Roman Pichler

JULY 11, 2016

Manage the Product, not the Team. Focus on your job as the product manager or product owner, and manage the product, not the team. But let the ScrumMaster or coach tackle people, process, and organisational issues; let the development team figure out what needs to be done to implement the user stories and other product backlog items.

Weak Development Team 152

Weak Development Team Development Research Software Feedback Software 152

UX Planet

FEBRUARY 13, 2024

Prescriptive Agile frameworks make it hard for designers to add valuable contributions to the team. I designed every detail in Photoshop before handing the mockups to the developers. I was excited to be part of a cross-functional team and I could not wait to start working in sprints. But it wasn’t all that bad.

Agile 84

Agile Weak Development Team Product Research User Testing 84

UX Studio: Product Management

JANUARY 11, 2021

At UX Studio , while we develop our products, uxfol.io and copyfol.io , we are mainly focused on agency work, meaning that we cooperate with several clients as external teams. This post was written from the perspective of designers, mainly intended for external teams and entrepreneurs. Five challenges and solutions.

Weak Development Team 94

Weak Development Team Feedback Software Reporting Tools Research Software 94

Userpilot

NOVEMBER 23, 2023

TL;DR Regular roadmaps kill outcomes by forcing teams to think in the categories of features and timelines. It’s difficult to implement outcome-based roadmaps because stakeholders don’t trust product teams to deliver on business goals. Many companies lack differentiation strategies and drive product development by copying competitors.

Feedback Software 105

Feedback Software Analytic Tools Product Research User Testing 105

Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success. The sooner you adopt these steps, the faster you’ll see growth.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Intercom, Inc.

JANUARY 21, 2020

I studied the first screen of 25 popular iOS apps to determine how much text they use. The results shows us the value of taking a principled approach to writing text for mobile apps – because product design is still all about the words. Mobile apps dominate our digital experiences. Every app contains at least some text.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. Chances are, it might have been because the team wasn’t using the hypothesis-driven approach correctly. This will help to ensure that the results of the test are reliable and interpretable.

User Testing 140

User Testing Feedback Software Product Research Research Software 140

Userpilot

OCTOBER 18, 2021

How can you influence SaaS growth? To answer this question (and take action), you basically need three things: Metrics – so you know how fast is your SaaS growing and what do you need to do to improve the growth rate. We cover these in detail in our guide, so read on if you want to take care of SaaS growth properly in 2021.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Onboarding KPIs 98

UX Studio

JULY 4, 2018

Disruptive technologies such as virtual reality and augmented reality radically change how we behave and interact with our world. As a consequence, they open up interesting new territories in UX research, too. VR in UX research can serve as an individual tool to explore user needs and test complex user experiences.

User Testing 73

User Testing Research Software Product Research Feedback Software 73

Userpilot

JANUARY 30, 2023

Product adoption is crucial for the success of SaaS companies because it secures users to be long-term customers. Limited usage of the product as a test. Giving quick access to video tutorials across the app like Loom. Introduce secondary features with in-app tooltips , like Airtable. Evaluation. Activation.

User Testing 98

User Testing Feedback Software Research Software Onboarding KPIs 98

Department of Product

NOVEMBER 16, 2023

If you’ve not heard of Celonis before, it’s a SaaS company that focuses on one thing product teams tend to either love or hate: process map diagramming. Essential reads for product teams New from the Department of Product this week: ? Knowledge Series: Unit economics explained – what are unit economics?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Artificial Inteligence 52

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. People who need medicine use apps and websites to order perscriptions and have them delivered to their homes. Thanks to the coronavirus pandemic, making software accessible is arguably a common struggle around the globe.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

Mind the Product

JULY 24, 2019

Whether you’re working on a consumer app in Singapore, a SaaS product in San Francisco, or a challenger bank in London, we all struggle with the same challenges – and we can learn how to deal with them by coming together as a community. Mind the Platform. Brandon Chu on the challenges of managing platforms.

Research Software 99

Research Software Feedback Software User Testing Product Research 99

Intercom, Inc.

SEPTEMBER 3, 2020

Which is why customer feedback is a big deal to all of our teams – it’s really integral to what we do and how we build. Jen Murphy – Senior Product Researcher. In London, we focus on improving our support solutions. Those bring Intercom’s features into our customers’ own mobile apps.

User Testing 212

User Testing Customer Feedback Feedback Software Research Software 212

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Usersnap

MARCH 19, 2019

As a product manager or a SaaS company owner, what is your main drive in building new products? Should the Voice of Customer influence product development? Why Voice of Customer Should be Included in Development Process. Let your customers make product development decisions for you! Do you consider customer feedback?

