Mind the Product

APRIL 21, 2020

You’re not working the same way, and your customers have different needs than they did a month ago. What are we learning from customers that we don’t have to worry about learning over and over again, versus what’s the part that can be disrupted at any moment? Customer Discovery. Remote Working.

Product Research 164

Product Research Customer Experience Feedback Software Research Software 164

The Product Coalition

DECEMBER 14, 2019

The market is saturated with hundreds of FinTech software development companies, so it can be challenging to choose the one that best fits your business. Are you looking for the best FinTech developer to build a robust payment app, personal accounting app, or banking application?

Analytic Tools 79

Analytic Tools Research Software Software Developers Software Development 79

Mind the Product

DECEMBER 8, 2020

Melissa joined us on the podcast to talk about designing for children, ensuring that parents are happy, and designing to ensure that your customers take pride in what they accomplish. Translating consumer insights into business innovation. Review us on your podcast app so that we can use your feedback to be better.

Customer Experience 112

Customer Experience Product Research User Testing Feedback Software 112

The Product Coalition

DECEMBER 8, 2019

Highly effective Product Managers develop themselves in 5 key areas. the craft of product management, creating customer and business value) 2. the craft of product management, creating customer and business value) The secret is out. Creating a great product that creates customer and business value is tough.

Weak Development Team 93

Weak Development Team Development Analytic Tools User Testing 93

freshtrax

MAY 2, 2023

The way that we consume digital content is ever evolving, with new technologies and new uses for existing technologies popping up seemingly every day! VR is often associated with creating immersive experiences, primarily for entertainment. VR is often associated with creating immersive experiences, primarily for entertainment.

Feedback Software 52

Feedback Software User Testing Technical Review Customer Experience 52

Mind the Product

DECEMBER 24, 2019

In the meantime, we’re re-running two episodes that fit the theme of the season: reflection and planning for 2020. And while we spend a lot of time focusing on the things that we’re building and obsessing over our users, it becomes easy to neglect ourselves. Lily’s Pick. Happy listening! Lily’s Pick.

Product Research 107

Product Research User Testing Entertainment Consulting 107

Mind the Product

APRIL 3, 2019

A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong. A/B testing can often kill big, existing ideas because [it] expects results quickly – and you can’t get results quickly from big, important idea changes.

Customer Experience 113

Customer Experience Product Research User Testing Entertainment 113

Mind the Product

JUNE 25, 2019

Egyptian-born Abdelrahman (Abdo) Wahba co-founded popular Arabic audiobook site Iqraaly – but it wouldn’t have seen its current success unless Abdo had taken the time to analyse deeply what made customers stay loyal. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Customer Experience 124

Customer Experience Product Research User Testing Entertainment 124

Intercom, Inc.

APRIL 5, 2018

If users don’t stick around, they won’t learn and inevitably won’t share Duolingo with their friends. In her five years there, she helped take Duolingo from 3 million users to more than 200 million. In her five years there, she helped take Duolingo from 3 million users to more than 200 million.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

Mind the Product

FEBRUARY 13, 2019

One of the co-organisers of the MtP Engage conference in Hamburg (and a featured speaker at the Leadership Forum this year), she gave a talk a while back on Egoless Product Development. Lily enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers.

Product Research 164

Product Research Entertainment Customer Experience User Testing 164

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Mind the Product

SEPTEMBER 3, 2019

We set ourselves a really clear sprint question, one that you can answer with a yes or a no… [and] at the end of 5 [user] tests, we’ll know how that the user would have answered that question… Unless a minimum of 3 – usually 4 or 5 – are a strong yes, it’s a fail and we’ll have to go back around again.

Product Research 108

Product Research Customer Experience Entertainment User Testing 108

UX Studio: Product Management

OCTOBER 2, 2023

They play an essential role in creating fascinating websites that engage users and appealing branding that leaves a lasting impression. Our journey has led us to partner with startups and enterprises in more than 250 projects worldwide. While also placing a strong emphasis on UX research to guide our design decisions.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Mind the Product

JANUARY 14, 2019

Not surprisingly, when you’re looking for customer validation for B2B products, there simply aren’t as many datapoints to draw from in enterprise product management as there are for consumer products. Collect Customer Validation Early on. So how do you weight their feedback? Educate the Customer. Competition.

