Intercom, Inc.

JUNE 23, 2022

Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. Instead of reaching out directly to a sales team, customers are taking matters into their own hands and looking to trusted peer reviews for guidance.

Feedback Software 118

Feedback Software Research Software Reporting Tools Software Review 118

Userpilot

APRIL 11, 2023

Understanding the average customer retention rate for your industry is critical to determining the health of your business. However, the average customer retention rate by industry varies wildly. Customer retention rates by industry Of course, the ideal retention rate is 100%. But this number is hardly attainable.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Userpilot

OCTOBER 8, 2021

Many SaaS businesses rate Pendo Analytics among the best in the industry. You can review Pendo's analytics in their free trial, which displays various different graphs on the basis of dummy data. Paths show you all the actions taken by users before or after a specific event. Track Events. Feature Clicks. Guide Views.

Data Visualization 98

Data Visualization Analytic Tools Software Review Feedback Software 98

Alchemer Mobile

FEBRUARY 14, 2023

By David Roberts, CEO, Alchemer Today, Alchemer releases a product that changes the CX industry – Alchemer Workflow. From the day I arrived at Alchemer, I have thought about how the industry moves beyond simple surveys and simple analysis. When you engage with our survey product, you think, “collect valuable information.”

Feedback Software 130

Feedback Software User Testing Customer Experience Customer Feedback 130

Userpilot

JANUARY 8, 2024

By staying consistent with your SEO efforts , you’ll not only enhance your search rankings but also establish your brand as an authority in your industry and niche. While you can host webinars yourself, also explore collaborating with industry influencers or complementary businesses to co-host some sessions.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Gainsight

JUNE 23, 2020

My career in events started back in 2008 as a sales associate supporting sponsorship fulfillment. I fell in love with the nitty-gritty details of my job so I ventured out of sponsorship fulfillment and dove right into event management. Pivot…Pivot…Pivaat! February 28 – a day I remember well.

Events 88

Events Feedback Software Technical Review Systems Review 88

Userpilot

JUNE 11, 2021

This is where analytics software comes in. In this post, we will break down the analytics software each SaaS business needs to understand their buyer and user personas, prospects, users, and revenue metrics & company health. What types of Analytics software does every SaaS business need? Traffic analytics software for SaaS.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 29, 2024

Kissmetrics is a product analytics tool primarily focusing on event analytics. Hotjar is a product analytics software best known for its heatmaps and session recording tools. Totango is a customer analytics software focused primarily on customer success and churn reduction. Starts at Silver’s $199/month.) Enterprise.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

APRIL 24, 2024

Similarly, you can't expect potential customers to come on board without a well-designed software demo first. Personalize the demo environment based on the prospect's industry and use case. This event triggered an automatic trial reminder email with a demo CTA. Of course not!

Demo 95

Demo Research Software Feedback Software Product Research 95

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Onboarding KPIs 98

Userpilot

APRIL 22, 2024

Review feature usage data. For example, Xero, the online accounting software, has a feature that automates tax calculations based on the tax rates and rules of the user’s configured region. Use a product analytics tool such as Userpilot to easily tag features and key events users are expected to perform. Power features.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Weak Development Team 105

Split

MARCH 10, 2023

Believe it or not, this is also true of software architecture. Engineers love to crank out code. Why Care About Software Architecture? The Agile Manifesto starts with, and is fairly well summarized with the following sentence: We are uncovering better ways of developing software by doing it and helping others do it.

Software Review 98

Software Review Systems Review Data Visualization Document 98

Userpilot

APRIL 22, 2024

Encouraging referrals and reviews to expand word-of-mouth. Implement the customer success best practices with Userpilot code-free. For instance, you can use a welcome survey to gather information such as the user’s industry, their role within their organization, or their main motivation for using your product.

Analytic Tools 99

Analytic Tools Feedback Software Research Software Customer Experience 99

The Product Coalition

OCTOBER 19, 2020

Blockbuster failed to see (or ignored) the forces shaping its industry and was overtaken by a more innovative challenger (Netflix). Your company can use this same technique to identify how your industry is likely to evolve, helping you stay ahead of the competition, capitalize off of change, and avoid unwanted risks. What went wrong?

Technical Review 159

Technical Review Analytic Tools Research Software Automotive 159

Userpilot

OCTOBER 6, 2023

Review stage (BoFu). Educating people on what’s happening in the industry. For instance, you could send an email sequence explaining how a business can save thousands of dollars in taxes using your automated tax compliance software. Intent stage (MoFu). The stage where a lead becomes a free trial user. Source: Hubspot.

B2B 105

B2B Analytic Tools Feedback Software Data Visualization 105

Mind the Product

MAY 13, 2020

We’re not designers (except when we are) or engineers (unless we can code) or anything actually, y’know, useful. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Agile 179

Agile Feedback Software Product Research Software Review 179

Product Management Unpacked

NOVEMBER 2, 2021

This first-ever racing challenge, launched in late 2019, pitted student teams from universities around the world against each other in a multi-stage competition to program Dallara AV-21 racecars to race autonomously at a final fall 2021 event at the Indianapolis Motor Speedway.

Research Software 223

Research Software Systems Review Technical Review Development 223

Userpilot

JANUARY 9, 2024

Review and analyze to identify improvement opportunities. Follow industry conventions to maintain consistency in words and actions. Heatmaps Heatmaps are visual, color-coded representations of user reactions on various points and pages of your website or product. Create surveys code-free in Userpilot.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

APRIL 9, 2024

Known for its code-free onboarding flow creation, Appcues enables personalized in-app experiences focusing on user engagement and retention. Try Userpilot and Take Your Onboarding Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required How can onboarding software improve the customer onboarding process?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

NOVEMBER 30, 2023

You can collect feedback from your customer base via in-app surveys, feedback widgets, interviews, and by monitoring social media mentions and reviews. Market research techniques, like industry-specific surveys and customer segmentation analysis, can help you find underserved user groups in the market. Don’t stop there!

