Sachin Rekhi

JANUARY 9, 2017

I studied computer science in the engineering school and ultimately settled on finance at Wharton. While I may have been better served studying marketing or management, I did learn some important finance principles that I still use day-to-day in my product management role. Finding the arbitrage opportunity.

Finance 69

Finance Feedback Software User Testing Weak Development Team 69

Ronke PM

AUGUST 16, 2023

Table of Contents Technical Support Customer Success/Relationship Managers Marketing Sales Team Data Scientist Finance UX Researcher UX Designer Content Designers and Conversational Designers Engineering Legal Security (IT) PMO (Product Management Office) (Bonus!) This act helps me to put myself in the customers’ shoes.

Onboarding KPIs 52

Onboarding KPIs Weak Development Team Research Software Customer Experience 52

Mixpanel

JUNE 10, 2020

But in the consumer finance space, sensitivity towards personal financial data makes considerations around product experimentation all the more delicate. On the NerdWallet team, we go beyond a binary “pass / fail” grade on demo days with Engineering, Product and Design. These turkey demos have surfaced key learnings for our team.

User Testing 76

User Testing Product Research Weak Development Team Customer Feedback 76

UX Studio: Product Management

JUNE 22, 2021

They get most of the recognition, but they also have to be involved in everything, which is super tiring and often leads to stress, burnout, and bad health. They don’t have to make every decision and double-check everything done by their teams. Context: the most important tool to empower your team. All without their manager.

Data Visualization 130

Data Visualization User Testing Analytic Tools Weak Development Team 130

Userpilot

DECEMBER 13, 2023

The jobs-to-be-done (JTBD) framework is a customer-centric tool for product development and innovation, focusing on understanding the specific tasks or “jobs” customers hire products to do, providing insights into customer motivations, guiding innovation, aligning product features with real needs, and aiding in market segmentation.

Product Research 103

Product Research Data Visualization User Testing Customer Feedback 103

Sequent Learning

JULY 25, 2022

You’ve been working at home, you miss your team. ” Have you been paying attention to your professional development as a product manager? An uncanny knack for being proactive in recognizing market trends and identifying competitive forces. Build and cultivate collaborative teams, even if everyone’s virtual.

Weak Development Team 40

Weak Development Team Customer Experience Reporting Tools Development 40

Userpilot

JUNE 20, 2023

TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need. Apart from testing the demand for the product, idea validation helps teams assess if they have the necessary expertise and resources to build the product. Goal setting framework.

User Testing 85

User Testing Product Research Feedback Software Customer Feedback 85

Userpilot

JULY 27, 2023

They also manage finances and supervise one or more engineering teams. Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers. Average salary: $192,383/yr. Average salary: $151,254/yr.

Research Software 94

Research Software Feedback Software Analytic Tools Onboarding KPIs 94

Userpilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. Developers tend to overcomplicate code when they don’t have enough experience or want to show off their skills. Poor prioritization and external pressure are also common causes. Book the demo!

Feedback Software 89

Feedback Software Analytic Tools Research Software User Testing 89

Mironov Consulting

AUGUST 29, 2023

 Renting (licensing) means we can put more of our own effort into market differentiators. We want to invest our always-scarce development efforts in work that truly matters to our customers, or where only we can do what’s necessary.  So

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Engineering 52

Mironov Consulting

DECEMBER 5, 2023

  We could conceivably do this by raising prices; opening new geographic markets; expanding the current product line; building and launching a new e-commerce business alongside our enterprise CRM business; getting the ticket concession for Taylor Swift’s next tour; or inventing cold fusion to save the planet. ” What To Do?

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

Roman Pichler

JUNE 7, 2021

Be Clear on When to Involve the Stakeholders and Development Teams. Complex and high-impact decisions, however, are best made together with the stakeholders and development teams. Additionally, include the development team members in product backlog decisions , and always choose sprint goals together.

Weak Development Team 71

Weak Development Team Product Research Workshop Customer Experience 71

DISQO

JUNE 30, 2017

Input from executives is only less common than input from product owners, engineering teams, and the product managers themselves. The challenge for product leaders is that ideas from the C-Suite often lack customer validation and therefore put teams at risk of investing resources in ideas that won’t be successful.

