Mironov Consulting

MAY 24, 2022

Everywhere I go, I see massive amounts of product waste : development work delivered on time/on budget that doesn’t drive sales or customer satisfaction or business improvement.  Yet  Yet somehow we don’t see this waste, or mis-attribute it to engineering process problems. features.  Commitments

Product Research 143

Product Research Reporting Tools Technical Review Onboarding KPIs 143

Mironov Consulting

SEPTEMBER 14, 2020

Over the last three decades, across 10 full-time jobs and 150 consulting clients, I’ve headed up product teams 18 times (mostly as interim VP ) and helped another dozen companies choose their Head of Product. They don’t value experience running product management teams , instead overweighting narrow technical or market segment familiarity.

Reporting Tools 145

Reporting Tools Analytic Tools Onboarding KPIs Data Visualization 145

Mironov Consulting

DECEMBER 5, 2023

  We could conceivably do this by raising prices; opening new geographic markets; expanding the current product line; building and launching a new e-commerce business alongside our enterprise CRM business; getting the ticket concession for Taylor Swift’s next tour; or inventing cold fusion to save the planet. ” What To Do?

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

The Product Guy

FEBRUARY 27, 2020

At JCDecaux, I led the development of an information kiosk for airport passengers. Passengers are also able to view hotel information and use the devices to speak to the sales team of the hotel. Feasibility risk impacts the capacity of the team to build the product given time, skills and technology constraints.

User Testing 167

User Testing Weak Development Team Product Research Customer Experience 167

Mironov Consulting

SEPTEMBER 23, 2023

Services companies (aka custom development, agencies, outsourcing/nearshoring, contract engineering, consultancies, any work-for-hire) primarily market/sell the time and expertise of their people.  Work ”)  No one cares how big the team is, how long it took to build, or how smart our engineers and designers are.

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Intercom, Inc.

NOVEMBER 7, 2019

So they created a software that provides control, visibility, and payment methods for corporate finance teams. Instead, focus on fostering a culture of communication and feedback loops between the team. You started off in engineering, I believe. If you make mistakes without learning, you’re not improving. Nico: Exactly.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

The Product Coalition

FEBRUARY 15, 2021

In my experience, the challenges of becoming a learning organization can only be handled effectively by self-organizing teams. Their collaboration will lead over time to a ‘team of teams’ structure. You started with a small team, and your way of being agile seems to start working. There seems to be a belief?

Agile 174

Agile Startups Technical Review Software Review 174

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. Building a great sales team: How Intercom fosters and maintains its sales culture. Onboarding, but make it remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Product Management Unpacked

APRIL 25, 2019

I first saw this method enacted when I was a young product leader at a publicly-held enterprise software company. In my experience, start with core constituents – your immediate team, leaders of development/engineering, sales, followed by top customers. Strengths/Weaknesses). Who should you start with?

Banking 148

Banking Feedback Software Weak Development Team Customer Feedback 148

The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

User Testing 168

User Testing Weak Development Team Customer Experience Customer Feedback 168

The Product Coalition

JULY 17, 2018

to find this year’s top app development agencies. After reading a bunch of content from other app development professionals, journalists, tech bloggers and the like, we realized that there are many good companies out there, and that everyone has a different favorite. It develops for Android and iOS, but also for the web.

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

Mironov Consulting

DECEMBER 29, 2022

IMHO, software product companies are fundamentally different from software services/outsourcing/custom development companies.  Said  but not in consulting days or developer hours or use-it-or-lose-it prepaid service agreements.  There’s B2B software services companies work the other side of the problem.  The

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

The Product Coalition

MARCH 11, 2020

The roadmap is much more than a directive document that tells teams what to do by when. It is ideally a galvanizing document to drive vision, bring teams into alignment and commitment, and lead them and your customers to your future, promised destination. You own it, but many other teams are gunning to influence it daily.

Roadmap 78

Roadmap Weak Development Team User Friction Document 78

The Product Coalition

JANUARY 25, 2019

Building endurance across each role was the key skill that helped me to develop my career in PM. Many companies may only have a single PM per 5–9 or more engineers. This can be quite different than engineering or sales roles which are often in steady demand. Finance and LinkedIn self-reported job titles.

