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Hey, partner! Introducing new programs for app and service partners

Intercom, Inc.

And as businesses, we could all use partners to forge stronger relationships with our customers. So today we’re excited to announce two new programs for Intercom app builders and service providers: the App Partner Program and the Service Partner Program. Improve retention.

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How Mobile Customer Loyalty Programs Increase Customer Retention and Drive Revenue (with Examples)

Alchemer Mobile

It’s common knowledge in the retail world that mobile customer loyalty and reward programs work wonders to keep customers coming back time and time again. If you look at almost any major retailer, you’ll find a reward or loyalty program tied to their growth strategy. Benefits of mobile customer loyalty programs. Free shipping.

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Gap Inc. Q&A: Leveraging Mobile Customer Feedback to Drive Business Decisions

Alchemer Mobile

quickly adopted curbside services during the coronavirus pandemic and launched in-app surveys to better understand the customer experience. uses consumer insights-led research to help key business partners understand the customer experience. Nicole Lanni is the Program Manager on the Consumer Insights team at Gap Inc.

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Announcing Intercom’s new program for venture-backed startups

Intercom, Inc.

We are delighted to share that we are officially launching our new program for fast-growing, venture-backed startups. We’re working with venture capital, accelerator, incubator, and technology partners to help founders bring the best communication experience to their customers. Apply here.

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How to Create Partnerships Instead of Using Stakeholders

Johanna Rothman

Their products and services did not ship outside the building—their products and services enabled the organization to make money. ” For years, I explained that the more often the team or program could demo, the more the project or program could engage its stakeholders. How do we create partnerships?

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How our infrastructure scales alongside our customers

Intercom, Inc.

We want to truly partner with our customers to ensure we are solving their problems, at scale, for the long term. . These clusters automatically scale to service customer requests as we go through the peaks and troughs of customer traffic each day. We want to match your ambitions. At Intercom, we aim to run less software.

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??How Code for America uses Intercom to bridge the gap between people and government

Intercom, Inc.

” Their goal is to make government services more accessible to the people they were built to serve. ” “Giving their clients an easy way to get support is a key part of their solution” To do this, the Code for America team partners closely with local government to give people better access to public programs. .”