The Product Coalition

JANUARY 27, 2024

I also thank Product Coalition founder Jay Stansell, who has provided a collaborative product management education environment. Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry.

Analytic Tools 136

Analytic Tools Research Software Reporting Tools Software Review 136

The Product Coalition

JUNE 30, 2021

Vimeo OTT Review & Alternatives Have you been generating video content for a long time? The team handles the entire technical aspects so that you can focus on your expertise: original, high-quality video creation. If yes, you’ve definitely heard of Vimeo at some point. So, choose your OTT platform wisely.

Technical Review 89

Technical Review Systems Review Analytic Tools Embedded Analytics 89

Intercom, Inc.

MARCH 16, 2022

To achieve our mission of making internet business personal and scaling to support larger and larger customers, we have been continually, thoughtfully, and carefully investing in our people, systems, and processes to maintain Intercom’s high standards of availability. We build strong technical foundations. Here’s how we do it.

Software Review 118

Software Review Technical Review Systems Review Management 118

Mind the Product

APRIL 9, 2018

I love building enterprise systems, because you get to work with your customers/users every day and literally see their lives change as you release new features. In my case, at Zalando , these are systems for fashion buying, supply chain management, inventory management and procure-to-pay processes (e.g.

Reporting Tools 108

Reporting Tools Systems Review Enterprise Technical Review 108

The Product Coalition

MARCH 8, 2024

They involve integrating digital technologies and processes into every aspect of your business, from operations to customer interactions. It’s not just about adopting the latest gadgets, but about using technology to drive meaningful change and achieve specific business goals. What is the importance of digital transformation?

Enterprise 121

Enterprise Research Software Feedback Software Strategy 121

The Product Coalition

OCTOBER 19, 2020

This is a well known mantra among tech CEOs, especially Facebook’s Mark Zuckerberg. For the purposes of our example, I chose only two drivers (Technology and Isolationism), so we’ll have just one 2 x 2 matrix. We poll the team, and they select the future outlined in the top right quadrant (high Isolation and Technology).

Technical Review 159

Technical Review Analytic Tools Research Software Automotive 159

ProductPlan

NOVEMBER 10, 2020

For forward-thinking online retailers, this means hiring an eCommerce product manager. What Is An eCommerce Product Manager’s Product? Although the job description can vary from company to company and across industries, product managers all share at least a couple of common responsibilities. Fluency in eCommerce tech.

Research Software 92

Research Software Feedback Software Reporting Tools Technical Review 92

Userpilot

JULY 13, 2022

Do you follow any product manager blogs? Would you like to discover new ones that will give you valuable insights into product management ? In our article, we introduce 20 of our favorite product manager blogs that every product pro should follow, regardless of their experience. Our favorite product management blogs.

Blog 98

Blog Analytic Tools Research Software Feedback Software 98

Userpilot

JUNE 9, 2022

Our digital adoption technology is designed to help businesses across all industries guide and support their software users, enhance user experience, and ultimately ensure long-term user retention. Userlane Reviews. out of 5 star reviews. Here’s a typical review of Userlane: “What do you like best?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

The Product Coalition

JUNE 14, 2022

We discussed how localization works at Alconost and how the company manages quality control with localization department team leads. We discussed how localization works at Alconost and how the company manages quality control with localization department team leads. Currently we have 24 managers working with over 500 translators.

Feedback Software 118

Feedback Software User Testing Systems Review Technical Review 118

Userpilot

JULY 9, 2021

What are the best product management books to add to your 2021 reading list? We’ve put together a list for you with a few staples from every product manager’s bookshelf and some new releases too. New in – Best New Product Management Books in 2021. Product Management Books #1 – Continuous Discovery Habits [NEW! ].

Books 98

Books Research Software Feedback Software Analytic Tools 98

freshtrax

APRIL 25, 2024

What’s the appeal of this service and the evolution of self-driving technology? Let’s take a closer look at this new technology and its user experience. trillion yen) from investors such as SoftBank, Honda, and Microsoft to test and develop self-driving car technology. This new cab service will be completely driverless!