User Testing 105

User Testing Data Visualization Feedback Software Research Software 105

Userpilot

JULY 15, 2022

Industry blogs, social media channels, influencers and subject matter experts, product review websites, and offline conversations contribute to the dark funnel. Due to the circuitous nature of this journey, analytics may be blind to some critical touchpoints influencing it. Some of these data sources include: Industry blogs.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Userpilot

FEBRUARY 15, 2024

In this article, we’ve compiled our favorite software and conducted an in-depth review for each, highlighting their main analytics features and pricing. TL;DR Funnel analytics refers to the analysis of events across all stages of every customer journey. Event tracking. Event tracking in Userpilot. Enterprise.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

OCTOBER 17, 2023

Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Competitor reviews to identify where your competitors are delighting or disappointing their audience. Analyzing customer service data to identify common issues and queries among new users.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Research Software 103

Nulab

AUGUST 18, 2020

In August, we held a webinar called Offshore software development: Project Management using Backlog in collaboration with our Backlog user, Kiwi Advanced Technologies. Check out the full event video: Highlights: On sprint planning and WBS planning: . For future events, please stay tuned to our recently refreshed events page !

Webinar 79

Webinar Reporting Tools Technical Review Software Review 79

The Product Coalition

MARCH 30, 2021

The pressure is only increasing due to the influence of the pandemic, as more consumers begin to shift their preference to the comforts of home. With that in mind, software quality comes to the fore. Unfortunately, within the eCommerce field, high-priced data breaches occur frequently due to the influx of pandemic-related web traffic.

Reporting Tools 90

Reporting Tools Technical Review User Testing Data Visualization 90

Userpilot

JANUARY 31, 2023

Your product management team should review the goals it sets and then track results to check the progress toward objectives. Then, you can use the emails to notify them before the official product launch events. To keep up with SaaS industry standards, try maintaining a K-factor of 0.15 Then your K-factor is 50/200, or 0.25.

Onboarding KPIs 98

Onboarding KPIs Product launches Analytic Tools Feedback Software 98

The Product Coalition

APRIL 5, 2020

Based on A True Story: A Website Usability Test with A Forensics and Cybersecurity Specialist The following article, while it’s based on true events?—?the the names, characters, businesses, places, events, and identifying details have been changed to protect the reputations and privacy of all parties involved. it’s all coincidental.

Systems Review 78

Systems Review Software Review Research Software User Testing 78

Userpilot

JUNE 3, 2022

Therefore, as a product marketer, you need to continually update your skills to remain relevant in a constantly changing industry. To excel in your role as a product marketer you need to stay updated on best practices, industry developments, and all other product marketing strategies. Monday.com – project management software.

Research Software 98

Research Software Analytic Tools Feedback Software Data Visualization 98

Userpilot

OCTOBER 24, 2023

Userpilot helps you drive product-led growth, increase net dollar retention, and deploy your usage-based pricing model by adding contextual upsells that are triggered by in-app events. Benefits of usage-based pricing models There are a few key benefits of usage-priced for both customers and software companies: Lower barrier to entry.

Analytic Tools 105

Analytic Tools Data Visualization Reporting Tools User Testing 105

Userpilot

JUNE 9, 2022

Userlane’s code-free digital adoption platform runs as an overlay on software applications. The software allows you to create in-app, interactive content that guides users through processes in real-time and offers them intuitive on-demand assistance, within any browser-based application. Userlane Reviews.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

ProductPlan

NOVEMBER 10, 2020

Although the job description can vary from company to company and across industries, product managers all share at least a couple of common responsibilities. Code is written to dynamically create a custom experience based on user, device, previous visits, etc. ECommerce is such a competitive industry.

Research Software 92

Research Software Feedback Software Reporting Tools Technical Review 92

Userpilot

JANUARY 26, 2022

To analyze your company data, use the best SaaS analytics software to visualize the key metrics in charts, forms, and diagrams. As technology rapidly advances, the SaaS industry relies on data to thrive. Activation takes place when a user completes the key events in your product that lets them experience its value.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Gainsight

MAY 7, 2019

Without them, none of the software solutions or apps we love would be here today. Learn more about this exciting event for product managers here. Follow this Product industry influencer: LinkedIn | Twitter | Blog. Follow this Product industry influencer: LinkedIn | Twitter | Blog.

Technical Review 49

Technical Review Product Research User Testing Customer Experience 49

UX Planet

DECEMBER 11, 2023

Content is also continuously updated to keep up with industry trends. CDI Student Review(s): My friend Aliena Cai featured a review of CDI on her youtube channel last year. You can use the code ALIENA to get 25% discount for this certificate! You can use the the code FriendsChat15 , which is good for 15% off!

Technical Review 68

Technical Review Certifications Software Review Feedback Software 68

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

Research Software 89

Research Software UX Feedback Software User Testing 89

Modus Create

MARCH 3, 2021

The book is oriented toward software development, deployment, and security. The gist of the post is that you can do your development within Docker containers, install a project’s prerequisites within these containers, run and debug them on your workstation, and not have to install any particular software on your workstation except for Docker.

Software Review 98

Software Review Technical Review Development Systems Review 98

Mind the Product

APRIL 21, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Lily also founded ProductTank in Bristol, the Product Managers’ meetup with regular events and talks on Product now with 800+ members and growing. and at conferences across the US and Europe.

Product Research 169

Product Research Customer Experience Feedback Software Research Software 169