Mind the Product

APRIL 21, 2020

– to come back on to the podcast and chat about how to make sure that, despite everything that’s going on, you continue to incorporate discovery into your practice. Then there’s the second piece of it: What’s the part of Discovery that’s going to stay stable over time? Customer Discovery.

Product Research 165

Product Research Customer Experience Feedback Software Research Software 165

Mind the Product

JANUARY 19, 2021

Georgie Smallwood, Chief Product Officer at Tier Mobility, joined us on the podcast to chat about the differences in working for earlier stage companies and those that are scaling up. The post The Stages of Startups – Georgie Smallwood on The Product Experience appeared first on Mind the Product. She covers why she [.].

Startups 179

Startups Feedback Software Technical Review Product Research 179

Mind the Product

OCTOBER 13, 2020

Using that information in a way that helps align stakeholders and teams on the path to building great products? The post User Research Interviews – Robert Chokr on The Product Experience appeared first on Mind the Product. In this episode, sponsored by Amplitude , listen to learn about: * User Research.

User Testing 165

User Testing Customer Experience Product Research Research Software 165

Mind the Product

APRIL 6, 2021

For most of us, the way that we conduct user research has been different during a year of lockdowns. Not so much for Anna Lee Anda, UX Research Manager at Zendesk — as someone with a global customer base, she’s been working with these techniques for ages. Remote research. She joined us on the podcast to talk [.]

Product Research 117

Product Research User Testing Research Software Customer Experience 117

Mind the Product

AUGUST 18, 2020

Is product management an art or a science? Holly Hester-Reilly, the founder of H2R Product Science and a former Chemical Engineer, uses her background to apply scientific principles and techniques to product development. Is product management an art or a science? Evidence-based product strategy. Empowered teams.

Product Research 218

Product Research Feedback Software Technical Review Entertainment 218

Mind the Product

MARCH 23, 2021

Pricing strategy can be one of the biggest challenges for product people, so we asked Founders Factory coach Fanni Fejes to share some of the lessons she teaches founders. The post Pricing Strategy for Product Dummies – Fanni Fejes on The Product Experience appeared first on Mind the Product. Using metrics well. .

Customer Experience 208

Customer Experience Product Research Strategy Feedback Software 208

Mind the Product

APRIL 7, 2020

A longtime consultant, author and teacher, we grabbed him for a chat focusing on some of the lessons contained in his fourth book, How to Lead in Product Management. A successful outcome for a negotiation is finding a solution that is mutually agreeable and sustainable and addresses the needs of the two parties. Quote of the Episode.

Feedback Software 162

Feedback Software Leadership Product Research Technical Review 162

Mind the Product

MAY 13, 2020

One of the tropes we’ve heard again and again is that product people don’t actually build anything. What that viewpoint misses is that we build understanding, alignment, and purpose – and that our best tool is conversations. Defensive vs productive reasoning. Listen if you’d like to learn more about.

Agile 174

Agile Feedback Software Product Research Software Review 174

UX Studio

MARCH 13, 2023

I have been learning about self-awareness and the importance of mental health over the past 10 years, but I hardly used mobile apps or such to support my mental state. What do you need to know about mental health awareness when designing a digital product, and why is it so important to understand its background?

Research Software 83

Research Software Feedback Software Reporting Tools Onboarding KPIs 83

Mind the Product

MARCH 3, 2020

The best product people are the ones that are insatiably curious, who want to learn more, who want to get better at all aspects of the job. As Head of Product at Founders Factory , a corporate-backed accelerator and incubator for early-stage startups based in London, Seb Sabouné works with founders and teams to become more product led.

Product Research 143

Product Research Feedback Software Technical Review Entertainment 143

Mind the Product

FEBRUARY 24, 2021

The post Putting OKRs at the Centre – Natalija Hellesoe on The Product Experience appeared first on Mind the Product. Or maybe even get rid of OKRs, because they’ve got more important problems, where other tools might be a better option. . Visit The Product Experience homepage for more information and more episodes! .

