Mind the Product

MARCH 23, 2021

Are you leaving money on the table, or are you scaring away potential customers? Are you leaving money on the table, or are you scaring away potential customers? Review us on your podcast app so that we can use your feedback to be better. How much should you be charging? In this episode, sponsored by Hotjar, listen [.].

Customer Experience 206

Customer Experience Product Research Strategy Feedback Software 206

freshtrax

MAY 2, 2023

The way that we consume digital content is ever evolving, with new technologies and new uses for existing technologies popping up seemingly every day! VR is often associated with creating immersive experiences, primarily for entertainment. Think of games that use VR headsets like Beat Saber and No Man’s Sky.

Feedback Software 52

Feedback Software User Testing Technical Review Customer Experience 52

Intercom, Inc.

JANUARY 14, 2019

Fittingly, the team’s selections crossed a range of publish dates, subjects and structures; from 1970’s era technical guidance on improving one’s own writing, to the latest and best thinking from the team at Google Ventures on how to make more time for what’s meaningful in your life. Geoffrey Keating, Senior Editor ( @geoffreykeating ).

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Books Technical Review Marketing User Testing 150

Mind the Product

APRIL 21, 2020

You’re not working the same way, and your customers have different needs than they did a month ago. What are we learning from customers that we don’t have to worry about learning over and over again, versus what’s the part that can be disrupted at any moment? Customer Discovery. Remote Working.

Product Research 165

Product Research Customer Experience Feedback Software Research Software 165

Mind the Product

DECEMBER 8, 2020

Melissa joined us on the podcast to talk about designing for children, ensuring that parents are happy, and designing to ensure that your customers take pride in what they accomplish. Translating consumer insights into business innovation. Review us on your podcast app so that we can use your feedback to be better.

Customer Experience 113

Customer Experience Product Research User Testing Feedback Software 113

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! And since I’m focused mostly on consumer companies – is there anything exciting happening? In the 70 slide deck below, I cover a couple key concepts: Accelerating technology adoption. Technology changes, but people stay the same. Content marketing.

User Testing 100

User Testing Startups Technical Review Customer Experience 100

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users. His law, a.k.a.

Data Visualization 83

Data Visualization UX Research Software Feedback Software 83

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

freshtrax

JULY 23, 2019

If you are looking to integrate your business into the Japanese market, skimming online for quick answers and visiting Japan alone won’t lay a sturdy foundation for an informed understanding of the Japanese consumer. World Population Review, 2019 ) ( Statistics Bureau Japan, 2019 ). World Population Review, 2019 ). OECD, 2019 ).

User Testing 88

User Testing Data Visualization Customer Feedback Product Research 88

Alchemer Mobile

NOVEMBER 25, 2019

How do you know what your customers need and want? In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Mind the Product

JULY 14, 2020

Tech was built on the idea that we get our products to scale, so we work really hard to get people to click to register, start a new trial, become a new customer – that’s what we live and die by in tech. Review us on your podcast app so that we can use your feedback to be better. Brand reputation.

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Feedback Software Customer Experience Product Research Technical Review 102

The Product Coalition

JUNE 21, 2021

we also face the question of how we will make digital technology truly accessible for everyone, regardless of their physical or cognitive abilities. The distinction between the two terms tends to get blurred, and it’s because the definition of each term is fluid and changes as different technologies become more or less relavant over time.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

Mind the Product

AUGUST 28, 2017

The business has three types of user, – those that build fundraising pages, those that donate to the pages, and the charities or nonprofits that the money goes to. A lot of product management content focuses on the final feature and assumes that everything went fine in testing. Jamie has worked at JustGiving for seven years.

Analytic Tools 142

Analytic Tools Research Software User Testing Customer Experience 142

The Product Coalition

JULY 20, 2022

The factories are leaving due to lack of educated workforce. I recommend this game as an exercise to all PMs that have already received a feedback about being control freaks. User interview: Spyfall (tabletop) No, it’s not a game about collecting qualitative feedback. You strap some balloons to a catapult that spits fire.

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Feedback Software Product Research Product Management Product Manager 126

The Product Coalition

MAY 21, 2020

Which mean your customers know what bad design looks like. While no company has ever gone out of their way to build ugly products, when consumer tech really started taking off in the late-eighties/mid-nineties, what mattered most was that the technology worked. Instinctively, we all know what bad design looks like.

User Testing 78

User Testing Research Software Data Visualization Feedback Software 78

Mind the Product

MARCH 31, 2020

How to make good user stories. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. How to make good user stories. Remote working.

Customer Experience 121

Customer Experience Product Research Feedback Software Data Visualization 121

The Accidental Product Manager

MARCH 6, 2023

The goal is to build a community of repeat customers Image Credit: Flazingo Photos Let’s face it: it’s pretty easy to set up shop online. All you really need is a website, a way to take orders, and the ability to ship purchased goods to your customers. However, lately that has all changed.

User Testing 65

User Testing Product Management Product Manager Advertising 65

Userpilot

MAY 13, 2021

Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. A product either needs to entertain, inspire, or inform customers. Product intelligence involves using customer data to continuously make smart changes to products. Source: CNBC.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

The Product Coalition

APRIL 27, 2020

Try to come up with The Perfect Solution from the first try and cover all the edge cases Roll out a solution which kind of works, but still requires the user to suffer a bit Listen to theorists and “experts” who did not build anything significant. You now work in tech, but digital products are a relatively new thing. In others?—?you

Research Software 78

Research Software Reporting Tools Customer Experience Software Review 78

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. No other company was even willing to invest in the technology to support widespread instant streaming of licensed content. Customers are unhappy. But it wasn’t always this way.

