Userpilot

FEBRUARY 24, 2023

Appcues allows you to segment your users based on user properties, flow interactions, checklist engagement, and event completion. Appcues click-to-track events allow you to monitor user engagement with different features in your product. The NPS dashboard in Userpilot is more detailed.

Data Visualization 95

Data Visualization Analytic Tools Onboarding KPIs Software Review 95

Userpilot

FEBRUARY 27, 2024

Funnel analytics is one of the buzzwords in marketing, sales, and product management. We explain what funnel analytics is, why it’s relevant, and how to conduct and leverage it to drive product success. This helps SaaS businesses assess the impact of product changes and identify the best time to engage users.

Data Visualization 90

Data Visualization Analytic Tools Customer Experience Feedback Software 90

Userpilot

FEBRUARY 28, 2023

In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions. Customer feedback is all the information and opinions that you get from your customers about their experiences with the product.

User Testing 90

User Testing Customer Feedback Feedback Software Product Research 90

Userpilot

SEPTEMBER 14, 2023

What customer discovery questions should product managers ask to accurately identify the unsatisfied needs of potential customers and validate ideas? TL;DR Customer discovery questions enable product teams to better understand customer needs and problems so that they can build products that the potential customer truly needs.

Product Research 87

Product Research Customer Feedback Data Visualization User Testing 87

Userpilot

MARCH 9, 2023

We also have a look at a couple of alternative tools that might give product managers more bang for their buck. TL;DR Pendo Free is the free plan offered by a well-known product adoption platform. The plan gives users access to product analytics. Features & Events Dashboard in Userpilot. API access.

Data Visualization 95

Data Visualization Software Review Analytic Tools Feedback Software 95

Userpilot

MARCH 28, 2024

To conduct any analysis, you must collect user behavior data, which is done by tagging events and features. Its main objective is to understand how users behave inside the product to inform product development and design, marketing efforts, and customer support processes. Feature & Events dashboard in Userpilot.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Instead of relying on their hunches and anecdotal evidence, product teams should leverage data to make informed decisions. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track. Feature analytics dashboard.

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 66

Userpilot

SEPTEMBER 29, 2022

What exactly is product value? What can product managers do to measure and increase it? Product value is how well your app helps customers achieve their goals compared to competitors. The value proposition is the summary of the positioning strategy. If not, refine your positioning strategy. Book the demo !

User Testing 98

User Testing Product Research Feedback Software Analytic Tools 98

Userpilot

JANUARY 16, 2024

This article discusses how you can build the perfect review funnel that influences product growth and attracts a consistent stream of positive online reviews on your website or third-party platforms. TL;DR A review funnel is a system that helps businesses manage customer feedback and increase chances of receiving positive reviews.

Feedback Software 103

Feedback Software Analytic Tools Data Visualization Systems Review 103

Userpilot

JANUARY 9, 2024

Heatmaps Heatmaps are visual, color-coded representations of user reactions on various points and pages of your website or product. Similarly, you can also discover the positives, such as the most captivating areas on a specific page. Product analytics data in Userpilot. Google Analytics dashboard. Hotjar dashboard.

Analytic Tools 99

Analytic Tools Data Visualization Feedback Software Research Software 99

Userpilot

OCTOBER 17, 2023

Leverage event data to perform funnel analysis and identify areas of friction within the conversion process, then fix them. When it comes to creating a product strategy, collecting customer insights is essential to answer important questions about your users and how your product fits their needs.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Research Software 89

The Product Coalition

JUNE 9, 2022

In this article, we will cover the essential app metrics for: Product managers UX/UI designers Growth marketers iOS and Android developers Backend developer Found yourself on this list? Then let’s dive deeper into each of the positions. At the same time, a job position like this might cover different angles of responsibilities.

Onboarding KPIs 78

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 78

Alchemer Mobile

MAY 7, 2020

Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Apptentive also offers “codeless integration” through mParticle, without requiring customers to create a new series of events within their apps. This saves companies valuable time and resources.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Userpilot

MAY 7, 2024

However, a well-designed product walkthrough anticipates customer friction and addresses it to prevent users from getting stuck. Increase customer retention : A positive onboarding experience sets the tone for long-term customer retention —users who understand how to use your product effectively are more likely to stick around.

Feedback Software 60

Feedback Software Analytic Tools Reporting Tools Customer Communications 60

PMLesson's Ace the PM Interview

MAY 4, 2020

In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. While there doesn't exactly exist a "typical" day in product management, you can expect to perform certain tasks based on the stage of your product. Here's a snapshot of my day.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Product Management Lessons from the Trenches

JULY 10, 2018

Two years ago this week, I started work as the first VP of Product Management at NTENT - a company with huge, rapidly growing market, world-famous CTO, seasoned executives and engineering team, and core technology that only a handful of companies in the world possess. Review company documents and presentations. instead of “We should _.”

User Testing 150

User Testing Research Software Feedback Software Reporting Tools 150

Userpilot

JANUARY 12, 2023

The 4 principal ways to monitor user behavior in SaaS include tracking feature usage, custom behavior tracking with events, using heatmaps , and user funnel analytics. You can also use UBA data to recommend content and products contextually. Custom behaviors tracking with events. Create custom events with Userpilot.

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Customer Feedback 97

Userpilot

APRIL 7, 2023

User persona example: Product Manager. Product Hunt Launch Launch your product on Product Hunt , a community-driven platform that displays products to a tech-savvy audience. Customer journey interactions As displayed below, a custom event lets you add multiple events under a given topic, e.g., a dashboard.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Research Software 93

The Product Coalition

JULY 28, 2020

The role of a Product Owner/Manager/Strategist is to help startups capture and transform customer insights into full product experiences that in turn increase customer satisfaction, loyalty, retention, and the business values.

