Gainsight

JANUARY 26, 2022

Marketing and SDRs share all their customer data with Sales because it increases the probability of a positive sales outcome. The Customer Success org helps create a positive customer experience. Surface new and more detailed customer insights. And who knows your customer’s better than CS? Success breeds success.

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Iteratively Blog

DECEMBER 17, 2020

Chances are, you’ve probably heard that phrase in relation to your data hygiene. But how do you fix the garbage that is bad data management and quality? Especially if you don’t have control over the implementation of tracking code (as is the case with many data teams). First, why do data teams struggle with data validation?

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Data Visualization Weak Development Team Analytic Tools User Testing 40

Gainsight

OCTOBER 5, 2020

April Dunford sat in the back of a marketing class at Northwestern University in Chicago, where her professor gave an example of a product positioning statement. By filling in the appropriate answers, you would design a product positioning statement that would suffice for your product and company. Positioning is not a tagline. .

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Positioning Analytic Tools Data Visualization Strategy 59

Mind the Product

MARCH 31, 2020

It might have implications for how that product is positioned in the market. The Australia and Singapore Government digital services. Throughout the event, they’re making sure you can visit them digitally, and access their resources and insights, from wherever you are in the world. Quote of the Episode. Piktochart.

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Customer Experience Product Research Feedback Software Data Visualization 126

Mind the Product

DECEMBER 13, 2018

Garry Prior has been in and around the technology industry for more than 20 years, largely in product management / product leadership roles. This puts him in a unique position to bridge the gap between corporations and startups, fostering open innovation. Sophie Manton – Independent Consultant.

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Analytic Tools Research Software Data Visualization Government 110

Mind the Product

MARCH 20, 2020

Melissa begins by describing how there are over 11,000 open Head of Product positions available in the EU today – one of which could be yours. How can you position yourself well now for a future as a product leader, and, once you get the job, what do you do? Customer and market insights. Preparing for the C-Suite.

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User Testing Product Research Customer Feedback Customer Experience 211

Mind the Product

JUNE 13, 2018

But most importantly #mtpcon will, as usual, bring you the best minds in product from around the world for a day full of thought-provoking insight, inspiration, and learning. We’re delighted to announce the first six speakers who will share their unique insights with us in October! Leadership Forum. Tickets are on sale now!

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User Testing Data Visualization Workshop Product Research 89

BrainMates

SEPTEMBER 19, 2022

The modern workplace is the backbone of our economy – from start-ups to government agencies and large enterprises – and the employees that work within are the engine that keeps the business running. We spoke to Sharon Schwarzkopf, Head of Product at ReadyTech , to get more insight into how a product team working within workforce functions.

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Feedback Software User Testing Customer Feedback Data Visualization 52

Mind the Product

NOVEMBER 30, 2017

In what is the biggest shake-up to data protection legislation in 20 years, the EU’s General Data Protection Regulation (GDPR) will come into force. The aim of the GDPR is to strengthen data protection for EU citizens and residents, to give them greater control of their personal data, and to simplify the regulatory environment.

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Data Visualization Technical Review Reporting Tools Technical Advisors 85

Product Innovation Educators

AUGUST 19, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. Using the Lean Canvas is one tool I recommend to help product managers think through the business model while crafting new product concepts. create a path to executive leadership.

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Data Visualization Weak Development Team Customer Feedback Research Software 50

The Product Coalition

APRIL 2, 2022

Although they are not our direct reports, we are accountable for the team’s performance and our Product. I hardly imagine Product Managers with autocratic leadership thriving in this environment. Another kind of leadership and tactics might result in a better outcome. Leadership Inspiring and guiding individuals and groups.

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Product Management Product Manager User Testing Customer Experience 153

Userpilot

JUNE 3, 2021

I strongly believe that human skills like those listed above are meta skills that are just as essential to product management and leadership as more traditional skills like strategy development, data analytics, roadmap development, etc. If you’re one of those who are into personal growth data though, here you go.

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Product Research Research Software Reporting Tools User Testing 98

The Product HQ

FEBRUARY 1, 2023

Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. If defining project scopes, reviewing solutions, and generating reports interest you, this is the perfect career. Strong leadership is the ability to motivate and solve problems in an innovative way.

