Userpilot

SEPTEMBER 4, 2023

Research shows optimized customer journeys deliver: Up to 20% increase in customer satisfaction 30% increase in conversion rates 15% increase in average order value 25-40% increase in revenue In essence, customer journey optimization establishes customer experience as a competitive differentiator that boosts business growth.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

ProductPlan

AUGUST 10, 2023

Meanwhile, the slow, steady drumbeat of cautious experimentation and incremental enhancements always makes the product better. It’s not sexy and won’t land the leadership team any TED Talks. That means doing your homework regarding market intelligence, product-market fit, technical feasibility, and the like.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Intercom, Inc.

MAY 16, 2019

That’s why we recently launched Product Tours , a dead-simple onboarding tool featuring a code-free tour builder, error notifications and quick-start templates. As our Design Lead Gustavs Cirulis shared recently, the development of the product did not come without its own challenges. We know firsthand how hard it is.

Reporting Tools 106

Reporting Tools Feedback Software Research Software Customer Experience 106

Roadmunk

SEPTEMBER 21, 2017

Some sit outside the product domain, but still directly pushed me as a product manager to connect and empathize with other team members. Here’s my list of favorite online posts for product managers. 12 things about product-market fit. The one cost that product managers and engineers don’t understand.

Article 81

Article User Testing Product Research Technical Review 81

Userpilot

MARCH 13, 2024

Every seasoned product marketer knows that adding new features to your product is key to product management success. TL;DR Feature ideation is a process through which product teams brainstorm ideas for new features to introduce to their product. But not just any features will do.

Data Visualization 105

Data Visualization Weak Development Team User Testing Feedback Software 105

Department of Product

MAY 22, 2020

And the product team responsible got some pretty brutal reviews in the process. Whether we like not, digital products deliver value through features. Sales If you’ve ever sat in on a sales meeting with a client, you’ll know what happens in a typical product demo. They’re addictive. And stimulating.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

BrainMates

NOVEMBER 1, 2021

Now hold on a minute you might say, isn’t product failure just the inevitable cost of product innovation ? Developing and launching a product only to have it fail is the complete antithesis of the “Fail Fast” innovation motto. Juicero is a widely mocked example of a product that provides no benefit.

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Weak Development Team Product Research Development Research Software 105

The Product Coalition

DECEMBER 17, 2023

Photo by Alexei on Pxhere A few months after I joined Twiggle as the VP of Product, the CEO gave me a list of competitors to review. It didn’t mean that there was no competition (which is usually a very bad sign), but that the traditional search engines weren’t it. It wasn’t just a random selection.

Technical Review 118

Technical Review Weak Development Team User Testing Systems Review 118

Userpilot

DECEMBER 8, 2022

SaaS companies often struggle to identify user problems worth solving, differentiate their products, and get the pricing right. Entering immature markets and devising a relatable product vision are also serious challenges. To avoid product failure, don’t launch without achieving product-market fit first.

Feedback Software 98

Feedback Software Research Software User Testing Analytic Tools 98

Userpilot

SEPTEMBER 4, 2023

A Talk By Melissa Kwan (Cofounder And CEO, EWebinar) TL;DR Blue ocean strategy is about creating uncontested market space instead of competing directly with rivals. It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. However, many firms fail at successful implementation due to common pitfalls.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

Userpilot

APRIL 21, 2023

TL;DR Product analysis is the process of collecting and analyzing data about various aspects of product performance. The aim of product analysis is to better understand its strengths and weaknesses, to evaluate how effective it is at satisfying user needs , and to identify areas for improvement.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

ProductPlan

JUNE 1, 2023

When your product can do more than it could do before, that sounds like a good thing. Added functionality, new capabilities, a more robust feature set…these are the talking points product marketers salivate over and executives search for on product roadmaps. Where are product teams getting their feature ideas?

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User Testing User Friction Development Team Review Reporting Tools 83

Userpilot

SEPTEMBER 22, 2023

In this article, we’ll delve into precisely that – helping you determine whether Appcues is the ideal choice for your Product adoption needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started! You’re on a budget.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

NOVEMBER 8, 2022

Your product go-to-market strategy is the final ingredient for any successful product launch. It is a small but prominent element that drives every other component of your marketing strategy. A GTM strategy provides direction for all team members, reduces your product’s time to market, and helps you cut costs.

Feedback Software 98

Feedback Software User Testing Product Research Strategy 98

Userpilot

FEBRUARY 22, 2024

It can also serve as a source of invaluable feedback for product development. You’ll also need to hire the right individuals for your customer support team and invest in training them and providing them with the tools for success. These loyal customers are also more likely to recommend your product to others.

