Userpilot

APRIL 10, 2024

Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Play video tutorials directly in-app.

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Userpilot

FEBRUARY 14, 2024

The Odaseva integration provides enterprise-grade data governance, backup, and compliance solutions for Salesforce. A Salesforce integration is the process of connecting the Salesforce CRM with other software applications, systems, or platforms. G2 rating No rating or review is available. What are Salesforce integrations?

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Userpilot

SEPTEMBER 2, 2022

It’s a great option for enterprises since it’s SOC 2 Type II certified and offers robust features for enterprise needs. Offers different help guide styles ( videos , in-app flows triggers, chat, feedback, etc.). Userpilot review on G2. “We and more… Enterprise plan – starting from $1,000/mo.

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Analytic Tools Feedback Software Reporting Tools Software Review 98

Split

JULY 27, 2023

Overview of Feature Toggles in Start-Up and Enterprise Environments Feature toggles bring great value to both enterprise businesses and startups, allowing developers and product teams to deploy features quickly, test them in production, and easily roll them back or disable them when needed.

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Feedback Software Software Review Systems Review Technical Review 52

Userpilot

SEPTEMBER 21, 2022

A knowledge base typically contains frequently asked questions (FAQs), videos, and how-to articles. Also referred to as a help center, a knowledge base may house how-to articles, video tutorials, and FAQs (frequently asked questions). This proactive support system improves the customer experience, which increases customer retention.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 98

PMLesson's Ace the PM Interview

MAY 4, 2020

In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. This may include building demo videos or working with marketing to get press about the upcoming launch. A day in the life of Kevin Wei, an enterprise product manager. Here's a snapshot of my day.

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The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. Jordan has a BS in Biology from Union College and an MBA & MS in Information Systems from Boston University’s School of Management. View the live stream….

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Analytic Tools Research Software Enterprise Startups 60

Split

MARCH 10, 2023

Design and architecture of a system often plays second fiddle, if it plays at all. And no one in their right mind today would promote the BDUF (big design up front) model as the be-all and end-all of creating a modern, high-performance, highly available and fault tolerant system. It’s important to take your medicine of system design.

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Software Review Systems Review Data Visualization Document 98

Userpilot

JUNE 9, 2022

Which is a better choice for you, Walkme vs Userlane, as an enterprise vs. a small business? Userlane and Walkme are both enterprise digital adoption tools. Userlane Reviews. out of 5 star reviews. Here’s a typical review of Userlane: “What do you like best? Read on to find out! WalkmeReviews.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

The Product Coalition

DECEMBER 27, 2022

This is possible due to the credibility of the flexibility of the blockchain technology used. Some of the accessible content within the platform are value tags, and NFT classes, like arts, videos, music, etc. which allow the user to communicate with multiple blockchain networks simultaneously.

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Data Visualization Technical Review Systems Review Software Review 116

Usersnap

DECEMBER 10, 2023

The system’s backend also faced problems, including incorrect data sent to insurance companies. Below, we’re diving into a swift but helpful review of several great tools for user acceptance testing. Video Insights: Receive video feedback to understand user emotions and reactions. Try Usersnap for UAT testing now 2.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 52

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

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Research Software UX Feedback Software User Testing 89

Userpilot

APRIL 22, 2024

Encouraging referrals and reviews to expand word-of-mouth. Survey your users, review your support tickets, and examine your usage data to see what’s causing friction and pushing customers away. It can include FAQs, tutorial videos, step-by-step guides, or help articles. Inviting users to leave a review on G2.

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Analytic Tools Feedback Software Research Software Customer Experience 99

eG Innovations

MARCH 2, 2023

A few months ago, I wrote an article about a serious outage of Azure and how eG Enterprise enabled us and our customers to understand the issue long before Microsoft had confirmed the issue and updated their service status pages. Many businesses and organizations simply cannot function without email or phone and video facilities.

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Analytic Tools Data Visualization Software Review Systems Review 52

Userpilot

APRIL 9, 2024

Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions. There are a few benefits of investing in a dedicated onboarding system. It doesn’t stop there.

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Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Intercom, Inc.

JANUARY 28, 2020

Enter GetAccept , the all-in-one platform for B2B sales teams that brings video, live chat, proposal design, document tracking and e-signatures together to simplify the life of a sales team. Additionally, an intricate tagging system allows GetAccept to further enrich user profiles and enhance their marketing efforts.

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Customer Communications Inbound Customer Experience Outbound 138

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

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Feedback Software Analytic Tools Technical Advisors Strategy 148

Iteratively Blog

MARCH 15, 2020

Apache Kafka), distributed systems, and much more. ? It begins with an Editor Picks section and quickly moves onto listing a bunch of data science articles and videos. It provides the latest thinking on big data, analytics, and their implications for the enterprise from a range of experts across various industries. Development.

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The Product Coalition

APRIL 6, 2020

The Planning Waterfall Right now company executives worldwide are holding frantic strategic talks over video conferencing. We ask you to keep calm and to follow the plans you are given diligently. If you’ve been reading my articles in the past you know the system I’m alluding to?—? What’s our strategy? The GIST Framework ?—?Goals,

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Customer Experience Development Team Review Systems Review Workshop 78

Userpilot

OCTOBER 17, 2023

Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Competitor reviews to identify where your competitors are delighting or disappointing their audience. Session recordings, which are video replays of the browsing sessions of your users.

