentation to keep your team aligned.

Data Visualization 137

Data Visualization Analytic Tools Reporting Tools User Friction 137

Nulab

AUGUST 18, 2020

Check out the full event video: Highlights: On sprint planning and WBS planning: . Backlog API is very powerful and very well-documented. It is well explained in the document that you can create, you can change status, delete or edit the content of the task very easily by using the Backlog API.”.

Webinar 79

Webinar Reporting Tools Technical Review Software Review 79

Intercom, Inc.

OCTOBER 21, 2020

This article on tracking events uses examples of the most common events that customers create in Intercom. Using images in your documentation lets you simultaneously show and tell. Real-life examples inspire customers and help them visualize their own success. The most inspiring examples: Come from customers themselves.

User Friction 211

User Friction Data Visualization Customer Experience User Testing 211

Userpilot

MARCH 7, 2023

Event segmentation analyzes user behavior based on specific events and shows the most commonly performed events. Userpilot’s analytics platform’s key features include feature tagging, custom event-tracking, customer sentiment analysis , and trends overview. Book a demo to see it in action. What is Amplitude?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Amplitude

OCTOBER 27, 2020

Or, events and properties may be named inconsistently, making it difficult for teams to match their product experience to the data. Choose what events to track in your product. Define a taxonomy —a guide for consistent naming conventions across events and properties. Did we track the right events? Where should I store it?

Data Visualization 105

Data Visualization Analytic Tools Weak Development Team Government 105

The Product Coalition

JUNE 19, 2023

Roadmaps guide the creation of sales materials and release communications, which are marketing documents. Share your product roadmap on your website, marketing materials, and industry events. Essentially, you are selling the team on your vision of the future. Highlight the features that are most important to your target customers.

Vision 106

Vision Roadmap User Testing Research Software 106

BrainMates

JUNE 25, 2020

A User Scenario is a structured description of a situation or event that a potential User (or Buyer) of the Product is likely to experience as they seek to achieve their goals. Primary persona: Janice, Singaporean Events Planner. Goal: To plan the most memorable event at an exciting new destination for her client.

User Testing 85

User Testing Customer Experience Customer Feedback Research Software 85

Andrew Chen

FEBRUARY 26, 2024

But eventually, I created a more successful strategy for myself, where I would simply document what I was learning. One thing you’ll notice about the SF tech industry is that there are endless events and conferences. Whereas a secondary startup hub might have a major tech event once every month or two, SF has them every day.

User Testing 123

User Testing Customer Experience Blog Events 123

Amplitude

DECEMBER 22, 2020

Journeys hones in on the two events that matter most–the starting point for new users, and the moment they achieve a target outcome. Event Properties in Dashboard Bulk Filters . Now, in addition to adding user properties to all segments of all charts, you can now also apply event properties. . Event Explorer.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Government 52

Antwak Blog

APRIL 15, 2021

The present Security Information and Event Management (SIEM) software sellers are presenting AI , advanced statistical analysis and other analytical methods to their products. Security information and event management ( SIEM ) software give enterprise security experts insight into the IT environment.

Research Software 52

Research Software Analytic Tools Data Visualization Events 52

Userpilot

JANUARY 15, 2024

You can rig your surveys to be sent periodically like most types of NPS surveys or trigger them after specific events (e.g. Conducting funnel analysis and using their event data to identify friction points can help you streamline their journey. This creates a feedback loop that you can use to drive continuous improvement.

Analytic Tools 101

Analytic Tools Feedback Software Reporting Tools Data Visualization 101

UX Studio: Product Management

JUNE 14, 2024

Instead, talk about the user events, reasons, and consequences. Using proper screen flow indication with low-effort documentation has multiple benefits. When sharing your work, you can use them as presentation cues to ensure you’re presenting the entire flow logic without missing elemental events and beats.

User Testing 71

User Testing Customer Feedback Feedback Software Customer Experience 71

Antwak Blog

APRIL 15, 2021

The present Security Information and Event Management (SIEM) software sellers are presenting AI, advanced statistical analysis and other analytical methods to their products. Security information and event management ( SIEM ) software give enterprise security experts insight into the IT environment.

Research Software 52

Research Software Analytic Tools Data Visualization Events 52

Business of Software Conference

FEBRUARY 17, 2023

Avalara offers more than 500 pre-built connectors into leading accounting, ERP, ecommerce and other business applications and process billions of indirect tax transactions, file hundreds of thousands of tax compliance documents and tax returns every year. We will never sell your email address. It is yours.

