Gainsight

MAY 17, 2023

Nick Mehta, CEO of Gainsight, took the stage to celebrate the tenth anniversary of Pulse and get fired up for the next decade, powered by generative AI , DCS, and—most importantly—all of you. Automation is just the beginning, the most basic form of what AI can do for business software. Welcome to the stage, ChatGPT.

Generative AI 52

Generative AI Reporting Tools Customer Experience ChatGPT 52

Andrew Chen

JANUARY 23, 2024

Grand Theft Auto 6 and the future of AI If you happened to miss it, a few weeks back, here is the game trailer for Grand Theft Auto 6. But GTA 6 might be the peak of the open world category, untouched by the next wave of tech, particularly generative AI. But also AI will unlock new forms of gameplay as well.

Generative AI 91

Generative AI Reporting Tools Artificial Inteligence Entertainment 91

The Product Coalition

DECEMBER 11, 2023

Content idea generation: AI tools contribute to the brainstorming process by automatically generating content ideas. AI analyzes current trends, audience preferences, and competitor activities and provides unique and relevant content suggestions.

Data Visualization 117

Data Visualization Artificial Inteligence Analytic Tools Research Software 117

ProductPlan

APRIL 25, 2024

By fostering a culture of innovation and continuous improvement, product management helps universities and colleges achieve their immediate objectives and positions them for long-term success and relevance in an ever-evolving educational landscape. The University of Michigan even created its own closed AI tools for its students to utilize.

Education 96

Education Research Software Analytic Tools Feedback Software 96

Agile Velocity

JUNE 17, 2024

General AI or Strong AI – This type has the ability to take knowledge from one domain and transfer it to another like how a human can apply experience gained from doing one task to other tasks. It is also known as Artificial General Intelligence (AGI). It can problem-solve and react to unknown situations.

Research Software 52

Research Software ChatGPT Weak Development Team Generative AI 52

UX Planet

MARCH 2, 2024

Familiarize with AI and LLMs Basics : Herein, you should familiarize yourself with AI fundamentals and the workings of Large Language Models (LLMs), including their inherent limitations such as the potential for generating incorrect information, known as “hallucinations,” and the impact of biased training data ( AI for UX: Getting Started).

Product Research 65

Product Research Research Software User Testing Analytic Tools 65

Intercom, Inc.

JANUARY 31, 2023

Suddenly it seemed that generative AI might transform industries from education to marketing. We operate a q-commerce grocery delivery company, and have found the tools useful for generating new responses to customer issues, adding variety to our usual canned responses.

Artificial Inteligence 188

Artificial Inteligence Feedback Software ChatGPT Customer Experience 188

Gainsight

NOVEMBER 2, 2023

In this article, we’ll explore how you can get your content engine running without a ton of resources or budget, using what you already have—and a little help from generative AI tools. AI is here, and while many people are concerned about robots taking over —these tools are uniquely positioned to help you create content.

Generative AI 52

Generative AI Customer Experience ChatGPT Webinar 52

Modus Create

MAY 28, 2024

In our Conversations with Chief Innovators series, Larry explains that business leaders are concerned because AI “exhibits behaviors we might label as bad in humans.” As a result, he says, “We need to understand and quantify the risk profile of new solutions using generative AI.” AI will impact nearly every industry.

Reporting Tools 64

Reporting Tools Research Software Data Visualization Weak Development Team 64

Userpilot

APRIL 24, 2024

Generative AI has changed how tech companies do business. companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. In 2023, over 26% of investments in American startups were directed toward AI-related companies. About 73% of U.S. This includes the SaaS industry too.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

UX Studio

MAY 23, 2024

Khanmigo’s founder, Sal Khan also shared his vision for AI’s potential for bringing forth positive change in the Education space in a TED talk. He sees a future with a personal AI tutor for every student and an AI teaching assistant for every teacher ultimately leading to more parity in education.

Education 47

Education Research Software Reporting Tools Feedback Software 47

Gainsight

JUNE 27, 2023

It’s Time to Leverage the Benefits of AI in CS The transformative potential of AI in Customer Success emerged as a major topic during the CxO Summit EMEA. Participants acknowledged the power of generative AI in synthesising large amounts of data, providing actionable insights, and enhancing the customer journey.

