UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. In this case study we cover: The user onboarding redesign process, Problems and their solutions, and. They found the onboarding flow difficult to understand – mainly due to unclear copy. Scope and team.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

UX Studio: Product Management

JANUARY 29, 2020

We conducted user research for the site and we will share what we’ve learned from it in the following case study. Additionally, the CTO gave us information on the technical limitations. We also did our own competitor analysis , identifying differentiating features and services. A UX research-only project.

User Testing 74

User Testing Research Software Product Research Customer Experience 74

Userpilot

NOVEMBER 23, 2023

TL;DR According to a study by Airfocus, 92% of product managers believe AI will have a huge impact on their work in the future. Training your own model requires access to data and technical resources but could be a true differentiator in the market. However, it won’t be enough to differentiate your product from the competition.

Data Visualization 91

Data Visualization Feedback Software Analytic Tools Reporting Tools 91

UX Planet

FEBRUARY 26, 2024

Alternative assessment methods, such as portfolio reviews, collaborative discussions are presented as more promising avenues for assess the candidate and promoting inclusivity in the hiring process. Even at a contractual level, the context varies. The goal is to understand: Why designers dislike design challenges?

User Testing 88

User Testing Research Software Data Visualization Feedback Software 88

The Product Coalition

AUGUST 23, 2023

Fairphone has already launched several models and continues to drive its purposeful mission, creating waves in the tech industry and among conscious consumers with over 400,000 phones sold in a hyper-competitive market. 74% of consumers expect brands to take a stand on important issues.

Weak Development Team 129

Weak Development Team Customer Experience Technical Review Customer Feedback 129

Product Talk

MARCH 14, 2018

More often than not they’d have to reschedule or cancel at the last minute due to conflicts. We have time for tech debt since we are no longer furiously releasing half-baked features praying we find something that sticks. The post What a Good Continuous Discovery Team Looks Like [Case Study] appeared first on Product Talk.

Product Research 179

Product Research User Testing Research Software Customer Experience 179

Intercom, Inc.

DECEMBER 1, 2021

Study any sales coaching blog, podcast, or book and you’ll find plenty of advice on the best ways to coach your sales reps: join their calls, listen to recordings, apply a framework … the list goes on. High-quality emails are a differentiator. As a sales manager, the most impactful thing you can do is coach your team.

Framework 118

Framework Weak Development Team Technical Review Feedback Software 118

ProductPlan

NOVEMBER 10, 2020

Fluency in eCommerce tech. The overall user experience of an eCommerce website or app consists of many technological components. If something goes wrong, the product manager needs to be able to grasp the underlying technical problem—to know how to get it fixed quickly. 5 Skills for an Outstanding eCommerce Product Manager.

Research Software 92

Research Software Feedback Software Reporting Tools Technical Review 92

The Product Coalition

MARCH 23, 2022

I apply this lens to a startup that develops solutions in the health-tech market. Background, Criteria, and Decisions The following section describes a health-tech company “ZB Enterprise”, the considerations and culminating decisions. Technological considerations must include the collection and use of data.

Startups 126

Startups Fractional CTO Technical Review Software Review 126

Userpilot

SEPTEMBER 4, 2023

It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. However, many firms fail at successful implementation due to common pitfalls. Blue ocean strategy is especially relevant today as many industries are seeing declining profits and growth due to commoditization and saturation.

Analytic Tools 61

Analytic Tools Data Visualization Feedback Software User Testing 61

Usersnap

JULY 16, 2021

Google’s tech alone didn’t build them into a top company; User Research matters too! Critical for their expansion, doing so also established current tech trends. We will cover study templates, focuses, and trajectory among other facets. Soon after, its studies also focused on service expansions and acquisitions.

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

Userpilot

SEPTEMBER 4, 2023

It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. However, many firms fail at successful implementation due to common pitfalls. Blue ocean strategy is especially relevant today as many industries are seeing declining profits and growth due to commoditization and saturation.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Mind the Product

DECEMBER 26, 2019

In this ProductTank Toronto talk, Richard Reiner , Executive Chairman at dfuse , takes us through various case studies and lessons learned from his experience building and marketing products in the cybersecurity space. Between 2002 and 2006, cybersecurity technologies for networks were now entering into a period of maturity.