Weak Development Team 53

Weak Development Team Product Research User Testing Customer Feedback 53

The Product Coalition

OCTOBER 5, 2020

Many teams and organisations jump into build mode too early. It often includes researching customers, researching the market, developing mockups, prototyping and sometimes developing rough working products. Some teams do this continuously, and others do it more like a project. This brings us to the next risk.

Product Research 181

Product Research Research Software Weak Development Team Customer Experience 181

The Product Coalition

FEBRUARY 1, 2022

Pivoting done well means the team doesn’t lose direction and can build on the insights for new product development. In finance this is known as a “stop-loss order”. The product team discovered that visitors mostly used the video upload feature and stripped down all other features over time.

Weak Development Team 123

Weak Development Team Technical Review Workshop Customer Feedback 123

Intercom, Inc.

NOVEMBER 3, 2022

Scaling a support team is challenging enough as it is. Maybe you’ve just extended support hours and it’s becoming harder to plan shifts for different time zones; maybe you’re spending hours figuring out schedules for the week ahead; maybe the inflow prediction was a bit off and now your team is under or overstaffed.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

DISQO

JUNE 30, 2017

Input from executives is only less common than input from product owners, engineering teams, and the product managers themselves. The challenge for product leaders is that ideas from the C-Suite often lack customer validation and therefore put teams at risk of investing resources in ideas that won’t be successful.

Weak Development Team 40

Weak Development Team Product Research User Testing Customer Feedback 40

DISQO

JUNE 30, 2017

Input from executives is only less common than input from product owners, engineering teams, and the product managers themselves. The challenge for product leaders is that ideas from the C-Suite often lack customer validation and therefore put teams at risk of investing resources in ideas that won’t be successful.

Weak Development Team 40

Weak Development Team Product Research User Testing Customer Feedback 40

The Product Coalition

MAY 18, 2016

I did what I should have, and was not bad at it, as numbers and analysis are not hard for me, but besides, I couldn’t say that I really enjoyed it. My supervisors in different teams (I was in a management trainee rotational program) gave me two big projects. Not sure though, I went to business school, hoping to find my way.

Technical Review 60

Technical Review Finance Research Software Feedback Software 60

Gainsight

MARCH 19, 2020

Let’s start by acknowledging that Customer Success teams always have the coolest people in the company. They develop a deep understanding of the customer’s problems and how the company can offer a better overall solution. So why are Success leaders often second-class citizens on the executive team?

Weak Development Team 59

Weak Development Team Data Visualization Reporting Tools User Testing 59

The Product Coalition

JANUARY 27, 2022

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality. Waterfall and agile: A smart method or bad solution?

Reporting Tools 128

Reporting Tools Feedback Software Agile User Testing 128

Mind the Product

MAY 9, 2019

In March last year, my colleague and Mind the Product’s Director of Training, Rosemary King, wrote about how the company departments working alongside a product team could better work together to meet their common goals and to improve working practices. In Marketing, in Product, in Operations… test, learn, test again. Test Everything.

Product Research 148

Product Research User Testing Weak Development Team Embedded Analytics 148

The Product Guy

FEBRUARY 27, 2020

At JCDecaux, I led the development of an information kiosk for airport passengers. Passengers are also able to view hotel information and use the devices to speak to the sales team of the hotel. Feasibility risk impacts the capacity of the team to build the product given time, skills and technology constraints.

User Testing 167

User Testing Weak Development Team Product Research Customer Experience 167

Usersnap

MARCH 19, 2019

Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle. Do you consider customer feedback?

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Gainsight

MARCH 9, 2020

Let’s start by acknowledging that Customer Success teams always have the coolest people in the company. They develop a deep understanding of the customer’s problems and how the company can offer a better overall solution. So why are Success leaders often second-class citizens on the executive team?

