Intercom, Inc.

AUGUST 12, 2020

Multiple industries are suddenly forced to move operations online, and support teams are at the forefront of this transformation – battling every day to deliver excellent, fast customer service, while facing an unprecedented volume of enquiries and issues. Sophisticated reporting for valuable insights. Ticketing meets the Messenger.

Data Visualization 249

Data Visualization Reporting Tools Customer Experience Customer Feedback 249

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Heap vs Pendo? Book the demo!

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Reporting Tools 92

Reveal

JANUARY 9, 2023

What Is Independent Software Vendor (ISV)? An Independent Software Vendor (ISV) is a business or an individual who builds, develops, markets, and sells software solution/s to be consumed by end users. Or an organization whose primary function is to distribute its software product/service.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Customer Feedback 98

Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! If so, you’re in the right place!

Embedded Analytics 74

Embedded Analytics Data Visualization Analytic Tools Feedback Software 74

Reveal

MAY 16, 2023

Reveal Embedded Analytics In today’s data-driven world, integrating dashboards and analytics capabilities directly within SaaS applications is a must. As an embedded analytics solution, Reveal can help you achieve that. Reveal embedded analytics helps you easily embed interactive reports, dashboards, and more into your React apps.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Usersnap

MAY 17, 2023

But what if I told you there’s a game-changing solution? Website annotation tools can enhance collaboration and communication among online communities and provide valuable insights and suggestions for web developers, product managers and content creators. That’s where website annotation tools come into play! website.

Feedback Software 52

Feedback Software Research Software Data Visualization Reporting Tools 52

The Product Coalition

MARCH 15, 2023

If you’re a financial services product manager, you’ll know that crafting an effective fintech app onboarding process is no small feat. There are challenges unique to financial services that become magnified when dealing with mobile devices. Your onboarding process needs to set the tone with your users so you can build trust.

Onboarding KPIs 122

Onboarding KPIs Analytic Tools Research Software Data Visualization 122

Userpilot

APRIL 7, 2023

This post will take you through the 5 types of B2B insights, discuss the methods of collecting them, and show you the best tools for analyzing customer sentiment. Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Research Software 84

eG Innovations

MAY 15, 2020

Many of the existing solutions typically weren’t meant to be used for a 100% concurrent remote workforce. Ensuring and maintaining a great user experience has also become more complex since users have moved from the office to their home office and connect through solutions like VPN, Application Gateways, VDI, etc.

Reporting Tools 105

Reporting Tools Customer Experience Enterprise User Experience 105

Revulytics

AUGUST 14, 2018

Depending on what you do (product management, software development, etc.), you may call it software usage analytics, runtime intelligence, software business intelligence, or software intelligence (if I missed your favorite please add it in the comments).

Data Visualization 66

Data Visualization Analytic Tools Reporting Tools Customer Feedback 66

Reveal

JUNE 15, 2023

Reveal Embedded Analytics Reveal is an industry-leading embedded analytics solution that aims to provide ease of use for integrating powerful analytics capabilities into applications. Making Reveal accessible to all types of business users, regardless of their experience and expertise, has always been our priority.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Revulytics

JANUARY 30, 2018

The Telerik Platform is retiring on May 10, 2018 (“retiring products that have served their purpose”). This leaves users of Telerik Analytics (formerly EQATEC Analytics) in a bit of a jam as they seek an alternative software usage analytics platform. Platform Support and Easy Integration You Need.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Research Software 59

Reveal

SEPTEMBER 12, 2023

DIY Custom Visualizations with Reveal With this innovative addition to our platform, you can now control the chart types available within your dashboards. Tailor the experience for your users by removing any of our default chart types that may not be relevant to your specific needs. Here Is All That’s New in Reveal 1.6.0:

Data Visualization 100

Data Visualization Analytic Tools Reporting Tools Feedback Software 100

Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Conclusion.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Reveal

NOVEMBER 1, 2023

While data visualizations have become essential, not all standard visualizations cater to specialized reporting needs. Enter DIY Custom Visualizations, a transformative feature we’re thrilled to introduce on our platform. Dive in to discover its unmatched benefits and how you can craft unique reports effortlessly.

Data Visualization 97

Data Visualization Customer Feedback Analytic Tools Reporting Tools 97

Reveal

AUGUST 15, 2022

SaaS companies face the challenge of maximizing the adoption of their tools and providing customers with the best ROI. And we don’t mean just basic charts and visualizations displaying your data insights, we’re talking about advanced analytics capabilities, including dashboard linking, statistical functions, machine learning , and more.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Customer Feedback 52

Userpilot

NOVEMBER 17, 2021

It’s hard to argue with WalkMe’s reputation for digital adoption solutions. After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. This article will lay out the good, bad, beautiful, and ugly of WalkMe product tours to help anyone contemplating their platform for user onboarding needs.

Analytic Tools 88

Analytic Tools Feedback Software Data Visualization Reporting Tools 88

Userpilot

MARCH 14, 2024

If you’re getting started with product analytics and want to better understand your users and how they reach conversion, then Amplitude Pathfinder is one of the most commonly recommended tools. TL;DR Amplitude Pathfinder is designed to track the various paths users take through your product that lead them to conversion.

