Gainsight

APRIL 27, 2020

Over the years, we’ve discussed how CS needs to be intimately-connected to Sales , Product , Marketing , and other functions. But one voice hasn’t been prominent enough in the Customer Success dialogue – Finance. horizontal companies selling to enterprises). Category 3 – Positively-impacted (e.g.,

Research Software 59

Research Software Finance Data Visualization Software Review 59

BrainMates

SEPTEMBER 19, 2022

The modern workplace is the backbone of our economy – from start-ups to government agencies and large enterprises – and the employees that work within are the engine that keeps the business running. The product managers drive the team roadmaps according to set objectives aligned to company objectives, as well as the product strategy overall.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

The Product Coalition

MARCH 9, 2020

A pattern I’ve seen 4 or 5 times seems worth describing, since other folks may be experiencing it: a very early-stage B2B/enterprise company brings on a full sales team before finding product/market fit. First, let’s recapping the basics of why we hire enterprise sales teams and what they do. “Always Be Closing!”

User Testing 78

User Testing Enterprise Weak Development Team Product Research 78

Product Innovation Educators

MARCH 19, 2018

Joining me for this discussion is Steve Johnson, who previously shared in episode 115 the 6 types of expertise product managers need. Steve has been working within the high-tech arena since 1979 with experience in technical, sales, and marketing positions at companies specializing in enterprise and desktop hardware and software.

Research Software 63

Research Software Feedback Software Product Management Product Manager 63

Mironov Consulting

MARCH 4, 2020

A pattern I’ve seen 4 or 5 times seems worth describing, since other folks may be experiencing it: a very early-stage B2B/enterprise company brings on a full sales team before finding product/market fit. First, let’s recapping the basics of why we hire enterprise sales teams and what they do.

User Testing 69

User Testing Enterprise Weak Development Team Product Research 69

Mironov Consulting

FEBRUARY 6, 2020

I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. This is (of course) an unreasonable question, as every product/ business has its own uniqueness. Why KPIs from consumer companies don’t fit well with B2B/enterprise. But I find they don’t map well to enterprise companies.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

ProductPlan

DECEMBER 30, 2019

Do you give the product away and try to monetize traffic and users through other channels? Or do you position your product as a premium good, with a high enough price tag to return a tidy profit on every sale? Even when product management technically “owns” pricing, product managers are not doing it in a vacuum.

Strategy 55

Strategy Customer Experience User Testing Customer Feedback 55

Business of Software Conference

SEPTEMBER 7, 2022

Developing great product people Developing the team Displaying PDF files and Medieval History Doing the right thing Doom3 DXP Ecosystem Building Education Entering new markets Enterprise Data Enterprise Software (Higher Ed) F1 Forging stronger teams in a remote work place. Remote-first. What is next?

Research Software 10

Research Software Feedback Software User Testing Data Visualization 10

Mironov Consulting

JUNE 28, 2018

Here are some thoughts on company-wide structural differences and how we product managers get our work done. It’s a more precise, if less emotional, version of a May talk for Lean Product/UX SV meetup. What’s Enterprise? Another fuzzy line divides SMB (small/medium businesses) from enterprises.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

The Product Coalition

JANUARY 10, 2021

I’d usually exclude any engineering roles that do not work on problems for the customers (so engineers who work on internal tooling or enterprise projects I would exclude.) If you can get access to the financial data from your finance team, display it as a % of overall budget (ie. For instance, we have 12.8% we spend 2.4m

Reporting Tools 110

Reporting Tools Product Management Product Manager Customer Experience 110

Alchemer Mobile

NOVEMBER 10, 2022

Unify data and simplify partner integrations with enterprise-class security and reliability. Developers can remove the pains associated with constantly incorporating new SDKs into an app and focus on delivering products that transform the customer experience. Mobile in-app feedback tools & solutions. Apptentive.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Mironov Consulting

MAY 18, 2024

  UNFILLED PRODUCT POSITIONS There are thousands of talented product folks between gigs, looking for their next adventure.  IN SCOPE:   If you’re a Director who is short a product manager or two, you’re doing two or three full-time jobs (badly) and probably very sleep deprived.   

Technical Advisors 52

Technical Advisors Technical Review Weak Development Team Product Research 52

Business of Software Conference

FEBRUARY 16, 2021

And then we, we started to sell like big enterprises. 11:22 Mark: And were you considering equity finance at the same time? 19:57 Mark: And what can you say about that, in terms of kind of finances of the business when you were raising? April Dunford Positioning BoS USA. And you can do it at a much better interest rate.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

The Product Coalition

AUGUST 24, 2021

Enterprises such as Qualcomm and Cisco lost some portion of their market share, while Amazon and eBay had declines in their company valuations. The importance of building products that customers valued and the limited amount of finances forced startups to take a different approach when building their products.

User Testing 146

User Testing Development Customer Experience Product Research 146

Intercom, Inc.

OCTOBER 29, 2019

Up until this point, to understand our customers, we had primarily relied on the Jobs-to-be-Done framework , product sense, research insight, sales input, and a belief that our customers were companies just like us. For example, our Finance team is now able to confirm whether new customer growth is up in our target segments.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

The Product Coalition

MARCH 26, 2019

Understanding how B2B product management is a different ball game altogether Product folks who have worked on the early stage enterprise products may relate with the title. Building an enterprise product is a whole lot different from building a consumer product. And enterprise is not an individual.

Enterprise 60

Enterprise User Testing Analytic Tools Research Software 60

Mironov Consulting

SEPTEMBER 14, 2020

They don’t value experience running product management teams , instead overweighting narrow technical or market segment familiarity. First, I observe that product titles and roles vary wildly across companies: there’s no consistency even within a segment. Each department wants to hire in its own image. Let’s unpack.