Technical Review 59

Technical Review Artificial Inteligence Customer Experience Systems Review 59

Gainsight

JUNE 23, 2020

My career in events started back in 2008 as a sales associate supporting sponsorship fulfillment. I fell in love with the nitty-gritty details of my job so I ventured out of sponsorship fulfillment and dove right into event management. February 28 – a day I remember well. Not All Vendors Are Created Equal.

Events 88

Events Feedback Software Technical Review Systems Review 88

Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. After booming for the best part of two decades, a number of factors coincided to transform the SaaS landscape and tech more broadly. As we know, we’re in the middle of a tech industry slowdown. Well that was quite the year.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Iteratively Blog

MARCH 15, 2020

Apache Kafka), distributed systems, and much more. ? It’s recorded bi-weekly where they feature in-depth analysis and a top-notch interview that highlights the people applying these technologies in real-life scenarios. ? A large part of the reason is due to the fact that not everything is measurable. Play the latest episode. #4

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Userpilot

OCTOBER 17, 2023

Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Competitor reviews to identify where your competitors are delighting or disappointing their audience. Analyzing customer service data to identify common issues and queries among new users.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

The Product Coalition

FEBRUARY 26, 2020

Of course, what will work for you will vary based on your role, level and goals you’ve set with your manager. And for full transparency, managing one’s time and flow of information is a continual work in progress. What I’ve included below works for me and are best practices I’ve developed throughout my career.

Information 78

Information Technical Review Technology Systems Review 78

Gainsight

FEBRUARY 10, 2022

Customer Success Management. In the past, Customer Success Managers (CSMs) were tasked with preventing customer churn and increasing retention. They monitored product use, flagged any unhappy customers, and ran Quarterly Business Reviews (QBRs) to maintain the current customer base. Today, CSMs are responsible for so much more.

Customer Experience 97

Customer Experience Onboarding KPIs Software Review Technical Review 97

Userpilot

MARCH 7, 2024

Free tools offer basic functionalities but are limited in different aspects like customizations, technical support , and integrations with other apps. Segment is the best customer data collection and management platform. Amplitude is the best product insights tool with AI-based event analytics. Mobile analytics tools.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Research Software 105

Userpilot

FEBRUARY 21, 2023

In Heap, you can segment users based on their demographics and event completion, while in Pendo you can also use mobile-specific data, like the OS version. In Pendo , the information about Track Events is also recorded programmatically without the need for tagging. In Userpilot, you need to create events and tag features manually.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

The Product Guy

JUNE 25, 2018

This article highlights a few ways to increase clarity and provide better role definition between a manager and a direct report as it pertains to daily situations involving escalations, blockers, and air cover. Given the split responsibility between manager and direct report, alignment and effective communication in these situations is key.

Product Management 120

Product Management Product Manager Reporting Tools Technical Review 120

Userpilot

DECEMBER 20, 2023

Natural Language Processing (NLP) enhances support ticket management by automating analysis and intelligent routing, leading to faster resolution. Machine learning enables businesses to respond to customer behaviors with automated events and notifications. This streamlines the process and prioritizes the more complex or urgent issues.

Artificial Inteligence 105

Artificial Inteligence Data Visualization Customer Experience Customer Feedback 105

The Product Coalition

JANUARY 5, 2023

The insurance industry is no stranger to technological change. Source: 1 Claim process & documents review The insurance claim process is a complex process. This is a request made to the insurance company for an incident covered by their insurance policy such as a fire, motor accident, or other covered event.

Document 78

Document Systems Review Customer Experience Technical Review 78

Userpilot

MARCH 14, 2024

Looking for an effective event tracking tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your event tracking needs. Schedule a demo today to explore its powerful event tracking capabilities firsthand.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

CardBoard

OCTOBER 6, 2023

Balancing requirements, managing deadlines, and aligning stakeholder expectations are just a part of your daily routine. It’s a practical, hands-on framework that’s designed to make your role as a product owner more manageable and more effective. Agile is like the operating system on your smartphone.

