Userpilot

MARCH 29, 2023

Today, there are smiley face surveys. This article examines what a smiley face survey is, why it’s an excellent tool for collecting feedback and tracking customer satisfaction, and when/how to use them. TL;DR Smiley face surveys use smiley faces as answer options to measure customer satisfaction.

Product Research 98

Product Research User Testing Customer Feedback Feedback Software 98

Userpilot

MAY 31, 2023

Wondering how to unlock the full potential of your survey data and if survey data analysis will be of any help? The sheer volume of data generated can quickly become overwhelming, and this is where survey data analysis can help you. Sending surveys to specific user segments.

Data Visualization 98

Data Visualization Feedback Software Customer Feedback User Testing 98

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. It is the key to making your product unforgettable and ensuring it gains traction in a difficult market. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Userpilot

MARCH 25, 2022

Looking for inspiration to design a great in-app survey? We’ve compiled the best in-app survey design practices from Asana, LinkedIn, Slack, and more, which gently prompt users to provide feedback. Read the article and learn how to build simple but awesome in-app surveys to collect relevant user feedback with no friction.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Product Research 98

Alchemer Mobile

SEPTEMBER 6, 2023

If you are interested in adding SSO to your account, please visit this Help document or contact your customer success manager. Reorder Survey Questions When building your survey, you can now reorder questions to easily design more effective surveys. Learn how to reorder survey questions from our Help documentation.

Data Visualization 113

Data Visualization Dashboard Product Research Document 113

Sachin Rekhi

AUGUST 4, 2021

For years now loyal readers have been asking me to package up my learnings on product management into a cohesive course on the subject. So in 2020, I took a survey of all the available product management courses out there. There were plenty of courses introducing product management to those new to the role.

Technical Review 166

Technical Review Onboarding KPIs User Testing Feedback Software 166

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

The Accidental Product Manager

DECEMBER 14, 2020

Is it possible that new sources of data will help product managers in hard times? Your best laid plans for how you were going to boost the success of your product at the beginning of the year got turned on their heads. Product managers have to be ready to act upon what the data is telling them.

Data Visualization 117

Data Visualization Product Management Product Manager Analytic Tools 117

Userpilot

FEBRUARY 28, 2023

In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions. To collect customer loyalty feedback , use NPS surveys. Customer experience feedback focuses on user interactions with your product.

User Testing 98

User Testing Customer Feedback Feedback Software Product Research 98

Userpilot

JANUARY 27, 2023

You can use feedback surveys to collect both quantitative and qualitative data from your target audience. A/B testing is a quantitative research method for choosing the best versions of a product or feature. Beta-testing is a popular technique that enables teams to evaluate the product or feature with real users before its launch.

User Testing 98

User Testing Product Research Research Software Feedback Software 98

Userpilot

FEBRUARY 25, 2022

If you get the user onboarding process right, it can be a fantastic opportunity to enhance customer satisfaction – so using an onboarding survey for your SaaS is the way to go. User onboarding is the process of teaching customers how to use your product. You can use the answers to survey questions to personalize empty states.

Feedback Software 98

Feedback Software Product Research User Testing Customer Feedback 98

Userpilot

MARCH 14, 2023

User segmentation is an essential strategy in product management. It improves customer experience, increases retention, and drives product growth. In this article, we cover: Why user segmentation is essential for product managers. User segmentation can help build better products. JBTDs, user roles, etc.).

Analytic Tools 98

Analytic Tools User Testing Customer Feedback Feedback Software 98

Userpilot

MAY 15, 2024

Productboard is a product management platform with a bi-directional Amplitude integration to make data-driven product decisions using customer insights. Toplyne is a lead conversion platform that leverages the Amplitude integration to identify product-qualified leads based on app usage. Book the demo to learn more!

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

Userpilot

MAY 7, 2024

10 interactive walkthrough examples that guide new users: Rocketbots — Welcome survey and interactive walkthrough. Demio — Product tours and in-app walkthrough. Slack — Welcome survey and in-app walkthrough. How to create walkthroughs that drive product activation: Define a specific goal for your product walkthrough.

Feedback Software 104

Feedback Software Analytic Tools Reporting Tools Customer Communications 104

Alchemer Mobile

NOVEMBER 8, 2022

Response targeting can also be utilized by marketing teams to present higher converting offers to customers based on previously indicated preferences, while research teams can easily re-target past survey participants for follow-up questioning to deliver actionable findings faster. Modernized, WCAG-Compliant Interactions. Apptentive SDK 6.0

Product Research 244

Product Research User Testing Feedback Software Feedback Loop 244

Userpilot

SEPTEMBER 28, 2022

Are you tracking product management metrics to evaluate your product and monitor its progress? SaaS products are becoming increasingly data-driven which makes it critical to evaluate product growth using the right metrics. Here are the 3 best tools to improve product management metrics.

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 96

The Accidental Product Manager

JUNE 12, 2023

That’s why being a cruise line product manager can be a very good job. Now that they have once again been granted permission to sail, how are their product managers going to go about finding ways to get their customers to come back and travel the high seas with them? Clearly passengers are willing to climb aboard.

Reporting Tools 65

Reporting Tools Product Management Product Manager Product Research 65

Indicative

JULY 24, 2019

Master Dashboard tips and tricks. Spend less time aggregating KPIs by getting the most out of your Indicative dashboards. Dashboards. Here are four quick tips to customize your dashboards experience. You can get to dashboards from the Dashboards tab on the left side of the Indicative app. Today’s Goal.