User Testing 98

User Testing Customer Experience Marketing Research Software 98

People-First Product Leadership

MARCH 10, 2024

It means mixing together insight into customer wants, needs and expectations with market trends, emerging technology developments, and competitor insight plus the company’s unique product know how. New competitors will have entered, new technologies introduced, and subsequently customer expectations changed.

User Testing 59

User Testing Product Research Customer Feedback Research Software 59

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Critical for their expansion, doing so also established current tech trends. We will cover study templates, focuses, and trajectory among other facets. Soon after, its studies also focused on service expansions and acquisitions.

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

The Product Coalition

MAY 11, 2022

Product specialization : “very tailored to solve a specific technical or business need” that becomes complicated quickly. From user problems to customer problems In enterprise software, you differentiate between the ones who buy your product (i.e., Therefore, Ben and Blair differentiate between customer and user problems.

Enterprise 113

Enterprise User Testing Feedback Software Technical Advisors 113

eG Innovations

MARCH 5, 2021

My expertise is primarily on Microsoft Windows technologies. I helped architect the company’s Universal Monitor technology at first. Later, virtualization technologies came up and I and my team added support for these technologies. Over the last 5 years, I’ve focused on cloud technologies and containerized environments.

Feedback Software 105

Feedback Software Reporting Tools Customer Experience Technical Review 105

Userpilot

MAY 20, 2024

It goes beyond surface-level feedback and it involves analyzing feedback from various sources (such as social media, customer reviews, surveys , and direct interactions). Integration with multiple feedback sources (such as social media, NPS surveys , and reviews). What is the customer sentiment score? NPS survey example. CSAT surveys.

Data Visualization 85

Data Visualization Feedback Software Customer Feedback Customer Experience 85

Imaginary Cloud - Design

SEPTEMBER 1, 2022

Design patterns and industrial technology study help existing players to leverage their expertise and practice to differentiate your product/design. It’s especially true if you built your website with an older web development technology that may not scale well as your business grows. Evaluation.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Feedback Software 52

DISQO

DECEMBER 30, 2017

But the market is constantly changing due to the political environment and the daily emergence of new health technologies. We want to change that paradigm and be a partner – that’s what drives truly differentiated value to our members.”. Alpha is designed specifically for organizations in these environments.

Feedback Software 49

Feedback Software User Testing Healthcare Systems Review 49

Gainsight

MAY 18, 2023

Karl Rumelhart, President of Products, Technology, and Global Operations at Gainsight Karl Rumelhart, President of Products, Technology, and Global Operations at Gainsight, kicked off the Product Keynote to explain how Gainsight’s three product lines come together to power Digital Customer Success. We’re talking about our Product team.

Generative AI 52

Generative AI Data Visualization Reporting Tools Analytic Tools 52

PMLesson's Ace the PM Interview

JUNE 27, 2022

How to Prepare for the Solutions Architect Interview We asked solutions architect interviewers from top tech companies to share what’s asked in the solutions architect interview and how to prepare. They are expected to demonstrate technical leadership while also building and executing technical solutions.

Technical Review 52

Technical Review Certifications Systems Review Data Visualization 52

Userpilot

FEBRUARY 26, 2024

Thanks to them, SaaS companies can better tailor their messaging and differentiate based on the preferences of various prospect segments at different funnel stages. For example, viewing 3 BOFU blog posts and 3 case studies could indicate that the prospect has reached the consideration stage. User persona examplerce: Miro.

Analytic Tools 86

Analytic Tools Data Visualization Feedback Software Research Software 86

The Product Coalition

MARCH 24, 2021

Narrowing Down the Battlefield Figure 1 shows the ‘Technology Adoption Life Cycle’ for discontinuous innovations. Pain Relievers: Here we summarize how our solution addresses the user’s pain points, e.g., our differentiators 3. Marketing Success Through Differentiation?—?of Harvard Business Review, January, 1980. (2)

User Testing 129

User Testing Research Software User Friction Customer Experience 129

DISQO

DECEMBER 30, 2017

But the market is constantly changing due to the political environment and the daily emergence of new health technologies. We want to change that paradigm and be a partner – that’s what drives truly differentiated value to our members.”. Alpha is designed specifically for organizations in these environments.

