Userpilot

APRIL 19, 2024

From framing your initial question to extracting valuable customer insights, we’ll walk you through the lean market research process step-by-step. These choices can make or break your SaaS company. Looking for the best way to do market research? Get ready to empower your decisions with real-world market intelligence.

Research Software 52

Research Software User Testing Market Research Data Visualization 52

Userpilot

APRIL 19, 2024

Ever wondered how likely your customers are to recommend your business? This measurement is more than a statistic—it’s a mirror reflecting your customer’s loyalty and the health of your customer relations. Leveraging customer feedback received via this method paves the way for SaaS companies to strengthen bonds with clients.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

The Product Coalition

MARCH 3, 2023

Time to prioritize the whole Customer Journey (CJ). Products that delight customers and fuel growth loops are essential. But with the rise of digital channels, customers interact with businesses in multiple ways that drive the overall experience. It’s about Customer-Led Growth. It’s all the above simultaneously.

Customer Experience 134

Customer Experience Customer Feedback User Testing User Friction 134

The Product Manager Coach Blog

JANUARY 9, 2024

Although I strongly believe the role of product managers is indispensable to the success of a company, I also agree with Brian Chesky that product managers should be more strategic and active in what is often thought of as product marketing responsibilities, such as understanding market trends, customer needs, and the competitive landscape.

Analytic Tools 72

Analytic Tools Artificial Inteligence Feedback Software User Testing 72

The Product Coalition

NOVEMBER 17, 2023

Explore the future of decentralized innovation with our guide on building Web3 apps. If you’re looking to harness the potential of Web3 and embark on the journey of building a Web3 app, this comprehensive guide is your roadmap to success. Top 5 Web3 App Development Companies What Is Web3 And How It’s Different From Web2?

Analytic Tools 115

Analytic Tools Feedback Software Data Visualization User Testing 115

Userpilot

FEBRUARY 28, 2024

Building a customer path is a crucial step in getting a deeper understanding of user behavior. That’s because effective product engagement is only possible when you have enough context on the customer’s journey and can visualize the ways users interact with your software. How do you track each stage of your customer path?

Analytic Tools 100

Analytic Tools Data Visualization Customer Experience User Testing 100

Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. A well-crafted UX design increases customer satisfaction, improves user engagement, minimizes friction and churn, and improves customer retention. You can also use social proof to reassure users.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

MARCH 16, 2023

This article serves as a UserGuiding pricing guide and discusses better alternatives that might be worth investing in. However, the Basic package has strict limitations like only 1 user seat and no custom branding. You can fully customize all creations to reflect your company’s branding.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Reporting Tools 97

Userpilot

JUNE 25, 2023

Our guide introduces 23 must-reads, from timeless classics to hot-off-the-press publications that are creating waves in the market. TL;DR Continuous Discovery Habits is a guide for Teresa Torres’ discovery framework. Escaping the Build Trap promotes outcome-driven product management to deliver real value to customers.

Books 95

Books Analytic Tools Data Visualization Product Research 95

Userpilot

APRIL 17, 2024

Want to understand what customers think and how they behave in your product ? If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Read on to learn more.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Reporting Tools 93

Product Talk

SEPTEMBER 20, 2023

And while opportunity solution trees have become increasingly common among product teams, there’s still plenty of room for customization, both in the way you set up your trees and the tools you use to build them. It felt like 10+ years of experience, from customer development to Jobs Theory all in one actionable package.

Data Visualization 250

Data Visualization Analytic Tools Research Software Product Research 250

Userpilot

MARCH 29, 2023

It’s a reliable and easy-to-use tool offering high levels of customization but limited analytics features. Chameleon offers excellent onboarding and survey functionality with high-level customization, but it’s the most expensive tool in this review. Its target customers are small and medium-sized SaaS companies.

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization Reporting Tools 95

Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. In this article, we provide a step-by-step UX audit guide, a checklist for performing a heuristic evaluation, and various other actionable recommendations. Aesthetic and minimalist design by focusing on the essentials.

