Remove Download Remove Messaging Remove Software Review Remove Technical Review
article thumbnail

The ultimate customer support tech stack for 2022

Intercom, Inc.

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Download The Ultimate Modern Support Tech Stack guide. Is your tech stack ready?

article thumbnail

Five star advice: Insider tips for dealing with software review sites

Intercom, Inc.

Some 84% of people trust online reviews as much as a personal recommendations, reason enough why every business should be concerned with who reviews their product and what they have to say about it. What do we mean by the term “review sites”? Not all review sites are made equal. Peer review sites.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

UserGuiding for In-app messaging: Features, Pricing, and Review

Userpilot

Looking for an effective In-app messaging tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your In-app messaging needs. Looking for A Better Alternative for In-app messaging?

article thumbnail

Mixpanel for SaaS Reporting: Features, Pricing, and Review

Userpilot

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You can have a hard time getting the software problems fixed quickly since you might rarely get an instant response from the support team. However, in the case of Mixpanel, tagging a feature requires coding.

article thumbnail

Mixpanel for User Engagement Analysis: Features, Pricing, and Review

Userpilot

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You can have a hard time getting the software problems fixed quickly since you might rarely get an instant response from the support team. – so you can trigger flows or send hyper-personalized messages.

article thumbnail

Salesforce In-App Guidance: An In-Depth Review of + A Better Alternative

Userpilot

In this article, we provide an in-depth review of the tool, before introducing a superior, more versatile alternative that enables you to create more intuitive user experiences. It boasts two main advantages: a no-code builder that allows you to create prompts without coding, and a personalization filter for selecting who sees a prompt.

article thumbnail

Heap Analytics: In-Depth Review (+Better Alternative)

Userpilot

With Heap, you can track; User actions like clicks , form submissions, scrolls, and downloads Screen and page views User properties, like demographics and device type Conversions Acquisition data, like traffic sources Where Heap analytics stands out is automatic data collection, so users don’t have to tag any events or features.