ProductPlan

APRIL 14, 2022

ProductPlan integrations help your team extend the value of your roadmapping app. The integrations help you automate the flow of data across your most essential product management tools. This post will show you what some of our key integrations can do for your company. Add Value to Your Roadmap with the Right Integrations.

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Analytic Tools Data Visualization Embedded Analytics Roadmap 89

Intercom, Inc.

JULY 15, 2021

Luckily, Intercom has a number of apps and integrations that help generate more leads and allow sales reps close more deals, faster. There are a number of integrations that make this a snap. Allow reps to live chat from Slack. Route conversations to specific Slack channels based on your team inboxes in Intercom.

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Userpilot

JULY 18, 2023

Pay attention to support and customization, and make sure it has the right templates, integrations , and scalable pricing plans. Integrations – essentials to optimize your workflows and ensure efficient information sharing between complementary solutions. Product management software: ProductPlan.

Analytic Tools 87

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Lenny Rachitsky

JANUARY 4, 2024

His direct reports have gone on to lead user research at Figma, Notion, Slack, Robinhood, Duolingo, AllTrails, and more. Integrating research from the beginning of the product development process is crucial for leveraging your user researcher best. Consider shifting from NPS to CSAT for more accurate and useful feedback.

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Userpilot

JUNE 29, 2023

Are you looking for the best HubSpot integrations to access a broader set of solutions? The platform allows integrations with multiple software platforms. So, if you want to avail yourself of more features unavailable in the software, you can integrate your HubSpot account with other apps. Userpilot and HubSpot integration.

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Analytic Tools Reporting Tools Data Visualization Customer Experience 52

Userpilot

APRIL 3, 2024

Companies like Userpilot, Slack, Figma, Miro, and Calendly showcase successful PLG strategies by focusing on in-app engagement, seamless design, collaboration, and user-friendly solutions, driving growth and customer satisfaction. Use user data analytics to monitor in-app behavior, sentiment, engagement, and financial metrics.

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Analytic Tools Feedback Software Customer Experience Onboarding KPIs 83

Intercom, Inc.

APRIL 30, 2020

” We’ve also chatted with many service providers – think agencies, business process outsourcers, systems integrators, and consultancies – who are keen to help their clients use Intercom to connect with their customers. The Intercom platform has long been available to anyone who wants to build powerful integrations with Intercom.

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Userpilot

APRIL 3, 2024

Here are some great help center design examples to inspire your own creation: Slack’s Resource Center excels in simplicity, organization, and user-friendliness , with a robust search function for efficient information access. Slack Slack’s resource center stands out for its simplicity, user-friendliness, and intuitive design.

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Department of Product

NOVEMBER 9, 2023

Other helpful products on our radar this week include a new API integration management tool which promises to help companies onboard and manage third party APIs more efficiently. The company puts speed at the core of its offering and promises to get customers up to speed with their first integration within 30 minutes.

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Data Visualization Research Software Analytic Tools Reporting Tools 52

Userpilot

APRIL 30, 2024

Creating a culture that promotes feedback sharing starts by encouraging sharing in places that your team is at – for us that is Notion and Slack. Send email surveys via integrations : Even though Userpilot is primarily an in-app feedback tool, you can use its two-way integrations (HubSpot and Salesforce) for survey email marketing.

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Product Talk

FEBRUARY 28, 2024

They also had a steady stream of customer feedback that would get tagged and piped into Slack, so they could specifically look at why customers were contacting customer success about Elite memberships and which themes were recurring. Kelsey first shared this story in the Continuous Discovery Habits Slack community.

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Product Research Onboarding KPIs Feedback Software User Testing 239

Userpilot

APRIL 7, 2024

The Aha moment can happen before users even sign up for the tool, like in Loom or Zoom, or quite late afterward, like in Slack. Slack Slack is a popular messaging platform that has changed how teams communicate and share resources. Aha moment examples: Slack. That’s where the Aha moment is.

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Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

The Product Coalition

MAY 5, 2022

First at Etsy and now at Slack, I’ve helped to grow software solutions from highly adored, niche products to household names serving millions of people every day. At both Etsy and Slack, my teams and I vetted our possible solutions with a variety of methodologies. You can also replace all-day offsites with customer panel Zoom meetings.