Generative AI 52

Generative AI Onboarding KPIs Data Visualization Customer Feedback 52

Userpilot

JUNE 12, 2024

They focus on learning market trends, defining the audience, developing positioning strategies , and differentiating the product. They develop product positioning, messaging , and value propositions tailored to different target audiences in the market. They promote the right features of the product to the right users at the right time.

Feedback Software 52

Feedback Software Research Software Analytic Tools Product Marketing 52

Lenny Rachitsky

JANUARY 25, 2024

Strive for cash-flow-positive and aim to change the value state of your company to attract investors and avoid constant fundraising. The only reason you need venture capital is if (a) the technology is too expensive and you cannot self-fund it or (b) your product is going to catch fire too quickly.

Marketing 68

Marketing User Friction User Testing Generative AI 68

The Product Coalition

DECEMBER 26, 2023

However, generative AI substantially improves computer vision accuracy, enabling use cases previously unthinkable. Computer vision systems can achieve up to 99% accuracy by training deep-learning AI models with vast amounts of visual data. CT scans, MRIs, and X-rays all use computer vision technologies to some level.

Healthcare 109

Healthcare Research Software Analytic Tools Reporting Tools 109

Mironov Consulting

JANUARY 24, 2024

But I rarely see the right person in the right position, empowered by the CEO, politically astute, experienced in multiple functions, and with enough gravitas to keep everyone playing along.    Service revenue vs product revenue breakouts?)    Be their champion, volunteer, office helpmate. 

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Strategy Product Strategy Onboarding KPIs Data Visualization 119

Crafty CTO

JULY 21, 2023

It felt like the rate of change in the generative AI space is picking up yet again this week. Despite massive support for, and applications of, machine learning throughout their software+hardware ecosystem, Apple was blindsided by the generative AI explosion and is playing catch-up. I’ll concentrate in two areas.

Artificial Inteligence 40

Artificial Inteligence Technical Review Reporting Tools Generative AI 40

Gainsight

AUGUST 10, 2023

It says: You’re not only committed to delivering your products or services, but also the positive outcomes the customer is seeking in their own business by leveraging that investment. Investment in automation and technologies such as generative AI will be imperative. When customers buy from you, a pact is created.

Onboarding KPIs 52

Onboarding KPIs Data Visualization User Friction Generative AI 52

Userpilot

JULY 24, 2023

Craft your product positioning statement. Decide on your product positioning statement Armed with the information from your market research, you’re now ready to craft your positioning statement. Good product positioning helps the customer understand your product and how it satisfies their needs.

Product launches 98

Product launches User Testing Product Research ChatGPT 98

Usersnap

SEPTEMBER 19, 2023

Fueled by the advancements in computational power, AI empowers companies to swiftly monitor and analyze customer feedback as it pours in. This proactive approach positions companies to proactively shape their sales and marketing strategies, reinforcing their position in the market. Real-world application: Microsoft ?

Customer Feedback 59

Customer Feedback Data Visualization User Testing Feedback Software 59

Userpilot

JANUARY 16, 2024

For example, you may want to jump on the AI bandwagon by creating a product that leverages AI to solve user problems. Here is a prompt that could help: Prompt : Generate 3 product ideas that use AI to solve problems users face when creating tooltips. ChatGPT generates AI-powered product ideas. Cool, right?

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ChatGPT Data Visualization Onboarding KPIs Research Software 105

Mironov Consulting

NOVEMBER 15, 2023

  Releasing something shows that we’re not asleep; gives our execs something AI-ish to talk about with customers; and satisfies less astute investors worried that we’ll miss out on sky-high valuations.    The hope is for positive press coverage but few serious end users. ”)   4.    

Data Visualization 76

Data Visualization Artificial Inteligence Technical Review User Testing 76

Department of Product

SEPTEMBER 14, 2023

The new product is under wraps at the moment but the company has started hiring for key positions to help develop it. Of those who have used Generative AI tools, 28% use them weekly and 9% use them daily. Gmail is developing emoji reactions that would allow users to quickly respond to emails.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JUNE 12, 2024

Gartner – Discover webinars on cutting-edge topics, including the impact of generative AI on product management. Conclusion Now that you have a better understanding of the salary range for a product specialist position, you can take steps to improve your earning potential.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Ronke PM

FEBRUARY 13, 2024

As advanced as we are in 2024, some communities will not benefit from AI solutions because their unmet needs are not seen. Studies have demonstrated that individuals of color and women are among the minority groups that are marginalized by generative AI models. No one is advocating for them.

