Tips for using Intercom to help with your Covid-19 response
Intercom, Inc.
MARCH 25, 2020
Your support team might be the ones handling these conversations, but your wider company cares about your customers too, and can offer valuable insight on the situation from a more zoomed out perspective. With Zapier , or the Slack app , you can share incoming conversations outside of the Inbox for those who might not see them otherwise.
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