Gainsight

MARCH 24, 2022

Before your product starts booming, you need a product roadmap that charts a clear course to growth. Unfortunately, as a product leader or manager, you’re probably being overwhelmed by feedback from every direction. What is a product roadmap? Answer these questions to help you create your product roadmap.

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Data Visualization Roadmap Product Research Onboarding KPIs 52

Alchemer Mobile

MARCH 9, 2022

So, why does it often get deprioritized in favor of customer acquisition and app downloads? Let customers know you care by closing the feedback loop. After collecting and analyzing your new customer insights, give thanks and acknowledge your customers’ feedback.

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Customer Feedback User Testing Customer Experience Data Visualization 264

Alchemer Mobile

JULY 2, 2019

Take a quick look, and then download your own copy for the entire set! There is endless untapped potential in prioritizing customer feedback from your silent majority, but you must be strategic in your approach to collect it. Download your copy of 12 Product Management Myths now and ensure you separate fact from fiction.

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Product Research User Testing Feedback Software Product Management 198

Intercom, Inc.

MARCH 16, 2021

Download The Ultimate Guide to Conversational Support. Surfaces top feature requests and product pain points to our Product team so they can fix mission-critical issues and create a more customer-centric roadmap. Create a customer feedback loop. Why proactive support is your first line of defense.

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Data Visualization Onboarding KPIs User Friction Product Research 201

Alchemer Mobile

DECEMBER 6, 2018

This also makes the subsequent steps of building the MVP quicker and naturally feedback-driven. Of course, product managers have to deal with multiple priorities and needs on a daily basis, so it’s important to prioritize customer feedback to inform roadmap. That’s the power of an effective feedback loop.

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User Testing Product Research Customer Feedback User Friction 170

Gainsight

DECEMBER 27, 2019

Is Customer Feedback Really Making It to Your Product Roadmap? It’s easy for valuable feedback to get lost on its way from the customer to your product team. Improving the feedback loop between CS and Product doesn’t have to mean introducing a new software tool. Use This Framework to Unblock Your Product Roadmap.

Customer Experience 97

Customer Experience Article Feedback Software Analytic Tools 97

Pragmatic Marketing

APRIL 26, 2017

You’ll learn how to develop data-driven requirements that articulate your product’s vision, are actionable for your design and development teams, and can be communicated in your strategic roadmap and product backlog. •Create a feedback loop of inception, iteration and plan adjustment. . Download the Slides.

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Vision Product Research Feedback Loop Webinar 70

Gainsight

APRIL 5, 2022

For product leaders and managers who receive feedback from all directions, it can be especially hard to pin down a direction for product roadmaps in these multipronged companies. Because you can dig into user feedback as well as in-product behavioral analytics , Gainsight PX makes it easy to understand your users’ needs and objectives.

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Analytic Tools Embedded Analytics Feedback Software Product Research 52

Alchemer Mobile

AUGUST 20, 2019

Two weeks after your team’s app update launches, your boss stops by your desk to share some bad news: App store ratings have plummeted from 5-stars to 3-stars and new download volume has decreased 25 percent. How do you inform your product roadmap? Hopefully, customer feedback is a core component.

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Feedback Software Product Research User Testing Customer Feedback 87

Gainsight

SEPTEMBER 1, 2021

For product managers and leaders, that means you have a guiding light to craft a product roadmap and nail down priorities. By digging into user behaviors, customer feedback, and in-product analytics, you can back decisions with data. Construct rock-solid customer feedback loops.

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Analytic Tools Feedback Software Product Research User Testing 52

Gainsight

OCTOBER 28, 2021

Perfect the first mile of your product roadmap. When you’re building a solution to reach product-market fit, it’s important to focus on the first mile of your product roadmap. Another key to perfecting the first mile of your roadmap is capturing user objectives. This is how much water, or cash, you’re retaining in your bucket.

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User Testing Product Marketing Analytic Tools Feedback Software 52

Agile Velocity

MAY 14, 2020

We’ve got a poster summary of these business outcomes that you can download from here.). Align the initiative with measurable business outcomes and define a clear transformation roadmap. Defining an initial transformation roadmap, one that takes into account organization structure demands, top risks, and incremental rollouts.

