Gainsight

APRIL 21, 2022

Every year Gainsight loves to give our customers and community the best of what we have for resources, including events, webinars, articles, ebooks, and more. Enterprise CS 101: Establishing Customer Success Quickly. Enterprise CS 201: Customer Success for Multi-Product Growth. Launching Customer Success.

Data Visualization 52

Data Visualization Customer Feedback Customer Experience Webinar 52

Pragmatic Marketing

JULY 2, 2019

Event marketing is a cornerstone for any business or enterprise that hosts events, regardless of size. Successful corporate event planning offers many potential benefits, including: Increasing brand awareness. These benefits are why event marketing success is crucial for business growth. Building brand affinity.

Events 70

Events Marketing Customer Experience User Testing 70

Pragmatic Marketing

JULY 2, 2019

Event marketing is a cornerstone for any business or enterprise that hosts events, regardless of size. Successful corporate event planning offers many potential benefits, including: Increasing brand awareness. These benefits are why event marketing success is crucial for business growth. Building brand affinity.

Events 70

Events Marketing Customer Experience User Testing 70

DemandMatrix

JULY 1, 2020

Cross-border business travels also went for toss because of which global events, seminars, exhibitions, meetings are called off. It made countries to declare the lockdown compelling enterprises announce ‘Work from home’ or operate remotely to keep the businesses going. Organize a virtual event – is that the only way?

B2B 52

B2B Events Seminar Webinar 52

Userpilot

MAY 7, 2024

Feature tagging and heatmaps : Track feature engagement and other event data by tagging individual features or a combination of features. The entry-level plan contains enough features for most mid-market SaaS companies, while the Enterprise plan is designed for larger companies. Conduct A/B tests with Userpilot.

Analytic Tools 59

Analytic Tools Feedback Software Research Software Reporting Tools 59

Gainsight

JANUARY 18, 2021

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Product Experience resources from 2020. We compiled our best Product Experience resources from last year, from blogs to ebooks to webinars. Here are over 40 resources to catch up on and get you ready for the New Year. Product Experience 101.

Analytic Tools 52

Analytic Tools Customer Experience Data Visualization Feedback Software 52

Userpilot

APRIL 14, 2023

Features to look out for include: Feature usage tracking Event tracking (including custom events) Goal tracking Funnel analysis Path/Flow analysis Ability to act on data in real-time , for example, trigger in-app guidance in response to an event In-app surveys In-app surveys are necessary to collect user feedback. G2 rating: 4.6

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Data Visualization 97

The Product Coalition

JANUARY 27, 2024

Software necessitates hardware, and the expanding scope of software drives an ever-increasing dependence on physical computing, storage, and networking resources, contributing to a carbon footprint. An application supporting complex tasks or serving numerous users inevitably demands more computing resources, increasing power usage.

Analytic Tools 137

Analytic Tools Research Software Reporting Tools Software Review 137

Userpilot

MARCH 7, 2024

However, not all companies can invest precious resources in an analytics tool. Amplitude is the best product insights tool with AI-based event analytics. These tools specialize in collecting data from events like swipes, taps, and other mobile-specific actions. Enterprise. Which camp would you belong in?

Data Visualization 103

Data Visualization Analytic Tools Reporting Tools Research Software 103

Userpilot

MAY 7, 2024

This can mean a dramatic reduction in reliance on technical resources, enabling your product team to directly implement their visions and iterate on feedback without technical barriers. In-app resource center : Build a self-service portal that includes videos, articles, surveys, checklists, and links to your help center. Enterprise.

Analytic Tools 63

Analytic Tools Data Visualization Feedback Software Software Review 63

Userpilot

FEBRUARY 15, 2024

TL;DR Funnel analytics refers to the analysis of events across all stages of every customer journey. Funnel analysis is an analytical technique that involves tracking and analyzing users’ progress through a sequence of steps leading to a key conversion event. Event tracking. Event tracking in Userpilot. Enterprise.