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Technical Review Reporting Tools Software Review Weak Development Team 52

Gainsight

OCTOBER 22, 2018

First, why not take a look at this video—you can hear from both companies’ leadership in their own words why they made this decision and what it could mean for you. Aptrinsic is a product-led growth solution that delivers powerful analytics and in-product engagements used to increase adoption, retention, and expansion in B2B companies.

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Analytic Tools Feedback Software Data Visualization Customer Feedback 40

Mind the Product

AUGUST 28, 2017

Charities pay 5% in the pound for the service but they see this fee reinvested in the form of R&D. When we spoke, Jamie had been about to ship a new product feature when the team discovered a data discrepancy: “That’s an absolute no-no,” he says. “A In return, Jamie regularly shares insights and future plans.

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Analytic Tools Research Software User Testing Customer Experience 146

Intercom, Inc.

MARCH 12, 2019

But to get it right, we had to learn to work from our hypotheses, lean into the data and get comfortable with pivoting quickly. ” In our case, a resounding “yes” required seeing a positive impact on customer expansion and one big enough to justify the fully-loaded cost for the additional headcount. Hire for ownership.

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Weak Development Team Customer Experience User Testing Customer Feedback 171

Mind the Product

MAY 16, 2018

In just over five years, Ford was reporting $20 billion in profits and was the only automotive company in the US to avoid a government bail-out. The data says that I’m not alone in that feeling. What was the secret sauce to Mulally’s success? Yes, remarkably similar to the build-measure-learn approach we all work with daily!).

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Weak Development Team Automotive Data Visualization Feedback Software 79

ProductPlan

SEPTEMBER 3, 2019

One of the odd things about product management is that you’re often strategically directing the work of people who don’t report to you. What to do about it: You’re going to have to become skilled at product team building , persuasion, and leadership. Product management is becoming more data-driven every year.

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Product Management Product Manager Reporting Tools Data Visualization 56

UX Planet

DECEMBER 19, 2023

Toxic positivity has weakened the UX field. When I went to Amazon to report the bad delivery, I noticed that my issue was not listed. The move was clearly intended to benefit the promulgators of abhorrent content such as megacorporations and government entities (while spammers hitched a ride with them). ᴠᴇʀᴅɪᴄᴛ ᔕTu¶iD ?

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UX Reporting Tools Customer Experience Data Visualization 52

PMLesson's Ace the PM Interview

APRIL 25, 2022

The usual data is in there like most listened to songs and artists. Spotify reports that millions of listeners took to social media to share their listening habits. Use data from your experience to talk to the efficacy of a product launch. Is the brand's position clearly articulated and reinforced in the campaign?

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

Product Innovation Educators

FEBRUARY 5, 2018

He joined us in episode 137 to share a tool for talking like a leader, which is part of increasing your influence. People who are stronger in one area tend to be weaker in another, but both are important when you are in a position where you need to influence people. This is your opportunity to tell your story, not present your data.

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Seminar Product Management Product Manager Government 48

Intercom, Inc.

AUGUST 22, 2019

Here are five quick takeaways: Content design is a young discipline , and the ways in which it’s practiced change so often that people are inventing new rules, tools and approaches all the time. Improv gave me those tools I needed to get along in daily life. Short on time? I’m a bit of a jack of all trades. Jon: Yes, I did.

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User Testing Research Software Feedback Software Analytic Tools 209

The Product Coalition

MARCH 23, 2018

This concept is not new to leaders but might be new to the realm product leadership.” The Third “P” of Prioritization: A Practical PROCESS Let’s look at some ways in which you can involve people with prioritization in a really positive way. It’s not your fault, you simply can’t do it with your data spread around like that!

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Feedback Software Research Software User Testing Product Research 60

Intercom, Inc.

OCTOBER 29, 2019

Up until this point, to understand our customers, we had primarily relied on the Jobs-to-be-Done framework , product sense, research insight, sales input, and a belief that our customers were companies just like us. Before diving into the data, I recommend establishing a shared definition of success at the project’s outset.