Analytic Tools 101

Analytic Tools Data Visualization Feedback Software Research Software 101

Userpilot

MARCH 20, 2024

White labeling lets software companies sell rebranded products made by others, saving on design and production costs. Understanding your market is essential for effectively positioning your product and ensuring it meets demand. It can help you collect and analyze your customers and monitor important software usage metrics.

Analytic Tools 59

Analytic Tools Feedback Software Data Visualization Strategy 59

freshtrax

SEPTEMBER 7, 2023

These chains offer a wide range of products and services, from a convenient place to buy cheap and healthy ready-to-eat meals to a place to pay your bills, convenience stores play a big part in the daily life of people living in Japan. Open 24/7, konbinis are always ready to cater to customers’ needs, no matter the hour.

User Testing 105

User Testing Customer Experience Branding Travel 105

Userpilot

AUGUST 10, 2023

Yaakov’s User Onboarding Best Practices for SaaS: Understanding users and their pain points is essential for designing successful onboarding experiences. User onboarding is an essential aspect of product-led growth strategies. Simplify the onboarding journey and focus on guiding users to value as quickly as possible.

Onboarding KPIs 86

Onboarding KPIs Customer Experience User Testing User Friction 86

Userpilot

APRIL 21, 2024

Is UserGuiding or Chameleon the best tool for interactive user guides? In this post, we’ll discuss exactly that – what the perfect tool for creating interactive user guides should deliver and which will be the best choice for your company’s needs. Ability to customize each interactive guide to fit your brand and style.

Analytic Tools 52

Analytic Tools User Testing Feedback Software Data Visualization 52

Userpilot

FEBRUARY 27, 2023

You get it right, and your customer base and revenue constantly grow. Get it wrong and your product will be plagued by churn, declining revenue, and poor customer reviews. So how do you make sure how you provide an excellent onboarding experience to your customers? Primary onboarding helps new users experience the Aha!

Onboarding KPIs 105

Onboarding KPIs User Testing Customer Experience Customer Feedback 105

Userpilot

OCTOBER 27, 2023

We look at how you can combine the two seemingly incompatible worlds and examine examples of companies that have managed to achieve this. Unlike sales-led businesses, a product-led growth company relies on product virality to drive customer acquisition and frictionless experiences that enable users to realize the product value.

Feedback Software 103

Feedback Software Embedded Analytics Analytic Tools Enterprise 103

Userpilot

MARCH 6, 2024

Personalized Customer Experiences : Tailoring onboarding sequences based on user data to impact their upgrade decisions. ABM for SaaS : Implementing Account-Based Marketing strategies to target high-value customers with personalized campaigns, nurture them, and make them more valuable for your business. Hubspot’s chatbot.

Feedback Software 98

Feedback Software Research Software Analytic Tools Product Research 98

Alchemer Mobile

AUGUST 6, 2020

12 Product Management Myths | Due to its murkiness, there are a few common myths that plague product management across industries and company size. This guide dispels 12 pervasive myths of product management, instead offering data to support truths and guidance around how to better understand the profession.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Userpilot

JANUARY 19, 2023

Do you want to measure your product’s success using quantitative metrics? You need to have a solid understanding of key quantitative metrics if you want to focus on and improve essential aspects of SaaS businesses like success measurement and customer retention. But before that, what are they exactly?

Onboarding KPIs 98

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 98

Userpilot

DECEMBER 7, 2023

Thus, properly harnessing data-driven insights is key to achieving product growth and business success. It will also guide you through uncovering and harnessing these insights in your SaaS business. When businesses collect and analyze data (from customers, marketing, etc.), Data is the backbone of modern marketing. Gather data.

Data Visualization 101

Data Visualization Analytic Tools Feedback Software Research Software 101

Userpilot

MARCH 17, 2024

The 10 analytics dashboard examples include web, digital marketing, business insights, social media, product usage, customer journey , user behavior , user retention, knowledge base , and Net Promoter Score analytics dashboards. Userpilot is the best tool for predesigned and custom dashboard visualization. Book a demo to learn more.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Dashboard 94

Userpilot

NOVEMBER 6, 2023

Looking for ways to measure and increase customer growth? Here is what this customer growth guide covers: Customer growth explained: what is it? The top metrics to measure customer growth rate. How Userpilot helps companies like yours to drive growth. What is customer growth? Your search ends here.