Document 52

Document Events Books Customer Experience 52

The Product Coalition

JULY 22, 2020

When tasks are not well defined and documented. This is why every major decision has to be well documented so that all stakeholders have access to the same information. Image Credits: Visual-paradigm Adopting sprint events allows a team to work more effectively. I played the telephone game in a group of 10 friends some time ago.

Agile 114

Agile Customer Experience User Friction Document 114

Userpilot

MARCH 16, 2023

You can create and monitor different combinations of in-app events , such as hovers and clicks, to analyze user interactions. It comes with a wider pool of services than UserGuiding’s Basic package, including unlimited user segmentation , goal creation , and event tracking capabilities. You can also make up to 20 feature tags.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

NOVEMBER 20, 2022

Organize events and meetups to connect with customers in-person and engage them with your brand. One of the best ways to drive real-time engagement inside your app is event triggering. Event triggering enables you to construct flows that launch automatically when a specific event occurs. Send personalized in-app messages.

Customer Experience 98

Customer Experience Feedback Software Analytic Tools User Testing 98

Product Innovation Educators

JULY 19, 2021

They saw that COVID had changed the mentality of organizations in a way that wouldn’t have happened otherwise, and the lesson many people learned is that organizations need to perpetually experiment with remote technology and collaboration tools before a pandemic or other event forces change. 12:43] Planning for future adverse events.

Product Research 105

Product Research Research Software Product Management Product Manager 105

The Product Coalition

MARCH 15, 2023

This can be done by collecting documentation like a Passport or ID card. To calculate: How to track feature adoption rate on UXCam To easily keep a dashboard of feature adoption on UXCam, set up custom events and create a dashboard to track it. A cohort comprises the users who started the onboarding process over a week or month.

Onboarding KPIs 121

Onboarding KPIs Analytic Tools Research Software Data Visualization 121

Indicative

APRIL 1, 2021

Indicative users who integrate their data via Snowplow Kinesis now have greater flexibility when relaying events to Indicative. For customers that use structured events, you may now select either se_action or se_category as their event name. Kanaree Integration. More ways to send your data to Indicative!

User Testing 59

User Testing Product Research Data Visualization Enterprise 59

Amplitude

MARCH 13, 2019

Writing documentation. Bespoke team bonding events based on the unique traits of team members. One of our most unique events was longsword battle training since we found out that our team members were huge Game of Thrones fans! If you were coaching a more junior PM, how would you help them accelerate that learning?

Product Management 75

Product Management Product Manager Artificial Inteligence Document 75

Userpilot

OCTOBER 17, 2023

Leverage event data to perform funnel analysis and identify areas of friction within the conversion process, then fix them. Event tracking, where you define the “server-side” events you want to track (a purchase, the submission of a form, or achieving a goal). Creating custom events with Userpilot.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Userpilot

SEPTEMBER 19, 2023

Using help center widgets, chatbots, resource centers, product documentation, etc., Trigger in-app messages based on specific events, in-app behaviors , and the user’s stage in the journey. to solve the issue instantly, you can shorten your response times and create happy customers.

Customer Experience 52

Customer Experience Customer Satisfaction Education Branding 52

Userpilot

FEBRUARY 26, 2023

A roadmap is a document of direction, intention, and influence. Timeline : A timeline visual sequencing of chronological events, with start and end dates. Deadline : The due date for a project or event. Your roadmap is a strategic document. So first things first – roadmaps are not timelines. Absolutely not.

Roadmap 98

Roadmap Product Research Research Software User Testing 98

Userpilot

NOVEMBER 17, 2021

is the umbrella organization for 5 successful enterprise products: BizTalk360, Document 360, Severless360, Atomic Scope, and Cerebrata, which the business acquired in 2019. Others are Document 360, Severless360, Atomic Scope, and Cerebrata, which the business acquired in 2019. Presently, Kovai.co How it started. Business challenges.

Customer Experience 98

Customer Experience User Friction Enterprise Document 98

Amplitude

JANUARY 8, 2021

Let’s use this snippet of code from our JS SDK documentation. There is the event! And this new feature called Event Explorer which lets you zero in on the event stream for your test user, or your own user.”. Three hours, thirty tested events later, they are good to go. . Figure out those 30 Events!

Data Visualization 112

Data Visualization User Testing Software Review Customer Feedback 112

Lenny Rachitsky

MARCH 26, 2024

This is the front door to your server that allows other applications to access data or trigger events. Once you understand a few basic patterns with APIs, you’ll be able to breeze through technical documentation in no time. What is an API? For most software product managers, we’re talking about web APIs.

Product Management 103

Product Management Product Manager Data Visualization Management 103