Gainsight

APRIL 18, 2022

Customer health dashboards are one of the critical keys to durable revenue growth. At its heart, a good dashboard can summarize tens or hundreds or even thousands of metrics on customer experience into one simple, impactful snapshot of sentiment and behavior. Step #3: Design the Dashboard. Step #2: Assemble the Team.

Data Visualization 52

Data Visualization Dashboard User Testing Customer Experience 52

Mixpanel

JANUARY 7, 2022

To those ends, we’re releasing three updates to how Dashboards and reports work in Mixpanel that will improve workflow and access across product teams and make it easier for them to make decisions together with the help of their data: We’ve made Dashboards the center of Mixpanel ? Improving the Dashboard-report dynamic.

Data Visualization 65

Data Visualization Dashboard Customer Feedback Customer Experience 65

Usersnap

SEPTEMBER 2, 2021

Usersnap’s dashboard is designed to help teams work through feedback faster and gain deeper insights on your customers. Read on for the top 10 feedback management features on Usersnap’s dashboard, as well as examples of how we are using it. Usersnap feedback dashboard 10 pro tips 1. Label and group feedback to spot trends 3.

Data Visualization 52

Data Visualization Feedback Software Customer Feedback User Testing 52

Product Talk

DECEMBER 9, 2020

For this story, we spoke with a product team leading the Digital Hotels vertical at Seera Group , a travel and tourism company based in the Kingdom of Saudi Arabia (KSA). Our thinking was it was too soon to start grouping as no immediate patterns or trends have emerged.”. Hi there, Product Talk readers! Tweet This. Tweet This.

Travel 137

Travel Data Visualization Product Research Research Software 137

Userpilot

APRIL 18, 2024

TL;DR Customer segmentation involves dividing your customers into different groups based on common characteristics, such as age, gender, industry, device type, and company size. Customer segmentation is the process of dividing your existing customer base into groups based on shared attributes or traits. Let’s get started.

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Customer Experience 81

Userpilot

MAY 1, 2024

How to track customer success metrics with dashboards Define the objective for tracking metrics (e.g., Set up your analytics dashboard. NPS classifies customers into three groups based on their responses: Promoters (9-10) : Loyal enthusiasts most likely to fuel positive word-of-mouth. New user activation dashboard in Userpilot.

Data Visualization 79

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 79

Userpilot

FEBRUARY 29, 2024

Gather qualitative feedback for specific feature insights In-app surveys , customer interviews, and focus group sessions are also excellent sources of user data. To get even more relevant data, you can trigger surveys after specific events or for specific user groups. Track feature usage from the Userpilot feature engagement dashboard.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Customer Feedback 90

Userpilot

MARCH 19, 2024

Cohort analysis Cohort analysis groups users based on shared characteristics or behaviors, such as sign-up date, company profile, or acquisition channel, and tracks their behavior over time. Feature and events dashboard in Userpilot. Userpilot’s analytics dashboard. Path analysis generated with Userpilot.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Customer Feedback 83

Userpilot

APRIL 21, 2024

User segmentation is one of the best tools for personalizing your in-app support and providing targeted support to different groups. Also, customer service software typically has analytics dashboards built-in, which means you can track how users respond to your in-app support and optimize accordingly.

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Embedded Analytics 86

Userpilot

JANUARY 31, 2024

A good product analytics tool should offer varied features for measuring customer behavior, integration options, data visualization dashboards, and automatic data capture. Analytics Dashboards for Data Visualization : Effective tools should have dashboards that present data. Mixpanel product metrics dashboard.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Reporting Tools 91

Userpilot

APRIL 17, 2024

User interviews : User interviews and focus groups are not as easy to execute as surveys, but they offer detailed, qualitative feedback. Segmentation : This breaks down your customer base into groups based on their behaviors, preferences, and feedback. UXCam Product KPIs dashboards. Analyze behavior with Userpilot.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Reporting Tools 80

Alchemer Mobile

AUGUST 7, 2023

Increase the Value of Your Survey Results with a Few Clicks It takes just a few clicks on the dashboard–no programming or technical knowledge needed to set up Survey Skip Logic on your Mobile or Web surveys. Easily choose a group to skip to the end of the survey and a group to see follow-up questions.

