Userpilot

APRIL 7, 2023

What are the different types of B2B customer insights for SaaS businesses? However, customer insights can help your teams understand all aspects of your B2B partners. This post will take you through the 5 types of B2B insights, discuss the methods of collecting them, and show you the best tools for analyzing customer sentiment.

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Data Visualization Analytic Tools Feedback Software Research Software 84

Userpilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! Book the demo to find out more!

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Data Visualization Analytic Tools Reporting Tools Feedback Software 93

Reveal

SEPTEMBER 2, 2022

Reveal Embedded Analytics. If you’re involved in the world of business intelligence in any way, then you’ve most likely aware of the fact that sales data is the drumbeat of any organization. If you want to achieve your sales goals month after month, then guesswork and intuition aren’t your best friends – sales analytics is.

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Userpilot

NOVEMBER 26, 2023

Using CRO analytics is one of the best ways to drive growth. In this article, we're going to: Set out how quantitative data analysis can lead to conversion optimization. How to leverage CRO analytics data to enhance conversion processes. Explore the best conversion rate optimization tools on the market.

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Data Visualization Analytic Tools Feedback Software Research Software 86

Folding Burritos

FEBRUARY 13, 2018

This post is about making these ideas concrete through a set of guidelines, templates, and JIRA+Excel tips so you can create effective status and progress reports quickly, have less meetings , and get out of the building , which is where you need to be. Templates and tips for less status meetings.

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Data Visualization Reporting Tools Technical Review Customer Experience 397

Intercom, Inc.

NOVEMBER 30, 2021

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Juggling outdated, disjointed tools is a recipe for team burnout, customer dissatisfaction, and ultimately, churn. Download The Ultimate Modern Support Tech Stack guide. Strategy first, technology second.

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Reveal

OCTOBER 12, 2022

Reveal Embedded Analytics. In today’s data-driven world it is difficult to believe that for many organizations accessing and analyzing data still remains a distant goal. Table of contents: What is data warehouse? What is data warehousing? How does data warehousing work? What Is Data Warehouse?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Reveal

JULY 11, 2022

Reveal Embedded Analytics. A great embedded analytics solution can enhance data-driven decision-making and lead to improved outcomes with powerful, high-impact dashboards. Too often, unfortunately, valuable business data is obscured by a bad presentation. What is dashboard UI? What Is Dashboard UI?

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Reveal

AUGUST 17, 2022

Reveal Embedded Analytics. The business intelligence (BI) and data analytics world continue to undergo massive transformations every year. Spreadsheets finally yield their buried treasure and evolved into insightful data visualizations and interactive high-impact dashboards. So, what is to come?

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Data Visualization Analytic Tools Reporting Tools Research Software 59

eG Innovations

FEBRUARY 16, 2023

We are thrilled that eG Enterprise has been recognized by SoftwareReviews, a division of Info-Tech Research Group, as a Champion in the 2023 Application Performance Management – Enterprise (APM) Tools Emotional Footprint Buyer’s Guide. Download the report here. now generally available.

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Reporting Tools Research Software Data Visualization Customer Experience 52

Reveal

MARCH 31, 2022

Reveal Embedded Analytics. In today’s ever-changing data world, traditional BI approaches and business managers are struggling to keep up the pace, enhance efficiency, generate ROI, and boost business value. Table of contents: What is guided analytics? What Is Guided Analytics? What Is Guided Analytics?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Userpilot

OCTOBER 25, 2022

Looking for the best customer engagement tool for your SaaS company? There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. There are a lot of different customer engagement tools for different types of interactions and use cases, so it would be impossible (and impractical!)

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Mixpanel

MAY 9, 2024

Product analytics uses product and user behavior data to optimize or iterate on digital product’s design and function. Product analytics platforms track and help analyze this data for trends. All digital companies have data. All digital companies have data. What is product analytics?