Weak Development Team 60

Weak Development Team Product Management Product Manager User Testing 60

The Product Coalition

NOVEMBER 7, 2019

The company decided to pivot, and focus on developing what they initially thought of as a more convenient tool for internal business communication. When setting up a new team, the person responsible for the technical implementation?—?the Working with a Software Vendor Outsourcing to a vendor means hiring a team for a specific task.

Technical Review 60

Technical Review Feedback Software Fractional CTO Weak Development Team 60

Product Talk

SEPTEMBER 11, 2019

A few weeks later, she offered me a job on her team. If my product needed a better value proposition, I worked with customers to invent it and finance to determine how much new value we could capture. If it meant doing something different, I worked with engineering to design it. My teams move markets. Tweet This.

Research Software 190

Research Software User Testing Data Visualization Feedback Software 190

The Product Coalition

JUNE 17, 2019

“The digital transformation of any enterprise is a herculean task requiring a willingness to embrace cultural change, the ability to immerse the entire organization in the customer journey, and a total commitment to digitize to the core”?—? To begin with, the development of new functionality requires considerable resources, including people.

Banking 89

Banking Development Team Review Software Review Technical Review 89

Mind the Product

APRIL 4, 2017

Dual-Track Agile is an IT development methodology where figuring out what to build is as important as the building process. So how do you know if your product team has a good idea? While Dual-Track Agile is my recommended way to develop products, it’s not very clean. Now Things get Messy. Can users use it? Usability).

Agile 126

Agile Product Research User Testing Customer Experience 126

Mixpanel

AUGUST 11, 2020

After thousands of conversations with product teams evaluating Mixpanel, we sifted through the data to identify the questions that we see come up again and again. Here’s a summary of exactly what teams and objectives are best served by each: Marketing analytics (e.g. Product analytics (e.g.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Intercom, Inc.

NOVEMBER 17, 2022

Alina Vandenberghe is the Co-Founder and Co-CEO of Chili Piper , an inbound conversion software that helps sales teams automatically schedule appointments and instantly turn leads into qualified meetings. Although she was a product manager, she’d experienced sales first-hand growing up and had spent many hours studying revenue teams.

User Friction 118

User Friction Customer Experience Weak Development Team Travel 118

BrainMates

MARCH 6, 2018

In March 2018, Rich Mironov visited Australia and presented to the Product Talks Sydney Meetup Group on building and scaling Product teams. Why do we need a Product Management team? My recent experience is more with startups, and I tend toward enterprise rather than consumer. Do they have money? What are they looking for?

User Testing 75

User Testing Feedback Software Product Management Product Manager 75

UX Studio: Product Management

JULY 5, 2021

As a client, you invest your time, energy, and limited resources into your digital product development. As a design agency that works with NYC companies , we have developed an effective remote collaboration process that helps us stay in touch with our partners despite time zone differences. Is there anything we can help you with?

Research Software 82

Research Software Analytic Tools Feedback Software User Testing 82

Business of Software Conference

FEBRUARY 16, 2021

So, this was focused on software developers, specifically, for dotnet software developers, this very small ad network, I ran those ad networks for a couple years, and realized that that was a terrible business. And I was a software developer before. And then we, we started to sell like big enterprises. 2:43 Mark: Yeah.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Intercom, Inc.

JULY 26, 2018

Remarkably, the team stuck around with few exceptions. One of your first hires should be someone who can nerd out on your company’s finances. Or you had to go to the other extreme of spending hundreds of thousands of dollars on some massive analytics software with this enterprise-y sales thing. Hard conversations ensued.

Feedback Software 137

Feedback Software Analytic Tools User Testing Product Research 137

Alchemer Mobile

MARCH 18, 2021

During the webinar, you can engage with Team Apptentive by chatting along, I hope you do that. The team will let you know if you are the winner, and we’ll connect with you to get your information so we can send you a prize. OK, so there are a couple of answers here, I’ll let the team decide. So make sure you do that.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

eG Innovations

AUGUST 10, 2021

The Citrix Ready team recently recorded a podcast with eG Innovations for their Tech Fusion podcast series. Hughes from The Tech Blog Writer , Rachel Berry from eG Innovations’ product team, and CTP, Richard Faulkner , (Enterprise Solutions Architect, Conversant Group) discussed how eG Enterprise enhances and goes beyond native Citrix tools.