Feedback Software 145

Feedback Software Product Research Technical Review Entertainment 145

Gainsight

JANUARY 28, 2022

Yes, I fit the CEO tech nerd stereotype to a tee.) You had your larger clients that you would do anything for, including customizing your software for them. You would be like their personal “software” trainer. Modern, scalable Customer Success is about using process and technology to find a new way — a better way. .

Feedback Software 105

Feedback Software User Testing Reporting Tools Customer Experience 105

Mind the Product

MAY 5, 2020

Integrating product, development and UX effectively. Adrian’s video on Lean Personas at Mind The Product. The Product Experience is hosted by Lily Smith and Randy Silver. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers.

Product Research 125

Product Research Feedback Software Technical Review Entertainment 125

Mind the Product

JANUARY 26, 2021

Everyone – or so we’re told – has the dream of joining or founding a hot startup and making their fortune, all while really proving their product chops. Though he’s now a Product Manager at Facebook, Karthik Suresh co-founded Altrest and grew Craft.io Finding product/market fit. from an early stage.

Startups 128

Startups Feedback Software Product Research Technical Review 128

Mind the Product

APRIL 28, 2020

She joined us to continue where her 2018 Mind the Product talk left off and to go deeper into how to build great communities with remote teams. The Product Experience is hosted by Lily Smith and Randy Silver. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Product Research 122

Product Research Feedback Software Technical Review Entertainment 122

Mind the Product

JUNE 24, 2020

Over the course of lockdown, how we maintain relationships with our nearest and dearest has been tested. The post Build Relationships With Your Customers – Fabrice des Mazery on The Product Experience appeared first on Mind the Product. Hooked: A Guide to Building Habit-Forming Products book. Read More.

Customer Experience 140

Customer Experience User Testing Product Research Customer Feedback 140

Mind the Product

JULY 14, 2020

Nandini Jammi started out in product marketing and growth, but after the US elections in 2016, her career took an unexpected turn when she joined Sleeping Giants, an organisation that aims to make bigotry and sexism less profitable. In this episode of The Product Experience, sponsored by Amplitude, learn how to apply this ethos to [.].

Feedback Software 102

Feedback Software Customer Experience Product Research Technical Review 102

ProductPlan

MAY 5, 2022

Your product team has limited time and resources, and you can’t accomplish every initiative on your product development wish list. Whenever you build or update a product roadmap, you’ll need to weigh the costs and benefits of several competing goals. Creating a higher-priced version of the product. Please pre-order it.

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52

The Product Cafe

OCTOBER 12, 2023

Hello, all you product-loving folks! 💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, and more. Successful Business Pivots Pinterest📌 What started as Tote, a mobile shopping app, hit a roadblock due to payment technology issues.

Feedback Software 52

Feedback Software Data Visualization Customer Feedback User Testing 52

Mind the Product

AUGUST 11, 2020

A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong. Joe gave one of the most entertaining and engaging talks at Mind the Product in London 2018, so we followed [.]. Just call him Mr Joe. Quotes of the Episode.

Customer Experience 170

Customer Experience User Testing Product Research Entertainment 170

Mind the Product

JULY 21, 2020

All the sexy stories around product management come from startups, or revolve around working like a startup. The post Product In The Enterprise – Alicia Dixon on The Product Experience appeared first on Mind the Product. Enterprise Product Management. Working with stakeholders. Quote of the Episode.

Enterprise 118

Enterprise Product Research Feedback Software Technical Review 118

Mind the Product

DECEMBER 8, 2020

Our go-to person to learn more about creating a great play experience is Melissa Pickering, Strategic Product Director at The LEGO Group. The post Designing for Play – Melissa Pickering on The Product Experience [Rebroadcast] appeared first on Mind the Product. Evolving your product. . Evolving your product.

Customer Experience 112

Customer Experience Product Research User Testing Feedback Software 112

Mind the Product

MARCH 31, 2020

When you want to learn about the state of product management across Asia, there are two people who come to mind: Adrienne Tan (CEO and co-founder of Brianmates in Sydney) and Colin Pal (Chief Product Officer, Caterspot in Kuala Lumpur). That tiny little widget has implications for how someone might use and conceive your product.