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User Testing Feedback Software Research Software Customer Experience 134

The Product Coalition

AUGUST 23, 2023

This pivot marked the birth of Slack, a tool that would go on to revolutionize workplace communication. They focused relentlessly on creating an intuitive, visually appealing product that integrated seamlessly with other tools and streamlined communication. Navigating this challenging transition wasn’t easy.

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Weak Development Team Customer Experience Technical Review Customer Feedback 130

Department of Product

OCTOBER 26, 2023

Knowledge Series #10 – DevOps explained and terminology worth knowing Continuous integration vs continuous deployment, how do companies like Slack and LinkedIn do DevOps and what is the role of AI in the future of DevOps? Slack has ditched its API integration with X.

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Usersnap

MAY 17, 2023

Integrations: Connects seamlessly with tools like Jira, Slack, Trello, and many others. is a feedback tool that stands out for its seamless integration with various project management tools. After that, integrate it with your chosen project management tool and install the Marker.io Marker.io (Paid) Marker.io

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ProductBoard

SEPTEMBER 29, 2021

To collect customer and product feedback as easily as possible, product teams and internal stakeholders use Productboard’s Chrome extension and integrations like Zendesk, Intercom, Slack, etc., When building amazing products, the customer should be at the heart of every product decision. Product teams then analyze.

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Usersnap

JULY 27, 2020

And our Slack integration 2.0 This post is a walkthrough of how we’ve been tracking feature requests from our own customers in Slack. If you’re on Slack, then your customer feature requests should be there too. Complete guide on setting up Usersnap’s Feature Request integration with Slack.

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Userpilot

OCTOBER 6, 2022

Slack is a messaging and communication platform. Features: Slack enables teams to communicate via text messages, video calls and audio ‘huddles’ Apart from direct messages, teams can set up channels. Slack also offers a high level of automation. Slack also offers a high level of automation.

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Analytic Tools Feedback Software Data Visualization Customer Feedback 76

Userpilot

DECEMBER 15, 2021

Integrations are crucial to staying competitive in the crowded SaaS ecosystem today. As end-users, we’ve all experienced those moments where we wished our apps were perfectly integrated with each other. Forcing users to build their own integrations with workflow automation tools like Zapier leaves money on the table for other vendors.

Customer Experience 89

Customer Experience Data Visualization Customer Feedback Webinar 89

Atlassian

APRIL 5, 2022

Most individuals are either work-life segmentors (who strictly separate their professional and personal lives) or work-life integrators (who switch between work and personal tasks throughout the day). How to tell if your team members are work-life integrators or segmentors. Work-life integrators…. And (pro-tip!),

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Feedback Software User Testing Customer Feedback Customer Experience 132

The Product Cafe

FEBRUARY 4, 2024

Building Habits Every morning, my routine starts with the automatic scroll through Instagram or a quick glance at Slack messages and emails. It guides you to craft products and use cases that encourage frequent use and make your offering an integral part of users' routines, building customer loyalty. So, what is a habit?

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Feedback Software Data Visualization Customer Experience User Testing 59

Userpilot

JULY 6, 2021

SaaS product growth strategy example #3 – Slack. Four standout examples of successful product growth strategies and their results: Zapier, Dropbox, Slack, and Kommunicate. Integration is at the heart of Zapier. SaaS product growth strategy example #3 – Slack. Slack ’s initial approach: PLG. Conclusion.

Feedback Software 98

Feedback Software Research Software Analytic Tools Onboarding KPIs 98

Userpilot

JANUARY 15, 2024

It involves the entire process of acquiring and integrating the product, following value, usability, adaptability, and desirability as its principles. They constantly host conferences around the world, have local groups, and also have their own podcast ( Here’s the link to their Slack channel ). Figma’s interface.

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Research Software User Testing Feedback Software UX 80

Userpilot

AUGUST 2, 2022

This personal approach enables you to directly address former customers’ issues with your SaaS and show that you value their feedback enough to integrate them into your services. Slack – downgrade and upgrade instructions that give customers the information they need to decide. Slack’s cancellation flow.

