Sat.May 14, 2022 - Fri.May 20, 2022

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7 Headaches Every Product Manager Understands 

Gocious Blog

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Peer-to-Peer Products

The Product Coalition

In some ways, almost every product is a peer-to-peer product. Social media, communication, collaboration, and many marketplace apps are… Continue reading on Product Coalition ».

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Making your product more accessible

Mind the Product

Today is Global Accessibility Awareness Day. But why should Product Managers care about accessibility? In this post, we'll tell you a quick story and the tips learned… [.] Read more » The post Making your product more accessible appeared first on Mind the Product.

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Business Services Apps: 2022 Mobile Customer Engagement Benchmarks

Alchemer Mobile

The following data and information on Business Services apps is from our 2022 Mobile App Customer Engagement Report. Brands in Business Services had varied experiences in 2021. Those focused on shipping still felt the sting of the pandemic as local and national supply chains continued to reel. Others (like expense management or work collaboration) felt the investments they made in mobile in 2020 begin to pay off as the investment in remote work continued to be a priority.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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14 tips to help you run a successful product design workshop

Intercom, Inc.

Design and collaboration go hand-in-hand. When we want to discuss problems, imagine new ideas, and brainstorm solutions, it’s best to bring people together – whether in person or virtually. Collaboration comes in many flavors, from small informal working sessions and group critiques to full-blown workshops. But beware: just bringing people together doesn’t automatically guarantee creative outputs and ideas.

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The balanced scorecard: a framework that drives impact

Mind the Product

In this article, we'll dig deep into one specific framework that I fancy a lot for its genericity and its simplicity to apply. In the end, you will master the key principles and be able to come up with clear priorities based on their estimated business impact. [.] Read more » The post The balanced scorecard: a framework that drives impact appeared first on Mind the Product.

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Utilities Apps: 2022 Mobile Customer Engagement Benchmarks

Alchemer Mobile

The following data and information on Utilities apps is from our 2022 Mobile App Customer Engagement Report. Brands in the Utilities industry faced various hurdles throughout 2021. Some companies (like those focused on manufacturing) faced issues across the year due to supply chain disruption, while others (like energy and security) were less volatile as the consumer marketplace leveled.

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The Power of Amazon's Written Narratives

Sachin Rekhi

For years now I've been obsessed with understanding unique product cultures and how they enable companies to build world class products. One particular product culture that has always fascinated me is Amazon and their unique writing culture. I love talking to Amazon employees about how the writing culture is interwoven into their product development process and the pros and cons of it.

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How to Build a dApp on XDC Blockchain?

The Product Coalition

About the XDC network The XDC Network is a hybrid blockchain platform that has been designed to support global finance and trade. It’s highly interoperable and harnesses the power of cryptographic tokens to facilitate quick settlement of trade transactions, reducing dependence on complicated foreign exchange infrastructures. The XDC Network offers several key benefits to its users, including lower transaction fees, minimal energy consumption, faster confirmation time, double validation, and rand

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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SUNDAY REWIND: Finding Inspiration for Customer Journey Mapping

Mind the Product

In this Sunday Rewind episode, we look back to when Gleb Smolich, IT specialist, broke down customer journey mapping (CJM). He explained why it’s an important marketing tool for products. Gleb explained how because customer journey maps can be hard to create and their results cannot always be tracked, it can be tempting to use [.] Read more » The post SUNDAY REWIND: Finding Inspiration for Customer Journey Mapping appeared first on Mind the Product.

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Five Steps to Create a Holistic Mobile Customer Feedback Solution

Alchemer Mobile

As investment in digital transformation continues, mobile apps have become a primary channel of communication with customers. The customers themselves are driving this change. In 2022, mobile eCommerce sales are expected to hit $437 billion, a 21.5 percent increase from 2021. With customers spending more time and money on mobile apps, it is important that companies continue to adapt and prioritize mobile in their customer feedback solution.

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35 Impactful Questions Managers Should Ask Themselves Regularly

First Round Review

We asked top startup leaders to share the questions they ask themselves to become better managers and assembled their answers into a can't-miss checklist.

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Continuous Improvement: How It’s Important for Software Developers

The Product Coalition

Continuous improvement is a continual process to improve components of enterprise software?—?processes, tools, products, and services. Read the article to know what it is? Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. To meet the demand, business operators need to deliver products faster while maintaining their quality.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Product operations by Christine Itwaru

Mind the Product

In this ProductTank Berlin talk, Christine Itwaru, Senior Director of Product Operations at Pendo, explains the origins of product operations and how product managers can benefit from it. [.] Read more » The post Product operations by Christine Itwaru appeared first on Mind the Product.

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Customer Love Stories Podcast: Episode Eight

Alchemer Mobile

It’s not just a phase, mom! Well, maybe it was. In this episode of Customer Love Stories, Melanie and Robi use the emo music community to understand the phases of fandom. They also spend time diving into building engaged communities and using customer feedback to build better products and experiences. Host: Apptentive CEO and Co-founder, Robi Ganguly.

