The Product Coalition

MARCH 6, 2019

Bringing team members together, organizing user research, product demos, road mapping and more. In a recent product management insights report , as many as 57% of PMs said they don’t spend enough or any time road mapping. They also said they wished they had a clearer product roadmap strategy.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Modus Create

MAY 3, 2023

Common misconceptions with UX and product development UX is a powerful and valuable tool, but misconceptions abound about what UX can do and how long it can take to reap the benefits. Engineering teams likely have a history of delivering features and delivering them very fast. Not so fast. We already know our user.”

Development Team Review 98

Development Team Review Software Review UX User Testing 98

Revulytics

AUGUST 6, 2019

In the more than 20 years since Gates’ proclamation, many vendors have figured out how to collect, and from what I’ve seen working with vendors, they’re using software usage data and analytics to do it. Licensing is a key foundational strategy, but the common refrain is that “licensing keeps honest customers honest.”

Reporting Tools 63

Reporting Tools Analytic Tools Software Review Research Software 63

Gainsight

MARCH 15, 2023

With economic uncertainty in the air, SaaS and Customer Success teams want to be more efficient and build durable businesses that withstand the market. For CS teams, efficiency means working smarter and doing more with less—accelerating the current drive toward digital strategies like community, self-service, and more.

Customer Experience 52

Customer Experience Research Software Strategy Development Team Review 52

Product Innovation Educators

NOVEMBER 14, 2022

Prior to Tango, Ken spent most of his career in the Bay Area at Uber, where he held roles in Launch Operations, Data Science, and Product Strategy. . 3:12] What insight or problem led you to create Tango? When we met, we kept talking about team performance. Summary of some concepts discussed for product managers. [3:12]

Product launches 94

Product launches Development Team Review Technical Review Customer Feedback 94

The Product Coalition

OCTOBER 19, 2020

Alternative futures analysis is a structured analytic technique that helps teams predict how the future might unfold. With this knowledge in hand, teams can more effectively identify and exploit opportunities and adopt risk strategies. Bring the data. What is Alternative Futures Analysis? Most likely.

Technical Review 157

Technical Review Analytic Tools Research Software Automotive 157

Intercom, Inc.

AUGUST 18, 2022

Sarah Dayan is a staff engineer at Algolia , a “Search-as-a-Service” platform that helps developers build index and search capabilities into their own platforms through an API, and the host of two tech podcasts: Developer Experience and Entre Devs. So we do that for customers, and that’s the team I’m working on.

Engineering 204

Engineering Software Review Technical Review User Testing 204

Intercom, Inc.

FEBRUARY 26, 2018

It’s even harder if you don’t know all of the armies on the field, their strategies and weapons, or even who’s a friend and who’s a foe. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. The same is true in software. Innovative startups.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

The Product Coalition

APRIL 23, 2018

But, you do need some level of financial help from an expert, someone who can cast a trained eye on your cash flow, margins, key performance indicators, and overall profit picture while you concentrate on your team, your products, and your strategies for growth. If you run a midsize to middle market business, you probably have a CFO.

Systems Review 60

Systems Review Development Team Review Customer Experience Finance 60

ProductPlan

MARCH 14, 2023

When patients think about healthcare, most immediately conjure up images of the services doctors and nurses provide. But delivering those services requires hundreds if not thousands of products. Patients ultimately don’t pay for many of the services they receive or the products used for their treatment.

Healthcare 52

Healthcare Technical Review Research Software Reporting Tools 52

Product Innovation Educators

JULY 4, 2022

How product managers can get customer insights from a community to create a competitive advantage. From there, if we’re getting into a brand new category, we follow a fast-follower strategy. 8:00] Tell us more about how you’re developing your core capabilities, especially AI visual recognition.

Artificial Inteligence 109

Artificial Inteligence User Testing Feedback Software Customer Feedback 109

Userpilot

JULY 5, 2022

Customer success goals include increasing customer retention, revenue, loyalty, and overall satisfaction with the product or service provided. Think of them as the first line of defense when it comes to hearing out customer concerns, implementing new strategies, and reducing churn. Why is SaaS customer success important?