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Feedback Software Agile Analytic Tools Data Visualization 98

Userpilot

JULY 24, 2023

They fall into a number of categories, the most numerous of them being: Productivity and time-tracking – 608 E-commerce & CRM – 349 Collaboration – 328 Analytics & reporting – 313 IT & Project management – 303 Most of the Zendesk integrations are free to download and install – over 1200 in total.

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Embedded Analytics Data Visualization Analytic Tools Feedback Software 87

UserVoice

JULY 31, 2017

The TL; Why Gather Product Feedback During New Customer Onboarding? At the most basic level, you can see what people are clicking on and downloading. “Building feedback loops into your products is good for everyone: for customers it shows that the company actually cares about it’s products, services and the people using it.

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Customer Feedback Data Visualization User Testing Customer Experience 177

Product Innovation Educators

JUNE 3, 2016

6 tips for getting buy-in on your product roadmap. (1) 5) Use Roadmap Dates Wisely. (6) Read the details at https://community.uservoice.com/blog/how-i-get-buy-in-on-my-product-roadmap/. Read the details at https://community.uservoice.com/blog/how-i-get-buy-in-on-my-product-roadmap/. Get the Product Mastery Roadmap and….

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Product Research Customer Feedback Product Management Product Manager 48

Mind the Product

FEBRUARY 16, 2017

Evernote is famous for doing this to particularly brilliant effect: Users re-download the app every time they switch devices , producing a “smile” effect as they’re reactivated. ProdPad : product management, roadmapping and backlog software. With a large number of users, this can be a huge driver of revenue.

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Analytic Tools Data Visualization Onboarding KPIs Feedback Software 124

Userpilot

DECEMBER 11, 2019

Feedback collection (Typeform, Feedier). Feedback management (Canny, Airfocus, ProdPad). Roadmapping (Productplan, Casual, Roadmunk). For example, one segment might contain users who gave poor feedback. You can also download the responses as custom reports, so you can dig into the data you collect. Productplan.

Data Visualization 55

Data Visualization Feedback Software Research Software Analytic Tools 55

Userpilot

AUGUST 21, 2021

For example, if you run a product analytics tool, it would not be beneficial to show a user how to download a report before showing them how they can build it. Miro collecting feedback to help increase feature engagement in the SaaS app.

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Product Research 98

ProductPlan

APRIL 9, 2020

It’ll help inform your communication style with your customers, making marketing significantly easier, and help you build feedback loops into your product. A Minimum Viable Product (MVP) is a great learning tool, and gets you feedback on what users want. But if you can build it based on user feedback you’ll be one step head!

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Product Research User Testing Research Software Data Visualization 105

DISQO

FEBRUARY 26, 2018

The vast majority of digital product managers set product roadmaps and write user stories. — For more insights and best practices, remember to download the full 16-page report here and listen to my interview with The Everyday Innovator. appeared first on Feedback Loop.

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Product Research Data Visualization Customer Feedback Product Management 40

DISQO

FEBRUARY 26, 2018

The vast majority of digital product managers set product roadmaps and write user stories. — For more insights and best practices, remember to download the full 16-page report here and listen to my interview with The Everyday Innovator. appeared first on Feedback Loop.

Product Research 40

Product Research Data Visualization Customer Feedback Product Management 40

Alchemer Mobile

FEBRUARY 2, 2021

As they wait for the downloads to come, they realize—all too late—the fallacy of this assumption. If you’re ready to submit your app to the app stores next week, condense the most important elements of pre-launch into a one-week period and move the other items to your post-launch roadmap. A certain amount of downloads?

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Alchemer Mobile

MARCH 29, 2022

DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. To start, Healthcare mobile teams asked more consumers for their feedback in 2021 than in previous years. Strava’s Missed Opportunity to Drive Mobile App Retention and Gain Actionable Product Feedback. Download your copy here. Consumer sentiment. Expressed customer emotion.

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Healthcare User Testing Feedback Software Product Research 262

Alchemer Mobile

AUGUST 26, 2021

This eliminates the amount of steps customers have to take to give you feedback, which further increases the number of people willing to give you that feedback. In-app feedback is also immediate, so you get insight into what’s happening in real-time. Why you should be collecting in-app feedback. Analyze your data.

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Feedback Software User Testing Customer Feedback Product Research 246

The Product Coalition

MARCH 1, 2022

Let’s rewind a moment to set the stage for an effective customer feedback strategy, before looking at some specific, practical tactics for actioning customer insights into your long-term product roadmap. Customer feedback insights will help your product team prioritize , make improvements, and achieve long-term goals.