Onboarding KPIs 93

Onboarding KPIs User Testing Feedback Software Analytic Tools 93

Userpilot

APRIL 29, 2023

As well as show you some real-life examples of companies that are doing it right. It guides users through the app step by step as they engage with it, revealing only essential information at each stage. That’s why you need to follow the best practices to design an engaging onboarding experience that retains users.

Analytic Tools 96

Analytic Tools Feedback Software User Testing Customer Experience 96

Userpilot

APRIL 14, 2024

It allows your team to see every moment of the customer experience clearly, so you can make changes that work. Mixpanel is a popular analytics platform, but Userpilot’s unique features and capabilities make it a better choice for companies seeking more specialized insights and streamlined user experience management.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

MARCH 30, 2024

Whatfix is a digital adoption platform that helps enterprise organizations with onboarding, training, and supporting their employees or customers. Targeting the experiences to the right user segments is extremely important for your PLG plays to be successful.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

MARCH 16, 2024

Whatfix is a digital adoption platform that helps enterprise organizations with onboarding, training, and supporting their employees or customers. Targeting the experiences to the right user segments is extremely important for your PLG plays to be successful. All of these are possible without coding!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Gainsight

MAY 13, 2021

If one thing is abundantly clear, Customer Success has grown tremendously, both as a function and an industry, in recent years. Gartner’s research study is not only proclaiming that customer success here to stay, but the industry development it foresees is exponential, including the technology that improves processes and practices.

Reporting Tools 52

Reporting Tools Research Software User Testing Customer Experience 52

Usersnap

JANUARY 18, 2024

Why do the most successful product managers always seem to pay attention to the power of a well-constructed NPS survey ? These leaders understand that a streamlined NPS tool distills vast customer sentiment into actionable data, guiding strategic decisions. Question 24: What do you dislike about working with our company?

Data Visualization 52

Data Visualization Product Research Customer Feedback User Testing 52

Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. In this article, we will explore: How to leverage AI tools for customer success and retention. How can customer success managers address the challenges and concerns around AI when it comes to providing a better user experience?

Data Visualization 97

Data Visualization Analytic Tools Research Software Customer Experience 97

Userpilot

APRIL 11, 2023

Understanding the average customer retention rate for your industry is critical to determining the health of your business. It tells you whether your customer retention rate is too low or just good enough. If customers are the lifeblood of any business, then customer retention is the glue that holds it all together.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Intercom, Inc.

DECEMBER 16, 2019

ABM’s mixed reputation reflects the challenges that companies have faced implementing an account-based approach. Since then, the success of ABM has grown dramatically – 97% now say it has a higher ROI than other marketing tactics. ABM is well-suited to pursuing large companies who have longer sales cycles and more complex sales needs.

Reporting Tools 189

Reporting Tools Research Software Marketing Customer Experience 189

Userpilot

MARCH 16, 2024

The platform also helps you announce new product features and collect customer feedback. It essentially allows people like product managers, product marketing managers or marketers (who may not necessarily have a background in engineering) to create e.g. in-app onboarding experiences, optimize signup and onboarding flows etc.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

OCTOBER 17, 2023

Customer insights provide intelligence and analysis about customer experience, activities, and preferences. Therefore, they are vital for effective product strategies and ensure resource allocation aligns with customer needs. Analyzing customer service data to identify common issues and queries among new users.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Research Software 93

Userpilot

NOVEMBER 30, 2023

This guide will cover the different types of Mixpanel data! The “Compare to past” button lets you select a previous time period or custom date range. Custom events. Mixpanel’s custom events can be created from multiple standard events, combined with property filters, and then given a custom name.

Data Visualization 102

Data Visualization Reporting Tools Analytic Tools Feedback Software 102