Usersnap

JUNE 15, 2023

Building a powerful SaaS product takes way more than just an idea. Having a well-thought-out product management process can help you build a high-impact product roadmap, smartly collect customer feedback, know which initiatives or requests to prioritize, get executive buy-ins, etc. Conduct user testing and gather feedback.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

The Product Coalition

FEBRUARY 5, 2021

Then she decided to acquire technical skills in web development to get closer to the product development process. She had many ideas about how to improve marketing tactics but did not have the technical skills to either make the necessary changes on the web or create better solutions using technology.

Technical Advisors 110

Technical Advisors Reporting Tools Technical Review Customer Experience 110

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. out of 5 stars. Where to buy?

Books 98

Books Research Software Feedback Software Analytic Tools 98

Userpilot

AUGUST 18, 2020

The choice of user retention tools available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. User retention tools – Analytics.

Analytic Tools 62

Analytic Tools Feedback Software User Testing Data Visualization 62

Gainsight

AUGUST 5, 2022

Over the past ten years, the role of Customer Success Manager has evolved and changed as much as the field of SaaS has. Preparing and presenting executive reviews. The second part is knowing your customer, their problems, and the solutions to those problems. Now CSMs are an integral part of almost every field of business.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. The best way to know your customers is through feedback. How to use technology to create something. Use it to make better product decisions.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Userpilot

SEPTEMBER 8, 2021

Product tours are an essential way to onboard users in your app. Yet, all too often, SaaS businesses see their customers not completing the product tour, or even churning during the onboarding stage. We generally advise against linear, top-down product tours. Using product tour software is a better decision.

Analytic Tools 85

Analytic Tools Feedback Software Onboarding KPIs Software Review 85

Intercom, Inc.

JANUARY 5, 2023

He’s worked to improve the call center experience in the 1990s, becoming Amazon’s first Worldwide Vice-President of Customer Service, and, in the early 2000s, started a CX consulting firm, Driva Solutions, which helps businesses create great experiences to this day. It’s a business tax software company called Xero.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

Intercom, Inc.

MAY 19, 2022

The results are in: businesses are investing more in measuring the impact of their customer service and turning to tools such as self-service and proactive support to drive a good experience. And then we’ll talk about proactive support and self-service solutions and how these two fit in when talking about support, quality, and growth.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

Userpilot

MARCH 3, 2022

Product managers with technical skills such as SQL or technical stack are in high demand, so highlight them in your resume. Competence in using product analytics tools is a must for product managers, and the recruiters will be looking for them in your resume. Show off your Product Manager (technical) skills.

Data Visualization 89

Data Visualization Analytic Tools Technical Advisors User Testing 89

Imaginary Cloud - Design

JANUARY 30, 2020

In the last year, major companies in business intelligence (BI) digital solutions, such as Qlik and Tableau were already investing on it. This may be due to this new paradigm coming from, and still being restricted to, the realm of data scientists. However, it's essential that businesses don't underestimate those tools' UX design.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

UX Studio: Product Management

JULY 14, 2021

As a design thinking consulting firm , we advise on product strategy, lead workshops, and offer customized training to equip your business with the best UX practices. On a call, we will discuss your challenges and motivations to craft a customized solution for your organization. . Is there anything we can help you with now?

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Bain Public

MAY 29, 2020

FUN FACT: It is actually thanks to the coaching service for innovative and technological SMBs (PMEit) administered by MAIN that we’ve been able to work with some of our incredible clients, Wastack , LiveScale , Blaise Transit and Enkidoo , and provide them with product management, consultancy and coaching support. Julien Chosson CEO, Wastack.

CTO Coach 52

CTO Coach Research Software Startups Feedback Software 52

Usersnap

FEBRUARY 19, 2019

Negative online feedback is just a finger’s swipe away. Do we have any smart solutions available? It is a cost-effective and real-world multi-platform testing approach. Industries are being disrupted by digital technologies today. We are witnessing rapid growth in the Cloud, SaaS and mobile space.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

PMLesson's Ace the PM Interview

MARCH 1, 2020

I studied mathematics at UCLA, worked 2 summers as a software engineering intern at a Series E AdTech startup, and advised Metta World Peace (Ron Artest) as the product manager for his social basketball app, Gradelo. Due to the number of applicants, making it past the resume screen may rely on a bit of luck.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Department of Product

JUNE 27, 2022

Who does technical leadership? Give them lots of support and direct feedback. Typically I’ve seen these be called Business Review meetings. When I was at Gremlin, we copied Amazon’s approach, and had these meetings: A “weekly business review” meeting, with local leadership. A “monthly business review” meeting.

Weak Development Team 52

Weak Development Team Onboarding KPIs Embedded Analytics Reporting Tools 52

The Product Coalition

MARCH 21, 2018

A mentor advised me to think about three broad categories?—?the Understand the technical architecture for the product : Get an engineer to sit down with you and explain how the product works under the hood and which major technologies and frameworks have been used. OKRs are a great tool to drive alignment across the team.

User Testing 60

User Testing Technical Advisors Research Software Feedback Software 60

Business of Software Conference

NOVEMBER 26, 2018

Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? She is very open minded about new products and keeps up to date with technology. Upcoming Events.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

Product Bookshelf

JANUARY 31, 2017

The book starts with Sean agreeing to be the first product manager at Alpha Technology Ventures. This list is particularly useful for a product manager who came to the role from a technical team and may not have previously reviewed this type of information. Make sure to schedule at least two to three hours for the meeting.”

Technical Advisors 48

Technical Advisors Product Management Product Manager Technical Review 48

Pragmatic Marketing

SEPTEMBER 16, 2009

As product managers, we bear the responsibility for bridging the two worlds – technical and business, and need to influence both. Change must happen on two levels across the organization: Technical – Roles and responsibilities must be understood, accepted, and adopted. As a result, specializations in roles developed.

Technical Advisors 70

Technical Advisors Technical Review Feedback Software Agile 70

Business of Software Conference

JUNE 29, 2020

what to build, what programs to roll out, how a process should work), our company’s solutions are only as good as we are. Teresa Torres (Product Discovery Coach, Product Talk) – Managing Outputs vs Outcomes from Business of Software Conference. But if we make all the output decisions (e.g.

User Testing 59

User Testing Feedback Software Research Software Product Research 59