Gainsight

MARCH 20, 2023

By Tim Van Lew, Director of Customer Success Strategy, Gainsight Yes, it’s uncommon to see a year-in-review article in spring. They may experience limitations on the effectiveness of integrations with critical systems like CRM. Maligned systems and processes with Sales can mean lost opportunities for expansion revenue.

Feedback Software 52

Feedback Software Systems Review Reporting Tools Technical Review 52

The Product Coalition

JANUARY 27, 2024

I also thank Product Coalition founder Jay Stansell, who has provided a collaborative product management education environment. Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry.

Analytic Tools 134

Analytic Tools Research Software Reporting Tools Software Review 134

Johanna Rothman

NOVEMBER 16, 2020

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. Up until the mid-1980s, women comprised about 1/3 of the technical people I worked with. The idea of a code review or a design review?

Technical Review 112

Technical Review Research Software Software Review Systems Review 112

UX Planet

FEBRUARY 1, 2024

The app will also provide news and educational content on investments, maturity details for FDs and RDs, and statistical spending insights. Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement.

Analytic Tools 93

Analytic Tools Data Visualization Research Software Reporting Tools 93

The Product Coalition

OCTOBER 4, 2023

In the ever-evolving landscape of cryptocurrency and blockchain technology, one phenomenon that has garnered significant attention in recent years is the emergence of Decentralized Exchanges (DEXs). By integrating DEX technology into their processes, they can assure their customers of a higher level of security and transparency.

Technical Review 113

Technical Review Finance Customer Experience Banking 113

Gainsight

SEPTEMBER 22, 2023

Digital customer education has traditionally been tied to the post-sale stages of the customer journey—think onboarding and ongoing product adoption. Here’s how to win more business with digital customer education —and how it can help you stand out from the crowd in the increasingly complex business world. What do they have in common?

Education 52

Education User Friction Customer Experience Customer Feedback 52

ProductPlan

OCTOBER 5, 2022

What is information technology? Information technology (IT) is the hardware and software used to create, store, transmit, manipulate, and display information and data. That said, the term is generally applied only to technologies used in a business environment. Origins and evolution of information technology.

Technical Review 52

Technical Review Information Technology Data Visualization 52

The Product Coalition

OCTOBER 13, 2022

Education is the key to humans flourishing and one of the best ways to improve living standards and promote equity?—?if New models of education, based on the decentralized power and flexibility of web3, are now possible. Web3 is reshaping almost all industries, and this is a shift to decentralized technologies primarily owned by users.

Feedback Software 112

Feedback Software Education Systems Review Technical Review 112

ProductPlan

MARCH 14, 2023

trillion healthcare industry , or even those already working there, it’s key to understand what makes product management in healthcare a little different from consumer tech or small business solutions. Likewise, all four personas often need education about product capabilities, features, risks, and advantages.

Healthcare 52

Healthcare Technical Review Research Software Reporting Tools 52

Gainsight

OCTOBER 10, 2023

These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. While still early in its evolution, AI is helping Customer Education teams create more impactful content with fewer resources. Learn More Learn more about Gainsight’s Customer Education product today.

Education 52

Education User Testing Reporting Tools Data Visualization 52

Mind the Product

APRIL 9, 2018

I love building enterprise systems, because you get to work with your customers/users every day and literally see their lives change as you release new features. In my case, at Zalando , these are systems for fashion buying, supply chain management, inventory management and procure-to-pay processes (e.g.

Reporting Tools 105

Reporting Tools Systems Review Enterprise Technical Review 105

The Product Coalition

JUNE 11, 2023

Unfortunately, despite their effectiveness, few employers make use of cognitive tests, maybe due fear it turns them off, or sensitivity to accusations of systemic bias. Bias hires toward formerly technical people because they communicate better with the engineers and they also can translate technical details into lay terminology.

Product Research 131

Product Research Technical Review Data Visualization Product Management 131

Sachin Rekhi

AUGUST 4, 2021

Or PMs at larger established tech firms might see great PMs at work within their company, but they struggled to reverse engineer just how to recreate their success for themselves. This is due to the very process by which the roadmap is developed. Product + Engineering Programs : Technical Strategy , Scaling Product Delivery.

