The Product Coalition

MARCH 14, 2023

Despite being a vital safety and security tool, KYC failure is a significant headache for fintech apps. Don’t have the right docs: 38% of respondents report abandoning an application for a financial product because they did not have the right identity credentials, such as a passport or digital identity.

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User Testing Analytic Tools Data Visualization Research Software 138

The Product Coalition

JANUARY 12, 2023

"Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. Digital transformation touches every corner of an organization—from the way they interact with customers to the way they design products and services.

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Artificial Inteligence Data Visualization Analytic Tools Research Software 128

Intercom, Inc.

MARCH 29, 2022

We’re fresh from our first virtual global event, New at Intercom. You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. Enjoy this time. We’ll help.

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Feedback Software Customer Communications Reporting Tools Events 118

Userpilot

DECEMBER 6, 2022

It is also one of the busiest, most complex departments, often handling many tools, managing multiple campaigns and events, and coordinating with internal and external stakeholders. The centralization promoted by these tools ensures brand assets and marketing materials are easier to find. What are resource management examples?

Analytic Tools 83

Analytic Tools Feedback Software Reporting Tools Customer Experience 83

Roy Madden

APRIL 4, 2022

In this article, we’ll show you how to use Leo to: Track your competitors and their strategic moves Stay ahead of consumer trends and insights Scout technical innovation Identify business development opportunities. New articles, reports, or social media posts that match the specified Leo Concepts will appear in the Leo Web Alert feed.

Technical Review 78

Technical Review Engineering User Testing Artificial Inteligence 78

eG Innovations

MARCH 26, 2021

In this blog post, we will look at five key capabilities that VMware Horizon administrators need in their monitoring tools to enable them to monitor, diagnose, fix, and operate their VMware Horizon deployments: 1 Monitoring the User Experience of VMware Horizon Users. 2 Providing Deep Insights into Virtual Desktops/RDSH Sessions.

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Reporting Tools Analytic Tools Data Visualization Software Review 105

The Product Coalition

FEBRUARY 22, 2023

Although the Web3 realm has other elements, such as cryptos, decentralized finance (DeFi), metaverses, and hardcore blockchain solutions, the market scope for non-fungible tokens is comparatively higher this year. However, it is still a new industrial domain due to the subjective nature of NFT pricing.

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Research Software Technical Review Customer Experience User Testing 117

The Product Coalition

FEBRUARY 15, 2021

Fallacy #1: ‘Agile’ Equals More Bang for the Buck If you ask founders and managers of startups why they want to become an agile organization, they typically name reasons such as: Becoming more efficient in software delivery, Delivering faster, Improving the predictability of software deliveries. Graphic : By the author.

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Agile Startups Technical Review Software Review 176

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Mixpanel: How have you seen product analytics evolve over the course of your career?

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Data Visualization Analytic Tools Reporting Tools Information 72

Usersnap

OCTOBER 22, 2023

Pack your bags as we introduce you to tools like Intercom and Usersnap that helped pave the path to a holistic approach when it comes to the best customer engagement marketing strategy. Efficient issue resolution with metadata and console log error recording Every once in a while, a storm may hit, and customers report issues or bugs.

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Data Visualization Customer Feedback Reporting Tools User Testing 52

eG Innovations

AUGUST 4, 2022

Microsoft Azure Monitor used with services such as AVD) will usually include options to use both static and dynamic thresholds and occasionally combine them. In a large enterprise, a monitoring tool that provides visibility into the different network, server, and application tiers can collect millions of metrics. Dynamic Thresholds.

Reporting Tools 87

Reporting Tools Data Visualization Artificial Inteligence Systems Review 87

Roy Madden

APRIL 4, 2022

In this article, we’ll show you how to use Feedly AI to: Track your competitors and their strategic moves Stay ahead of consumer trends and insights Scout technical innovation Identify business development opportunities Start free trial Before we look at those four examples, let’s start with a short overview of how Feedly AI works.

Technical Review 54

Technical Review User Testing Artificial Inteligence Research Software 54

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom.