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Product Managers Don’t Rush

The Product Guy

In the first week of your product management job, meet as many people as you can. Then, after that is even more important. Watch and learn more from product management expert, Benny Reich.

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How Would You Improve Instagram as a Product Manager?

The Product Coalition

Photo by Alexander Shatov on Unsplash One of the most common questions that Product Managers have to deal with is how they would improve the product they are managing. Let’s take Instagram for example. In this blog, I will talk about the steps that I, as a Product Manager at Instagram would take to improve it. Also, I will assume this to be more of an interview scenario and so my approach will be how I would think about this in a relatively short 30 - 45 minutes call.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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How to be a better data-driven product manager

Mind the Product

In this Prioritised Ask me Anything (AMA) for members, Emily Tate joined Product Coach, Itamar Gilad, to shed some light on how data-driven product management really works in practice. [.] Read more » The post How to be a better data-driven product manager appeared first on Mind the Product.

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Mobile app event tracking: Telling the story of how your app works (or doesn’t work)

Mixpanel

Event tracking is how you know what’s happening in your mobile apps. It’s the primary technique used to capture usage information by product analytics platforms like Mixpanel. It’s, therefore, essential for you, as a product manager, designer, or any kind of product stakeholder, to have a sophisticated understanding of how event tracking works so you can, well, know what’s happening in your mobile app.

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Why It’s So Hard to Shake the Way People Make You Feel

Nir Eyal

Good or bad, our feelings color how we see people. In psychology, a “trapped prior” is a perception of reality that’s colored, or trapped, by past experiences. If not treated, trapped priors can turn into debilitating phobias. The post Why It’s So Hard to Shake the Way People Make You Feel appeared first on Nir and Far.

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How Warehouse Management Systems Help to Increase Efficiency by 25% and More

The Product Coalition

Managing a warehouse is not easy. It is necessary to plan shipment hours, unload incoming trucks in time, and reasonably place containers on the site so that they do not interfere with the work. They must be securely stored until the arrival of the carrier. You should understand what goods you need to load the arriving transport. Which batch, what expiry date, what quantity, what retail price?

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Setting up a product function from scratch – Maggie Crowley on The Product Experience

Mind the Product

What would it be like to join a new company and set up a new product from scratch? On this week's podcast, we spoke to Maggie Crowley all about her experiences of doing this and her best tips. We also had some time to discuss best practices with metrics and hypotheses in product. [.] Read more » The post Setting up a product function from scratch – Maggie Crowley on The Product Experience appeared first on Mind the Product.

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User Segments in SaaS: 8 User Segments To Focus on and Create Better In-App Experiences

Userpilot

“What is the purpose of creating multiple SaaS user segments?” you may ask. Customers act differently. Some are more active and engaged, while others get stuck in the process. Thus the goal of creating multiple segments is to understand the needs of those segments and enhance their customer journey. Consider customer segmentation as a lighthouse that directs your efforts around customer success and product marketing in the right direction.

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The 5 key design decisions to consider in your product process

ProductBoard

This article was co-written by Kate Villanueva, Denae Foster, Boge Sotirovski and Haley Miller, members of Productboard’s Professional Services team. There are a number of reasons why you might want to revamp your product processes. You may be trying to improve efficiency, account for new people, or bring your company into the next stage of maturity.

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What is A Product-Centric Organization?

The Product Coalition

What does it mean to become product-centric? And if you are becoming a product-centric organization, does that mean moving away from user-centricity? Absolutely not. Being product-centric means you are inherently both user and buyer-centric. Great… so in practical terms, how should we think about it? To me, it translates to your products driving your business strategy and growth plan.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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User insights for product decisions by Cris Valerio

Mind the Product

In this #mtpcon Digital Americas session, Cris Valerio, Product Manager at Instacart, shares her thinking on why user insights are important for making product decisions and provides some guidelines for gathering the right user insights. Watch the session in full or read on for the highlights: High-level reminders “You will spend the vast majority of your [.

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12 Must-Have Qualities of a Good SaaS Product

Userpilot

Have you ever wondered what makes a successful product and how a product manager can build one? If yes, you’re in the right place as we’re just about to explore the 12 must-have characteristics of successful digital products. TL;DR. To be successful, your SaaS product needs to provide the right mix of features. Kano analysis helps distinguish between essential features and those which make your product stand out.

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Turn data into actionable insights

Nulab

Charts are the simplest way to give your data a more visual representation and come to a shared understanding of how all the information fits together. What if your charts could be beautiful, clear, explanatory, and simple to make? You can use charts to keep track of your spending. Or, to schedule a trip. Or, to evaluate your team’s productivity. The possibilities are endless… From handling day-to-day errands to managing your workload, charts make it quick and convenient to present dry info in a