Data Visualization 78

Data Visualization Analytic Tools Startups User Testing 78

Userpilot

AUGUST 10, 2022

As a product manager, you should collect customer insights to understand how users feel about your products and services. With Userpilot’s A/B testing feature, you can run different experiments and learn what copy, button color, tooltip placement, or any other UI element gets positive or negative customer feedback.

Data Visualization 96

Data Visualization Customer Feedback User Testing Customer Experience 96

Userpilot

MARCH 29, 2023

” assumes the user already considers the product to be good. For example, “As a product manager, are you going to use this tool to improve product usage?” These sentiments can be positive or negative, and scales must reflect all possible sentiments. Userpilot custom events.

Product Research 95

Product Research User Testing Customer Feedback Feedback Software 95

Userpilot

NOVEMBER 26, 2023

Boosting and optimizing the conversion rate is vitally important for all product managers and savvy SaaS owners. Reverse path analysis puts you in a position to prevent churn before it's too late. It's critically important for savvy product managers as growth is the lifeblood of any successful SaaS.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Research Software 97

Userpilot

JULY 22, 2021

Appcues is a popular product adoption platform /user onboarding tool that also offers basic user analytics and sentiment tools for SaaS. This makes it helpful for a beginner Product Marketing Manager/Product Manager looking to build their first product tour: ??. How to build Appcues product tours?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Userpilot

NOVEMBER 21, 2022

Does your organization really need such a role if you already have a product manager ? The product launch manager coordinates the work of cross-functional teams and supports the product manager during product launches. Their job is to support the product management function.

Product launches 96

Product launches Product Research User Testing Research Software 96

Mixpanel

JANUARY 12, 2023

Keyword research answers an important question: What words do people use to describe the pain point your product solves—at scale? It can be incredibly insightful for early-stage companies to establish their positioning and product-market fit. Let’s start with event tracking through something like Mixpanel or Google Analytics.

Data Visualization 116

Data Visualization User Testing Research Software Product Research 116

Product Management Lessons from the Trenches

SEPTEMBER 11, 2018

That’s where investing time and energy into building an operations dashboard will pay dividend for years to come. What is a product operations dashboard? What is a product operations dashboard? A product operations dashboard is not a report. What KPIs should I track on my dashboard?

Data Visualization 170

Data Visualization Dashboard User Testing KPI 170

Userpilot

OCTOBER 5, 2023

Stakeholders across the organization, including marketing , sales, product managers , customer success teams, finance, and senior leaders , monitor the CAC payback metric to optimize strategies and inform decision-making. Features & Events dashboard in Userpilot. How Userpilot can help you reduce CAC payback periods?

Feedback Software 101

Feedback Software Onboarding KPIs Analytic Tools Customer Experience 101

Usersnap

JULY 15, 2021

You can customize the text on the feedback button, as well as the position it shows on the screen and which URLs you want to have it on. When managing many different feedback popups on a website or/and app, to have the global snippet installed and use path targeting display rules on Usersnap’s dashboard can save you a whole lot of time!

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52

ProductPlan

FEBRUARY 14, 2019

Product managers and marketers share many of the same goals. Understanding how marketers gauge their progress can help you be a more balanced product manager. And, in some cases these marketing metrics can even influence the product roadmap. Both SaaS product managers and marketers value customer acquisition.

Onboarding KPIs 61

Onboarding KPIs Analytic Tools Marketing Data Visualization 61

Userpilot

DECEMBER 23, 2023

In SaaS, new user retention describes how many new users keep using the product or feature over time. It’s one of the essential product management metrics because it indicates how well you can keep your new users engaged and satisfied – and how valuable they find the product. Book the demo!

Analytic Tools 92

Analytic Tools Feedback Software User Testing Customer Experience 92

Userpilot

JANUARY 9, 2023

More than simply becoming repeat customers, loyal customers are delighted to offer positive feedback and recommend your product/service to others. Personalized onboarding ensures each user learns how your SaaS product serves their unique, individual needs. Pendo user onboarding dashboard. Interactive walkthrough.

Feedback Software 94

Feedback Software Analytic Tools Research Software Customer Experience 94

Userpilot

MARCH 14, 2024

Looking for an effective event tracking tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your event tracking needs. Schedule a demo today to explore its powerful event tracking capabilities firsthand.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

Userpilot

SEPTEMBER 11, 2023

Whether they’re positive or negative, numbers provide clues for further investigation, helping you learn more about your users and your product. Tools for planning a successful launch Product managers require the right set of tools to successfully plan and execute product launches.

Product launches 103

Product launches Product Research Data Visualization Research Software 103

Userpilot

NOVEMBER 30, 2023

It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. Let’s dive in! How do you do it efficiently?

Product Research 92

Product Research User Testing Research Software Data Visualization 92

Userpilot

FEBRUARY 26, 2024

Looking for an effective event tracking tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 5, 2021

Shiv Patel, Product Manager and co-founder at Autopilot , a marketing automation platform actually explained it in his Product Drive talk: He calls the phenomenon “fear of the white canvas” and it is dangerously extending your time to value (TTV). An empty dashboard. Would you hop on the floor and start dancing?

Customer Experience 105

Customer Experience Data Visualization Dashboard Marketing 105

Userpilot

DECEMBER 3, 2022

Afterward, product managers use that knowledge to optimize the customer experience. Customer lifecycle management vs. customer relationship management. How to manage the customer lifecycle? Customer lifecycle management aims to ensure customers have a positive experience with the company throughout their journey.

Feedback Software 96

Feedback Software Analytic Tools Data Visualization Customer Feedback 96