Andrew Chen

JUNE 6, 2017

Extrinsic vs intrinsic motivation, and their accompanying rewards systems. Extrinsic — get a direct reward for referring someone. Extrinsic is easier to bolt on after the fact, but intrinsic (built in to the product early on) creates deeper defensibility by creating network effects. Example: Slack going viral.

User Testing 88

User Testing Startups Feedback Software Customer Experience 88

The Product Coalition

AUGUST 12, 2018

Understanding Human Motivations One challenge that Product Managers face when designing new products or features is that behavior and perceived opinion are completely different things. Understanding human motivations can help product managers grapple this. Understanding human motivations can help product managers grapple this.

User Testing 62

User Testing Research Software Customer Experience Product Management 62

Userpilot

OCTOBER 14, 2021

A proper UX gamification system uses the following components: goals/objectives, rules, feedback rewards, motivation, freedom of choice, and freedom to fail. Periodically reminding users of how close they are to their goal will motivate them to keep moving forward. 5 – Motivation. 3 – Feedback. 4 – Rewards.

Feedback Software 52

Feedback Software Customer Experience User Testing UX 52

Amplitude

JANUARY 30, 2019

Price is a gameable metric used to entice shoppers to buy, which does provide extrinsic value but won’t describe the intrinsic value of finding the perfect black dress for the holiday party. Then you can actually test that hypothesis using your data to understand onboarding motivations, which is tied to your consumer-centric hypothesis.

Onboarding KPIs 51

Onboarding KPIs User Testing Analytic Tools Data Visualization 51

Intercom, Inc.

JANUARY 26, 2021

The two types of Motivation. You’ve probably heard of the phrase “action before motivation.” This means that instead of waiting until you feel like doing something, you should just do it, which in turn will make you feel more motivated about completing the task. But did you know that there are two specific types of motivation?

Framework 118

Framework User Testing Customer Experience Customer Feedback 118

Userpilot

JULY 25, 2022

Fogg behavior model are motivation, ability, and prompt. Motivation is the desire to take action. Here’s how to use “ motivation ” to drive adoption: Use Aha moments which are core motivators for users to keep engaging with your product. Motivation is the desire to take action. reply to a text).

Customer Experience 97

Customer Experience Data Visualization Framework Demo 97

Userpilot

JULY 23, 2023

Determine your customer’s goals and their internal motivations to reach those goals. Their motivations, the barriers they’re facing, and the gains they expect to obtain. Intrinsic, extrinsic, and alternatives. Motivation, opposition, and impression. List JTBDs based on the previous data. The customer.

Framework 98

Framework Feedback Software User Testing Data Visualization 98

Mind the Product

APRIL 13, 2020

She saw that if you turn the intrinsic motivation of creative people into extrinsic motivation then they shut down and they stop being creative. “The first six months were good – a lot of the best game designers in the industry were there. She adds: “The second six months as we prepped for our IPO were brutal.

Technical Review 195

Technical Review Weak Development Team Travel Product Research 195

Product Talk

JULY 19, 2023

” For example, for the opportunity “PMs lack extrinsic and intrinsic motivation to engage with community,” a few highly voted solutions included “Lunch and learns focused on creating a safe place” and “Support the product community programs mentorship, collaboration, communication, and upskilling.”

Analytic Tools 175

Analytic Tools Product Research Customer Experience User Testing 175

Userpilot

SEPTEMBER 2, 2021

Badges, points, and other forms of extrinsic motivation give the brain a dopamine hit that tells users to repeat the action again in the future — increasing engagement while simultaneously reducing churn. Another example would be gamifying onboarding with a progress bar to keep users motivated.

Feedback Software 93

Feedback Software Research Software User Testing Onboarding KPIs 93

UX Planet

FEBRUARY 21, 2024

Campbell) In other words, mythology is a foundational knowledge about values, beliefs, aspirations, and motivations. I strongly believe that we all have own intrinsic knowledge — other than extrinsic one — as well as intuitive sense of right and wrong that we can listen to and act upon. It unites the field of nature with my nature.”

Research Software 72

Research Software Feedback Software Government Differentiation 72

Business of Software Conference

JANUARY 23, 2020

And to understand why we have to understand human motivation. This is a standard theory of motivation. Researchers distinguish between intrinsic motivation where we do things for their own sake and extrinsic motivation. And most importantly flow makes our activity intrinsically motivating.

User Testing 97

User Testing Customer Experience Feedback Software Research Software 97