Reporting Tools 52

Reporting Tools Customer Experience User Testing Data Visualization 52

eG Innovations

AUGUST 10, 2021

The Citrix Ready team recently recorded a podcast with eG Innovations for their Tech Fusion podcast series. Hughes from The Tech Blog Writer , Rachel Berry from eG Innovations’ product team, and CTP, Richard Faulkner , (Enterprise Solutions Architect, Conversant Group) discussed how eG Enterprise enhances and goes beyond native Citrix tools.

Reporting Tools 52

Reporting Tools Customer Experience User Testing Data Visualization 52

Business of Software Conference

AUGUST 1, 2019

On joining Venture Capital firm Warburg Pincus in 1988 he built their IT Investment practice, which focussed heavily on Enterprise Software. Bill Janeway (Partner & Senior Advisor, Warburg Pincus) – The Rise & Fall Of Enterprise Software from Business of Software Conference. The Rise And Fall Of Enterprise Software”.

Analytic Tools 10

Analytic Tools Reporting Tools Software Review Enterprise 10

Intercom, Inc.

SEPTEMBER 8, 2021

When it comes to launching sales teams in hyper-growth startups, few people have walked the walk as much as Maggie Hott. We recently sat down with Maggie to chat about all things sales – from laying down a solid foundation to hiring the right people and, finally, scaling the team into hyper-growth. Look for the team players.

Weak Development Team 118

Weak Development Team Feedback Software User Testing Customer Experience 118

Business of Software Conference

OCTOBER 23, 2019

Learn the method that Bruce used to focus his team on the few critical things that resulted in the sale of his company for $125 million. I’ve been in product management roles or engineering management or UX or business development or agile enablement. He’ll cover: Why prioritization is important.

Customer Experience 61

Customer Experience User Testing Onboarding KPIs Research Software 61

Business of Software Conference

FEBRUARY 10, 2020

With a background in chemistry and pharmacology and being an MIT MBA with a focus on finance and economics, Isa’s corporate career started at Pfizer where she was a chemist and data scientist before moving to JP Morgan Chase. Isa Watson, Founder & CEO, Squad. Video, Slides & Transcript below. Upcoming Events.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Intercom, Inc.

OCTOBER 15, 2020

Then I worked on “Pokemon: Mac and Cheese” for Kraft” Bob: When I was part of the new product team, we would not only design things we also worked with suppliers and would fly all over the world to actually get those lines up and running and do that kind of stuff. Bob: That’s right. I’ve worked on email clients.

Research Software 265

Research Software Feedback Software User Testing Customer Experience 265

Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. I stumbled upon Eric Ries and Steve Blank, the concept of customer development – it was a revelation.

User Testing 174

User Testing Marketing Research Software Feedback Software 174

Business of Software Conference

MARCH 24, 2021

One is that some stuff around product and team and building a new, a new breakout, very different product to the one that you’ve got. I graduated with a degree in finance, I didn’t want to work at a bank. That wasn’t my, I don’t know, I just got a degree in finance because I felt like I could I was good at it.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Intercom, Inc.

OCTOBER 29, 2020

Think about what you could be doing to bring more diversity into your teams and be more inclusive as a company, and go actively out of your way in order to achieve set goals. I usually do them with Paul or people from the product teams – it’s much more fun to be on a podcast with your boss. Be open-minded.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Intercom, Inc.

JANUARY 10, 2019

They got a bad rep, but they’ve come through the other end, I think. Up until quite recently, if you wanted to build an ML system, you needed to have a hardcore engineer who understood ML and used TensorFlow or one of these products that were very inaccessible to most product people. Bots were heralded as the answer, the savior.

User Testing 143

User Testing Banking Customer Experience Technical Review 143