Technical Review 167

Technical Review Onboarding KPIs User Testing Feedback Software 167

Intercom, Inc.

MARCH 16, 2022

To achieve our mission of making internet business personal and scaling to support larger and larger customers, we have been continually, thoughtfully, and carefully investing in our people, systems, and processes to maintain Intercom’s high standards of availability. We build strong technical foundations. Here’s how we do it.

Software Review 118

Software Review Technical Review Systems Review Management 118

ProductPlan

DECEMBER 11, 2019

Customers are no longer “trapped” with vendors they don’t want to stick with because moving data between systems is easier. Cloud computing and technological advances make it cheaper and faster to bring a viable product to the market. There’s still plenty of debate regarding just how technical a product manager must be.

Technical Review 59

Technical Review Systems Review Software Review Onboarding KPIs 59

UX Studio: Product Management

JUNE 7, 2019

Technology today has started to unfold around us to change our lives for good, and it’s vital for UX Designers to keep up-to-date with the latest digital trends in the industry. Fintech, Healthtech, Edtech – what sort of tech is used within them? Fintech, Healthtech, Edtech – what sort of tech is used within them?

Technical Review 84

Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

The Product Coalition

MARCH 11, 2024

Duolingo , the gamified language learning app, has revolutionized accessibility in education. Pop-up messages showcase features like unlimited hearts and offline access, appearing strategically after users lose hearts or miss a lesson due to a lack of internet connectivity.

Research Software 102

Research Software Reporting Tools Artificial Inteligence Customer Experience 102

Modus Create

MAY 28, 2024

Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial, the leading nonprime lender in the United States, provides insight into how the world’s top executives plan to leverage AI technology. Even if they aren’t, this benchmark regulation will probably be the basis for due care of AI systems going forward.”

Reporting Tools 64

Reporting Tools Data Visualization Research Software Weak Development Team 64

Alchemer Mobile

JULY 30, 2020

When you have the right feedback system in place and a clear customer journey map , you can quickly prompt mobile app customers at the right time and place. Ratings and Review Prompts. One of the few places customers give feedback is in the app stores in the form of ratings and reviews.

Feedback Software 182

Feedback Software User Testing Customer Feedback Analytic Tools 182

Alchemer Mobile

MARCH 11, 2021

Unfortunately, app store reviews are often the only easily-accessible place (aside from social media) for customers to air their grievances. There are systems and tools you can set up quickly and easily to get the most out of customer feedback such as: In-app surveys. Why is this? Love Dialog. Rating prompts. Message centers.

Feedback Software 173

Feedback Software User Testing Customer Feedback Customer Experience 173

The Product Coalition

JULY 8, 2020

Global Services has even named Ho Chi Ming City one of the best cities in the world for software outsourcing due to the attractiveness of the production cost. The government of Vietnam cares about education and realizes the importance of training. The government of Vietnam cares about education and realizes the importance of training.

Software Developers 78

Software Developers Software Development Reporting Tools Software Review 78

Gainsight

JULY 11, 2023

By now, you’ve heard the big news (but just in case you didn’t): Gainsight acquired the leading Customer Education Platform Northpass. What comes to mind when you think about education? Whatever the case, one thing is for sure — education has a special meaning when it comes to Customer Success.

Education 40

Education Customer Experience Software Review Certifications 40

UX Planet

JANUARY 18, 2024

In fact, I’ll expose the system instructions that enable it to do this, in a section below (seriously, why are even the pro custom GPTs so vulnerable to prompt extraction?) Step 5: Review, Edit and Export Your Video The GPT will send you a link to the completed result. Let’s select one now: There we go! Just describe what you need.

ChatGPT 91

ChatGPT Feedback Software Customer Experience Customer Feedback 91

Userpilot

SEPTEMBER 2, 2022

Instructional design software should be used to educate people on a general topic – like corporate training, product training, or academics. Authoring tools are designed to educate people on a general topic with eLearning courses. Userpilot review on G2. “We Articulate 360 reviews on G2. Articulate 360 review on G2.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

The Product Coalition

JUNE 14, 2022

At Alconost, we’ve helped more than 2000 companies in tech, marketing, tourism, media, and other areas localize their products into hundreds of languages. The third phase is in-country review. Then they do test assignments, and we begin cross checks, which are reviews by other translators. We’ll tell you how we do it.