Data Visualization 40

Data Visualization Dashboard Analytic Tools User Testing 40

Userpilot

SEPTEMBER 14, 2023

What customer discovery questions should product managers ask to accurately identify the unsatisfied needs of potential customers and validate ideas? TL;DR Customer discovery questions enable product teams to better understand customer needs and problems so that they can build products that the potential customer truly needs.

Product Research 103

Product Research Customer Feedback Data Visualization User Testing 103

Userpilot

APRIL 6, 2023

But it all depends on how you approach users and the tactics you follow to get them to answer your surveys. TL;DR In-app feedback is all the customer opinions and feelings about your product that are gathered from in-app surveys (surveys that show up inside your app). But first, what’s in-app feedback?

Feedback Software 96

Feedback Software Analytic Tools Research Software Data Visualization 96

The Product Guy

MAY 7, 2020

As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. . This article explores multiple aspects of product management. the Product Manager role is a rather recent phenomenon.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

Userpilot

JULY 31, 2023

The app allows you to launch in-app surveys to collect qualitative and quantitative user feedback, including NPS data. Pendo Feedback is a module for collecting and managing customer requests. It also offers surveys and feedback tools that allow you to measure customer insights and collect ideas on how to improve the product.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Userpilot

JUNE 26, 2023

Thus, this article will discuss the 5 essential types of product metrics for your SaaS business and how you can track them to achieve product growth. TL;DR Product metrics are measurable indicators of product management efforts and how users interact with your product. What are product metrics?

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 96

Userpilot

FEBRUARY 24, 2023

With Userpilot, you can also use company data and survey results, including quantitative and qualitative NPS responses to create segments. Appcues click-to-track events allow you to monitor user engagement with different features in your product. The NPS dashboard in Userpilot is more detailed. Appcues analytics: NPS dashboard.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Software Review 98

Userpilot

JANUARY 9, 2024

Use qualitative data, such as user surveys, usability testing, session recordings, and heatmaps, to answer why the trends exist. User surveys and user interviews To get direct insights into the user experience, trigger surveys at relevant touchpoints throughout the user journeys. Design a user survey with Userpilot.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

MARCH 19, 2024

Some of the user research methods you can employ include user interviews, user surveys, usability testing , and observations. Understand how users interact with your product by mapping user journeys Product or user journey maps can provide insights into how users feel when interacting with a product.

Customer Experience 105

Customer Experience User Testing Research Software Feedback Software 105

Userpilot

OCTOBER 17, 2023

TL;DR Customer insights are deep interpretations of customer’s actions, preferences, and needs based on data like purchase history, social media interactions, customer surveys , etc. Collecting customer insights is essential to answer important questions about your users and how your product fits their needs.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Research Software 103

Userpilot

OCTOBER 15, 2023

In-app surveys are an effective way to collect user feedback data and language samples that you can use in marketing copy. To automate feedback collection, schedule in-app surveys at regular intervals. As most user interactions with SaaS products are digital, it’s very easy to track different aspects of user behavior.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 105

Userpilot

JUNE 26, 2023

Implementing customer feedback systems involves gathering feedback via multiple channels, including in-app surveys , interviews, reviews, and social media comments to name a few. NPS surveys track customer loyalty and provide insights into their satisfaction. CSAT survey in Userpilot.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Userpilot

SEPTEMBER 11, 2023

Refined features and product offerings that cater to customers’ evolving needs. Ideas from feature request surveys for developing product roadmap. For instance, you can use in-app Net Promoter Score (NPS) surveys to understand customer loyalty. NPS analytics dashboard in Userpilot. Feature requests in Userpilot.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Customer Feedback 105

Userpilot

JUNE 8, 2021

Finding the right collection of product management software isn’t easy, especially with hundreds of products available in the market. Today we’re going to help you narrow down your options by compiling a list of the 15 best product management software you can include in your product stack! Final Thoughts.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

SEPTEMBER 29, 2022

What exactly is product value? What can product managers do to measure and increase it? Product value is how well your app helps customers achieve their goals compared to competitors. When users are used to the product and can use it effectively, its relative value grows. Use a product-market fit (PMF) survey.

User Testing 105

User Testing Product Research Feedback Software Analytic Tools 105

Userpilot

JUNE 20, 2023

Why is product idea validation important? As a product manager, how can you effectively validate ideas and build a successful product that delights users? TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need.

User Testing 98

User Testing Product Research Feedback Software Customer Feedback 98

Userpilot

JANUARY 16, 2024

They include: In-app customer experience surveys This system integrates micro surveys throughout the user journey to get insights into the customer experience in real time as they interact with your product. Userpilot NPS survey example. One way to analyze the survey results is by visualizing them on a dashboard.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Systems Review 105

Userpilot

MARCH 31, 2023

To perform attrition analysis, track in-app user engagement, gather user feedback , segment customers based on engagement and satisfaction, send churn surveys, and get an analysis overview on the dashboard. You can also check the impact of any improvements to your product or customer service on the churn rates. Churn survey.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Instead of relying on their hunches and anecdotal evidence, product teams should leverage data to make informed decisions. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track. Feature analytics dashboard.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 88