Understanding AI's Impact on Customer Privacy and Legal Compliance
Amplitude
APRIL 23, 2024
Learn how to navigate the intersection of artificial intelligence (AI), privacy, and legal compliance.
legal legal-and-privacy 
Cross-Functional Collaboration: A Real-World Guide
The Product Coalition
DECEMBER 27, 2023
It’s about gathering together professionals from different functions such as engineering, business, design, marketing, legal, and others. Essential functions like legal, compliance, marketing, and finance often get overlooked, considered as mere support rather than integral parts of the process.
Analytic Tools 
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The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Communication
Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications
From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success
Understanding User Needs and Satisfying Them
Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know
Trending Sources
Deceptive Patterns in UX: How to Recognize and Avoid Them
UX Planet
DECEMBER 11, 2023
Promoting Ethical Design and Protecting User Interests Introduction Deceptive patterns in user experience (UX) design can have detrimental effects on users, causing financial loss, loss of privacy, and legal control. These patterns are pervasive on the web and are often employed to boost conversions at the expense of user well-being.
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71 Webinars
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Communication
Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications
From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success
Understanding User Needs and Satisfying Them
Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know
How we ensure the highest standards of data privacy and compliance within Intercom
Intercom, Inc.
OCTOBER 19, 2022
We leave no stone unturned when it comes to data privacy. Before a vendor is procured, our IT, legal, and security teams review their security and data privacy practices in full. At Intercom, we believe trust is at the core of every relationship between a business and its customers. Expiry and deletion.
Building a Decentralized Future
The Product Coalition
JULY 7, 2023
At the forefront of this digital revolution are smart contracts and decentralized applications , two powerful innovations that are revolutionizing various industries and opening up new possibilities for individuals and businesses alike. The power of smart contracts and decentralized applications extends far beyond financial transactions.
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How Mixpanel provides HIPAA-compliant analytics for healthtech
Mixpanel
AUGUST 9, 2023
The FTC and HHS recently issued a joint letter to 130 major hospitals, warning them about the “serious privacy and security risks” relating to the use of third-party user data and ad tech like Google Analytics and Facebook/Meta pixels. Regulatory sands are shifting under the feet of the Healthcare industry in the United States.
Strengthening Data Security in Healthcare
Valerian Tech
JUNE 19, 2023
Introduction In today's digital age, healthcare companies face increasing threats to the security and privacy of patient data. Mitigating Financial and Legal Risks Data breaches in the healthcare sector can result in significant financial and legal consequences.
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How Mixpanel provides HIPAA-compliant analytics for healthtech
Mixpanel
AUGUST 9, 2023
The FTC and HHS recently issued a joint letter to 130 major hospitals, warning them about the “serious privacy and security risks” relating to the use of third-party user data and ad tech like Google Analytics and Facebook/Meta pixels. Regulatory sands are shifting under the feet of the Healthcare industry in the United States.
Choose the Right Large Language Model (LLM) for Your Product
The Product Coalition
FEBRUARY 29, 2024
External Solutions: When your application faces the world, reliability and legality take center stage. Consider models with built-in security features or explore collaborations with platforms that offer enhanced privacy controls. They excel at crafting captivating content, translating languages, and summarizing information.
Why your privacy ecosystem is crucial in the age of GDPR
Intercom, Inc.
APRIL 23, 2018
When building your products, the security and privacy of your customers’ data needs to be a top priority. And that is also true when selling and marketing your product, particularly with the arrival of GDPR, which has brought the issue of data security and privacy to widespread public awareness.
Navigating Regulatory Compliance within the Healthcare Industry
Valerian Tech
JUNE 13, 2023
Compliance is not only a legal obligation but also crucial for maintaining patient trust, protecting sensitive data, and ensuring the delivery of high-quality healthcare services. Common challenges include deciphering legal jargon, aligning multiple sets of regulations, and keeping up with ever-changing compliance standards.