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84

Mind the Product

JANUARY 30, 2019

His presentation, Product Thinking for Marketplace Startups , does an amazing job of documenting the differences between pipes and platforms, the three fundamental forces of marketplaces, and the specific challenges of catering to customers concerned with the well-being of their fur babies. Quote of the Episode. Fur babies! Fur babies!

Product Research 81

Product Research B2C Technical Review Entertainment 81

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! And since I’m focused mostly on consumer companies – is there anything exciting happening? In the 70 slide deck below, I cover a couple key concepts: Accelerating technology adoption. Technology changes, but people stay the same. Content marketing.

User Testing 40

User Testing Startups Technical Review Customer Experience 40

TIBCO - Thought Leadership

OCTOBER 28, 2020

This blog was written by TIBCO Director of Digital Strategy Alessandro Chimera and originally published on the Italian tech website, Solo Tablet. Another heavily impacted sector is the manufacturing industry, as orders are falling sharply or being canceled due to customers focusing their primary needs on other sectors.

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Data Visualization Telecommunications Transportation Analytic Tools 69

Mind the Product

MARCH 17, 2020

Others have tried, but we’ve yet to find anyone else with her depth of experience (spanning stints as a developer, designer, researcher and product manager), her empathy for both users and stakeholders, her experience as a teacher, and her sense of humour. Has clicking that icon met the user intent of the feature?

Product Research 36

Product Research Research Software Feedback Software Customer Experience 36

Antwak Blog

FEBRUARY 15, 2021

What’s better than an auditory edutainment form of learning which can be consumed on-the-go or even in bed! The USP of these podcasts encompass simple language, practical insights and actionable strategies/tips already tried and tested. Learn all about SEO, PPC, SEM (jargons) from one of the best digital marketing authors Tim Cameron.

Data Visualization 52

Data Visualization Analytic Tools Marketing Research Software 52

Antwak Blog

FEBRUARY 15, 2021

What’s better than an auditory edutainment form of learning which can be consumed on-the-go or even in bed! The USP of these podcasts encompass simple language, practical insights and actionable strategies/tips already tried and tested. Learn all about SEO, PPC, SEM (jargons) from one of the best digital marketing authors Tim Cameron.

Data Visualization 52

Data Visualization Analytic Tools Marketing Research Software 52

The Product Coalition

AUGUST 4, 2022

The industries that rely on video streams to provide their services include retail, entertainment, education, gaming, fitness, and even government. Such a wide consumer base ensures a stable and swift growth of the live streaming market. Don’t make users get lost in an unstructured mass of movies, videos, and shows.

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Feedback Software Technical Review Weak Development Team User Testing 121

The Product Coalition

MAY 9, 2020

But one of the major concepts you absolutely need to get your head around is Product-Market Fit. If you don’t do your research, and understand how your product fits into the market (see what we did there?) What Exactly is Product-Market Fit? Product-Market Fit, in simple terms, is whether or not your product is needed.

User Testing 78

User Testing Technical Review Product Marketing Product Research 78

Gainsight

JULY 7, 2021

Back then, I was still six months away from launching my own SaaS company, but I was already encumbered with the industry and curious about this up-and-coming category called “Customer Success.”. I guess you can say Customer Success did, in fact, Cross the Chasm. The More Things Change, the More They Stay the Same.

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

Gainsight

FEBRUARY 2, 2024

The customer success landscape has changed. Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. In short, customer training leads to customer retention.

Education 52

Education User Testing Customer Experience Research Software 52

Userpilot

JUNE 25, 2023

Escaping the Build Trap promotes outcome-driven product management to deliver real value to customers. Hooked delivers insights into the psychology of user habits and engagement to design captivating products. Product Rantz is an amusing read on ‘how to lose users and alienate your customers.’ What you’ll learn?

Books 93

Books Analytic Tools Data Visualization Product Research 93

Sachin Rekhi

MARCH 6, 2009

imeem's decision to allow user uploaded content has definitely helped it obtain valuable SEO for hard to find tracks. UGC site is easy because users contribute significant content, it's actually a lot of work to harvest the desired community. A/B Testing. Everyone knows that A/B testing is a good idea and they should do it.

Data Visualization 60

Data Visualization Reporting Tools User Testing Entertainment 60

Userpilot

SEPTEMBER 4, 2023

However, many firms fail at successful implementation due to common pitfalls. Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. With globalization and advancing technology, products and services are becoming commoditized faster than ever.

Analytic Tools 70

Analytic Tools Data Visualization Feedback Software User Testing 70

ProductPlan

SEPTEMBER 8, 2021

Amazon’s product strategy example has rewritten the book on convenience, easy access, and speed, and in doing so, embedded itself in the daily lives and routines of consumers. As a result, we’ve come to depend on Amazon to lighten the load, deliver convenience, entertainment, and satisfaction in just one click. Britannica.com ).

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

Mixpanel

MAY 5, 2021

Teams are praised whenever they release a new feature (or product) to their customers. ’ To change this culturally, you really need to work hard at emphasizing quality throughout the user experience.” Unshipping is the process of removing a feature or product that has shipped, and is live, to customers.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Mixpanel

JANUARY 11, 2021

As Head of Data Science, Digital Ventures at Viacom18 Media—a Mumbai-based joint venture between ViacomCBS and Network18 and one of India’s fastest-growing entertainment networks—Anubhav Shrivastava has led the company’s shift toward data-informed decision making. Each decision impacts a segment of users.

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Data Visualization User Testing Customer Experience Analytic Tools 98