Gainsight

AUGUST 2, 2021

In Customer Success, operations leaders also play a pivotal role in driving efficiencies by combining technology and data. In most organizations, CS Operations governs six key components: Reporting. Reporting, data, and systems are on the technology side of your CS Ops functions. for senior leadership.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools User Testing 52

ProductPlan

OCTOBER 25, 2022

The weary musician jotting down notes and chords that came to them in a dream or the product manager dreaming of new product ideas. Product teams long for similar moments of inspiration, but the motivational poster vision of breakthrough ideas misses the raw materials and effort that lead up to these moments. Outside in.

Data Visualization 52

Data Visualization User Testing Product Research Customer Feedback 52

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom.

Research Software 154

Research Software Data Visualization Software Review Technical Review 154

The Product Coalition

APRIL 2, 2022

Every time I navigate the ocean of Product Management frameworks, we are not tackling one essential part of our role: People and Ourselves. There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen.

Product Management 151

Product Management Product Manager User Testing Customer Experience 151

Intercom, Inc.

MARCH 12, 2019

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. To do the first, we had to hire, train, and write a playbook – the building blocks of any team. Relentlessly measure impact.

Weak Development Team 171

Weak Development Team Customer Experience User Testing Customer Feedback 171

Product Talk

SEPTEMBER 20, 2023

The opportunity solution tree helps visualize all the work that goes into continuous discovery. And while opportunity solution trees have become increasingly common among product teams, there’s still plenty of room for customization, both in the way you set up your trees and the tools you use to build them.

Data Visualization 250

Data Visualization Analytic Tools Research Software Product Research 250

The Product Coalition

JANUARY 3, 2020

So, it was natural that we should want to develop a talent growth plan for our people. Each month we send out an NPS survey to assess whether the company is being a great place to work, but a few months ago I also sent Google’s manager feedback survey to my team of 10 product managers. Product manager motto?—?Dan

Feedback Software 81

Feedback Software Product Research Research Software Weak Development Team 81

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry. .”

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Product Innovation Educators

AUGUST 19, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. Using the Lean Canvas is one tool I recommend to help product managers think through the business model while crafting new product concepts. Read more at [link].

Data Visualization 50

Data Visualization Weak Development Team Customer Feedback Research Software 50

Mind the Product

MARCH 10, 2017

David Binetti is a six-time entrepreneur, having served on the founding team of companies ranging from consumer (QFN, later Intuit’s Quicken.com), to industrial (Arch Rock, acquired by Cisco), to government (USA.gov, acquired by the Federal Government), to political (Votizen, acquired by Brigade) — with three stints as Founder/CEO.

Data Visualization 93

Data Visualization Finance Government Product Research 93

Modus Create

AUGUST 4, 2021

Poor test data management is the leading cause of test automation failure. So, in this article, we’ll look at some of the best practices and common mistakes in test data management. The test will fail because the data expected to be available was changed by another test. . Test Environments.

Data Visualization 52

Data Visualization User Testing Product Research Testing 52

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. And what a year it has been!

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Intercom, Inc.

APRIL 23, 2018

When building your products, the security and privacy of your customers’ data needs to be a top priority. And that is also true when selling and marketing your product, particularly with the arrival of GDPR, which has brought the issue of data security and privacy to widespread public awareness.

Weak Development Team 220

Weak Development Team Systems Review Data Visualization User Testing 220

The Product Coalition

MARCH 8, 2020

I work in the tech industry & manage a team of around 12 people with a range of product, delivery & engineering skills. As a leader in tech, I have a variety of responsibilities, but I see my main role as building, enabling & motivating teams to deliver great digital products. Personal opportunity.

Leadership 78

Leadership Weak Development Team Reporting Tools Feedback Software 78

Mind the Product

MARCH 7, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM.

Reporting Tools 149

Reporting Tools Data Visualization Customer Experience User Testing 149

bpma ProductHub

OCTOBER 16, 2016

In response, he has given them processes to follow and skilled people to carry them out, which leads to market-responsive products and services. Currently at Pragmatic Marketing, Paul helps companies build product teams by teaching their managers and marketers how to become market-driven. They literally broke the scale.

Reporting Tools 150

Reporting Tools Research Software Analytic Tools User Testing 150

Mind the Product

AUGUST 17, 2017

In 2015 they had a team of 6 people – they are now at 80. How the FT.com Operates 9 Teams With 80 People. Technology enables the team to create quality solutions that meet the needs of their users and achieve their business goals. They do this by having the freedom to choose the right tools for the job at hand.

Research Software 125

Research Software User Testing Data Visualization Weak Development Team 125

ProductPlan

MARCH 11, 2022

Finding a new team member creates anxiety for many managers and for a good reason. The right hire unlocks new capabilities, allowing the team to achieve even more. The wrong choice, however, can drag down the highest functioning of teams. So, what exactly is a product operations manager ?