Data Visualization 52

Data Visualization Analytic Tools User Testing Research Software 52

Reveal

AUGUST 15, 2022

Reveal Embedded Analytics. SaaS companies face the challenge of maximizing the adoption of their tools and providing customers with the best ROI. They can achieve this, and can greatly improve their existing product’s value proposition, through embedded analytics. What Is SaaS Analytics?

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Customer Feedback 52

Product Management Lessons from the Trenches

SEPTEMBER 11, 2018

You reach out to all department heads and request to get data for your analysis: Marketing team for data on campaign conversion, customer support for data on call volumes, account team for data on customers feedback, product data for usage, etc. What is a product operations dashboard?

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Data Visualization Dashboard User Testing KPI 170

DISQO

FEBRUARY 24, 2020

Today, we published the findings from our 2020 Product Management Insights Report , which highlighted the growing influence the product management discipline has over the toughest challenges facing organizations today, such as digital and strategic transformation.

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Data Visualization Reporting Tools Customer Feedback Artificial Inteligence 101

Intercom, Inc.

JUNE 1, 2021

In a commissioned study by Forrester Consulting on behalf of Intercom undertaken in April 2021, Drive Conversational Experiences for a Future-Ready Customer Support Strategy , we learned that only 37% of support leaders and decision-makers are satisfied with their organization’s current digital channels and solutions. Sound familiar?

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Data Visualization Reporting Tools Research Software Customer Communications 232

Usersnap

MAY 17, 2023

We’ve all faced the frustration of trying to make sense of a web page cluttered with text and visuals. But what if I told you there’s a game-changing solution? In this article will review the best tools in 2023 based on their features, usability, pricing, and customer reviews. Let’s dive in!

Feedback Software 52

Feedback Software Research Software Data Visualization Reporting Tools 52

Userpilot

SEPTEMBER 22, 2021

To do that, you need the best engagement tools. In this article, we discuss what engagement tools are and why you need them for your SaaS. In addition to that, we will analyze some of the best engagement platforms available. The right in-app engagement software will help you to increase in-app user engagement.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 87

Usersnap

FEBRUARY 4, 2022

This is why you need a website feedback tool at your side to get you across the finish line. Drop your existing feedback tool. I recommend dropping your existing website feedback tool. Set up a browser-based user feedback tool. Keep everybody in the loop and invite clients to your feedback tool. Well, managed?

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Feedback Software User Testing Data Visualization Customer Feedback 98

Userpilot

MARCH 14, 2024

If you’re getting started with product analytics and want to better understand your users and how they reach conversion, then Amplitude Pathfinder is one of the most commonly recommended tools. Cons : There is a high learning curve and limited data on drop-off paths and individual user levels.

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Data Visualization Analytic Tools Reporting Tools Customer Experience 89

Mixpanel

FEBRUARY 6, 2020

In 2019, industry-leading Business Intelligence tools (BI tools), Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. These massive deals show that BI tools and data warehouses are a powerful combo that companies across the globe are incorporating into their tech stacks.

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Data Visualization Analytic Tools Reporting Tools Technical Review 103

Mixpanel

JUNE 7, 2021

The State of Product Data Report 2021 is finally here. Created in partnership with the Product-Led Alliance, we surveyed PMs from a wide range of companies around the world to understand how product teams are using data. From the key metrics they measure to the tools they use to track them, this report has it all.

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Data Visualization Reporting Tools User Testing Product Research 52

Alchemer Mobile

FEBRUARY 2, 2021

As they wait for the downloads to come, they realize—all too late—the fallacy of this assumption. The first step of any go-to-market strategy is to lock in a compelling positioning statement: Who is your app intended for? Landing pages can be set up with no cost or hassle with a tool like Squarespace or Wix.

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Feedback Software Analytic Tools Research Software Product Research 264

Amplitude

NOVEMBER 26, 2019

Generating data is easy. Data is often not accessible unless you can write code. People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. When tools and systems are not created with them in mind, they lose trust and understanding. It doesn’t have to be this way.