Reporting Tools 145

Reporting Tools Analytic Tools Onboarding KPIs Data Visualization 145

Roadmunk

OCTOBER 5, 2017

While product managers puppeteer a product journey end-to-end, product marketing managers tend to be the masterminds behind releasing said product to market. Despite this generally accepted understanding, coordinating product releases of any size can still get messy. Jeffrey Vocell. Company: HubSpot.

Product Marketing 55

Product Marketing Marketing Product Research Research Software 55

Intercom, Inc.

OCTOBER 16, 2019

The classic example sees a company move from niche startup to mainstream scale-up, but it can also see companies hone their product-market fit by focusing on a more specialized, and yet more lucrative, user base. You also need to encourage word-of-mouth virality based on the strength of your product. Goal of website.

Strategy 195

Strategy Customer Experience Inbound User Testing 195

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That  This is a must-close.”

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

ProductPlan

MARCH 5, 2021

Some product organizations have associate and senior product managers. Product managers in more extensive enterprise settings can even operate under titles that don’t distinctly list out “product manager” in it. Product Manager. When are you ready to move from Product Manager to a senior position?

User Testing 132

User Testing Product Research Product Management Product Manager 132

Product Innovation Educators

MAY 24, 2021

How product managers can solve positioning, packaging, and pricing for their products. Today we are discussing how to price products, helping you avoid common mistakes and sharing steps to make your pricing smarter. When a company is having trouble in the market, price point is never really the problem.

Product Research 80

Product Research Differentiation Customer Feedback Data Visualization 80

Product Innovation Educators

MAY 24, 2021

How product managers can solve positioning, packaging, and pricing for their products. Today we are discussing how to price products, helping you avoid common mistakes and sharing steps to make your pricing smarter. When a company is having trouble in the market, price point is never really the problem.

Product Research 62

Product Research Differentiation Customer Feedback Data Visualization 62

ProductPlan

MARCH 5, 2021

Some product organizations have associate and senior product managers. Product managers in more extensive enterprise settings can even operate under titles that don’t distinctly list out “product manager” in it. Product Manager. When are you ready to move from Product Manager to a senior position?

User Testing 98

User Testing Product Research Product Management Product Manager 98

Intercom, Inc.

NOVEMBER 27, 2019

. “The reason why businesses grow is they’re in a great market” It’s this approach to scaling their business that has enabled Paddle to achieve 2475% revenue growth over the last four years. It’s even garnered them an enviable position among Deloitte’s Fast50, a list of the fastest growing software companies in the UK.

Data Visualization 186

Data Visualization Reporting Tools Software Review User Testing 186

Intercom, Inc.

OCTOBER 31, 2019

Here are five quick takeaways: Balancing human-computer interaction has been the difference between technologies that break out and are very successful and technologies that are considered to be ahead of their time or just not the right product-market fit. Balancing human-computer interaction.

Data Visualization 169

Data Visualization Artificial Inteligence Customer Experience Technology 169

Intercom, Inc.

FEBRUARY 1, 2018

Adam: Rachel, you’re leading growth marketing at one of the fastest growing software companies of this generation. How did you get yourself into that position? After I had left, we started to see that we had product-market fit. Rachel: The relationship at Slack is quite different than most enterprise companies.

User Testing 174

User Testing Marketing Research Software Feedback Software 174

The Product Coalition

FEBRUARY 26, 2022

I even know some highly effective organisations with hundreds of thousands of users who just have product designers instead of product managers in most of their squads and are seeing positive results. For those already in this empowered product teams model, you are obviously what gives everyone hope?

User Testing 169

User Testing Weak Development Team Customer Experience Customer Feedback 169

Mironov Consulting

SEPTEMBER 23, 2023

 Building a repeatable product is risky and expensive, but finding product-market fit with a truly packaged offering can be a license to print money. Product development always takes longer than we planned.  How Should Finance carefully track true ARR and services work on existing deals?  Should

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Intercom, Inc.

OCTOBER 29, 2020

Frequent touch points and positive interactions will create strong relationships and build customer loyalty. And that was my first time in enterprise software – I’d spent some time in consumer software before that and did that for a few years. Frequent touch points and frequent positive interactions. Communication.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Bogdan Coman Says

AUGUST 14, 2017

So here are my thoughts about different stages and/or positioning from my 20 years tech career perspective. I wouldn’t position it as a tech company yet, as long the internal technical expertise and services were still low. We weren’t smart (and financed) enough to move to cable broadband and we have been killed by ADSL.

Startups 40

Startups Customer Experience User Testing Software Developers 40

Userpilot

JANUARY 15, 2021

Even startups can make great use of in-app analytics to adjust and refine their products to ensure Product-Market Fit. Why is Product Analytics More Effective than Other Feedback Sources? Product Analytics KPIs 101c: Hypothesize and Test. This is a tool that offers the most to enterprise users. Iteratively.

Data Visualization 90

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 90

Business of Software Conference

MARCH 24, 2021

I graduated with a degree in finance, I didn’t want to work at a bank. That wasn’t my, I don’t know, I just got a degree in finance because I felt like I could I was good at it. Fresh talks on entrepreneurship, product, marketing, leadership, hiring, and more dropping each week. So it’s expensive.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

ProductBoard

JANUARY 29, 2019

The Product Event is one of the bigger and better-known product management conferences out there. “At The Product Event 2019 we work to engage product managers through leadership, motivating thought and inspiring positive change.” “ The Product Event 2019 Career Expo. Project Product.

Research Software 74

Research Software Feedback Software Product Research User Testing 74