Feedback Software 117

Feedback Software User Testing Systems Review Technical Review 117

The Product HQ

JUNE 1, 2024

That means you may not get a data product management job if you have all the hard skills like technical knowledge but lack soft skills such as communication skills. Thus, to become a successful data product manager, you must be tech-savvy and know how to utilize these platforms for good. They represent the employee and their team.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Research Software 52

Product Management Unpacked

MAY 27, 2021

After nine years working as a systems engineer, applications engineer, software engineer and finally, a lead data engineer, Debashish Sasmal was ready for his next strategic move. I had a strong tech background, so I wanted to dive into the business and design side of product management and hone my leadership skills.

Healthcare 146

Healthcare Technical Review Product Management Product Manager 146

Gainsight

FEBRUARY 10, 2022

They monitored product use, flagged any unhappy customers, and ran Quarterly Business Reviews (QBRs) to maintain the current customer base. Due to the nature of support, it is a reactive role. To this end, they focus on provisioning, installing, and configuring new systems to ensure they’re operating efficiently and as designed.

Customer Experience 97

Customer Experience Onboarding KPIs Software Review Technical Review 97

Gainsight

JANUARY 31, 2022

This situation is especially true when the company is in hyper-growth and introducing specialized customer success technology. For Gainsight, one of the best examples we have seen of a company successfully incorporating CS as an ethos and a technology in a time of hyper-growth is Totaljobs. The Role of Technology.

Analytic Tools 95

Analytic Tools Feedback Software Customer Communications Technical Review 95

Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. After booming for the best part of two decades, a number of factors coincided to transform the SaaS landscape and tech more broadly. As we know, we’re in the middle of a tech industry slowdown. Well that was quite the year.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

The Product Coalition

JUNE 21, 2021

we also face the question of how we will make digital technology truly accessible for everyone, regardless of their physical or cognitive abilities. The distinction between the two terms tends to get blurred, and it’s because the definition of each term is fluid and changes as different technologies become more or less relavant over time.

Research Software 154

Research Software Data Visualization Software Review Technical Review 154

The Product Coalition

MARCH 8, 2023

Healthcare CIOs, responsible for maintaining data quality, face difficulty communicating the business value of IT to executives due to the use of ineffective metrics. Data integration: Integrating data from disparate systems, such as electronic health records (EHRs) and laboratory systems, can be difficult and time-consuming.

Healthcare 78

Healthcare Data Visualization Research Software Technical Review 78

PMLesson's Ace the PM Interview

AUGUST 8, 2022

The recruiter will ask questions about your work background, ask behavioral interview questions, and get into some technical questions. Technical applicants are usually asked to solve coding problems over the phone. Non-technical applicants get more targeted questions on behavior, potential situations, and role-relevant case studies.

Technical Review 52

Technical Review Software Review Feedback Software User Testing 52

Userpilot

FEBRUARY 20, 2024

Choose an email marketing platform for automation : Select a tool that supports segmentation, automation, A/B testing , and integration with your tech stack. Integrate data with the email marketing tool : Ensure your platform integrates well with other systems for up-to-date user data. Demographic segmentation with Userpilot.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization User Testing 104

UX Planet

FEBRUARY 1, 2024

Here’s a generic template to get you started: Identifying UX User Personas for Enterprise Applications Special considerations for enterprise UX personas are crucial due to the unique context and demands of the business environment. Integration and Compatibility: Enterprise solutions often need to integrate with existing systems.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

The Product Coalition

OCTOBER 19, 2020

Companies can slash operations costs because they no longer have to account for infrastructure, office space, seat costs and technology for the new team. Silicon-Valley Level Talent for Different Engagement Models Arc has over 20,000 developers in their talent pool, all of whom have been vetted using Silicon Valley-standard review processes.

Research Software 89

Research Software Technical Review Development User Testing 89

Userpilot

JULY 13, 2022

Startup product managers will learn a lot from the Review – blog from the First Round. Hacker Noon blog articles deliver a wealth of technical insights. Nir and Far covers a selection of personal and technical content, including posts on consumer psychology. First Round’s The Review. Mind the Product.

Blog 98

Blog Analytic Tools Research Software Feedback Software 98