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Legal Issues With Offshoring to Colombia
TurnKey Labs
MARCH 27, 2023
Regardless of if you’re a lifelong entrepreneur or new to the game, there are hidden legal risks you need to mitigate. From data privacy laws to taxes and employment contracts, it pays (literally!) Thinking about expanding your software development team beyond your borders to Columbia?
The Rise of DEX: Decentralized Exchanges Redefining Crypto Trading
The Product Coalition
OCTOBER 4, 2023
Privacy: Many DEXs prioritize user privacy by not requiring extensive personal information or KYC (Know Your Customer) verification, enhancing the confidentiality of trades. Discover how DEXs are reshaping crypto trading, offering security, accessibility, and financial innovation. Embrace the future of finance today!
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Navigating the unknown: How contact tracing app Rippl is using Intercom to guide New Zealand into the “new normal”
Intercom, Inc.
AUGUST 10, 2020
From conversations with both the government and local business owners, PaperKite discovered that tentative plans for contact tracing included having people write down their details as they entered the premises – which prompted major concerns around privacy and risks associated with multiple people using the same, contaminated pen.
How Mixpanel provides HIPAA-compliant analytics for healthtech
Mixpanel
AUGUST 9, 2023
The FTC and HHS recently issued a joint letter to 130 major hospitals, warning them about the “serious privacy and security risks” relating to the use of third-party user data and ad tech like Google Analytics and Facebook/Meta pixels. Regulatory sands are shifting under the feet of the Healthcare industry in the United States.
53 Questions Developers Should Ask Innovators
TechEmpower - Product Management
JULY 24, 2023
Do you have legal (Founder Agreement, IP, etc.) At TechEmpower, we frequently talk to startup founders, CEOs, product leaders, and other innovators about their next big tech initiative. It’s part of our job to ask questions about their plans, challenge their assumptions, and suggest paths to success. Tell me about the business.
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We’re updating our terms and conditions to save our customers time, give peace of mind
Mixpanel
MARCH 27, 2023
We now provide customers with enterprise-level vendor commitments, irrespective of price point In the new Terms of Use , we increase our legal commitments to customers, irrespective of the dollars committed or the subscription plan that is purchased. We’ve been there, and we want to change that purchasing experience for our customers.
eG Innovations at DataCon LA
eG Innovations
SEPTEMBER 9, 2021
19 th September 2021, 3:05 PM – 3:45 PM, “Top Tips for AI/ML Businesses to Avoid Legal Pitfalls“ – Morvareed Salehpour, Managing Attorney, Salehpour Legal. Discussing the most common legal pitfalls AI/ML businesses experience and best practices to avoid them. DataCon Session Tracks.
How to Build a Web3 Application: A Complete Guide
The Product Coalition
NOVEMBER 17, 2023
Explore the future of decentralized innovation with our guide on building Web3 apps. Master the process, tech stacks, and tools for a transformative development experience. In the dynamic landscape of digital innovation, the advent of Web3 technology has ushered in a new era of decentralized applications. You decide who sees what.
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How Blockchain Is Transforming Marketing: Four Effective Ways
The Product Coalition
SEPTEMBER 23, 2022
The automotive giant entrusted customer data to a blockchain platform, allowing it to monitor the movement of advertising money. The technology paid off by pointing out unscrupulous web bots and other fraudulent sources to Toyota marketers. So, the automaker optimized advertising costs and increased the effectiveness of marketing campaigns by 21%.
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California’s GDPR: The Impact of New Privacy Regulations on Product Teams
Pragmatic Marketing
JULY 18, 2018
This may well be true of the Golden State’s new privacy regulation - the California Consumer Privacy Act (CCPA) of 2018. When the CCPA goes into effect in January 2020, it will be the most stringent and far-reaching consumer privacy regulation in the United States. Your Customers’ Rights Under CCPA.
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Pragmatic Marketing
JULY 18, 2018
This may well be true of the Golden State’s new privacy regulation - the California Consumer Privacy Act (CCPA) of 2018. When the CCPA goes into effect in January 2020, it will be the most stringent and far-reaching consumer privacy regulation in the United States. businesses collecting personal data.
