Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. We cover: Types of product features. How to effectively analyze product features: Define your objective. Review feature usage data. Why perform a product feature analysis? Best practices for optimal results.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Weak Development Team 90

Userpilot

MAY 21, 2024

Let’s explore customer lifecycle management (CLM), its phases, and the best practices you can apply in SaaS without coding! TL;DR Customer lifecycle management (CLM) is a strategic approach for tracking, analyzing, and optimizing customer interactions throughout their entire relationship with your company. How to implement it?

Data Visualization 97

Data Visualization Customer Experience User Testing Customer Feedback 97

Mixpanel

APRIL 18, 2024

We have a wide range of user types, from marketers to engineers to product managers and more. Before a line of code is written or a button is designed, we need to understand the personas that will be using this new feature and their true needs. For example: What is the feature? Who is it designed for?

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

SEPTEMBER 24, 2020

So since Reicheld published his seminal Harvard Business Review article “ The One Number You Need to Grow ” in 2003 – NPS rapidly grew to prominence. What to Look For in NPS Tools & Best NPS Software. Dashboards and Analysis. Today, 55% of businesses say that they depend on it. Userpilot NPS. Alternative NPS Tools.

Analytic Tools 90

Analytic Tools Feedback Software Data Visualization Software Review 90

Userpilot

JANUARY 9, 2024

Review and analyze to identify improvement opportunities. Heatmaps Heatmaps are visual, color-coded representations of user reactions on various points and pages of your website or product. Similarly, you can also discover the positives, such as the most captivating areas on a specific page.

Analytic Tools 94

Analytic Tools Feedback Software Data Visualization Research Software 94

Userpilot

MAY 30, 2024

Customer support tickets There is a wealth of data in customer support tickets, revealing bugs in the product, features needing improvement, and in-demand feature requests. You can review customer support requests and call logs to identify recurring issues, call patterns, and types of inquiries. Customer support ticket example.

Product Research 89

Product Research Feedback Software Feedback Loop User Testing 89

Userpilot

AUGUST 15, 2022

With fine-grained analysis, you can determine whether a piece of content is perceived as very positive, positive, neutral, negative, or very negative by people. You can conduct user interviews and start the Voice of the Customer (VoC) program to understand customer attitudes in detail toward your product. Sentiment Analysis.

Feedback Software 94

Feedback Software Data Visualization Analytic Tools User Testing 94

Userpilot

AUGUST 23, 2023

The latest average base salary of product analysts in the United States is $77,090 annually, with an estimated total pay of $94,308 annually. But aspiring students are advised to study the following under a bachelor’s degree – business management, statistics, economics, or computer science. What do product analysts do?

Data Visualization 84

Data Visualization Reporting Tools Analytic Tools Research Software 84

The Product Coalition

JULY 6, 2022

Fifteen years ago Ben Horowitz published his now famous memo, “G ood Product Manager/Bad Product Manager ” in which he posits that “A good product manager is the CEO of the product”. A good CEO, a good product manager does the exact opposite. It’s a relative term?—?some

Data Visualization 105

Data Visualization Weak Development Team Technical Review Software Review 105

Userpilot

APRIL 6, 2023

So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding. TL;DR In-app feedback is all the customer opinions and feelings about your product that are gathered from in-app surveys (surveys that show up inside your app).

Feedback Software 76

Feedback Software Analytic Tools Research Software Data Visualization 76

Userpilot

MARCH 3, 2022

Looking for a product manager CV template? What does a solid product manager’s CV look like? This article will help you develop and finetune your product manager resume, present your skills in the most favorable light, win the attention of the hiring managers, get interviews, and ultimately land your dream job.

Data Visualization 92

Data Visualization Analytic Tools Technical Advisors User Testing 92

Userpilot

SEPTEMBER 10, 2022

What’s product differentiation? What differentiation strategies can a product manager use to make the product stand out in a saturated market? Companies can benefit from product differentiation in a few ways. You will see that some of the advantages overlap with those of product positioning.

Differentiation 95

Differentiation Feedback Software Research Software User Testing 95

Userpilot

JUNE 20, 2022

Anyone even remotely involved in product management will tell you that! In this article, we’ll explain what A/B testing is, why it matters for product managers, and how product teams should plan and run a test. What is A/B testing in product management? A/B testing in product management use cases.

User Testing 52

User Testing Product Research Feedback Software Testing 52

PMLesson's Ace the PM Interview

MAY 4, 2020

In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. While there doesn't exactly exist a "typical" day in product management, you can expect to perform certain tasks based on the stage of your product. Here's a snapshot of my day.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

The Product Coalition

JUNE 8, 2018

Apptimize helps teams develop better digital products with easy to deploy SDKs and a centralized dashboard for all channels. However, as Facebook discovered, “when it comes to platforms like iOS, people expect a fast, reliable experience and our [hybrid] iOS app was falling short,” said Jonathan Dann a Software Engineer at Facebook.

Analytic Tools 60

Analytic Tools Feedback Software Reporting Tools Product Research 60

Userpilot

OCTOBER 17, 2023

Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Competitor reviews to identify where your competitors are delighting or disappointing their audience. You can tailor your products and services to meet user’s individual needs.

Data Visualization 85

Data Visualization Analytic Tools Research Software Feedback Software 85

Userpilot

APRIL 6, 2023

So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding. TL;DR In-app feedback is all the customer opinions and feelings about your product that are gathered from in-app surveys (surveys that show up inside your app).