Analytic Tools 99

Analytic Tools Data Visualization Feedback Software Reporting Tools 99

Userpilot

APRIL 9, 2024

Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions. In addition, you can further support your users via the resource center. It doesn’t stop there.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

MARCH 16, 2023

Even though UserGuiding lets businesses create a resource center and perform product analytics, the main attraction of the platform is its user onboarding flow builder. The package is ideal for larger enterprises that have multiple products. It offers segmentation options and UI patterns like tooltips, modals, slideouts, and hotspots.

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization Reporting Tools 95

Userpilot

FEBRUARY 29, 2024

Kissmetrics is a product analytics tool primarily focusing on event analytics. Enterprise. It uses quote-based pricing and includes enterprise features such as custom roles, permission management, premium integrations, priority support, activity logs, security audits, SOC 2/GDPR compliance, and more. Source: Kissmetrics.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

MAY 2, 2024

Poor customer retention drains your resources, reduces revenue, brings operational instability, and harms your reputation. Provide self-service support resources like knowledge bases and chatbots for 24/7 assistance. Add a progress bar and trigger celebratory messages when they complete a milestone event.

Data Visualization 95

Data Visualization User Testing Customer Feedback Analytic Tools 95

Userpilot

JULY 14, 2021

They are not helping you – the potential user; they are not helping our smaller competitors, who find themselves juxtaposed with enterprise software for a completely different user persona, and it’s not helping us – when we get leads that want something we can’t offer anyway. It also doesn’t offer a resource center.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

eG Innovations

JANUARY 25, 2023

DISRUPT is a major global event focused on end user computing and the delivery of secure, high-performance digital workspaces to increasingly distributed hybrid workforces, from the cloud. We will be on hand to answer questions and offer a demo of the recently released version of our AIOps driven eG Enterprise (version 7.2)

Reporting Tools 52

Reporting Tools Research Software Enterprise User Testing 52

Userpilot

AUGUST 31, 2023

The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events. Heap offers relatively simple installation via a code snippet for auto-collecting events. Heap’s Event Visualizer. respectively.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Reporting Tools 93

Userpilot

OCTOBER 15, 2023

Custom event tracking helps teams track customer journeys and engage them accordingly. Set up custom events to track customer journey stages Custom events consist of multiple events and unrelated actions that users complete. For example, you could create a custom event that’s made up of multiple activation events.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 97

Userpilot

FEBRUARY 20, 2023

To create funnels, Amplitude recommends using its Pathfinder function which analyzes sequences of events leading up to conversions. For example, you could trigger them for users who have completed a certain event without using a specific feature that’s relevant to their use case. What do you dislike about Pendo?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

MARCH 5, 2024

Userpilot – the best user behavior analytics software for web apps Userpilot is a product growth and digital adoption platform for large and small enterprises. H4 Key features Event analytics : Tag and track individual features to see how users interact with them. Track user clicks, hovers, and form fills.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

DECEMBER 21, 2022

It features advanced segmentation , feature tagging, custom events, product experimentation, in-app messaging , and customer feedback tools. Custom events: Create and track custom events to see if your users are completing desired actions in-app. Enterprise. Starting at $699/mo (akin to most ‘enterprise’ plans).

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Research Software 93

Userpilot

MARCH 7, 2023

Event segmentation analyzes user behavior based on specific events and shows the most commonly performed events. It offers three plans: Starter, Growth, and Enterprise, with a 14-day free trial. Customer journeys today are multi-stage, multi-channel events.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Reporting Tools 95

eG Innovations

MARCH 9, 2023

eG Enterprise v7.2 onwards eG Enterprise offers the best available option on the market introducing a tailored secure lightweight agent enabling administrators to finally get instant access to key metrics such as HDX virtual channel data. We took Wilco’s comments on board and from v7.2

Customer Experience 86

Customer Experience User Experience Data Visualization Analytic Tools 86

Product Culture

NOVEMBER 29, 2023

Their growth strategy calls for them to move into the enterprise space where deal sizes are larger and more profitable. They don’t have the resources for that.) Events Phil Hornby, a coach at Product Culture , will be speaking on “Your roadmap sucks!” Not all of them. Just one of them. This is product leadership.