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Research Software Data Visualization Software Review Technical Review 155

The Product Coalition

JULY 11, 2023

Gone are the days of relying solely on traditional banking institutions to manage our finances. The emergence of blockchain technology has paved the way for a decentralized financial landscape, transforming the way we interact with money and assets. These elements form the backbone of this revolutionary financial ecosystem.

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Reporting Tools Research Software Banking Government 86

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Mixpanel: How have you seen product analytics evolve over the course of your career?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Information 52

Mixpanel

MAY 5, 2021

He was the Director of Product at Slack, focused on growth in the freemium, self-service business. ” and “What data supports users actively valuing it?” We’ll cover why in the next section, after reviewing examples. Tech costs. Previously, he led growth and product teams at Instacart and Zynga.

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Technical Review Analytic Tools Customer Experience Software Review 144

Userpilot

MARCH 29, 2024

Attlasian's free trials open an opportunity for a brand activation event. Tableau builds trust with potential customers on software review platforms. Brand activation is the process of forging an emotional connection with your target audience through interactive events and experiences. What is brand activation?

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Branding Analytic Tools Feedback Software User Testing 84

eG Innovations

JULY 21, 2022

Recently, we hosted a great joint webinar with the team from AVD TechFest to present the results of a survey we conducted jointly to assess real-world Microsoft Azure Virtual Desktop (AVD) usage and industry and customer sentiments towards the AVD technologies. So, rather than presenting data, it took a very interactive discussion format.

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Reporting Tools Data Visualization Analytic Tools Technical Review 52

Atlassian

JANUARY 27, 2022

Download our Q2 FY22 earnings report here. When EMC decided to move from their Data Center deployments to Cloud, they saw a unique chance to make long-lasting improvements. “We Of note: approximately one-third of total Cloud migrations in Q2 came from Data Center. Fellow shareholders, Prefer a PDF? No worries!

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

The Product Coalition

NOVEMBER 9, 2022

A helpful starting point for this is to review and reflect on research that is available, in this case Gartner’s Hyper Cycle for APIs, 2022. Rise of REST Alternatives: other protocols, patterns and technologies like event-driven APIs, GraphQL and gRPC are gaining maturity and broader acceptance.

Research Software 88

Research Software User Testing Customer Experience Systems Review 88

Mironov Consulting

FEBRUARY 6, 2020

Just as every organization needs a finance/accounting team that follows GAAP and tracks cashflow. A music streaming service needs different health indicators than an aircraft manufacturer or online ad marketplace or security software vendor or dating app. But metrics aren’t generic. Rarely pays out.

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B2B Enterprise Onboarding KPIs User Testing 118

Gainsight

JUNE 10, 2021

Every year we are astounded by the attendance at Gainsight’s Pulse events. As the world began to open back up, we were excited to see our Pulse Everywhere conference evolve into a hybrid event. The Visionary Award is given to companies that know that they need a unified view of customer data. Congratulations to Sonotype!

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Feedback Software Reporting Tools Customer Communications Data Visualization 52

eG Innovations

JULY 27, 2021

It was quite insightful to understand the different ways in which this app is being used by our customers: Finance and hospital system administrators use our synthetic monitor tools to test availability of EHR systems and check whether all is ok or be notified about issues. in one single dashboard.

Software Review 52

Software Review Data Visualization Systems Review Enterprise 52

The Product Coalition

DECEMBER 8, 2019

business models, your product/business, finance, sales, marketing, scaling) 4. Ideation, iteration, experimentation, growth Measurement & Insight. Data, analytics, optimization, analytics tools Product delivery. Iterative development, scrum/agile/kanban, product roadmaps, QA Technology.

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Weak Development Team Development Analytic Tools User Testing 93

ProductPlan

JUNE 5, 2020

There’s an abundance of books, podcasts, as well as events at your disposal that cover various product management topics. Now, we’ve evaluated top picks based on course content, reviews, communities/groups around the certifications, and industry recognition. But how do you know which ones are worth your time and money?

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Certifications Customer Experience Artificial Inteligence Product Management 95

Intercom, Inc.