Feedback Software 52

Feedback Software Customer Experience User Friction User Testing 52

Product Talk

MARCH 2, 2016

I love that Marty Cagan and Jeff Patton have long been advocates of dual-track development. If you aren’t familiar with dual-track development, it’s the separation of product discovery from product delivery. User stories and user story mapping help a team align around the top priorities and get clarity around what they are delivering.

Product Research 141

Product Research Data Visualization Software Review Technical Review 141

The Product Coalition

JUNE 17, 2019

Providing flawless branch services and keeping clients’ money safe is no longer enough. In recent years, many new banks have been created that have introduced a number of unique financial services. How is this new generation of banks able to launch all of these new services so successfully and fast? But why is this? We execute.

Banking 89

Banking Development Team Review Software Review Technical Review 89

ProductPlan

NOVEMBER 11, 2019

Some will delight and engage the executive team by taking a high-level approach and focusing on goals and strategy. Others dive into the specifics and make engineering teams happy since they’re so detailed. That’s why already agreed-upon strategies are the ideal jumping-off point for your roadmap. Expose the process.

Roadmap 72

Roadmap Data Visualization Technical Review User Testing 72

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . As a client, you invest your time, energy, and limited resources into your digital product development.

Research Software 82

Research Software Analytic Tools Feedback Software User Testing 82

Bain Public

APRIL 25, 2022

We had some insightful discussions and they confided in me the challenges the local startups and ecosystem were experiencing regarding their roadmap development. "I One of the most exciting outcomes of our collaboration is that Daniel recognized the potential of both Bain Public's SOAP Framework and team. X Machina-AI Inc.

Technical Review 52

Technical Review Development Team Review Systems Review Artificial Inteligence 52

Gainsight

AUGUST 31, 2020

Recently, our Chief Customer Officer, Ashvin Vaidyanathan , met with Mike Rivisto , Senior Vice President, Customer Success, and Services at ServiceChannel along with their Senior Director of Customer Success, Jessica Countess. They provide a real-time, web-based view of service data with respect to all trades, locations, and contractors.

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Customer Feedback 52

PMLesson's Ace the PM Interview

JULY 12, 2022

You can ensure that every body paragraph hits home by: Reading up on what the employer is looking for, both in the job role and in a team member, so that you can display what they want. Instead, use specific examples like analytics, leadership, communication, or teamwork.

Technical Review 52

Technical Review Product Management Product Manager Data Visualization 52

The Product Coalition

JUNE 26, 2023

Many have a well-defined AI strategy and have made considerable progress. However, the emergence of generative AI presents an opportunity for these enterprises to revisit their AI strategies and plans. If your AI journey has already been successful, then it’s time to harness the power of new tools for an even broader impact.

Generative AI 108

Generative AI Customer Communications Technical Review Reporting Tools 108

Bryce York

NOVEMBER 27, 2016

Sean focuses on Growth Goals as the ‘north star’ of your growth strategy. ” Without clear growth goals, your team can’t stay in sync or work at their best. The biggest cost of an out of sync team – wasted effort. Longer projects tend to be better suited to strategy work than tactical execution.

Research Software 52

Research Software Analytic Tools Reporting Tools User Testing 52

ProductPlan

JULY 11, 2019

Product teams must not only create an amazing product, they also need to set the stage for the product getting the awareness it requires for trial and user adoption. To avoid an unsuccessful launch and weak usage, product teams and their product marketing counterparts must be in lockstep. Fully bake your onboarding strategy.

Customer Experience 66

Customer Experience User Testing Weak Development Team Development Team Review 66

Intercom, Inc.

JUNE 3, 2021

And so, now’s the time to start thinking about accelerating our business strategies and grabbing the opportunities it brings. That’s the advice of the Sequoia team in their last memo, “ COVID Accelerated the Future, Now Seize It ,” and for the last couple of months, that’s certainly been on the top of our minds here at Intercom.

Strategy 228

Strategy Feedback Software Research Software Software Review 228

eG Innovations

JULY 19, 2022

Top Freeware and Open-source IT Monitoring Tools. There are hundreds of monitoring tools available in the market for enterprises and MSPs to choose from. Many of these tools are open source or freeware. Over the years, the functionality of many of these open source tools have improved greatly. What is Grafana? Why Use It?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Software Review 52

Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s IMHO, software product companies are fundamentally different from software services/outsourcing/custom development companies.  Said  And very few companies can balance the two.  (See

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Revulytics

AUGUST 21, 2019

As noted above, software vendors suffer a significant loss of revenue due to software piracy. Negative impact to company’s brand and reputation and potential loss of business data. Licensing is a key foundational strategy, but the common refrain is that “licensing keeps honest customers honest.” How to detect Software Piracy?