Feedback Software 40

Feedback Software User Testing Product Research Healthcare 40

DISQO

DECEMBER 30, 2017

But the market is constantly changing due to the political environment and the daily emergence of new health technologies. We want to change that paradigm and be a partner – that’s what drives truly differentiated value to our members.”. Alpha is designed specifically for organizations in these environments.

Feedback Software 40

Feedback Software User Testing Product Research Healthcare 40

DISQO

DECEMBER 30, 2017

But the market is constantly changing due to the political environment and the daily emergence of new health technologies. We want to change that paradigm and be a partner – that’s what drives truly differentiated value to our members.”. Alpha is designed specifically for organizations in these environments.

Feedback Software 40

Feedback Software User Testing Healthcare Systems Review 40

The Product Coalition

SEPTEMBER 3, 2019

This was a learn-by-doing session as we participated in 5 exercises, following the real case study of someone trying to buy a TV. 5/5 Prioritisation Matrix - Assessing the value of the ideas, we plotted against axis such as impact to user vs technical feasibility. Overall, this was one of the most well-executed workshops I’ve seen.

User Testing 60

User Testing UX Product Research Technical Review 60

Intercom, Inc.

JULY 19, 2021

What’s more, Forrester’s study, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed how conversational support can fuel customer retention and business growth across the entire business. Customer support can be a technically complex, emotionally demanding job. Increased business efficiency (58%).

Weak Development Team 129

Weak Development Team Reporting Tools Research Software Feedback Software 129

Mixpanel

MAY 15, 2024

We noticed a trend as we went through the answers and analyzed them alongside case studies of our power user customers: Many of them are using product analytics in varied and interesting ways, and they’re looking way beyond the usual product metrics.

Data Visualization 52

Data Visualization Analytic Tools Enterprise User Testing 52

UX Studio

MAY 30, 2023

Given all that, reliable brands are more likely to differentiate themselves and earn customer loyalty. A 2019 study by Sprout Social found that 73% of US consumers are willing to pay more for products that are fully transparent. Social proof, especially reviews, is no exception to the transparency principle.

UX 96

UX Reporting Tools Research Software Data Visualization 96

The Product Coalition

MARCH 23, 2018

When I started my career, paying your dues was a concept that was not a choice. Then, suddenly, when Millennials joined the workforce, they seemingly were able to bypass paying their dues- almost like it was a pass to jump ahead in one’s career. If so, does she appreciate that technology evolves? Two types of people?

Technical Review 60

Technical Review Reporting Tools Research Software Product Research 60

Intercom, Inc.

SEPTEMBER 23, 2021

And it’s not just about strong retention and recurring revenue, although that’s certainly a plus; it’s knowing the customer won’t quit you over a new competitor with better technology, lower prices, or even a more convenient service. ” “You can have the greatest technology, but I’ve got news for you. Are you ready?

Reporting Tools 145

Reporting Tools Customer Experience Airlines Technical Review 145

ProductPlan

JUNE 5, 2020

Now, we’ve evaluated top picks based on course content, reviews, communities/groups around the certifications, and industry recognition. The Product Leader Certificate requires a little more PM experience and demands competence in DevOps, data analytics, and hard technical skills. We’ve scoured the certification landscape.

Certifications 95

Certifications Customer Experience Artificial Inteligence Product Management 95

Business of Software Conference

OCTOBER 11, 2023

9:15 Jason Cohen: Building your Permanent Defensible Strategy Slides from Jason Cohen’s Talk A glass of water at room temperature has 7 septillion molecules Each molecule is moving at twice the speed of sound If aligned, the water would shoot off at that speed (like a watersaw) In tech support, most tickets are produced by small clients, but (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

PMLesson's Ace the PM Interview

MARCH 29, 2022

This way, it can be easily spotted and differentiated from the rest. Remember that great data science resumes are easily scannable by those reviewing them. At NYU, I studied machine learning and graduated Cum Laude with a degree in computer science. You studied hard (graduated Cum Laude) and worked on side projects.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Weak Development Team 52

Userpilot

AUGUST 30, 2023

The price differentiation occurs largely at the service level, such as providing a dedicated Customer Success Manager, Service-Level Agreement (SLA), etc. out of 5 on the popular product review platform, G2. CrazyEgg is used by marketing, digital marketing, social media, and ed-tech teams. Userpilot’s pricing policy.

Data Visualization 84

Data Visualization Analytic Tools Reporting Tools Feedback Software 84