Mind the Product

JULY 30, 2019

Roisi Proven is a true product person: she has a penchant for imagining the worst, which she’s turned into a superpower to put all of her product decisions through a rigorous ethics test. Ethical frameworks for product development. The Black Mirror Test. Listen if you’d like to learn more about.

Product Research 121

Product Research Customer Experience User Testing Testing 121

UX Studio

OCTOBER 4, 2023

No one can debate the growth of its opportunities, and if we look closely enough, we can see its significance in different fields of product design as well. The trend also landed in UX writing some time ago, and well, it is definitely here to stay. UX Writing is Essential It is just essential to have good copy in a digital environment.

Artificial Inteligence 72

Artificial Inteligence UX Research Software Data Visualization 72

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Userzoom

JANUARY 28, 2020

This week, we’ll look at how user researchers can get started with accessibility testing, design and compliance. . As a UX researcher, you are intimately familiar with identifying and solving problems. In a nutshell, accessibility is how users with impairments – whether permanent or temporary – use the web.

User Testing 92

User Testing Research Software Product Research Customer Experience 92

Mind the Product

APRIL 3, 2019

A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong. A/B testing can often kill big, existing ideas because [it] expects results quickly – and you can’t get results quickly from big, important idea changes.

Customer Experience 117

Customer Experience Product Research User Testing Entertainment 117

UX Studio: Product Management

OCTOBER 2, 2023

Our team of skilled UX experts at UX studio has all the expertise needed to create a world-class digital design. UX studio 2. Rekos 1 – UX studio UX studio is an award-winning digital design agency working with all kinds of businesses worldwide. Top 9 Digital Design Agencies 1. BASIC/DEPT® Agency 3.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Mind the Product

JANUARY 23, 2019

The founder and CEO of NYC-based Motivate Design, Mona Patel , first came to our attention after appearing on another great podcast, Jonathan Courtney and Jake Knapp’s Product Breakfast Club. She spoke about running a scaling an agency, which was interesting – but what really got us was her unique take on the Discovery process.

Product Research 108

Product Research Customer Feedback Research Software User Testing 108

Userpilot

NOVEMBER 17, 2022

If you’ve been in the SaaS or start-up space for some time, there’s no way you haven’t heard about ‘delightful products.’ And what can product managers do to build quality products that really delight users ? Then iterate to add delight and build a minimum delightful product.

User Testing 98

User Testing Customer Experience Feedback Software Customer Feedback 98

Mind the Product

SEPTEMBER 3, 2019

As the Head of Product for Premium Services at Cookpad, Philip has become known for his unstinting attention to detail, and taking rapid prototyping to a whole new level. The Product Experience is hosted by Lily Smith and Randy Silver. Now the Product Director at Symec, Lily also runs ProductCamp in Bristol & Bath.

Product Research 112

Product Research Customer Experience Entertainment User Testing 112

Userpilot

JUNE 30, 2023

Wondering which strategic customer engagement tactic to use to engage more customers with your product? Customer engagement lies at the heart of every thriving SaaS product. You need to strategically put your effort into bringing back customers to engage with your product regularly. Amplitude’s AI chatbot provides instant help.

Customer Experience 97

Customer Experience Customer Feedback Feedback Software Analytic Tools 97

Mind the Product

SEPTEMBER 24, 2019

Nandini Jammi started out in product marketing and growth, but after the US elections in 2016 her career took an unexpected turn when she joined Sleeping Giants, an organisation that aims to make bigotry and sexism less profitable. The Product Experience is hosted by Lily Smith and Randy Silver. Quote of the Episode.

Product Research 115

Product Research Customer Experience Entertainment Consulting 115

UX Studio

JANUARY 30, 2018

Gamification in UX predates what we thought of as its beginnings. UX” falls in the same category, as Donald Norman mentioned the term “user experience” for the first time in 1993 (when he changed his title from User Interface Architect to User Experience Architect). “UX” Productivity.