Software Review 12

Software Review Analytic Tools Reporting Tools Research Software 12

Gainsight

SEPTEMBER 6, 2022

This is especially evident in the Software-as-a-Service industry, where layoffs, hiring freezes and a slowdown in sales are creating never-before-seen headwinds. Nick Mehta: Durable growth will come from three interrelated strategies—customer-, product- and community-led growth strategies. Are your customers happy?

Software Review 10

Software Review Development Team Review Technical Review Customer Experience 10

Mironov Consulting

FEBRUARY 9, 2023

 This might be an SLA ( service level agreement ) requiring product management to respond to every incoming request within 2 business days.  Feature  Feature request queues are instrumented, metrics are auto-reported daily, bonuses and promotions are tied to average response time.

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

PMLesson's Ace the PM Interview

JUNE 10, 2020

It's no secret that being a data scientist is one of the most lucrative and in-demand jobs in the modern economy. Thus far, the 21st Century has been synonymous with the meteoric rise of big data. million terabytes, of data are collected every single day. That's an insane amount of data. In fact, 2.5

Data Visualization 52

Data Visualization Artificial Inteligence Analytic Tools Research Software 52

Department of Product

MARCH 28, 2022

How to Keep on top of Trends that Matter to Product Managers Decide when to care about trends and when to sit back and watch what happens next Trends and the product lifecycle Imagine your product strategy stayed exactly the same for the next 10 years. What would happen? Because everything’s always changing. Others will fail.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Gainsight

JUNE 4, 2019

We wanted to save a spot on the biggest stage in customer success to honor teams that made an impact in four different categories over the last year. The Human First Award: This one honors the team that showed an uncompromising dedication to the success of the individuals in their organization, their customer base, or their community.

Development Team Review 8

Development Team Review Technical Review Software Review Customer Experience 8

Andrew Chen

SEPTEMBER 4, 2018

You had to manually sell some restaurants come for the tools, stay for the network, but then once the consumers got enough of a selection and started to use it, it was game over. . They were nowhere near kind of the price they should have been trending at, so you’re like, “Look at these user analytics. Sonal: Why is that?

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

The Product Cafe

DECEMBER 12, 2023

Have you ever wondered why, despite listening intently to your customers and diligently building the features they ask for, your product still struggles to gain traction? It's insightful, but it might inadvertently narrow your vision. Reevaluate your product positioning and pricing strategy. Here's How to Break Free!

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

Business of Software Conference

APRIL 7, 2020

Most marketing talk, or business strategy meetings, emphasizes the importance of ‘customer first’. Now, the thing is is that a lot of customers when they look at the different services provided, and the different products, and the different subscriptions there’s so many options. The reasons why customer service fails.

User Testing 69

User Testing Customer Experience Data Visualization User Friction 69

ProductPlan

NOVEMBER 19, 2021

Who will we want to include in our cross-functional product team? How should we arrange the strategy, brainstorming, and planning meetings for this team? Where will we capture, maintain, and communicate our product strategy? What mechanism will we use to review and weigh priorities on what to build? Wireframing.

Research Software 52

Research Software Analytic Tools Systems Review Development Team Review 52

ProductPlan

MARCH 7, 2019

They sum up your entire vision for the product in a single visual, which represents the go-forward plans for developers, testers, marketers, salespeople, etc. All of this while aligning the strategy of the executive team with specific product releases and features. Diving too far into the details.

Roadmap 65

Roadmap Technical Review Development Team Review Presentation 65

Intercom, Inc.

MARCH 29, 2022

Over the course of the event, we explored our vision and beliefs for the future of customer engagement and communications, and heard from Intercom leaders like CEO Karen Peacock, Co-founder and Chief Strategy Officer Des Traynor, and Chief Product Officer Paul Adams, as well as some of our amazing customers. Enjoy this time.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118