Gainsight

APRIL 26, 2022

Managing the tech stack is a core competency for CS Ops, including configuring software to align with the needs of the CSM team. However, this doesn’t mean CS Ops needs a software engineer; the best way to manage customer success tech is with a problem-solver who has excellent communication with the team.

Reporting Tools 92

Reporting Tools Analytic Tools Enterprise Data Visualization 92

PMLesson's Ace the PM Interview

OCTOBER 24, 2020

Do some research on the company to help display why you’re interested in the position there. Larger companies may require you to sit down with a few more individuals, such as the TPM manager, or a stakeholder from another department like finance, legal, marketing, etc. Finally, have an interview with the hiring manager.

Research Software 97

Research Software Framework Management Management 97

The Product Coalition

JUNE 24, 2021

Benchmark clearly spelled out the terms of their financing in their term sheet, which made the closing process smooth and on schedule. It’s about showing that you have identified your positioning. Airbyte essentially makes them autonomous; they are no longer dependent on the priorities of the data or software engineering team.

Feedback Software 92

Feedback Software Software Review User Testing Development Team Review 92

Business of Software Conference

NOVEMBER 30, 2023

Shah tells the story of when he was a young software engineer working for a major company – many years before he co-founded HubSpot. Shah and his co-founder ultimately ended up selling their company because they weren’t positioned well enough to grow profitably in the long run. Partnering with big companies can be great.

Customer Experience 52

Customer Experience User Friction User Testing Enterprise 52

The Product Coalition

OCTOBER 6, 2020

Jared Feldman, Founder & CEO of Canvs At a fireside chat at Meetup HQ in New York City, Jared sat down with Greg Battle , Chief Product Officer at finance intelligence company, Laso to discuss Canvs products, the world of qualitative analytics, and what it takes to build a business dedicated to understanding the power of empathy.

User Testing 145

User Testing Data Visualization Product Research Research Software 145

The Product Coalition

MAY 10, 2018

When product management first burst forth into the early world of agile software development?—?a software engineering was the common path towards the uncommon field of product managers. The product manager is in a position where they have to inspire engineers to build products which inspire change.

Reporting Tools 74

Reporting Tools Product Research Customer Experience Engineering 74

Intercom, Inc.

OCTOBER 31, 2019

. “Take the work out of work, that’s my motto in life” Prior to that, I was the CIO of another large Fortune 500 company called KLA-Tencor, and the rest of my life has been in software engineering: building tools to help people get things done without having to do all the work. Balancing human-computer interaction.

Data Visualization 169

Data Visualization Artificial Inteligence Customer Experience Technology 169

Modus Create

MARCH 8, 2020

This is a positive trend and something to celebrate. After about a year with Ziff, I moved into a Product Management position working on one of the early online learning platforms. After that, I did some online research about the company and started the interview process for a manual QA position. Location: Eskisehir, Turkey.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

Mixpanel

FEBRUARY 23, 2021

Taking a cue from corporate finance, their framework uses a series of measurements—growth accounting, cohort analysis, and customer distribution—to provide a quantitative view of a company’s level of product-market fit. ” Startup Grind Jaclyn Allen, Partner Success Manager, and Daniel Reilly, Software Engineer, Startup Grind.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

PMLesson's Ace the PM Interview

MARCH 1, 2020

I studied mathematics at UCLA, worked 2 summers as a software engineering intern at a Series E AdTech startup, and advised Metta World Peace (Ron Artest) as the product manager for his social basketball app, Gradelo. Hi I'm Kevin Wei, a product manager (aka an offering manager -- I can get into that in a bit) on IBM's data + AI team.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Mixpanel

MAY 5, 2021

Prior to this position, Neil was VP of Engineering, after working as a Software Engineer and leading Infrastructure Engineering. There was initially back and forth between the Finance, Product, Support, and Marketing teams on this topic. Before Mixpanel, Neil was the co-founder of Atomic Contacts.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

PMLesson's Ace the PM Interview

APRIL 2, 2020

job placement within 180 days General Assembly is a private education company founded in 2011 that offers full-time and part-time courses in software engineering, user experience design, digital marketing, and data science. Those students who are looking for depth in data science fundamentals in their curriculum. Success Rate: 91.9%

Data Visualization 52

Data Visualization Artificial Inteligence Technical Review Software Review 52

Amplitude

MARCH 21, 2019

I have experience in entrepreneurship, start-up acceleration, finance, and working with product teams at small and large companies. SK: We have a really broad mix of deep capabilities – everything from business strategy and operations to software engineering – to bring the product to life for our customers.

Analytic Tools 40

Analytic Tools Data Visualization Reporting Tools User Testing 40

Usersnap

JANUARY 12, 2022

Well, the CPO position has certainly grown and evolved over time. It’s the CPO’s job to make sure that impact is positive. A CPO must coordinate employees from various functional areas, including software engineers, product managers, UX/UI designers, analysts, and marketers. Data-driven thinking.

Research Software 52

Research Software Feedback Software Analytic Tools Fractional CTO 52

Andrew Chen

NOVEMBER 15, 2021

A small group of about a dozen executives and leaders attended the meeting, including myself and the heads of finance, product, and critically, the RGMs — short for “Regional General Managers.” This is all in the service of helping you, the reader, whether you are a software engineer, designer, entrepreneur, or an investor.

Books 63

Books Research Software Reporting Tools Technical Review 63