Feedback Software 91

Feedback Software Analytic Tools Research Software User Testing 91

The Product Coalition

MARCH 3, 2021

an open-source data integration platform?—?and We will use the Airbyte’s Slack connector to get the data off a Slack workspace (we will be using Airbyte’s own Slack workspace for this tutorial). Replicating Data from Slack to Postgres with Airbyte a. You can call it “slack-source”. and Apache Superset ?—?an

Data Visualization 114

Data Visualization Dashboard Analytic Tools User Testing 114

Usersnap

NOVEMBER 26, 2023

Utilizing Insights and Integrations Integration of Usersnap with Jira Product Discovery Collecting Insights from Various Sources 3. In this collaborative environment, Jira Product Discovery integrations play a pivotal role, seamlessly connecting JPD to other tools and services used by the product team.

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Product Research Feedback Software Analytic Tools Customer Feedback 52

Bryce York

SEPTEMBER 19, 2023

The official Slack AI product looks great, but with limited access and add-on pricing, I decided to open-source the version I built in September 2024. github.com/meetbryce/open-source-slack-ai If you get any value or like the idea, please take a moment and star the repo! Note: this can get very long!

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Userpilot

JANUARY 11, 2022

Have you ever been through Slack onboarding? I went through it recently as part of a new project I’m working on and was blown away by how instructive Slack’s onboarding process is. So let’s look at Slack’s onboarding as a case study and see what other SaaS businesses can glean from it.

Customer Experience 93

Customer Experience Data Visualization Product Research Messaging 93

Department of Product

NOVEMBER 16, 2023

Docusign’s VP of product said that the integration was part of the company’s commitment to building a “frictionless, end-to-end agreement experience”. Duolingo also launched its own WhatsApp integration. Stats worth bearing in mind if you’re planning to integrate AI features into your product that are powered by LLMs.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Artificial Inteligence 52

Atlassian

FEBRUARY 9, 2022

Employees were navigating 10-plus service desks and multiple Slack channels. Moreover, it was an opportunity to re-architect our solution to leverage modern tools, integrate our platforms, and make sure our IT support is efficient, extensible, and above all, measurable. Slack + Halp. By Atlassian IT. In IT Service Management.

Data Visualization 75

Data Visualization Reporting Tools Analytic Tools Customer Experience 75

The Product Coalition

OCTOBER 5, 2020

Airbyte is an open-source data integration platform that syncs data from applications, APIs & DBs to warehouses. And potential contributors couldn’t build integrations with us yet. People started to mention us in Slack workspaces in conversations about open-source alternatives to Fivetran and StitchData, and to notify us.

Feedback Software 113

Feedback Software User Testing Customer Experience Customer Feedback 113

Mind the Product

MARCH 7, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. All of which means that open APIs have become an important aspect in driving growth, because a stellar API means that it becomes easier to integrate with your SaaS.

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Reporting Tools Data Visualization Customer Experience User Testing 147

Userpilot

APRIL 10, 2023

What do Slack, Spotify, Dropbox, Canva, Zoom, and Grammarly have in common? Dropbox, Slack, and Grammarly are great examples of companies that have successfully harnessed the power of the freemium model to drive growth. Slack Slack is a go-to instant messaging platform for SaaS businesses and teams.

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Feedback Software Analytic Tools User Testing Strategy 76

Userpilot

DECEMBER 13, 2023

Example of a solid UX strategy From an internal communication tool, Slack has grown into one of the most popular business communication platforms supporting different sectors and use cases. Slack’s strategy prioritizes customization, which enables users to personalize their workspace to their unique needs.

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Research Software Analytic Tools Feedback Software User Testing 83

The Product HQ

APRIL 20, 2024

Practice Continuous Integration Before deploying code into production, agile developers employ continuous integration to improve application quality. Credits: Pagerduty.com Continuous integration permits developers to build and test applications through automation. What Resources or Tools can Assist me as an Agile Developer?

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Atlassian

FEBRUARY 16, 2022

For SaaS companies that are using the flywheel model, partnering with other organizations on sales, integrations, and add-ons is the best way to attract and satisfy customers who have unique needs. These partners help you market, sell, integrate, and extend your products. Deliver continuous, seamless integrations.

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Customer Experience User Testing Data Visualization Customer Feedback 77