JUNE 23, 2022

The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs. And working at G2, she has access to a lot of data about what people are looking for.

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Feedback Software Research Software Reporting Tools Software Review 118

Split

JUNE 15, 2020

The last few months have been some of the most (and somehow least) eventful of our lives, or at least, of mine. The rate of change in my experience of work has been intense, and working through that change has led me to some introspection on change within the technology industry. Analyzing Changes in Feature Flag Data.

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Technical Review Software Review Customer Experience Travel 59

Gainsight

NOVEMBER 4, 2021

The event was limited to fifty C-level leaders in the Customer Success community. And after a two-year hiatus due to COVID, being back in person couldn’t have felt better. I was thrilled when most CxOs shared that they are getting equal air-time in front of the Board as their executive counterparts in Sales, Finance, and Product.

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Data Visualization Customer Experience Software Review Technical Review 52

Amplitude

MAY 27, 2020

As part of our goal to continue helping our community during these times, we wanted to share with you critical data, found below, on the state of digital products across industries and provide context on how businesses are responding to the changing winds. These are a few of the many inspirational stories we’re proud to contribute to.

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Analytic Tools Feedback Software User Testing Data Visualization 59

Imaginary Cloud - Design

SEPTEMBER 17, 2020

When it comes to product design, empathizing with the users means focusing on qualitative data instead of quantitative. Designers get qualitative data by observing the users. It's relatively easy to design for people who are in some way or capacity caught up with technology and interfaces. find reviews of similar products.

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Customer Experience User Experience User Testing Research Software 136

Business of Software Conference

NOVEMBER 28, 2019

There are three main aspects to sales: Planning, Selling, and Tools. This talk from Stephen Allott takes you throught the journey of planning for success and which rules and tools can help and hinder your organization. Upcoming Events. Stopped off at McKinsey along the way doing Tech strategy. Unsubscribe anytime.

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Analytic Tools Research Software Data Visualization Software Review 40

The Product Coalition

MAY 13, 2019

We have on boarded and are servicing his loan for the last 8 years. But to identify these unstated needs, we need ‘Investment’ from the customer in the form of data which can be financial, behavioral or emotional. There is no way we can know more about the customer unless he had invested in us with that data.

Framework 60

Framework Customer Feedback User Testing Data Visualization 60

Nulab

JULY 9, 2019

With their bosses out of earshot, we asked respondents how common team bonding was, which activities were the most popular, and how effective or valuable these events were. While that much time around co-workers may deepen some bonds, it can leave employees less inclined toward voluntary work events. . Team-building experience.

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Reporting Tools Research Software Feedback Software Data Visualization 57

Gainsight

APRIL 22, 2021

[Special thanks to Ajay Agarwal at Bain Capital Ventures, Nakul Mandan from Audacious Ventures, Roger Lee from Battery Ventures, Jeff Lieberman from Insight Venture Partners and Byron Deeter from Bessemer Venture Partners for their feedback on this post]. It’s an incredible time to be in SaaS. Spiral: Worse yet, you could get trapped.

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Analytic Tools Feedback Software Data Visualization Customer Feedback 120

Mind the Product

MAY 9, 2019

I’ve worked in B2B tech marketing for about eight years, as a product marketer for a large portfolio of niche software, and now as the marketing manager for Mind the Product’s growing collection of events and community-building initiatives. Just reviewing the good and bad is not enough. Bake in Continuous Improvement.

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Product Research User Testing Weak Development Team Embedded Analytics 149

Andrew Chen

NOVEMBER 15, 2021

Let me set it up in a few bullets: Many of tech industry’s most valuable products — Slack, Zoom, Instagram, Twitch, YouTube, and others — are at their core products that connect people to each other. Were there a big events this week? People are connected for commerce, communication, collaboration, and more.

Books 63

Books Research Software Reporting Tools Technical Review 63

Gainsight

MARCH 18, 2019

As the former CS Ops Director for a business intelligence software company, I invested a lot of time making the most of our usage analytics application, which was originally built for measuring general web traffic. Without getting too technical, here is a step-by-step rundown of how I did that: Go to my list of untagged pages.

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