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Feedback Software Customer Feedback User Testing Data Visualization 135

Gainsight

MAY 12, 2022

What’s more, this customer-first approach to your product roadmap also fits perfectly into recurring revenue models. Product analytics helps you rise above this oversaturated world of feedback and chart a clear course to growth. This is where customer feedback loops directly improve the customer experience.

Data Visualization 105

Data Visualization Analytic Tools Customer Experience Embedded Analytics 105

The Product Coalition

DECEMBER 8, 2020

They cover the concept of the Product Owner role, product discovery, how to deal with external and internal stakeholders, product portfolio and product roadmap planning, and the Product Backlog refinement. Roadmap planning is?—?like The following 58 Product Owner theses describe the PO role from a holistic product creation perspective.

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Product Research User Testing Customer Experience Technical Review 88

Gainsight

NOVEMBER 10, 2021

Product-led success strategies dig into in-product data, such as customer surveys, behavioral data , and customer feedback loops , to point out the path to a better user experience. Back your product roadmap with data. As a product leader or manager, you’re constantly getting sprayed with feedback from all directions.

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Feedback Software Blog Product Research Reporting Tools 52

Revulytics

SEPTEMBER 6, 2019

With a roadmap of actual usage, software developers have a window into patterns they could have only guessed at in the past. The insights can be leveraged as a continuous, automated feedback loop to help product teams manage the elimination of old features and plan new ones. Reaching Data Maturity.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 69

The Product Coalition

APRIL 30, 2018

Apple underwent multiple business model innovations, including the launch of Apple Music, which gave users an easy and cheap way to download high quality music. I’ll go into more detail within ‘feedback loops’ below. This causes a loop in behavior. Feedback loops can be positive or negative.

Product Research 68

Product Research User Testing Feedback Software Customer Experience 68

Mixpanel

DECEMBER 6, 2021

It’s important to think about the feedback loop between analytics and messaging. Large businesses are faced with a different challenge of six month roadmaps and getting resource approvals. This is why the emphasis was put on making access easy and attractive for any existing or potential Mixpanel and OneSignal customer.

Analytic Tools 52

Analytic Tools User Testing Customer Experience Data Visualization 52

Intercom, Inc.

JULY 15, 2021

We help aid prioritization of roadmaps and milestones, as I said before. The lifecycle extends to, “Okay, now it’s in production, we have to learn how the AI system is working, how performant it is, how accurate it is, get the user feedback.” We are seeing a gradually increasing maturity.

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Research Software Feedback Software Reporting Tools User Testing 245

BrainMates

AUGUST 3, 2020

The same can be said about figures like time spent on page (unless you’re Netflix or a publisher), number of downloads or number of page views. Share what’s on the roadmap and what kind of problems you’re trying to solve.”. Getting new members is great, but it’s only a very small part of your product’s picture.

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Data Visualization Analytic Tools Product Research Customer Feedback 52

DISQO

AUGUST 2, 2017

In a world in which every single feature idea undergoes some validation exercise before being added to the roadmap, you would expect somewhere near a 1:1 relationship between frequency of code releases and experiments. appeared first on Feedback Loop. They can do so earlier with an experiment, or later on post-launch.

Product Research 40

Product Research Customer Experience User Testing Reporting Tools 40

DISQO

AUGUST 2, 2017

In a world in which every single feature idea undergoes some validation exercise before being added to the roadmap, you would expect somewhere near a 1:1 relationship between frequency of code releases and experiments. appeared first on Feedback Loop. They can do so earlier with an experiment, or later on post-launch.

Product Research 40

Product Research Customer Experience User Testing Reporting Tools 40

DISQO

FEBRUARY 24, 2020

Product managers find it most challenging to build and perfect product vision and roadmaps: 30% of product leaders identified a clearer product strategy as their biggest wish list item in 2020, but nearly 53% said they don’t have enough time to craft product roadmaps.

Data Visualization 52

Data Visualization Reporting Tools Product Research Customer Feedback 52

DISQO

FEBRUARY 24, 2020

Product managers find it most challenging to build and perfect product vision and roadmaps: 30% of product leaders identified a clearer product strategy as their biggest wish list item in 2020, but nearly 53% said they don’t have enough time to craft product roadmaps.

Data Visualization 52

Data Visualization Reporting Tools Product Research Customer Feedback 52