Customer Experience 123

Customer Experience Product Research Feedback Software Data Visualization 123

Mind the Product

JULY 7, 2020

Product people have a lot of things in common: we’re curious, we like connecting the dots, we try to solve more problems than we create, we get bored easily, we’re pretty social (even if we also identify as introverts), and we enjoy looking at things at both a tactical and strategic level. Unfortunately, we’re also [.].

Product Research 115

Product Research Feedback Software Technical Review Entertainment 115

Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. Simply giving customers the choice to opt into or out of surveys resulted in survey response rates of 60%. Transcript. There we go.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

freshtrax

MAY 2, 2023

The way that we consume digital content is ever evolving, with new technologies and new uses for existing technologies popping up seemingly every day! VR is often associated with creating immersive experiences, primarily for entertainment. is a Tokyo-based startup that specializes in medical VR solutions.

Feedback Software 52

Feedback Software User Testing Technical Review Customer Experience 52

Mironov Consulting

SEPTEMBER 23, 2023

I’ve written a lot about the huge organizational and technical gulf between services companies and product companies.  (See  Clients own the IP and provide much of the technical direction.    And any software we build and sell once to the client who paid for it.

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Alchemer Mobile

NOVEMBER 25, 2019

Getting your app up and running is only half the battle. Keeping your product sticky and why continuous improvements are important. This is the last webinar in our Essentials of Product Innovation Series, and today we’re going to be talking about product launches. What comes next is equally as important. Transcript.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

The Product Coalition

JULY 20, 2022

Thinking about it the other day, I decided to make a non-exhaustive list of games I’ve played a lot that helped me shape my Product mind. The factories are leaving due to lack of educated workforce. I recommend this game as an exercise to all PMs that have already received a feedback about being control freaks.

Feedback Software 124

Feedback Software Product Research Product Management Product Manager 124

Userpilot

MAY 13, 2021

Product intelligence is the magic that turns everyday products into smart machines. It’s what helps teams build great product experiences. From Alexa putting on your favorite tunes in the kitchen to Siri setting up your morning alarm, product intelligence is the bridge that connects people to products. Conclusion.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Intercom, Inc.

DECEMBER 21, 2021

As always, thanks for reading and listening to our stories – we wish you all the very best over the holidays, and look forward to keeping you entertained and informed as we embark on the next chapter of this great adventure. You can’t always get what you quant: Bringing numbers to life through user research. Zara Burke , Lead Editor.

Customer Communications 196

Customer Communications User Testing Research Software Technical Review 196

UX Planet

MARCH 5, 2024

Created by scientists and pioneers in fields like human psychology, programming, product design, and UX design, these laws have been repeatedly refined through decades of diligent research and experimentation. Booking Services : Standardized maps are a familiar and widely-used tool users can easily understand/navigate.

Data Visualization 81

Data Visualization UX Research Software Feedback Software 81

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

Consulting 87

Consulting Research Software Reporting Tools User Testing 87

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. No other company was even willing to invest in the technology to support widespread instant streaming of licensed content. Platform pivot : this is when you change the method of delivering a product or service.

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. It gets even more difficult as your product adds functionality, and with that comes new types of users as well.

Education 52

Education User Testing Customer Experience Research Software 52

The Product Coalition

MAY 21, 2020

In our mission to make you the best possible Product Manager, we’re taking you through some of the most fundamental, but often most misunderstood and overlooked aspects of the product world. Today’s topic; What Is Product Design? Product design really is the unsung hero of the product world. A product designer.

User Testing 78

User Testing Research Software Data Visualization Feedback Software 78

Mind the Product

MARCH 17, 2020

Others have tried, but we’ve yet to find anyone else with her depth of experience (spanning stints as a developer, designer, researcher and product manager), her empathy for both users and stakeholders, her experience as a teacher, and her sense of humour. Building better products. How to work with designers.

Product Research 36

Product Research Research Software Feedback Software Customer Experience 36