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

APRIL 7, 2023

Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews. For SaaS, these B2B insights can encompass data such as: Businesses that are most likely to use your software. User persona example: Product Manager.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Research Software 89

Userpilot

SEPTEMBER 29, 2022

What exactly is product value? What can product managers do to measure and increase it? Product value is how well your app helps customers achieve their goals compared to competitors. The value proposition is the summary of the positioning strategy. If not, refine your positioning strategy. Book the demo !

User Testing 93

User Testing Product Research Feedback Software Analytic Tools 93

Userpilot

DECEMBER 3, 2022

Invite customer reviews, encourage referrals, and create loyalty programs at the loyalty stage. Afterward, product managers use that knowledge to optimize the customer experience. Customer lifecycle management vs. customer relationship management. Potential customers analyze competing products and read reviews.

Feedback Software 94

Feedback Software Analytic Tools Data Visualization Customer Feedback 94

Userpilot

JULY 24, 2023

Thanks to the Hootsuite integration, you can monitor and manage social media accounts and Zendesk tickets from one dashboard. With Agent Dashboard , you can integrate Looker, Power BI, and Tableau dashboards into Zendesk. It allows you to create customized reports and dashboards to communicate the insights effectively.

Embedded Analytics 80

Embedded Analytics Data Visualization Analytic Tools Feedback Software 80

The Product Coalition

JUNE 9, 2022

In this article, we will cover the essential app metrics for: Product managers UX/UI designers Growth marketers iOS and Android developers Backend developer Found yourself on this list? Then let’s dive deeper into each of the positions. At the same time, a job position like this might cover different angles of responsibilities.

Onboarding KPIs 78

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 78

Userpilot

JANUARY 12, 2023

Behavioral segmentation helps you filter out power users so you can proactively reach them with in-app modals to ask for reviews on sites like G2 driving word of mouth. You can also segment power users and reach them with in-app modals to ask for reviews on sites like G2 driving word of mouth. Ask for reviews by reaching power users.

Analytic Tools 95

Analytic Tools Data Visualization Feedback Software Customer Feedback 95

Userpilot

AUGUST 10, 2022

As a product manager, you should collect customer insights to understand how users feel about your products and services. They pop up due to pre-defined triggers such as users performing tasks X, Y, Z or signups reaching the first milestones, etc. With a tool like Userpilot, you can build microsurveys code-free.

Data Visualization 94

Data Visualization Customer Feedback User Testing Customer Experience 94

ProductPlan

FEBRUARY 15, 2022

Product operations is an increasingly important part of the product ecosystem. This supporting function enables the success of the product management team. As product operations staffing matures, so has the range of titles, responsibilities, and career pathways in this discipline.

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92

Modus Create

APRIL 27, 2020

Unlike many other frameworks, React is focused on a specific goal – view rendering – leaving software architects the flexibility to finely tailor the rest of the ecosystem. You should never be in this position. Allow yourself time to vet and review references. Best Practices for a Successful Migration to React.

Feedback Software 84

Feedback Software Reporting Tools Technical Review Software Review 84

Userpilot

JUNE 26, 2023

It also allows them to make informed product development decisions, and improve customer satisfaction and loyalty. Implementing customer feedback systems involves gathering feedback via multiple channels, including in-app surveys , interviews, reviews, and social media comments to name a few. NPS dashboard in Userpilot.

Feedback Software 86

Feedback Software Analytic Tools Research Software Customer Feedback 86

Intercom, Inc.

JANUARY 12, 2022

That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. The easy way to think about it is thinking about what you see in caricatures on movies and stuff, like rooms full of dashboards and charts where people are making decisions.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Userpilot

APRIL 25, 2024

For SaaS product managers, market research, including competitive analysis, is crucial. This research provides essential insights into brand strength, consumer behavior, and market position, which are vital for teams focused on sales, marketing, and product development.

Research Software 52

Research Software User Testing Data Visualization Market Research 52

Userpilot

NOVEMBER 30, 2023

It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. Let’s dive in! How do you do it efficiently?

Product Research 87

Product Research User Testing Research Software Data Visualization 87

Usersnap

MARCH 19, 2019

As a product manager or a SaaS company owner, what is your main drive in building new products? Should the Voice of Customer influence product development? Many software and internet companies with great product ideas and rocket high initial growth rates have failed to achieve product/market fit.

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

The Product Coalition

JULY 11, 2019

But all that aside, you can see how the team level board simply scales up (if required) and how it’s totally applicable for even VP’s of Product to still be thinking in these three buckets?—?as as I say to those in that position I’ve coached, you’re still a Product Manager at heart, don’t lose those skills?—?(putting

Presentation 87

Presentation Product Research Software Review Data Visualization 87

Userpilot

MARCH 25, 2022

The faster you start receiving positive or negative feedback, the sooner you act on it. Win the time and begin accumulating detailed feedback right after the product update to transform it into tasks for the following sprints. Developing such a complex product in-house will bring you only problems and spending. Conclusion.

Feedback Software 90

Feedback Software Analytic Tools Data Visualization Product Research 90

Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. Product Marketing tools that can add real value to your business do exist, but finding the right software in such a noisy environment can be challenging. Why Use Product Marketing Tools?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Here’s how you can do that: Head to the Data section in your Heap dashboard and select Segments. Easy setup – Getting started with Heap is as easy as installing a code snippet into your product.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Heap facilitates event tracking in the following ways: The Auto Capture feature automatically tracks all user actions within your product. Under the Data tab of your Heap dashboard, you can access raw event data.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

Userpilot

MARCH 21, 2023

Are its features worth the money, or are there better alternatives for your product management team? It helps you create interactive product tours , generate custom onboarding flows , and analyze product adoption metrics. UserGuiding dashboard. Reviews about UserGuiding. Let’s see.

Data Visualization 92

Data Visualization Analytic Tools Onboarding KPIs Software Review 92