Data Visualization 52

Data Visualization Reporting Tools Feedback Software Weak Development Team 52

UX Studio

MARCH 11, 2024

With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. I realized that that wasn’t really gonna happen I’m very very bad at competition. Problem solving has like three depths.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

The Product HQ

FEBRUARY 1, 2023

Are you looking for crucial technical program management skills to become a successful technical program manager? Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. They work with leaders and their own teams across organizations.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

The Product Coalition

JUNE 20, 2018

Data Science is pretty hot right now. Consumer products like Facebook and Netflix have made exposure to data science fairly ubiquitous, and folks like myself love to talk about all the wonderful things data science can do. Data science has the potential to create dynamic, personalized user experiences. Completeness?—?

Data Visualization 60

Data Visualization User Testing Product Research Customer Experience 60

Reveal

AUGUST 24, 2022

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. See Reveal in Action. CRM: Maximize customer lifetime value.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Telecommunications 98

Mind the Product

JULY 6, 2018

Failing is an eventuality in software development. And yet, the job of the product manager comes with a level of accountability and scrutiny that is unique. Product managers are asked to look after all facets of a product’s development, from conception to launch. Not only do we fail, we are encouraged to fail iteratively.

Research Software 92

Research Software User Testing Product Management Product Manager 92

ProductPlan

JULY 8, 2022

Shadow IT may be quick, easy, and convenient for individual employees or teams trying to solve a problem. Unauthorized access to data can negatively impact the company’s IT operations or products. Moreover, they can lead to lapses in security or data integrity. However, unapproved technology has some legitimate downsides.

Data Visualization 52

Data Visualization Weak Development Team Customer Experience Certifications 52

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Solid product analytics tools include Amplitude , Google Analytics 4 (GA4) , and Hotjar.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96

Mind the Product

MAY 16, 2018

In just over five years, Ford was reporting $20 billion in profits and was the only automotive company in the US to avoid a government bail-out. But, when asked about the greatest moment of the turnaround, Mulally says it was when his executive team started being comfortable enough with him to tell him the truth.

Weak Development Team 80

Weak Development Team Automotive Data Visualization Feedback Software 80

Izenda

JUNE 2, 2020

A visual, interactive road map of your current tech stack and the new suggestion helps the entire team understand your company’s technologies. If someone on the team proposes changes, ask tough questions. Or they can send your software product team into a tailspin with deployment delays, integration issues and other headaches.

Analytic Tools 45

Analytic Tools Reporting Tools Technology Data Visualization 45

eG Innovations

DECEMBER 7, 2022

SNMP stands for Simple Network Management Protocol. It is an Internet Standard protocol for collecting and organizing information about managed devices on IP networks and for modifying that information to change device behavior. Three significant versions of SNMP have been developed and deployed. DATA-DOMAIN-MIB.

Enterprise 52

Enterprise Reporting Tools Data Visualization Transportation 52

Userpilot

MAY 12, 2024

TL;DR Mixpanel is a simple and powerful product analytics tool that allows product teams to track and analyze in-app product engagement. It allows your team to see every moment of the customer experience clearly, so you can make changes that work. In addition, it lets you explore data freely without using SQL.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

The Product Coalition

JULY 24, 2020

Check out more insightful sketches by Jono Hey on sketchplanations.com This article is part of a wider guide on how to establish a product discovery framework in your organization. It took a few years until the team felt the market for this product was mature enough. Why are these specific data points more important vs others?

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

Userpilot

MAY 12, 2024

TL;DR Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs. Insights from Heap help you dig deeper into the paths users take when navigating your product and identify precise points of friction. Let’s dive in! But it isn’t without flaws.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Reveal

AUGUST 31, 2022

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. See Reveal in Action. CRM: Maximize customer lifetime value.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Telecommunications 52

The Product Coalition

AUGUST 9, 2023

Beyond Bitcoin, it’s becoming evident that blockchain development applications are as diverse as the stars in the sky. Governments, corporations, and innovators are embracing its potential to redefine how we handle data, security, and transactions. It’s a trailblazer in its own right.

Data Visualization 116

Data Visualization Finance Banking Healthcare 116

The Product Coalition

MARCH 16, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM.

Reporting Tools 63

Reporting Tools Data Visualization Customer Experience User Testing 63

The Product Guy

SEPTEMBER 12, 2017

Analytics tools may tell you which features of your product a user has used. This is like visual design: one item that stands by itself and is large looks important. In other words, consider new features to be a bad idea until your organization has researched the need for them and validated that the users will need them.

Research Software 109

Research Software User Testing Analytic Tools Product Research 109

Userpilot

DECEMBER 10, 2023

Looking for a good product analytics tool and wondering which one of Pendo, Appcues, and Amplitude is the best option for your SaaS company? There are plenty of tools for product analytics on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

AUGUST 17, 2021

Wondering how you can boost your product growth with user analytics for SaaS? User analytics tools provide valuable insights into user behavior, i.e., what users do inside your product and why they do it. User analytics focuses on user behavior inside your product or your website.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software User Testing 98