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Data Visualization UX Analytic Tools Reporting Tools 137

UX Studio

FEBRUARY 2, 2022

You can easily get lost and puzzled when you start looking at all the infinite UX research tools that have become available lately. That’s why I decided to compile the most common UX research tools for you and hopefully, you will be able to find the proper ones for your needs. Let’s have a look at them.

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Research Software Analytic Tools Feedback Software Data Visualization 59

Userpilot

JULY 21, 2022

However, as your business grows, it becomes more difficult to deliver top-notch customer service , which means you are at risk of customer churn. You will also learn some tips and strategies to create better automation, plus top CXA tools to try in 2022. Create an in-app resource center and offer self-service support on-demand.

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Feedback Software Reporting Tools Customer Experience Data Visualization 82

eG Innovations

JANUARY 27, 2022

New Survey Data on Cloud Technology Adoption Trends. Which public cloud providers were being used e.g., Azure vs AWS vs Alibaba vs Google Compute Platform (GCP). Which public cloud providers were being used e.g., Azure vs AWS vs Alibaba vs Google Compute Platform (GCP). Cloud instances (AWS EC2, Azure VM, etc.)

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Reporting Tools Technology Data Visualization White Paper 52

Modus Create

FEBRUARY 5, 2024

Businesses and governments are scrambling to understand the implications of this technology, now at the fingertips of everyday consumers. In such exciting times, it might be tempting to assume that shiny new technologies will dominate digital transformation trends in 2024.

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Data Visualization Research Software Analytic Tools Customer Experience 64

Agile Velocity

MAY 3, 2024

Agile has been shown to shorten time-to-market, increase quality, instill predictability, improve customer satisfaction, and create an overall happier working culture. Agile Transformation involves all levels of the organization and applies Lean-Agile principles to business processes, practices, tools, operations, and culture.

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Alchemer Mobile

APRIL 9, 2020

The COVID-19 pandemic has more and more people using app-based food delivery services, and QSRs are seeing an influx of mobile payments at their drive-throughs with the closure of dine-in establishments. See actionable strategies for engaging with customers during this difficult time here. Why is your app rating decreasing?

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Research Software Feedback Software Data Visualization User Testing 246

Revulytics

JANUARY 30, 2018

The Telerik Platform is retiring on May 10, 2018 (“retiring products that have served their purpose”). This leaves users of Telerik Analytics (formerly EQATEC Analytics) in a bit of a jam as they seek an alternative software usage analytics platform. Platform Support and Easy Integration You Need.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Research Software 59

Folding Burritos

FEBRUARY 22, 2016

What we want is to create a culture where stakeholders come to us with problems, rather than ready-made ideas and solutions (i.e. Yet, I wanted to dig deeper into this issue by focusing on: The reasons why a Solution-first culture makes your life harder; A “framework” to drive stakeholders to think in terms of Problems. features.).

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Analytic Tools Reporting Tools Data Visualization User Testing 322

The Product Coalition

FEBRUARY 24, 2021

Bug Reporting [Part 3] This is Part 3 of a comprehensive guide to product bugs. This part of the guide focuses on product bug reports. Then, through the reports, you’ll see various ways of presenting information so that you and your stakeholders can make good decisions about bugs. Product Bugs: A Comprehensive Guide?—?Bug

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Data Visualization Reporting Tools Customer Experience Download 89

Gainsight

MAY 12, 2022

That’s why product analytics is a razor-sharp tool for product leaders. Product analytics is the machete that you can use to slice through the thickest feedback and shape your product growth strategy. In this article, we lay out the five ways product analytics enhance your customer’s experience and make your job easier.

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Data Visualization Analytic Tools Customer Experience Embedded Analytics 105

Userpilot

MARCH 15, 2024

Is Appcues or UserGuiding the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Then there’s also the price that needs to match your budget. Let’s dive in!

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Analytic Tools Data Visualization Feedback Software Software Review 52

Amplitude

FEBRUARY 17, 2021

This has had a tremendous impact on business, from rethinking budgets to developing new strategies. And the leaders who are taking a digital-first approach to customer experience, starting with product analytics, are delivering exceptional products and innovating faster than the competition.

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