UX 60

UX Customer Experience Feedback Software Systems Review 60

UX Studio

JUNE 15, 2022

This article addresses the improvements in digital education by utilizing the tools of ux research and ux design. Grand View Research research firm states that “Digital education is predicted to thrive with a wide array of beneficiaries across the geographical regions, age, and socio-economic conditions.”

Education 74

Education Research Software Feedback Software User Testing 74

Mind the Product

SEPTEMBER 24, 2019

Nandini Jammi started out in product marketing and growth, but after the US elections in 2016 her career took an unexpected turn when she joined Sleeping Giants, an organisation that aims to make bigotry and sexism less profitable. The Product Experience is hosted by Lily Smith and Randy Silver. Quote of the Episode.

Product Research 103

Product Research Customer Experience Entertainment Consulting 103

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Melissa Perri

DECEMBER 29, 2015

But on one trip back from London, I got a surprising test message. Limited” entertainment system is laughable. There was no entertainment system. In addition to saving the butts of new airlines, HiFly is also used to test new flight routes. Lean is about lowering your risk of failure by testing your ideas early.

Airlines 223

Airlines Entertainment Customer Experience User Testing 223

Userpilot

OCTOBER 20, 2022

To improve NPS, send NPS surveys throughout the user journey, get qualitative feedback, offer personalized to detractors and passives, and combine NPS surveys with other microsurveys to get more in-depth insights. They are disengaged from your product. Promoters are users who give you a score of 9 or 10.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

UX Studio: Product Management

MAY 28, 2021

Probably you also have interacted with some applications that use AR as a major part of their user experience. Well, yes, I have to admit that sometimes I find it entertaining to use this technology just to have fun, and I’m sure you do, too. Using AR in other fields can make our lives much easier and better. Closing thoughts.

Research Software 93

Research Software Healthcare Entertainment Customer Experience 93

Mind the Product

FEBRUARY 13, 2018

Data and data products have been part of my professional career for a long time – from advising telco providers on how to use data to create new business some 10 years ago to my present-day role as chief data economist at digital transformation specialist Inovex, helping clients to discover and implement data products.

Data Visualization 94

Data Visualization Product Research User Testing Reporting Tools 94

UX Planet

FEBRUARY 2, 2024

Based on the IDN Research Institute Report (2019), 7 well-known donation sites in Indonesia include Dompet Dhuafa, Ayo Peduli, Kitabisa, Gandeng Tangan, Wujudkan, Aksi Cepat Tanggap, and Peduli. The challenge in using donation platforms is low user participation and low user engagement (Golrang & Safari, 2021).

Reporting Tools 52

Reporting Tools Research Software User Testing Customer Experience 52

Mind the Product

MAY 9, 2017

Jenine Lurie is Founder and Lead Strategist at Disruptive Experience, a New York based design consultancy that applies unique user-centered design strategies to create intuitive and delightful experiences that connect people to products. Prioritizing Features is Smart Product Development . Device Ecosystems.

User Testing 104

User Testing Development Customer Experience Product Research 104

Userpilot

MAY 13, 2021

Product intelligence is the magic that turns everyday products into smart machines. It’s what helps teams build great product experiences. From Alexa putting on your favorite tunes in the kitchen to Siri setting up your morning alarm, product intelligence is the bridge that connects people to products.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

MARCH 10, 2022

User retention is a metric that tells you how many users keep returning to your product over a given period. It’s 5-25 times more expensive to acquire new users than retain existing ones. The user retention rate gives the percentage of users you’ve retained over a given time period.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Customer Feedback 98

Mind the Product

DECEMBER 29, 2016

2016 was a year when the product management community grew significantly and continued to mature. I think what marks out the following is that they all deliver practical and actionable advice – advice which can be applied by anyone at any stage in their product career. But what did you all want to read and learn about?

Technical Cofounder 112

Technical Cofounder Data Visualization Feedback Software User Testing 112

Usersnap

APRIL 15, 2020

Customers are comparing you to the experience delivered by Amazon and Uber, not your own competitor group. So, ASK them… but don’t create a high effort survey. HD’s search function has always produced far more relevant results than Lowes in my tests. (I The better CX translated into better product perception.