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Product is Hard by Marty Cagan
Mind the Product
JUNE 17, 2019
Viable – Workable for our stakeholders within our budget, legal, ethical, and reputational constraints. We are all learning how to manage product in the internet age. There have been many successes and failures, and there are still lots more to come. Empower Your Teams if you Want to be Truly Agile.
GDPR Turns 1: Have Businesses Kept Up?
Revulytics
MAY 17, 2019
McDermott Will & Emery partner Mark Schreiber, who leads the firm’s Global Privacy and Cybersecurity practice, said that they expect the same concern to be top of mind when they conduct the survey again this year. “We As we approach the one-year mark, both the law’s impact and its adoption is somewhat of a mixed bag.
Improving the UX of Your Terms and Conditions Page (and 6 Easy Ways To Do It)
Mind the Product
OCTOBER 20, 2017
A terms and conditions agreement (also known as a terms of service or terms of use) is essentially a legal contract that outlines the rules that visitors must abide by when using a website or app. Along with a website privacy policy and About Us page, a terms and conditions page helps send trust signals to Google.
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The Ultimate Guide to Nike’s .Swoosh Web3 Platform: Creating a Loyalty Community NFT Marketplace
The Product Coalition
SEPTEMBER 14, 2023
Guide to Nike’s .Swoosh Swoosh Web3 Platform: Creating a Loyalty Community NFT Marketplace Table of Contents ∘ The Rise of Nike’s .Swoosh: Swoosh: A Game-Changer in the Virtual World ∘ Understanding .Swoosh: Swoosh: Nike’s Web3 Ecosystem ∘ The Benefits of .Swoosh: Swoosh: Co-Creation and Royalties ∘ How .Swoosh Navigating .Swoosh: Nike’s Vision: .Swoosh
Getting Ready for GDPR in a Software Usage Analytics World
Revulytics
DECEMBER 13, 2017
At Revulytics, we’ve received questions from our customers on how to ensure GDPR compliance with our platform, and recently worked with Privacy Ref to put together some resources on best practices to that end. I’ll preview the highlights here. The “data controller” is your company, and the “data processor” is Revulytics.
Implementing GDPR — a Product Manager’s Perspective
The Product Coalition
MAY 26, 2018
And companies across the globe have spent a lot of time and effort over the last few months interpreting privacy policies and legal documents, assessing product, processes and marketing strategies, and reviewing vendor relationships to make their products and businesses complaint to the new regulation. Deadlines were non-negotiable.
Gainsight Achieves ISO 27001 Certification
Gainsight
JANUARY 9, 2023
A huge thank you to our stakeholders for all of their efforts to make ISO certification possible and in particular our leaders: Nick Mehta, CEO, Gainsight; Alka Tandan, CFO, Gainsight; Karl Mosgofian, CIO, Gainsight; Anil Chalasani, India Country Head, Gainsight; Dave Swarthout, Head of Legal, Gainsight; and Ajay Agarwal, CISO, Gainsight.
How Can Product Managers Handle User Privacy
The Product Coalition
JUNE 17, 2018
Amidst all this, privacy is often an afterthought. Product Managers focus on how best to collect and exploit user data before creating a system to protect user privacy or write a privacy policy. It uniforms all data privacy laws across Europe. Every product manager wants to understand their customers better.
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Launching Complex Products in International Markets
Mind the Product
FEBRUARY 1, 2017
Lastly, look at direct and indirect legal regulations. You may not have any direct legal implications in terms of internal processes but the legal requirements of your customers might change and impact on their needs from your product. To what extent is your business model governed by local regulations? Step 1: Do your research.
Policy Solutions for Big Tech
The Product Coalition
OCTOBER 17, 2020
How do I protect his right to privacy until he is old enough to make his own choices? I’ve distilled the key social & economic costs as I see them below… Social Networking Issues Lack of privacy makes users vulnerable to manipulation. Should I let him grow up using social media? How will it affect his sense of self?
