Intercom, Inc.

MARCH 16, 2022

To achieve our mission of making internet business personal and scaling to support larger and larger customers, we have been continually, thoughtfully, and carefully investing in our people, systems, and processes to maintain Intercom’s high standards of availability. Here’s how we do it. Availability is embedded our culture.

Software Review 118

Software Review Technical Review Systems Review Management 118

UserVoice

APRIL 4, 2017

To keep it simple, we’ve organized our list along a set of broad objectives that product managers must inevitably negotiate: Analysis, User Research, Roadmapping, Project Management, Design & Development, Behavioral Analytics, and Strategy. Many PMs rely on Excel and Google Sheets due to their wide availability and ease of use.

Research Software 286

Research Software Analytic Tools Feedback Software Data Visualization 286

Mironov Consulting

FEBRUARY 28, 2024

Said another way, this week’s new “must do” items look like a year’s worth of additions to the roadmap.    My focus is on B2B/enterprise companies where sales cycles are long; attributing revenue to individual product improvements is challenging; and a few large deals have visibility up to the Board. 

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

Userpilot

APRIL 17, 2024

Qualtrics provides enterprises with advanced survey capabilities and analytics to drive product differentiation and user satisfaction through deep insights. Integration benefits are huge, allowing you to connect with other tools and systems you already use. This means they have proven systems to keep your data safe and secure.

Data Visualization 77

Data Visualization Analytic Tools Feedback Software Reporting Tools 77

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. Jordan has a BS in Biology from Union College and an MBA & MS in Information Systems from Boston University’s School of Management. View the live stream….

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

Modus Create

JUNE 18, 2021

Here’s what a comprehensive security assessment looks like: Step 1 – Due Diligence. Threat modeling is the process of understanding your cybersecurity vulnerabilities by identifying system entry points and reducing the likelihood of breaches. A source code review helps find and fix such errors.

Software Review 52

Software Review Technical Review Systems Review Development Team Review 52

The Product Guy

MAY 7, 2020

Often, this is due to resource constraints rather than a lack of understanding of a PM role. The path and the steps to reach the destination is defined through a product roadmap. Hence roadmapping is a crucial exercise which can make or break your product. Product Roadmap. Traditional vs Theme Based Roadmap.

Technical Review 159

Technical Review Research Software Product Management Product Manager 159

Mind the Product

NOVEMBER 14, 2017

Do product companies conduct due diligence to understand their channel partners before seeking alignment? Let me clarify that by channel partner I mean a large ecosystem of value added resellers (VARs), solution providers, service providers/managed service providers and systems integrators (SIs). Competition and Perceived Value.

Technical Review 75

Technical Review Systems Review Analytic Tools Research Software 75

Userpilot

MAY 7, 2024

Let’s review the top five no-code tools tailored for product teams, including their key features and usage in product management. Trello : A project management tool with a visual board, card system, automation, and extensive integrations to enhance productivity. Enterprise. Enterprise : $17.5 No user limits.

Analytic Tools 88

Analytic Tools Data Visualization Feedback Software Software Review 88

ProductPlan

OCTOBER 5, 2022

Although the term itself first appeared in an article in the Harvard Business Review in 1958, information technology has existed in analog form for centuries. Operate systems comprised of IT built by other companies on behalf of their business customer. Educate individuals on how to build and use IT systems.

Technical Review 52

Technical Review Information Technology Data Visualization 52

The Product Coalition

DECEMBER 25, 2023

Why is change management in enterprise software so hard? I once had a product role where a large part of the roadmap was centered on rebuilding a massive (and slow) SharePoint based document management system into a more modern and performative tool. Why are people so unwilling to give up their beloved spreadsheets?

Analytic Tools 126

Analytic Tools Data Visualization Software Review Customer Experience 126

ProductPlan

MAY 22, 2020

But both high-growth and enterprise organizations rely on consistency to remain efficient and effective. “At larger enterprise organizations, they don’t always do the basic stuff, like talking to customers, because they’re afraid that unbeknownst to them a different teams might also be talking to the same customers. .”

