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Customer Success Platform- An In-Depth Comparison of The Best Tools To Use In 2022

Userpilot

Is your customer success platform up to scratch for 2022? SaaS is evolving and users today expect more value, more quickly, with less effort than ever before. If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again?

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Best User Retention Tools & Software to Keep More Customers

Userpilot

The choice of user retention tools and software available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools & software so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector.

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What is Value Realization in SaaS and Why Does It Matter?

Userpilot

Which involves the implementation of your product through in-app onboarding and self-service support. It involves adapting your product to your customer’s ever-changing expectations through in-app surveys and review gathering, making it timeless. Time to live is the time it takes for a customer to implement your solution.

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Product Analyst: Responsibilities, Skills, and Requirements

Userpilot

This change has been primarily driven by increased access to analytics tools like Userpilot that help businesses achieve product growth. A product analyst needs to have the following skillsets: Technical skills: data analysis , data visualization, statistical analysis, and technical tools. What do product analysts do?

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Better Product Internationalization With Localization Best Practices

The Product Coalition

Here I explain some localization best practices and solutions. For example, the code for certain areas of text doesn’t take into consideration the space needed for some languages, meaning more working hours must to go into fixing this. And it’s also become the epitome of user-friendliness. Translatable texts?—?usually

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Applying Proto-Strategy to Product Management

The Product Guy

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

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A summary of “Building Products for the Enterprise”

The Product Coalition

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. But why is working in enterprise software now different?