Enterprise 124

Enterprise Customer Feedback Data Visualization User Testing 124

The Product Coalition

FEBRUARY 5, 2021

He then pursued a Master of Applied Science in Systems Design, a research-based program where he was required to use analysis and experimental design to answer a set of questions around a specific topic. About six months into his research, Michael realized that the questions he had chosen to answer were all closely related.

Research Software 157

Research Software Analytic Tools Product Management Product Manager 157

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! Dear readers, I’m often asked- so what kind of startups are you investing in at Andreessen Horowitz? And since I’m focused mostly on consumer companies – is there anything exciting happening? Next generation entertainment and networks of people+content.

User Testing 40

User Testing Startups Technical Review Customer Experience 40

The Product Coalition

JUNE 14, 2020

Prototypes and Minimum Viable Products (MVP) are a critical part of product development. Sure, you could dive right in, spend months developing an expensive product with all the bells and whistles. Not testing your ideas is a great way to fail fast. Not testing your ideas is a great way to fail fast.

User Testing 103

User Testing Feedback Software Customer Experience Data Visualization 103

Mind the Product

MAY 28, 2019

The only person in the room who is an expert on the customer’s context is the customer. If your customers don’t care that much about your product, then they’re not going to talk to you. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Product Research 148

Product Research Customer Experience Research Software Entertainment 148

Mind the Product

MARCH 11, 2020

The three magic questions] What are the user and customer behaviours that drive business results? The desired impact that led to the development of Google Chrome. The Kellogg Foundation’s Logic Model Development Guide. The three magic questions] What are the user and customer behaviours that drive business results?

Customer Experience 110

Customer Experience Product Research User Testing Workshop 110

Mind the Product

APRIL 10, 2019

Joff’s team at Atlassian creates the products that many of us use to manage our own product and development processes; he’s got a unique viewpoint on the state of product management. Lily enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers.

Product Research 135

Product Research Customer Experience Entertainment Software Engineering 135

Mind the Product

JANUARY 23, 2019

One of the things I’ve recognised, in working with Product and Innovation folks, especially those that subscribe to an agile and lean methodology is that they kept skipping ‘research’, especially discovery research. And when they did validation research, they really just wanted to hear what they wanted to hear.

Product Research 104

Product Research Customer Feedback Research Software User Testing 104

Mind the Product

JULY 23, 2019

The three magic questions] What are the user and customer behaviours that drive business results? The desired impact that led to the development of Google Chrome. The Kellogg Foundation’s Logic Model Development Guide. The three magic questions] What are the user and customer behaviours that drive business results?

Customer Experience 127

Customer Experience Product Research User Testing Workshop 127

Mind the Product

NOVEMBER 5, 2019

before founding a STEM startup. She joined us on the podcast to talk about designing for children, ensuring that parents are happy, and designing to ensure that your customers take pride in what they accomplish. Translating consumer insights into business innovation. before founding a STEM startup. Quote of the Episode.

Product Research 74

Product Research Customer Experience Research Software User Testing 74

Mind the Product

DECEMBER 12, 2017

Having spoken at conferences twice this year on the subject of design and emotion, I was spurred into writing this post by the number of people who gave me positive feedback. It may sound obvious but emotionally-engaged customers are more likely to recommend, more likely to repurchase, and are less price sensitive.

Data Visualization 127

Data Visualization Reporting Tools Analytic Tools User Testing 127

Mind the Product

MARCH 14, 2019

You’ve bugs to fix, marketing to fund, and a user feedback log as long as your arm. They could be the magic ingredient that binds your product together, and keeps your users loyal. Illustrations can Reduce User Frustration by Humanising Your Product. Illustrations can Increase Customer Satisfaction. Here’s why: 1.