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

Userpilot

DECEMBER 13, 2022

Getting new users signed up and beginning to get value from your product is a challenge many product managers will face: onboarding UX best practices can help you tackle it effectively. In this article, we’ll break down exactly the tools , techniques, and tactics you can leverage in your product.

Onboarding KPIs 98

Onboarding KPIs Feedback Software UX Data Visualization 98

Intercom, Inc.

AUGUST 22, 2019

I’m excited to be joined today by Intercom’s own Jonathon Colman, a senior designer who came to us by way of the Nature Conservancy, REI and five and a half years at Facebook, where he most recently worked as a UX Content Strategy Lead for Marketplace. At Intercom, we think content designers work best when they work deeply on a product.

User Testing 209

User Testing Research Software Feedback Software Analytic Tools 209

Intercom, Inc.

APRIL 5, 2018

I didn’t have to touch product, it didn’t require any money, and I really felt like there was a cool story to tell. It worked out well in terms of getting users, and I ended up doing that all over the world. Duolingo’s early growth experiments. Adam: What are some of those early A/B tests that stick with you most?

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

The Product Coalition

MAY 21, 2018

Since then, I have been also working with the development of digital products and, being pretty enthusiastic about both, I can’t help seeing a strong connection between them. We, as Product People, are fascinated by growth and the impact of our work. Revolution, by definition, means abrupt and radical change?

Reporting Tools 60

Reporting Tools Artificial Inteligence Research Software Data Visualization 60

Userzoom

APRIL 6, 2020

Stephen Apap , Lead UX Researcher at Betsson Group, has been with the online gambling company for over 5 years now, delivering actionable insights and recommendations based on the voice and behavior of the consumer. How did you get into UX research? Now I lead a team of three UX researchers.

User Testing 96

User Testing Product Research Research Software UX 96

Imaginary Cloud - Design

JANUARY 14, 2021

A good user experience strategy considers the powerful impact of storytelling, once it can guide the user through a compelling narrative by adding value to an app or website , and consequently, to the whole business. How Storytelling can create memorable User Experiences. Stay tuned! billion websites.

Customer Experience 76

Customer Experience User Experience User Testing Research Software 76

Userpilot

JUNE 25, 2023

Which product management books do you have on your shelf (or Kindle)? Whether you’re a seasoned product management pro or just starting out on this thrilling journey, we’re pretty sure you’ll discover a book or two that will help you boost your product management game. Are you not sure what to add to it?

Books 98

Books Analytic Tools Data Visualization Product Research 98

Userpilot

MAY 23, 2022

The more your users stick to the happy path UX, the more they’ll see the value in your product and want to stay around. You can make this happen by optimizing the UX for unhappy paths within your product. Happy paths are designed such that each step gets the user more excited about accomplishing their goals.

Feedback Software 105

Feedback Software Analytic Tools UX User Testing 105

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

The Product Coalition

JANUARY 12, 2024

Reporters and Educators — Not Pundits and Commentators If you value what Product Coalition does as an education community, learn about the types of writers we support. This is why at Product Coalition, as a learning community, we feel we need more reporters and educators, and less pundits and commentators.

Reporting Tools 97

Reporting Tools Education Research Software Construction 97

The Product Coalition

JANUARY 11, 2024

Reporters and Educators — Not Pundits and Commentators If you value what Product Coalition does as an education community, learn about the types of writers we support. The focus — report stories on work activities, research and insights.

Reporting Tools 112

Reporting Tools Education Research Software Construction 112

Userpilot

FEBRUARY 16, 2022

If you have ever wondered how to measure the success of your product then you might have heard about product benchmarking before. This is a method of measuring the performance of a product against other similar company’s products. This is a great way to see if your product has growth potential. Let’s dive deep in.

Onboarding KPIs 98

Onboarding KPIs Data Visualization Product Research Customer Experience 98