Data Visualization 89

Data Visualization Analytic Tools Reporting Tools Customer Experience 89

Userpilot

NOVEMBER 26, 2023

Explore the best conversion rate optimization tools on the market. TL;DR Conversion rate optimization (also known as CRO) is the systematic process of increasing the percentage of visitors to your product, app, or service who take a specific desired action. Flow analytics can help you discover granular information about user behavior.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Research Software 86

eG Innovations

MAY 17, 2022

Technology advancements have now made it possible for organizations to adopt virtual desktop technologies in a hassle-free manner, from the cloud. Microsoft’s multi-session Windows desktop technologies supported on Azure cloud allow admins to provision virtual desktops on-demand. – Simon Binder, Co-Founder AVD TechFest.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

eG Innovations

MAY 17, 2022

Technology advancements have now made it possible for organizations to adopt virtual desktop technologies in a hassle-free manner, from the cloud. Microsoft’s multi-session Windows desktop technologies supported on Azure cloud allow admins to provision virtual desktops on-demand. – Simon Binder, Co-Founder AVD TechFest.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

eG Innovations

AUGUST 14, 2020

Office 365 (O365) is an increasingly popular line of subscription services offered by Microsoft as part of the Microsoft Office product line. With Office 365, end users and organizations can use Microsoft Office software suite of products (Microsoft Word, PowerPoint, Excel, Outlook, etc.) over the life of the subscription.

Data Visualization 52

Data Visualization Reporting Tools Research Software User Testing 52

eG Innovations

MAY 29, 2020

Citrix technologies are often used by remote employees or collaborators to access corporate applications and desktops. User access to Citrix apps and desktops is highly interactive – mouse clicks, keystrokes, etc. This is a client-side tool that can be executed by a Citrix user while he/she is in a session.

Reporting Tools 59

Reporting Tools Software Review Data Visualization Technical Review 59

Userpilot

JUNE 1, 2022

Want to know how the goals-signals-metrics process can be used to create a better user experience? Let’s go over how you can effectively use the GSM process to improve your user experience. Originated at Google, the goals-signals-metrics (GSM) process helps a product team create a smooth user experience.

Onboarding KPIs 90

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 90

Revulytics

APRIL 17, 2019

Make Sure Your Software Usage Analytics Solution Was Designed For the Job. Most software companies want to know more about how their customers and trial users are engaging with their software. The solution has a name: software usage analytics. The solution has a name: software usage analytics.

Data Visualization 66

Data Visualization Analytic Tools Reporting Tools Feedback Software 66

Amplitude

OCTOBER 14, 2020

Most teams strive for this, but some run into problems when they try to force fit incumbent data storage and visualization systems to the real-time behavioral analytics this strategy demands. These solutions typically require SQL queries or analyst support, which can’t keep up with the needs of fast-moving teams.

Data Visualization 119

Data Visualization Analytic Tools Reporting Tools Research Software 119

eG Innovations

FEBRUARY 17, 2020

You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. If any of those services are impacted by a technical fault, the fault needs resolved fast. Citrix Stack Monitoring Tools. Citrix Cloud is monitored 24/7 Citrix. Citrix Director.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

eG Innovations

JULY 2, 2019

Microsoft Office 365 is the Most Popular Cloud Service Today. A recent analysis by Skyhigh Networks on 27 million employees rated Microsoft Office 365 as the most widely popular enterprise cloud service by user count. At eG Innovations, we have been a Microsoft Office 365 user for several years.

Data Visualization 75

Data Visualization Enterprise Reporting Tools Customer Experience 75

The Product Coalition

JANUARY 15, 2021

Here are a few details on how to integrate this API and its optimal usage How In-App Review API works The in-app review flow can be triggered at any time throughout the user journey of your app. During the flow, the user has the ability to rate your app using the 1 to 5 star system and to add an optional comment.

Feedback Software 124

Feedback Software Systems Review Software Review Reporting Tools 124

eG Innovations

FEBRUARY 12, 2021

Role of eG Enterprise in the Citrix User Experience. solutions to enhance IT service performance, increase operational efficiency, ensure IT effectiveness, and deliver on the ROI promise of transformational IT investments across physical, virtual, and cloud environments. But what role will they play in the future of work?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Userpilot

APRIL 26, 2022

Checklists break down complex tasks into simpler ones to guide users to activation points faster. Resource centers provide in-app self-service support so that users are empowered to self-diagnose and solve their own issues quickly. Product adoption , also called user adoption, is the key to a successful product.

Analytic Tools 92

Analytic Tools Research Software Onboarding KPIs Data Visualization 92

Userpilot

APRIL 30, 2024

TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates. Cloud computing offers three main service models: SaaS for ready-to-use software, PaaS for application development frameworks, and IaaS for scalable virtualized computing resources.

Analytic Tools 80

Analytic Tools Feedback Software Data Visualization Reporting Tools 80

Userpilot

NOVEMBER 11, 2022

Choosing the right user onboarding software is critical for SaaS companies these days. Which is the better tool for user onboarding , as well as other use cases? Both Chameleon and Whatfix are SaaS tools that are used for user onboarding, user analytics, and user feedback. GET A DEMO.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Crafty CTO

JUNE 9, 2024

Typer from Tiangolo looks like a promising solution, by the way). Before I commit heavily to a particular technology or platform, I like to survey of the state of the art in that particular niche. The non-profit’s primary user-facing (farmer-facing!) The majority of their team are data scientists.

Data Visualization 52

Data Visualization Dashboard Framework Reporting Tools 52

The Product Coalition

OCTOBER 30, 2019

App Downloads Worldwide. Short reminder: A mobile SDK (“Software Development Kit”) is a piece of code that enables your app to communicate with 3rd parties. How would your conversion rates change if users would need to register via email? They can drastically change your app through analytics, marketing and payment services.

Analytic Tools 82

Analytic Tools Data Visualization Feedback Software User Testing 82

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Amplitude

OCTOBER 14, 2020

Most teams strive for this, but some run into problems when they try to force fit incumbent data storage and visualization systems to the real-time behavioral analytics this strategy demands. These solutions typically require SQL queries or analyst support, which can’t keep up with the needs of fast-moving teams.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52