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Data Visualization Analytic Tools Feedback Software Research Software 103

eG Innovations

SEPTEMBER 29, 2022

eG Enterprise has added new functionality to enable you to identify unused, wasted and orphaned Azure resources and services without the need to resort to hacking up KQL queries or PowerShell scripts. An Out-of-the-box Alternative: eG Enterprise Helps Reduce Azure Cost. eG Enterprise continually monitors your Azure tenant.

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Analytic Tools Reporting Tools Data Visualization Customer Experience 52

Amplitude

NOVEMBER 26, 2019

When tools and systems are not created with them in mind, they lose trust and understanding. We can create empathetic, intuitive systems When everyone on the team is empowered to understand data, they can make more informed decisions and measure their own success. Strategy 2 — Systems. It doesn’t have to be this way.

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eG Innovations

JULY 10, 2020

But when users are impacted due to, say, slow logons, session disconnects, slow screen refresh, etc., eG Enterprise uses agents deployed on virtual app servers and desktops to track real user activity. eG Enterprise provides in-depth insights into logon performance. User experience is measured at every stage of the user session.

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The Product Coalition

MARCH 29, 2018

We ended up in a situation where the client had to outsource use of the solution back to us,” said Andrea Wagner, VP of Enterprise Sales at Shiftgig. Enterprise clients = complex org structures and processes. The success criteria are captured in salesforce (or whatever system) to provide transparency within your organization.

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Development Team Review Weak Development Team Feedback Software Product Research 113

Userpilot

MARCH 17, 2022

A resource center works well in this situation because it can include: in-app video tutorials, access to written learning resources (guides, documentations, business systems, etc.), Some users may prefer short video tutorials, while others find it easier to learn from interactive walkthroughs. Platformly in-app video.

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Analytic Tools Feedback Software User Testing Customer Experience 105

eG Innovations

NOVEMBER 30, 2021

Play a simple video on any device and you will notice that first and foremost the CPU takes a hit, but x times that by multiple users at once across shared hypervisors and you can start to imagine the impact it may have on your Citrix deployments and the end user experience. Incoming and outgoing video stream resolution is limited to 720p.

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Reporting Tools Data Visualization User Testing Software Review 52

Userpilot

MARCH 22, 2021

Every one of these aspects can be systemized using a platform like Userpilot. It is imperative to reach the right users at the right time and in the right place of the customer journey, and systemizing this process with the right tools can greatly help you with that. An enterprise plan is also available. Capterra ’s rating: 4.7/5.

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Analytic Tools Feedback Software Data Visualization Research Software 98

Userpilot

SEPTEMBER 5, 2022

It fits as a training program because it includes multiple leadership sessions and coaching for your staff on implementing, using, and improving customer success systems. This program is designed for more enterprise companies trying to get personalized training while enhancing their customer success systems. Who is this for?

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User Testing Customer Experience Customer Feedback Certifications 98

eG Innovations

MARCH 19, 2021

With PCoIP and Blast Extreme protocols being used, VMware Horizon facilitates delivery of high-end graphics and video content. Horizon Agents are installed on guest operating systems (desktops/RDS hosts) and allow these machines to be managed by Connection Servers and allows Horizon Clients to establish remote access sessions to the machines.

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Analytic Tools Reporting Tools Data Visualization Customer Experience 98

eG Innovations

JULY 4, 2019

Citrix administrators often struggle with managing logon times effectively, mainly due to the complexity of their environments and the various components that need to be performing optimally. User connections and application launch can fail due to a problem user-side, server-side, or somewhere in the middle.

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Reporting Tools Technical Review Systems Review Customer Experience 89

Usersnap

AUGUST 19, 2019

A common way to improve efficiency across the business is by creating systems. Collaboration software is the ideal system that helps clients and web agencies to communicate, collaborate, share files and solve various issues on the fly. Enterprise self-hosted plan starts at $960 per year for five users. How much does it cost?

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Web Development Web Developers Feedback Software Reporting Tools 76

Userpilot

APRIL 16, 2024

Userpilot pricing starts at $249/month for the entry-level plan but also offers enterprise packages. Beyond the editor, WalkMe itself is rather difficult to pick up due to its steep learning curve — which is ironic considering it’s an onboarding and adoption platform. Enterprise. Learning curve. Coded customization.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. With Mixpanel, you can run a Cohort analysis with these features: Data ingestion and integrations with common systems like CRM : Integrate Mixpanel with your data sources, such as your CRM system or other data repositories.

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Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. These include Heap University (video tutorials), Heap Plays (how-to guides), Help Center, and a comprehensive blog and content library. Mid-Market) Good review of Heap on G2. Mid-Market) Poor review of Heap on G2.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. These include Heap University (video tutorials), Heap Plays (how-to guides), Help Center, and a comprehensive blog and content library. Mid-Market) Good review of Heap on G2. Mid-Market) Poor review of Heap on G2.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. These include Heap University (video tutorials), Heap Plays (how-to guides), Help Center, and a comprehensive blog and content library. Mid-Market) Poor review of Heap on G2. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. These include Heap University (video tutorials), Heap Plays (how-to guides), Help Center, and a comprehensive blog and content library. Mid-Market) Good review of Heap on G2. Mid-Market) Poor review of Heap on G2.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52