The Product Coalition

MARCH 3, 2019

Waterfall” is a broad categorization of traditional project management frameworks which are defined by stage-gating and phasing of a project over a long period of time. This is how Agile is supposed to work, gathering information about the efficacy of a solution and adjusting accordingly.

User Testing 61

User Testing Product Research Agile Customer Feedback 61

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. Build a multi-channel personalized communication system.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Product Talk

DECEMBER 7, 2022

Product teams have a variety of research activities they can draw upon when engaging with customers. In my continuous discovery framework, I argue teams need to discover opportunities and solutions. When discovering solutions, the goal is to match each solution to a specific need, pain point, or desire. Tweet This.

User Testing 196

User Testing Reporting Tools Customer Experience Research Software 196

Userpilot

JUNE 25, 2023

TL;DR Continuous Discovery Habits is a guide for Teresa Torres’ discovery framework. Sprint presents a practical and efficient approach to problem-solving and innovation , empowering SaaS teams to test and validate ideas quickly. The Jobs To Be Done Playbook and When Coffee & Kale Compete are guides to the JTBD framework.

Books 93

Books Analytic Tools Data Visualization Product Research 93

Userpilot

FEBRUARY 14, 2021

What SaaS Growth strategies work best in 2021? So even if you have a household brand that goes back to the times before SaaS was cool (1997), marketing is a must. Obviously, as a SaaS business, you don’t want to waste money on outdoor advertising or ineffective display/ social media ads. In-app marketing.

Feedback Software 93

Feedback Software Research Software Customer Experience User Testing 93

Indicative

OCTOBER 8, 2020

You need an analytics solution and data strategy that can help make that information useful. . What in-app or in-game purchases were made? DAU (daily active users), MAU (monthly active users), and ARPU (average revenue per user) are simple KPIs that are easily measured using an analytics platform like Indicative.

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

Product Talk

AUGUST 10, 2016

It’s easy for teams to work along both dimensions of product discovery—working to understand their customer’s context and iteratively testing their ideas—but that doesn’t mean they know how to connect the two sets of activities. Over time, I started to reframe the two dimensions as discovering opportunities and discovering solutions.

Research Software 238

Research Software Product Research User Testing Customer Experience 238

Business of Software Conference

JUNE 29, 2020

Teresa Torres is a Product Coach at ProductTalk.org advocating strong critical thinking practices to ensure there is a strong connection between what teams are learning in their research with the product outcomes that they are making. So, there’s this concept from decision making problem solving research called ill-structured problems.

User Testing 59

User Testing Feedback Software Research Software Product Research 59

BrainStation Product Management

AUGUST 7, 2019

One of the most popular episodes of the year found Sandra Lin, Senior Product Director for Northwestern Mutual, exploring how the company evolved to offer digital experiences, while another episode found Karen O’Leonard, Head of Innovation at Willis Towers Watson, sharing how she implemented a testing and learning approach with her team.

User Testing 63

User Testing Research Software Product Research Product Management 63

The Product Coalition

FEBRUARY 8, 2019

Long gone are the days of arcane computer systems and complicated mechanics: success is as much about lower prices as it is about user knowledge. Then, the digital economy and its software products greatly accelerated life-cycles. Now, designers coming from the old frameworks found it difficult to confront this reality.

Analytic Tools 60

Analytic Tools User Testing Research Software Product Research 60

BrainStation Product Management

AUGUST 7, 2019

One of the most popular episodes of the year found Sandra Lin, Senior Product Director for Northwestern Mutual, exploring how the company evolved to offer digital experiences, while another episode found Karen O’Leonard, Head of Innovation at Willis Towers Watson, sharing how she implemented a testing and learning approach with her team.

User Testing 40

User Testing Product Research Research Software Product Management 40

Business of Software Conference

JANUARY 23, 2020

Do you design your business software like game designers design games? Rahul Vohra founded Superhuman as the antidote to boring email platforms. Rahul has spoken before at Business of Software in USA 2018 about the product-market fit engine and creating something people love to use. How can you find fun in the usually mundane?

User Testing 97

User Testing Customer Experience Feedback Software Research Software 97

Business of Software Conference

JULY 13, 2020

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? For Business of Software, for this conference I think each of us have a version of the game we might be playing. So, let’s talk about A/B testing. Upcoming Events. Online Masterclasses BoS USA Online 2020.

Customer Experience 59

Customer Experience User Testing Research Software Feedback Software 59

DISQO

DECEMBER 22, 2017

The company’s most renowned product, The Knot , is the leading wedding resource, app, and marketplace connecting couples to the right products, services, and local professionals needed to pull off their perfect wedding day. The company has made design studios in particular a highly accessible and relevant tool.

Product Research 40

Product Research User Testing Customer Feedback Data Visualization 40

DISQO

DECEMBER 22, 2017

The company’s most renowned product, The Knot , is the leading wedding resource, app, and marketplace connecting couples to the right products, services, and local professionals needed to pull off their perfect wedding day. The company has made design studios in particular a highly accessible and relevant tool.

Product Research 40

Product Research User Testing Customer Feedback Data Visualization 40

DISQO

DECEMBER 22, 2017

The company’s most renowned product, The Knot , is the leading wedding resource, app, and marketplace connecting couples to the right products, services, and local professionals needed to pull off their perfect wedding day. The company has made design studios in particular a highly accessible and relevant tool.

User Testing 40

User Testing Product Research Customer Feedback Data Visualization 40

Userpilot

MAY 19, 2021

The B2B SaaS marketing space can feel a lot like an echo chamber. SaaS marketers need to move fast and break things, but rather than jumping from one ‘shiny new growth hack’ to another, stick to a few tried and tested tactics first. What do SaaS Companies spend on B2B Marketing? Creating A B2B SaaS Marketing Plan.

Research Software 119

Research Software B2B User Testing Customer Experience 119

Intercom, Inc.

MARCH 19, 2020

Like I said, fairly enterprise-oriented software companies like Notion have super fans. Much of what our original sketch of what key points we needed to make in this book were originally formed by a framework that we developed to educate our clients on what the heck we mean when we talk about how to build a community.

Customer Experience 37

Customer Experience User Testing Customer Feedback Research Software 37

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40