Data Visualization 127

Data Visualization Weak Development Team User Testing Customer Feedback 127

The Product Coalition

FEBRUARY 15, 2024

A recent study by Gartner revealed that more than 80% of enterprises will have used Generative AI APIs or deployed Generative AI-enabled applications by 2026, highlighting its potential to transform various functions. Legal compliance Generative AI streamlines legal compliance processes by aiding in contract review and regulatory monitoring.

Generative AI 111

Generative AI Data Visualization Reporting Tools Research Software 111

Roy Madden

MAY 12, 2020

The Feedly Cybersecurity API allows security teams to easily integrate the insights they collect in Feedly into other systems and applications. Some teams use the API to create Jira tickets based on the content of the Feedly boards to make sure that critical vulnerabilities are reviews and patched in a timely manner. Authentication.

Research Software 98

Research Software Data Visualization Systems Review User Testing 98

Userpilot

MAY 7, 2024

The entry-level plan contains enough features for most mid-market SaaS companies, while the Enterprise plan is designed for larger companies. Enterprise : The Enterprise plan can be custom-made to your demands and will be priced accordingly. Pricing The UserGuiding pricing system is one of the simplest on this list.

Analytic Tools 90

Analytic Tools Feedback Software Research Software Reporting Tools 90

Mind the Product

APRIL 15, 2019

For the last 18 months our team has been working to rebuild an existing system using entirely new technologies, methodologies, and a new development team. My company, Hindawi, developed a platform in the mid 2000s to allow academics to peer review academic papers online. Starting Point. Learning: Understand the core of your product.

Research Software 129

Research Software Technical Review Systems Review Product Research 129

ProductPlan

MARCH 23, 2022

Most enterprise companies want to develop a product that finds success on the market and can improve everyday lives. The Harvard Business Review concluded that it takes at least 5 to 10 years for change to manifest itself throughout an organization entirely. Start Roadmapping! Changes within an organization take time.

User Friction 73

User Friction Systems Review Roadmap Software Review 73

Userpilot

JULY 24, 2024

Product Roadmap Management : Help create and maintain a detailed product roadmap that aligns with the strategic vision and market demands. Learn more about product roadmapping. “Mastering Product Roadmaps” by Mind the Product : Strategies for effective product roadmaps.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Product Talk

NOVEMBER 16, 2022

My first year out of college, I was working at South Coast Repertory Theatre, which had a really complex audio automation system by Meyer Sound. And with that work, we were able to fully transition from a consumer focus—which was not going to be successful—into business and enterprise. That’s something I still do today.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

ProductPlan

FEBRUARY 15, 2022

Organizing, automating, and making meaning out of this data tsunami is another critical product operations skill that lets product managers spend less time digging up or transmitting the basics and more time extracting the deep value that eventually informs the product roadmap. Monitor system performance and calculate success metrics.

Data Visualization 91

Data Visualization Reporting Tools Analytic Tools Research Software 91

ProductPlan

FEBRUARY 24, 2021

Why Do You Need Roadmapping Software? Roadmapping software has emerged as a core need for the modern product manager. While some software may try to cover the entire gamut of what a product manager might do on any given day, there are those tools that focus solely on roadmapping. Roadmap template designed for your use case.

Feedback Software 52

Feedback Software Data Visualization Software Review User Testing 52

ProductPlan

FEBRUARY 24, 2021

Why Do You Need Roadmapping Software? Roadmapping software has emerged as a core need for the modern product manager. While some software may try to cover the entire gamut of what a product manager might do on any given day, there are those tools that focus solely on roadmapping. Roadmap template designed for your use case.

Feedback Software 52

Feedback Software Data Visualization Software Review User Testing 52

Agile Velocity

MAY 20, 2020

The recent Harvard Business Review (HBR) article “ The Agile C-Suite ” 1 and Forbes article “Agile Isn’t New: What’s New Is The C-Suite Embracing It” have prompted some good discussion around the Agile Velocity virtual water cooler. . Balancing the Agile Enterprise . Key Points worth Elaborating . “To

Agile 84

Agile Feedback Software Data Visualization Research Software 84

Agile Velocity

MAY 14, 2020

This combination will enable your enterprise to gain faster feedback, reduce risks while also obtaining meaningful business outcomes. Reference: Harvard Business Review Analytic Services Survey, Sept 2018). For over a decade, Agile Velocity has been helping enterprises chart and benchmark their progress during change initiatives.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

Intercom, Inc.

