Mind the Product

MARCH 31, 2023

Questions are powerful. Leading with questions help you get to the right answer, no matter what you build. Adam Mullett, Product Owner at IBM, shares five key questions you can use to build a better product and become a successful product owner in this ProductTank talk. Read more » The post 5 key practices to build a better product, Adam Mullett, ProductTank Perth appeared first on Mind the Product.

Product launches 154

Product launches 154

The Product Coalition

MARCH 31, 2023

Let’s influence the change where we can, and hero the things we know work well in regard to roadmaps.

Roadmap 129

Roadmap Agile Product Management Product Manager 129

UserInterviews

MARCH 31, 2023

4 participant recruiting methods, 10 user testing tools, dozens of fresh insights. Find out how much ROI you can get from popular UX research recruiting tools for different use cases.

User Testing 98

User Testing Research Software Customer Feedback UX 98

ProductBoard

MARCH 31, 2023

What skills make the best product manager? What makes Diane Green, founder and CEO of VMWare, Dylan Field, founder of Figma, or Michelle Zatlyn, co-founder of Cloudflare, the product-driven successes they are today? What made Steve Jobs ‘Steve Jobs’? These are the types of questions today’s product managers ask themselves on a regular basis, and the questions we aim to answer in our annual Product.

Product Management 98

Product Management Product Manager Management Management 98

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Data Visualization

Userpilot

MARCH 31, 2023

Trying to reduce churn but don’t know where to start with customer attrition analysis? Customer attrition takes place when customers leave your product or service. While it’s not possible for customer churn to be zero, you can always keep it at an acceptable level by adopting the right tactics. Attrition analysis allows you to leverage the right tools and strategies to improve user engagement and satisfaction.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

MARCH 31, 2023

Optimizing the user onboarding flow is always a key SaaS business goal. That being said, it can be difficult to improve the user’s experience if you don’t follow the onboarding flow best practices that this guide will go over! TL;DR Segmenting your audience or customer base into smaller chunks — each with its own user persona — will make it easier to focus on their specific needs and provide a more personalized onboarding experience.

Onboarding KPIs 97

Onboarding KPIs Feedback Software Analytic Tools User Testing 97

ProductPlan

MARCH 31, 2023

The post Keeping Up With the Competitors: Using Competitive Intelligence to Connect with Your Target Audience appeared first on.

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Userpilot

MARCH 31, 2023

It’s well-known in the product world that personalization is key to building experiences that delight your users. So, what better topic to cover than exploring several personalization examples in-depth? We’ll unpack exactly how different SaaS products personalize their onboarding experiences and more and why they’re effective. Let’s get into it!

Product Research 97

Product Research Data Visualization Analytic Tools Research Software 97

Centercode

MARCH 31, 2023

Have a question about beta testers? This guide will answer the most frequently asked questions about beta testers and about being a tester, while also providing tips and best practices from decades of beta testing experience along the way.

Testing 52

Testing 52

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

User Testing

Userpilot

MARCH 31, 2023

It is absolutely critical for any product manager to have a strong grasp on the meaning of retention rate. Being able to calculate retention rate, analyze what it means, understand the impact on customer loyalty, and figure out ways to improve customer retention are all vital skills to master. We’ll be covering all of this in our article. Ready to get started?

Feedback Software 96

Feedback Software Customer Experience Product Research Data Visualization 96

Centercode

MARCH 31, 2023

Recruiting beta testers for a test can be like planting seeds in the desert. Just as seeds need water and fertile soil to grow and thrive, beta testers need the right conditions to be able to fully engage with the product and provide valuable feedback.

Product Research 52

Product Research Testing 52

Userpilot

MARCH 31, 2023

Analytics vs metrics – how do they differ from each other? Though both are important, analytics and metrics have distinct meanings and purposes in your data analytics process. Understanding the nuances between them is critical to utilize them to improve your feature adoption , customer behavior, etc. In this article, we will go through analytics and metrics, their examples, and how you can analyze metrics to drive growth for your SaaS business.

Data Visualization 96

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 96

airfocus

MARCH 31, 2023

What data and how much of it should product managers collect? In this article we discuss what data are important in every stage of product management, and what challenges you may face during data collection or analysis.

Article 40

Article Product Management Product Manager Management 40

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

Userpilot

MARCH 31, 2023

Are you using customer experience surveys to gather actionable insights? By asking the right questions, you can collect valuable customer insight that can help you improve your product, and assess your overall user sentiment. In this article, we’ll break down what customer experience surveys are, how they work, and list best practices you can follow when creating them.

Product Research 94

Product Research Customer Experience User Testing Customer Feedback 94

Userpilot

MARCH 31, 2023

How do you build a successful free-to-paid conversion strategy for your SaaS? This is a question every customer success manager must address in order to turn free users into paying customers. In this article, we’ll share practical tips on creating a successful free-to-paid conversion strategy and converting free trial users into paid users. TL;DR The free trial conversion rate is the percentage of users that upgrade from a free trial to a paid account. 15% is a good free trial conversion rate fo

Feedback Software 92

Feedback Software Onboarding KPIs Strategy Customer Experience 92

Userpilot

MARCH 31, 2023

What user onboarding metrics should you track if you want to evaluate your onboarding processes? We all know that successful onboarding is especially important for SaaS companies since they depend on a subscription-based business model. It should be able to make users understand your product’s value so that they continue using it by investing their money.

Onboarding KPIs 87

Onboarding KPIs Analytic Tools Data Visualization Embedded Analytics 87

Userpilot

MARCH 31, 2023

How long was it before you stopped using a product because of a bad user onboarding experience? My guess is probably not long enough to get value from the product, meaning you didn’t adopt it as a tool. The customer onboarding process can make or break your product, so it needs a positive experience. This article will walk you through 7 examples that you should totally avoid for your user onboarding process.

Customer Experience 86

Customer Experience User Testing Customer Feedback Data Visualization 86

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User Testing

Userpilot

MARCH 31, 2023

Why do you need product evaluation surveys and what are some of the top product evaluation survey questions? If you’re after the answers to these questions, you couldn’t be in a better place because that’s exactly what we tackle in this article. Let’s get right to it. TL;DR Product evaluation surveys are customer research tools used to assess how users feel about your product experience at different stages of the customer journey.

User Testing 85

User Testing Customer Feedback Product Research Feedback Software 85

Userpilot

MARCH 31, 2023

How can product managers leverage event analytics to gain insights necessary to build valuable and delightful user experiences? That’s the key question that we discuss in our guide. We also look at: The importance of events analytics Different types of events you can track Best events analytics tools Excited? Let’s get into it then! TL;DR In product management , event analytics tracks and analyses user engagement with different aspects of your product.

Data Visualization 82

Data Visualization Analytic Tools Events Feedback Software 82