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User Testing Data Visualization Customer Experience Customer Feedback 184

Gainsight

FEBRUARY 13, 2023

This article was originally published in TechHQ in two parts: Data insights drive Zoom innovation and Zoom—the next generation. We can’t do anything about those headwinds themselves, but we’re in the position to be able to govern our own response to them.

Customer Feedback 52

Customer Feedback Data Visualization Customer Experience Strategy 52

Brian Balfour

SEPTEMBER 26, 2017

Below are a few select things you can research and questions you can ask to give you insight into what growth means at a specific company. How long have they been in a leadership role at this company? How long have they been in a leadership role at this company? Look at their backgrounds What functions were they in previously?

User Testing 65

User Testing Product Research Customer Feedback Customer Experience 65

Intercom, Inc.

MAY 25, 2022

If you did research interviews six months ago that led to the insight that led to the roadmap you have today, that might be different now. That’s a subtlety that is easily lost, “Hey, the insights and data that drove us to prioritize these things may no longer apply.” ” Des: Exactly, they expired.

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User Testing Product Research Roadmap Customer Experience 138

Intercom, Inc.

NOVEMBER 9, 2022

No need to get saddled with historical tech debt or antiquated third-party tools. For innovation hubs to be successful, the leadership must clearly articulate the vision and create space within that vision for innovation to happen. And that’s what we’re exploring today. Early on, maximize your learning speed.

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Research Software Data Visualization User Testing Startups 226

PMLesson's Ace the PM Interview

OCTOBER 21, 2019

While cloud offers great opportunities in terms of global reach, it also comes with its own set of challenges surrounding security, data governance and privacy. Price leadership and ability to inspire : Ola has managed to achieve a price leadership position by delivering necessary services in affordable prices.

Technical Review 40

Technical Review Customer Experience Technical Advisors Research Software 40

Mind the Product

JANUARY 2, 2019

Why don’t we ask ourselves a simple question when we create our products and services: are they humane? Let’s all agree to ask ourselves a question when we create our products and services: are we making life better for our users? User-centred Public Services. Does our work mess with needs being met in the broader world?

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Data Visualization Government Reporting Tools Customer Feedback 136

Bain Public

AUGUST 14, 2021

Unfortunately, CleanTech startup founders who rise to meet government initiatives as well as the challenges of combating climate change find out pretty quickly that there are no measures in place to help them survive financially. Around the world, climate change has risen to the top of many government agendas. Finding the Solution.

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Analytic Tools Feedback Software Startups Data Visualization 52

Userpilot

MARCH 7, 2024

Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female. According to the World Economic Forum’s 2022 Global Gender Gap report – women represent just 36.9% of leadership roles. Again…Why?

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Intercom, Inc.

JANUARY 20, 2022

After all, almost any product or service can be replicated by a competitor. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. Things like road-mapping were taking too long, too much work.

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Feedback Software Reporting Tools Product Research Data Visualization 249

ProductPlan

SEPTEMBER 8, 2021

However, even the conscientious objectors among us might not realize that they are indirectly purchasing from Amazon via Amazon Web Services (AWS) or its many subsidiaries. foot fungal cream, a family-sized bag of chips, and a pair of sweatpants) and the apps and services supported by AWS. All services are billed based on usage.”.

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Product Strategy User Testing Strategy Technical Review 64

Agile Velocity

JANUARY 13, 2022

However, this often means there is no core leadership or guiding coalition, so it results in ‘pocket agility’ with localized benefits and incoherent practices and processes that are hard to sustain or optimize. . It could also result in top-down governance and enforcement, with the focus being more on ‘doing’ and not ‘being’ agile.

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Feedback Software Agile Data Visualization Leadership 59

PMLesson's Ace the PM Interview

MAY 11, 2022

It seems as though, more often than not, software products are delivered to customers "as a service," that is, through the cloud. Truth be told, the cloud architect role is not an entry-level position. For example, they may be tasked with negotiating contracts or ensuring service-level agreement requirements are met.

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Certifications Data Visualization Software Developers Software Development 52

Business of Software Conference

OCTOBER 11, 2023

Will you be able to use it without data? It is important to have a kind of a trusted advisor How would you position yourself best to make an acquisition most valuable? Will getting the app be dangerous for you? Understand what the motivations are for acquiring a company How do you rate the value of investment bankers in the process?

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