Weak Development Team 52

Weak Development Team Data Visualization Reporting Tools User Testing 52

Department of Product

NOVEMBER 16, 2023

If you’ve not heard of Celonis before, it’s a SaaS company that focuses on one thing product teams tend to either love or hate: process map diagramming. Essential reads for product teams New from the Department of Product this week: ? Enjoy the rest of your week! That’s the first big difference to note.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Artificial Inteligence 52

Atlassian

FEBRUARY 18, 2022

Psychologically safe work environments allow team members to feel that they can safely take calculated risks without fear of repercussions. On the journey to success, how your team members feel about their work environment may be just as important as the skills they bring to the table. 5-Second summary. What is psychological safety?

Weak Development Team 132

Weak Development Team Leadership Consulting Reporting Tools 132

Mixpanel

NOVEMBER 9, 2020

More recently in 2020, cloud-based data warehouse Snowflake went public at an eye-popping market capitalization of $70 billion. However, they don’t meet everyone’s data needs—particularly product teams’ BI tools are great at visualizing any data that can be queried from a data warehouse. Analysis depth vs. breadth.

Data Visualization 112

Data Visualization Analytic Tools Differentiation User Testing 112

Intercom, Inc.

JUNE 13, 2018

To do that, it’s not enough to replicate textbook marketing strategies. Staging events might be a lot harder than some other tactics, but nobody said marketing was easy. That’s likely going to be your most significant resource and finance drain at the start of building your events strategy. When resources are low, impact is key.

Events 205

Events Branding Customer Experience User Testing 205

Mind the Product

JUNE 22, 2018

The service lets customers manage their finances with their mobile phone. Chris was part of the development team when M-Pesa launched, he then moved on to run its architecture and redesigned the system to support 400,000 transactions per second. The Story of M-Pesa and M-Shwari. Be Passionate. It’s a simple as that.

Data Visualization 90

Data Visualization Banking Weak Development Team Customer Experience 90

Intercom, Inc.

JUNE 23, 2020

Once every decade or two, developments in technology trigger monumental changes in an industry. The Conversational Support Funnel has three layers: Proactive Support with messaging to answer customer questions in the product experience, reducing the number of queries reaching the support team.

Customer Communications 245

Customer Communications Customer Experience User Testing Inbound 245

Userpilot

JANUARY 21, 2021

In this post – we will make it clear how Product Owner vs. Product Manager’s roles differ, what skills each need to have to excel in their roles, why you need both in your product team and when is a good time to hire for those roles! Product Manager’s roles is the stage in the product development process where each is involved.

User Testing 97

User Testing Customer Feedback Onboarding KPIs Product Management 97

Business of Software Conference

APRIL 13, 2021

In a Cambridge career spanning 25 years Gareth has, at one time or another, managed every part of a software business: HR, sales, product development, engineering, marketing, finance, and IT. Trust in your leaders, teams, and peers. But you don’t have to do it alone if you can find and develop trust.

Weak Development Team 52

Weak Development Team Finance Leadership Engineering 52

Mind the Product

NOVEMBER 26, 2019

Bad time-management in product teams (or any team for that matter) is a source of pain for many but, by taking some simple actions you can ensure they’re a thing of the past. Here’s how you can support your team’s time-management as a product leader. In Conclusion.

Customer Experience 116

Customer Experience Weak Development Team Management Management 116

Modus Create

APRIL 5, 2021

I’m currently a senior double majoring in Finance and Operations and Information Management (OPIM) in the McDonough School of Business at Georgetown University. Growing up in rural Maryland and being the only child to two Asian immigrants meant that I had no idea what finance entailed. My College Experience. The Value of Innovation.

Software Engineering 91

Software Engineering Software Review Engineering Technical Review 91

Innovatemap

MARCH 22, 2023

At any given time, we work with 30 different clients from various industries in markets from coast to coast. But in the second half of the year, there was a very apparent correction in the market — funding stalled. If Q4 made us question market projections and the state of the economy, Q1 validated those concerns with data.

Weak Development Team 52

Weak Development Team Reporting Tools Data Visualization Banking 52

Intercom, Inc.

OCTOBER 1, 2020

Sales, marketing, finance, support, and R&D all use the roadmap for different thing. Sales want to sell it, marketing needs to plan for it, finance needs to model it, support needs to be able to explain it, and R&D needs to be excited about it. Getting this right allows your teams to work in lockstep together.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165