Agile 52

Agile Feedback Software Software Review Systems Review 52

Userpilot

MAY 6, 2024

Technographic details on devices and platforms used to ensure compatibility and support across technologies. Lik e event tracking or surveys. The profile is used to manage their identity, roles, and access rights. It includes information about the frequency of use, used features , completed events, and duration of use.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

JANUARY 26, 2023

The more effectively you manage customer feedback and incorporate it into your product, the more valuable it becomes to your customers. In this article, we’ll dive into what real-time feedback really means and teach you step-by-step to set up a feedback system. Want to set up a real-time customer feedback system?

Feedback Software 98

Feedback Software Customer Feedback Customer Experience User Testing 98

Userpilot

MARCH 12, 2024

Collecting and interpreting user behavior analytics is crucial due to the extreme competitiveness in the SaaS space, which only continues to escalate. You can analyze user behavior through heatmaps, session replays, in-app surveys, funnel analysis , event tracking, and A/B testing. What can you track with user behavior analytics?

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

JANUARY 9, 2024

Review and analyze to identify improvement opportunities. Here are the 10 usability best practices about key user flows to keep in mind: Communicate system status so users know what is going on. Use language familiar to the user instead of technical jargon. Study behavior trends to highlight any UX designs users avoid.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

TIBCO - Thought Leadership

APRIL 9, 2019

Innovative technology is the solution. But technology is also a challenge, as too many tools are inefficient and too few tools are incomplete. This combination of technologies can serve as the intelligent real-time brain guiding your digital nervous system so you can compete more effectively in today’s digital business world.

Reporting Tools 51

Reporting Tools Analytic Tools Data Visualization Technical Review 51

Imaginary Cloud - Design

JULY 2, 2020

However, it's likely that they are outdated regarding society/technology/design patterns or to only present high-level good practices that are more or less atemporal. I believe the focus on high-level practices is due to two reasons: The obsolescence issue already mentioned above. The problem with the first case is self-explanatory.

Books 138

Books Technical Review Research Software Data Visualization 138

Userpilot

MARCH 11, 2024

Looking for an effective event tracking tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking? Try Userpilot!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

SEPTEMBER 4, 2023

Earn advocacy by exceeding expectations and proactively seeking referrals, reviews, testimonials, and feedback. Robust analytics, campaign management, and personalization engines enable orchestration. Top brands orchestrate journeys seamlessly thanks to technology. The goal is repeat purchases.

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

Userpilot

JUNE 3, 2022

Additionally, you need conferences and events to expand your network and learn from experts directly. The State of SaaS Onboarding is the yearly review of onboarding flows of more than 1000 SaaS companies, created by Userpilot and The State of SaaS meta report is a summary of other SaaS reports. Project management tools: Monday.

Research Software 98

Research Software Analytic Tools Feedback Software Data Visualization 98

Userpilot

FEBRUARY 20, 2024

Choose an email marketing platform for automation : Select a tool that supports segmentation, automation, A/B testing , and integration with your tech stack. Integrate data with the email marketing tool : Ensure your platform integrates well with other systems for up-to-date user data. Tracking in-app events with Userpilot.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization User Testing 104

Gainsight

SEPTEMBER 22, 2023

Technology companies, in particular, adopted these points of differentiation to gain market share. HubSpot shot to fame due largely to its laser focus on inbound marketing. The proliferation of technology and low barriers to entry mean that anyone can start a business. Thought Leadership Think of any well-established company.

Education 52

Education User Friction Customer Experience Customer Feedback 52

eG Innovations

JULY 4, 2019

Citrix application and desktop virtualization technologies are widely used by organizations that are embarking on digital transformation initiatives. George is also a Citrix Technology Professional and has contributed immensely to the Citrix community. Compute also affects logon time performance.

Reporting Tools 89

Reporting Tools Technical Review Systems Review Customer Experience 89