Customer Satisfaction 169

Customer Satisfaction User Testing Banking Customer Experience 169

The Product Coalition

SEPTEMBER 26, 2020

It made me appreciate how convenient entertainment had become on flights. In air entertainment is a great way for me to get my mind off of the fact that we are flying at 500mph somewhere around 30–40K feet in the air and if something goes wrong there is very little I can do to protect myself and my family. To myself I think?—?“oh

Research Software 158

Research Software Entertainment User Friction User Testing 158

Mind the Product

DECEMBER 4, 2018

I often highlight that half of Netflix’s high-level product strategies fail in order to help product leaders to understand how hard it is to launch and grow startups. ” With Friends, we believed we could delight customers in hard-to-copy, margin-enhancing ways. Successful projects develop momentum quickly.

User Testing 142

User Testing Strategy Customer Experience Product Research 142

The Product Coalition

JULY 20, 2022

I recommend this game as an exercise to all PMs that have already received a feedback about being control freaks. User interview: Spyfall (tabletop) No, it’s not a game about collecting qualitative feedback. MVP and building for scale: Besiege (pc) How do you build something that stands the test of ever increasing scope?

Feedback Software 126

Feedback Software Product Research Product Management Product Manager 126

Department of Product

JANUARY 17, 2023

Building successful products is impossible without developing a successful business model. Here is a thread about unintended consequences Typically 60-70% of direct-to-consumer brands in the US are on @Shopify. And whilst some roles in product require a background in software engineering, these are usually optional. Netflix – $9.99

Reporting Tools 52

Reporting Tools User Testing Customer Experience Product Research 52

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. A pivot doesn’t mean you need to completely revamp; it could just mean adding new features, rebranding, or attracting a new type of customer. Customers are unhappy. They’ve even won Oscars ….

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84

Mind the Product

SEPTEMBER 10, 2019

It’s the optimisation of that system to create better customer outcomes. The lean development of a publishing company, and why short books are good. Lily enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers. Why changing organisations is so hard.

Product Research 104

Product Research Customer Experience Entertainment Consulting 104

Mind the Product

AUGUST 28, 2017

He joined JustGiving after two years at Vzaar, a startup that focuses on video streaming. The business has three types of user, – those that build fundraising pages, those that donate to the pages, and the charities or nonprofits that the money goes to. Jamie has worked at JustGiving for seven years. Becoming a Platform for Good.

Analytic Tools 141

Analytic Tools Research Software User Testing Customer Experience 141

The Product Coalition

OCTOBER 25, 2018

Most companies understand the value of integrating a strategic marketing plan into their app development process and see it as one of mobile app success factors. Over one-third of companies (35%) spend 31–50% of their app development budget on marketing. Launch campaign: how can I launch my app and catch user attention?

User Testing 60

User Testing Feedback Software Customer Experience Marketing 60

Bain Public

DECEMBER 14, 2021

Its host, Michael Luchen, explores how to do product management the best in terms of product strategy and vision, product development frameworks, customer research, and startups. This includes everything from product management to design to development and marketing. Get Your AI On! Podcast Get Your AI On!

Research Software 52

Research Software Product Management Product Manager Data Visualization 52

Modus Create

FEBRUARY 16, 2022

Organizations that use innovation labs to solve real-world problems for potential customers will continue to gain value from them. . Departmental silos, underestimating the scale of the challenge, and a disconnect from customer pain points, are a few reasons behind misplaced confidence levels. .

Technical Review 143

Technical Review Research Software Reporting Tools Data Visualization 143

Business of Software Conference

DECEMBER 14, 2023

Cohen shares some entertaining and illustrative stories as well as some excellent arguments for when (and when not) to take advice from others in his talk, ‘Working Out When to Break the Rules & Ignore Advice’. Here’s the analogy: None of those things are going to make or break the startup either’, he explains. This is liberating.

Software Review 64

Software Review Weak Development Team User Testing Customer Experience 64

Product Talk

MAY 3, 2023

However, they suggest that we can simply ask our customers about their willingness to pay. Assessing a customer’s willingness to pay is a critical discovery activity that directly ties to our viability assumptions. But asking customers what they might do in the future leads to unreliable feedback. They fit well.

User Testing 214

User Testing Product Research Testing Feedback Software 214