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What Product Managers Need to Know About Security
ProductPlan
NOVEMBER 3, 2022
But having a secure product is an extremely important step for mitigating significant business, legal, and regulatory risks. Legal risks. If these risks weren’t enough to spur companies to action, several governments have enacted various laws and regulations to govern privacy and security. Business risks. Regulatory risks.
Healthcare CIOs: Defining Business Value of Data Quality
The Product Coalition
MARCH 8, 2023
Data security and privacy: Protecting sensitive healthcare data from unauthorized access, theft, or hacking is a significant challenge, particularly in the age of digital health. It also strengthens regulatory compliance and supports research and advancement. It also strengthens regulatory compliance and supports research and advancement.
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How To Reduce Know Your Customer (KYC) Abandonment in 3 Steps
The Product Coalition
MARCH 14, 2023
Know Your Customer (KYC) in mobile app banking is designed to protect financial businesses against crimes like fraud and money laundering. On the user’s side, it’s a process where they need to verify their identity, address, and purpose of using the app. Short attention span. The time to apply. Make support easily accessible.
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Why Product Management for B2B Needs to be Different From B2C
Mind the Product
JUNE 28, 2018
In both cases your software product is used by humans, but an enterprise is a legal entity, while a consumer is a person. And the fact that an enterprise is a legal entity makes product management for enterprise products a little different. They will want reassurances around privacy, security, and data management.
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Checklists for Hiring Remote People
Johanna Rothman
APRIL 28, 2020
This is management advice, not legal advice. That depends on your privacy and VPN policies. As we move to more remote work, especially in these pandemic times, how do we integrate people so they can succeed? See Hiring Geeks That Fit for all the new employee checklists and how to use them. Want to preview the checklists and templates?
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Product Consequences and a Product Code of Ethics?
Mironov Consulting
JANUARY 8, 2020
Prompted by discussions with Jumana Abu-Ghazaleh , Phil Wolff and John Sebes , I’ve been thinking about tech products that are doing harm in the world – intentionally or otherwise. And whether a code of ethics or other agreement among product leaders/product managers would be helpful. Let’s break it down a bit. What To Do?
Product Alignment: An Introduction to How We Do Product Management at Miro
The Product Coalition
FEBRUARY 27, 2021
When I first joined Miro, less than a year ago, we had 3 million users and around 300 employees. A lot has changed since then. We have since grown Miro to around 12 million users and 600 employees, making Miro one of the fastest-growing B2B startups in history. PAD consists of 3 main pillars listed below.
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160 Building Product in a Post-GDPR World
Mind the Product
MAY 21, 2018
It’s GDPR week! Keep Calm and Manage Data Responsibly! I’m not going to go into an exhaustive breakdown of exactly what GDPR is, as there are plenty of other perfectly good posts about that. I’m also going to avoid – wherever possible – the legalese and specific jargon that comes with it. Penalties and Fines.
Data Discrepancy: How to Identify and Prevent it?
Userpilot
NOVEMBER 20, 2023
Do you need to worry about data discrepancy? Unfortunately, yes, and our article explains why. More importantly, we will show you: How to identify them What causes data discrepancies And how to leverage product analytics tools to avoid the issue Let’s dive in! Pay attention to outliers that could skew the overall results.
AI-Washing
Mironov Consulting
NOVEMBER 15, 2023
Stories range from “20 ways you can use ChatGPT to make your work easier” to “here’s how AI will end civilization as we know it.” ” 1/4 of the stories in last Tuesday’s New York Times business section were AI-related. Each time, enthusiasts and naysayers piled on.
Software Monetization: 13 Strategies to Drive Revenue and Growth
Userpilot
MARCH 20, 2024
This article will go through 13 software monetization solutions to help your software product create great revenue streams and drive product growth. TL;DR Software monetization helps generate revenue using various new business models to reinvest in development and enhancements. If you want help with software monetization, then consider Userpilot.
Time Management – a Leader’s Responsibility
Mind the Product
NOVEMBER 26, 2019
They could be discussing privacy constraints with the legal team one minute, and performing user testing the next. Here’s how you can support your team’s time-management as a product leader. Time management is a challenge that appears again and again during my coaching sessions with product managers.
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