Product Research 130

Product Research Document Customer Feedback Dashboard 130

Userpilot

MARCH 29, 2024

Track customer behavior with Userpilot’s dashboards. Use segmentation to identify upsell and cross-sell opportunities Segmentation lets you group users with similar characteristics. Then, you can send personalized in-app messages that resonate with each user group to drive account expansion. Google Analytics dashboard.

Data Visualization 79

Data Visualization Analytic Tools Customer Feedback Customer Experience 79

Userpilot

JANUARY 29, 2024

Analytics dashboard for a comprehensive view of all key stats. Cohort analysis to track retention Cohort analysis groups users based on shared characteristics, like sign-up date or feature usage, and tracks their behavior over time. Data analytics dashboard showing feature engagement. Cohort analysis for retention data analysis.

Data Visualization 93

Data Visualization Analytic Tools Onboarding KPIs User Testing 93

Userpilot

APRIL 30, 2024

Mixpanel offers advanced user analytics , customizable reports, and an intuitive analytics dashboard. Product analytics : Userpilot’s comprehensive analytics allows you to track customer behavior through funnel analysis, path analysis, heatmaps , and dashboards – gaining deep insights into user interactions.

Analytic Tools 82

Analytic Tools Feedback Software Data Visualization Reporting Tools 82

Userpilot

APRIL 16, 2024

You can even divide your user base into different segments and create a persona for the group you want to observe. You will, however, need access to an analytics dashboard to generate and monitor these reports. Next, define their needs, pain points , preferences, and motivations to set the right context for your analysis.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Reveal

NOVEMBER 1, 2023

With our innovative addition to the platform, you can now take control of the chart types available within your dashboards. Create customized groups to efficiently organize the available chart types, ensuring an intuitive and user-friendly interface. Here’s how to do it in just a few lines of code: 1.Update

Data Visualization 97

Data Visualization Customer Feedback Analytic Tools Reporting Tools 97

Userpilot

MARCH 19, 2024

It includes inviting a group of participants to a test and observing how they engage with your product. Thus, you need to create a customized flow for each user group with the steps they need to complete to achieve the business goals for their use case. User feedback can help you understand customer pain points and satisfy their needs.

Customer Experience 90

Customer Experience User Testing Research Software Feedback Software 90

Userpilot

SEPTEMBER 7, 2023

To collect both quantitative and qualitative data, you should use user surveys, event analytics , and dashboards to track core metrics. To enable data sharing for team collaboration, you can use growth tools for data management , data sharing across teams, and analytics dashboards for different departments regardless of technical expertise.

Data Visualization 87

Data Visualization Customer Feedback Analytic Tools User Testing 87

Userpilot

MAY 2, 2024

Implement a retention dashboard to track vital metrics across user segments. For example, personalize their dashboards with shortcuts to the most important features and the onboarding experiences to help them discover them. Once you have the data, group users into 3 segments: detractors (1-6), passives (7-8), and promoters (9-10).

Data Visualization 87

Data Visualization User Testing Customer Feedback Analytic Tools 87

Userpilot

MARCH 25, 2024

Additionally, the analytics dashboard comes in handy for monitoring user activity and behavior. Cohort analysis – You can divide your user base into different groups based on shared traits and track retention for each cohort. You can also create custom dashboards to view all your important reports in one place.

Data Visualization 90

Data Visualization Customer Feedback User Testing Customer Experience 90

Userpilot

APRIL 14, 2024

You can also track how users are behaving within the app and group them accordingly. Analytics dashboards : These include no-code reports and dashboards that you can easily build to draw meaningful insights from collected data. These dashboards are automatically available without you having to set anything up.

