developing-user-empathy 
Sachin Rekhi
AUGUST 1, 2016
Today I wanted to dive into one such critical aspect of the art behind product management, which is developing user empathy. Worse, after developing the product directly based on the results of this customer validation process, I've seen products still struggle to find the elusive product/market fit.
Roman Pichler
AUGUST 16, 2022
What is Empathy and What is It Not? Empathy is our capacity to understand other people’s feelings and needs, to take the perspective of another person. Empathy entails a warm-hearted, open, and kind attitude. Empathy, however, implies developing an understanding of what is really going on for the other person.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Userpilot
JANUARY 15, 2024
Looking for ways to incorporate empathy in UX design? We cover: The difference between sympathy and empathy in UX design. Steps to conduct user research and incorporate empathy into your design thinking process. Tools for user research and empathic UX design. Identify user experience gaps and reduce friction.
Roman Pichler
DECEMBER 6, 2022
Instead, you rely on the contributions and the support of the key stakeholders , the development team members, and possibly other product people who help you manage a large product. For example, the marketer has to create the marketing strategy, and the development teams have to design and build the product. Get to know people.
Speaker: Jon Harmer, Product Manager for Google Cloud
This session will provide you with a comprehensive set of tools to help you develop impactful products by shifting from output-based thinking to outcome-based thinking. Understand how your work contributes to your company's strategy and learn to apply frameworks to ensure your features solve user problems that drive business impact.
The Product Coalition
SEPTEMBER 6, 2023
Build Products that people love The term ‘Shared Understanding’ has likely become irrevocably enshrined into the lexicon of software and product development. Shared Understanding as a Process Pointing to user stories, user Personas, and writing acceptance criteria does not ostensibly create shared understanding.
The Product Coalition
OCTOBER 6, 2023
This filter is not always beneficial — all too often, the communication is distorted, questions are misinterpreted, and frustration develops as a result. Emotion AI, like any other AI technique, requires data to enhance performance and comprehend user emotions. How does Emotion AI work? The data differs from use case to use case.
Speaker: Jesse Walker, Product Manager at Canva
As product managers, our primary focus should always be on creating value for our users. After all, at the other end of the product development workflow is a real person relying on the products we're building to make their lives easier. In order to build the right thing, we must first build collective empathy for our users.
Speaker: Steven Haines, Founder and CEO, Sequent Learning Networks
Product professionals use phrases like "voice of the customer," and "user experience" so often that it can be easy to lose sight of their actual meanings. This phrase blur is dangerous, as it can pull our attention from what should be our real focus: our our customers' and users' needs. Tactics for developing empathy for your users.
Speaker: Donna Shaw - Senior Product Manager & Eric Frierson - Director of Innovation for Public and School Libraries
Product management goes beyond product development; it involves nurturing a cohesive team. Collaborating with cross-functional teams can be overwhelming, particularly when objectives diverge. Establishing effective communication channels with team members and stakeholders can be a daunting task.
Speaker: Bronwen Rees, Author and Lead Product Designer at Xero
Many in the UX space reiterate that “knowing your audience” is paramount to developing great user experience, and that empathy is the cornerstone of UX. Use Product Management Today’s webinars to earn professional development hours! UX has a critical role in making that future possible.
Expert insights. Personalized for you.
141 
Let's personalize your content