Reporting Tools 52

Reporting Tools Customer Experience Leadership Research Software 52

The Product Cafe

MARCH 24, 2024

Addressing these questions in your messaging can help you carve out a distinct position in the minds of your target audience. What makes your solution unique? How does it offer more value or a better experience than alternatives? ☕️ It's been a hectic month for Zeda.io.

Messaging 52

Messaging User Testing Feedback Software Customer Feedback 52

Department of Product

OCTOBER 5, 2023

Amazon will invest up to $4 billion in Anthropic, giving Amazon a minority ownership in Anthropic and in return, Amazon developers will be able to incorporate Anthropic’s generative AI capabilities into their work via Amazon Bedrock. and beating ChatGPT’s 50.3%.

Analytic Tools 52

Analytic Tools Research Software Artificial Inteligence Data Visualization 52

Roman Pichler

MAY 13, 2024

New technologies alone introduce change and uncertainty—think of the Internet of Things, Blockchain, machine learning, and generative AI, for example. Does the data show positive, flat, or negative trends? For digital products, this is hardly ever the case in my experience. Let’s take a look at them.

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Customer Experience Product Research Technical Review Data Visualization 255

The Product Coalition

MARCH 14, 2023

Where every cup is a high five in a mug”: This subtitle suggests that the app is a fun and positive way to order coffee, with every cup feeling like a celebration. Conclusion In conclusion, the use of ChatGPT and AI art in app design can open up exciting new possibilities for creating unique and innovative app prototypes.

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ChatGPT Feedback Software User Testing Customer Experience 78

Modus Create

APRIL 10, 2024

We took the position that we didn’t need to modernize our entire legacy technology stack. Ethical considerations are very high on the radar because generative AI is fundamentally different in that we can’t explain how it’s working and it’s non-reproducible in many cases. It’s an industry problem.

CTO 64

CTO Generative AI Technical Review Software Review 64

Userpilot

JUNE 12, 2024

Product Owner : Typically, after 2 years at the entry-level position, once you develop your Agile methodology skillset, you can become a product owner. Chief Product Officer (CPO) : Responsible for all products and their entire lifecycles, a CPO position typically requires 15 to 20 years of relevant experience in similar companies.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Gainsight

JULY 25, 2023

Leveraging Generative AI in Digital Customer Success According to Ovsyannikov, digital customer success resonates with companies on two levels: First, people don’t want to be taken out of their workflow to ask questions to customer support or read a bunch of articles. Using AI, they do an analytical correlation analysis (i.e.,

Analytic Tools 52

Analytic Tools Feedback Software Education Generative AI 52

Userpilot

FEBRUARY 6, 2024

Highlight the positive : Use positive language to guide users towards successful outcomes and reduce frustration. If you need to create targeted in-app messages, generate AI-powered copy, and run A/B tests, book a Userpilot demo to see how you can produce an effective UX copy. enter a valid email to log in”).

User Testing 52

User Testing UX Analytic Tools Research Software 52

Gainsight

SEPTEMBER 25, 2023

Traditional AI applications, such as automating routine tasks and surfacing relevant customer data, have been around for years. At Gainsight, we launched Horizon AI in 2021. But generative AI is upping the ante on what customers expect from their software vendors.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Research Software 52

People-First Product Leadership

JULY 17, 2023

” Maybe generative AI will prove to be an exception, but I doubt it. how we work) given the rise of generative AI. Marty has a positive future view, “ historically, over time, companies pursue more products, and more new companies are created, so the industry experiences overall growth.”

Technical Review 52

Technical Review Technology Weak Development Team Generative AI 52

Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. Finally, if you’re looking for new ways to test pricing and positioning before releasing a new product or feature, this tool could really help. Enjoy the rest of your week!

Research Software 52

Research Software Data Visualization Analytic Tools Reporting Tools 52

Mironov Consulting

MAY 18, 2024

  UNFILLED PRODUCT POSITIONS There are thousands of talented product folks between gigs, looking for their next adventure.    (How would your sales team react to asking a paying customer this:  “Our XYZ product doesn't currently include an API for generative AI. 

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