FEBRUARY 22, 2022

As we scale, we’re working with larger mid-market and enterprise customers with more complex needs and specifications. We ran an incident review , drew important lessons, and took the opportunity to refine our security incident response process and improve our internal supply chain related security controls. .

Data Visualization 118

Data Visualization Customer Experience User Testing Reporting Tools 118

Modus Create

APRIL 21, 2022

You might discover that the acquired business unit can’t move to a cloud instance due to data regulations. Product tier and subscriptions — Standard, Premium, or Enterprise. Atlassian roadmap — Being aware of upcoming releases helps plan the consolidation strategy. External System CSV. projects, spaces, workflows, etc.)

Feedback Software 52

Feedback Software Reporting Tools Technical Review User Testing 52

The Product Coalition

OCTOBER 19, 2020

Highlights Years of experience in building native and cross-platform applications Pre-vetted engineers and developers for plug-and-play remote teams Highly transparent and collaborative systems for steady progress towards goals 2) Endive Software?—?Creative

Research Software 89

Research Software Technical Review Development User Testing 89

Userpilot

MAY 26, 2024

Our review presents a variety of analytics platforms, from privacy-focused to feature-rich, ensuring you’ll find the right tool that respects user data, integrates easily, and scales with your SaaS business. It equips enterprises with the tools necessary to: Test, track, and enhance user responses. No in-app engagement or surveys.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

The Product Coalition

MARCH 29, 2018

We ended up in a situation where the client had to outsource use of the solution back to us,” said Andrea Wagner, VP of Enterprise Sales at Shiftgig. Enterprise clients = complex org structures and processes. The success criteria are captured in salesforce (or whatever system) to provide transparency within your organization.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

Mixpanel

JULY 28, 2022

Some companies have landed on the “build” side of the debate when it comes to product analytics as they’ve wanted tools that connect with existing systems and have precise customization. When it comes to updates to internal tools, internal development time and additional effort for system monitoring come into play.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Customer Experience 59

The Product Coalition

MARCH 18, 2021

Are you an enterprise business leader or a start-up leader planning to offer your software product as a SaaS platform? Non-functional requirements (NFRs): These describe how well the system should perform and not what it does. He/she needs to document the architectural decisions, and this needs a structured review.

Feedback Software 131

Feedback Software Research Software Reporting Tools User Testing 131

Usersnap

JULY 16, 2024

As a content manager working with product managers daily, I have extensively tested, reviewed , and evaluated the top mostly paid bug-tracking tools. A bug tracking system, also known as an issue tracking tool, is software that helps development teams manage and resolve issues or bugs in their projects.

Data Visualization 40

Data Visualization Reporting Tools Feedback Software Analytic Tools 40

Userpilot

JULY 24, 2023

Pricing: You can connect to Zendesk for free as long as you subscribe to one of the Userpilot plans: Starter, from $249/month Growth – custom pricing Enterprise – custom pricing G2 rating: 4.6/5 The script will appear in a window below from where you can copy it. This enables them to close the feedback loop.

Embedded Analytics 72

Embedded Analytics Data Visualization Analytic Tools Feedback Software 72

The Product Guy

SEPTEMBER 27, 2016

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India. View the live stream….

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

The Product Guy

OCTOBER 25, 2016

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India. View the live stream….

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

Gainsight

APRIL 2, 2021

With such a vast enterprise, I imagined it was a particularly tough challenge to make the best possible impact through CS Ops. Part of the resulting roadmap involves Melissa making changes in Gainsight to help the organization become more efficient. . Getting to Know a Fellow Ops Person.

Reporting Tools 52

Reporting Tools Data Visualization User Friction User Testing 52

Userpilot

JULY 20, 2024

Product Roadmap Management : Help create and maintain a detailed product roadmap that aligns with the strategic vision and market demands. Learn more about product roadmapping. This involves more direct involvement in setting product strategy , defining roadmaps, and leading cross-functional teams to execute these plans.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52