Data Visualization 52

Data Visualization Analytic Tools User Testing Feedback Software 52

Userpilot

APRIL 14, 2024

Analytics dashboards : These include no-code reports and dashboards that you can easily build to draw meaningful insights from collected data. It’s also highly recommended that these dashboards have advanced segmentation filters so you can filter data for a better understanding of specific user groups.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

APRIL 19, 2024

Userpilot lets you create and style your NPS survey, add qualitative follow-up questions to get more context, select when and to whom to trigger the survey, localize content through translations, and view all the reports in one dashboard for further analysis. Get a Userpilot demo now to create your own NPS dashboard.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Mixpanel

MAY 3, 2024

Since the revenue associated with each customer was stored as a group profile property, for example, we could not look at revenue growth over time in Mixpanel. Ad-hoc analysis, on the other hand, has to do with answering questions not already addressed in the available metrics dashboards. Second, event tables were immutable.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools User Testing 52

Userpilot

APRIL 14, 2024

Analytics dashboards : These include no-code reports and dashboards that you can easily build to draw meaningful insights from collected data. It’s also highly recommended that these dashboards have advanced segmentation filters so you can filter data for a better understanding of specific user groups.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

APRIL 14, 2024

But Userpilot keeps things simple with a single dashboard to create, implement, and track in-app experiences. Analytics dashboards : These include no-code reports and dashboards that you can easily build to draw meaningful insights from collected data. Types of analytics dashboards available in Userpilot currently.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

APRIL 14, 2024

Analytics dashboards : These include no-code reports and dashboards that you can easily build to draw meaningful insights from collected data. It’s also highly recommended that these dashboards have advanced segmentation filters so you can filter data for a better understanding of specific user groups.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

The Product Coalition

JUNE 13, 2022

Groups have the flexibility to prepare and take a look at cases around specific options and eventualities. Groups will review however a modification in needs impacts associated tests and problems. Choose from a group of pre-defined roles or produce custom roles as per the necessity of the projects.

Reporting Tools 106

Reporting Tools User Testing Product Research Testing 106

Userpilot

APRIL 14, 2024

Analytics dashboards : These include no-code reports and dashboards that you can easily build to draw meaningful insights from collected data. It’s also highly recommended that these dashboards have advanced segmentation filters so you can filter data for a better understanding of specific user groups.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

APRIL 14, 2024

You can even group users based on their responses to in-app surveys. Analytics dashboards : These include no-code reports and dashboards that you can easily build to draw meaningful insights from collected data. The saved reports dashboard lets you view, edit, duplicate, or delete any trend and funnel reports you’ve created.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

APRIL 14, 2024

Analytics dashboards : These include no-code reports and dashboards that you can easily build to draw meaningful insights from collected data. It’s also highly recommended that these dashboards have advanced segmentation filters so you can filter data for a better understanding of specific user groups.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

FEBRUARY 29, 2024

You can also use event tracking if you want to track multiple events as a group in instances where a process may have multiple events. Segment your users when tracking the feature usage rate For a more granular analysis, group users into various segments. Product usage analytics dashboard in Userpilot.

Data Visualization 83

Data Visualization Onboarding KPIs Analytic Tools Customer Satisfaction 83

Reveal

SEPTEMBER 12, 2023

DIY Custom Visualizations with Reveal With this innovative addition to our platform, you can now control the chart types available within your dashboards. Create customized groups to organize the chart types efficiently, ensuring an intuitive and user-friendly interface. Reveal 1.6.0

Data Visualization 100

Data Visualization Analytic Tools Reporting Tools Feedback Software 100

Userpilot

FEBRUARY 26, 2024

This means that its dashboards can only show you engagement metrics for content and experiences you’ve built within the Lou Assist platform rather than actual product analytics. Lou Assist doesn’t have a dedicated behavioral analytics dashboard but it does have features and integrations that can be applied to this use case.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

FEBRUARY 29, 2024

Instead, use product usage dashboards from behavior analytics software such as Userpilot to view all your key metrics in one place. Userpilot’s product usage dashboard. Cohort analysis Cohort analysis groups user accounts based on shared characteristics or behaviors over time. Features and events dashboard in Userpilot.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software User Testing 86

Userpilot

MARCH 14, 2024

Here’s an overview of Userpilot’s analytics features: Users dashboard : Userpilot’s users dashboard gives you an overview of all user data in one place. Audience insights : Much like the overview dashboard, the Insights section lets you filter metrics by segment, company, and time period.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52