Leadership 52

Leadership Finance Naming Roadmap 52

Userpilot

FEBRUARY 21, 2023

In Heap, you can segment users based on their demographics and event completion, while in Pendo you can also use mobile-specific data, like the OS version. In Pendo , the information about Track Events is also recorded programmatically without the need for tagging. In Userpilot, you need to create events and tag features manually.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Userpilot

JULY 18, 2023

Support – both self-help resources and high-touch support need to be easily available in case you need a hand. Templates – they save you a lot of time as you don’t have to create support resources, workflows, or surveys from scratch. Craft.io – for helping product teams create a product strategy Craft.io

Analytic Tools 95

Analytic Tools Feedback Software Research Software Reporting Tools 95

Userpilot

JULY 31, 2023

Zendesk stands out as a top customer service platform for enterprise companies, providing omnichannel communication and customizable automation features. Resource center for on-demand support Userpilot resource center. Pendo offers in-app messaging and onboarding features for mobile apps.

Analytic Tools 89

Analytic Tools Feedback Software Reporting Tools Data Visualization 89

Userpilot

JANUARY 6, 2022

Appcues’ biggest drawbacks are that its basic plan is quite limited, its higher-tier plans are very expensive, and it lacks the resource center feature. This is a huge benefit for larger, enterprise-level companies. The $249 per month basic plan gets you 5 user segments, 10 custom events, and 10 feature tags.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Software Review 98

eG Innovations

FEBRUARY 14, 2023

eG Enterprise collects metrics and applies tests to help the administrator detect, diagnose, and resolve performance deficiencies related to the data traffic in the environment. eG Enterprise also includes detailed diagnostics which provide additional problem insights to administrators, thereby easing troubleshooting.

Data Visualization 52

Data Visualization Reporting Tools Outbound Analytic Tools 52

Userpilot

FEBRUARY 6, 2023

To dive even deeper, set track custom events to understand user engagement. Then, create resources that help answer those questions. For example, when analyzing your historical data, you may notice that your enterprise customers have a pattern of churning after onboarding. Tracking custom events in Userpilot.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Customer Feedback 97

Userpilot

MARCH 26, 2024

Amplitude Analytics – the best digital analytics tool for event tracking. Userpilot – best digital analytics platform for analyzing the customer journey Userpilot is a product growth platform built for enterprises, offering advanced analytics capabilities. Enterprise. Hotjar – the best heatmaps analytics tool.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Amplitude Analytics – the best digital analytics tool for event tracking. Userpilot – best digital analytics platform for analyzing the customer journey Userpilot is a product growth platform built for enterprises, offering advanced analytics capabilities. Enterprise. Hotjar – the best heatmaps analytics tool.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Amplitude Analytics – the best digital analytics tool for event tracking. Userpilot – best digital analytics platform for analyzing the customer journey Userpilot is a product growth platform built for enterprises, offering advanced analytics capabilities. Enterprise. Hotjar – the best heatmaps analytics tool.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Amplitude Analytics – the best digital analytics tool for event tracking. Userpilot – best digital analytics platform for analyzing the customer journey Userpilot is a product growth platform built for enterprises, offering advanced analytics capabilities. Enterprise. Hotjar – the best heatmaps analytics tool.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Amplitude Analytics – the best digital analytics tool for event tracking. Userpilot – best digital analytics platform for analyzing the customer journey Userpilot is a product growth platform built for enterprises, offering advanced analytics capabilities. Enterprise. Hotjar – the best heatmaps analytics tool.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

FEBRUARY 24, 2023

Appcues allows you to segment your users based on user properties, flow interactions, checklist engagement, and event completion. Appcues click-to-track events allow you to monitor user engagement with different features in your product. The process of creating events is completely code-free.

Data Visualization 95

Data Visualization Analytic Tools Onboarding KPIs Software Review 95