Feedback Software 102

Feedback Software Analytic Tools Customer Feedback Customer Experience 102

Userpilot

SEPTEMBER 4, 2023

A Talk By Melissa Kwan (Cofounder And CEO, EWebinar) TL;DR Blue ocean strategy is about creating uncontested market space instead of competing directly with rivals. It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. However, many firms fail at successful implementation due to common pitfalls.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. It can be a roadblock when your team members lack technical expertise, leaving you dependent on developers. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! How will we win?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. It can be a roadblock when your team members lack technical expertise, leaving you dependent on developers. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Mironov Consulting

SEPTEMBER 23, 2023

I’ve written a lot about the huge organizational and technical gulf between services companies and product companies.  (See Services companies (aka custom development, agencies, outsourcing/nearshoring, contract engineering, consultancies, any work-for-hire) primarily market/sell the time and expertise of their people.

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Business of Software Conference

NOVEMBER 26, 2018

This will change the way that a lot of people think about product market fit, BS metrics, understanding the needs of the people that really matter. Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. So I’m going to talk about Product-Market Fit.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Intercom, Inc.

JULY 19, 2021

And for your support team, using the right conversational support tool and framework allows them to maximize their resources, so they can focus on solving complex queries and building long-term customer relationships. But conversational support doesn’t just benefit your support team. Teams that benefit: Sales, marketing.

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Weak Development Team Reporting Tools Research Software Feedback Software 129

svpg

SEPTEMBER 30, 2016

Article: Behind Every Great Product. I titled the paper, “Behind Every Great Product” and it was inspired by the classic Good Product Manager / Bad Product Manager by Ben Horowitz. The paper proved popular and helped many teams to get a better understanding of just what product was all about.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Userpilot

MARCH 31, 2023

If you want to see examples of 16 product evaluation questions, keep reading! What is a product evaluation survey? A product evaluation survey is a research tool used by product teams to gauge how users feel about product performance at various touchpoints. How was your experience using our product feature?

User Testing 96

User Testing Customer Feedback Product Research Feedback Software 96

Userpilot

FEBRUARY 27, 2023

With so many alternatives on review sites, we know it’s really tricky to choose “the one” We’ll spill the beans though – Spekit is not really a customer feedback tool, you can use it for employee feedback collection, that’s it. TL;DR Collecting customer feedback is an important task for any product team.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

DECEMBER 6, 2021

Customer success teams don’t have time to waste. Few customer success managers are also developers. A customer success platform designed for non-technical people will help your customer success teams be more efficient. #3 The best results for your customers come when all the tools in your marketing stack work together.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. You also need to consider your budget when choosing a product. Here is why customer feedback matters: Understand whether customers see value in your product and if it meets their needs. Is Whatfix or Spekit the best tool for customer feedback?

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 23, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Here is why customer feedback matters: Understand whether customers see value in your product and if it meets their needs. Uncover weak spots of your product and bottlenecks that disturb the customer journey. Here are its pros.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 23, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Here is why customer feedback matters: Understand whether customers see value in your product and if it meets their needs. Uncover weak spots of your product and bottlenecks that disturb the customer journey. Here are its pros.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

With so many different customer feedback tools on review sites, it’s a bit tricky to really choose one. TL;DR Collecting customer feedback is an important task for any product team. Product adoption tools with in-built survey functionality are common choices for collecting user feedback for SaaS product teams.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Andrew Chen

SEPTEMBER 4, 2018

Sonal: I love that you said that because one of the complaints I’ve heard about “growth hacking” is that it’s just marketing by a different name, and what I’m really hearing you guys say is that there’s a systemic point of view, there’s rigor to it, there’s stages, there’s a program you build out.

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

Userpilot

DECEMBER 14, 2021

With over 5 million visitors per month, Product Hunt is a haven for product managers. Product hunt dashboard. A community of like-minded techies and a free platform to create a market buzz about your product, it is the most trusted source for reviews and recommendations. Marketing and lots of marketing.

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

Userpilot

MARCH 1, 2023

Using tools, non-technical people such as product managers or customer success managers can collect and analyze user feedback at scale, without having to rely on developers. With that being said, Whatfix isn’t a perfect tool: it does a poor job when it comes to analytics and customization. Cons of Pendo?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 23, 2023

There are so many alternatives on review sites that it’s hard to pick just one. TL;DR Collecting customer feedback is an important task for any product team. It helps you understand your users’ needs, the weaknesses of your product, and collect real-time usage insights to inform future feature and product decisions.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Intercom, Inc.

OCTOBER 29, 2020

Think about what you could be doing to bring more diversity into your teams and be more inclusive as a company, and go actively out of your way in order to achieve set goals. I usually do them with Paul or people from the product teams – it’s much more fun to be on a podcast with your boss. Be open-minded.

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Feedback Software Research Software User Testing Reporting Tools 209

Userpilot

FEBRUARY 21, 2023

WalkMe is a cloud-based software that lets you create product tours to guide customers from the very beginning. Its implementation can be time-consuming and challenging for non-technical team members. According to no-code advocates, technology should enable and facilitate creation, not act as a barrier. Cons of Pendo?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

FEBRUARY 27, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Here is why customer feedback matters: Understand whether customers see value in your product and if it meets their needs. Uncover weak spots of your product and bottlenecks that disturb the customer journey.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52