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Userpilot

FEBRUARY 3, 2021

Then, when you finally put together your user journey map and want to optimize your touchpoints and eliminate bad experiences, you can face two barriers: The Analytics Black Hole – Can’t see the forest before the trees. The Bottleneck -Your software developer who is too busy to take on every experiment you want to run.

Analytic Tools 98

Analytic Tools User Testing Customer Experience Research Software 98

Department of Product

FEBRUARY 18, 2022

SaaS Pricing Models for Product Managers 6 ways to price your SaaS product using leading SaaS businesses as inspiration Pricing a product is a critical part of product management; it’s rarely something product teams will or should do themselves and will typically involve a blend of product, marketing and sales.

Research Software 52

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Userpilot

JUNE 20, 2023

Some effective strategies for building user trust include: Mapping the customer journey to understand the difficulties users face as they progress through your app. Performing usability tests at different phases of your design process to help you identify and fix design problems. Customer journey mapping.

User Testing 98

User Testing Customer Feedback Customer Experience UX 98

The Product Coalition

NOVEMBER 30, 2022

But many, many products are developed without knowing from the start that people want the solution, or even care about the problem. There are plenty of software products that start with a solution that is “possible” and “innovative” but has nothing to do with how people actually behave. It seems so simple!

User Testing 134

User Testing Product Research Research Software Customer Experience 134

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. But how the marketing team decides to tell your story will determine who it connects with. Take a look at how these companies position themselves: Product Onboarding Tool. Eden Bidani.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

UX Studio

SEPTEMBER 29, 2017

Deciding between multivariate testing vs A/B testing without knowing their advantages and limitations can pose extreme challenges. When optimizing a website’s conversion rate, A/B testing usually comes up first. Sometimes testing more alternatives proves necessary, for which multivariate testing performs well as a method.

User Testing 97

User Testing Product Research Testing Data Visualization 97

The Product Coalition

FEBRUARY 12, 2024

As a result, the team struggled with how to prepare. I worked in healthcare technology at the time. I made it no longer than three minutes into the presentation and got this subtle feeling that the team was unprepared. Yeah, I was seemingly in a bad mood. The team was shutting down. Why was this prioritized?”

Technical Review 113

Technical Review User Testing Product Research Customer Feedback 113

Userpilot

AUGUST 14, 2023

Analyzing user sentiment is an essential step for all product developers and marketers to take. Survey bias can lead to inaccurate answers, the need to redo costly research, and the deployment of ineffective strategies due to false insights. Repetitive research. And we are here to help! Ineffective strategies.

Product Research 93

Product Research Data Visualization User Testing Customer Feedback 93

Mixpanel

JUNE 10, 2020

Along with fostering a company culture that’s widely adopted and understood, smart product experimentation is about prioritizing drivers before solutions, taking a measured approach, and experimenting with purpose. On the NerdWallet team, we go beyond a binary “pass / fail” grade on demo days with Engineering, Product and Design.

User Testing 75

User Testing Product Research Weak Development Team Customer Feedback 75

Userpilot

SEPTEMBER 5, 2022

As the inflated valuations bubble is bursting, how can SaaS companies navigate growth despite the budget cuts? What are VCs looking for in SaaS companies in 2022? Join us on the “SaaS Growth and Funding in the Times of Downturn – VC Perspective” live panel at this year’s Product Drive and find out!

Product Research 52

Product Research Customer Experience Feedback Software Research Software 52

Gainsight

DECEMBER 17, 2020

Growth teams manage reducing churn and improving retention. Even if the overall product experience is less than ideal, it can present nuggets and features useful to those particular users and keep them engaged longer. . That said, it takes quite a bit of time and investment to develop an effective onboarding strategy.

Onboarding KPIs 52

Onboarding KPIs Customer Experience User Testing Weak Development Team 52

UX Studio

MARCH 11, 2024

With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. You have surface level: you’re completely dir ected, you are given a solution and you design the solution.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

UX Studio

JANUARY 26, 2023

Well, it is a fact that it would be hard to find a more misused UX research method than surveys. On the one hand, due to their low cost and time requirements, we often see that surveys are the go to research method for many product teams. But you do not have resources (such as time, incentives, tools) to actually get them.

Product Research 95

Product Research User Testing Research Software Data Visualization 95

Imaginary Cloud - Design

MARCH 19, 2020

Even so, if you in some way work with technology or design, you probably might have felt compelled to hire one. User Experience “it’s the way you experience the world, it’s the way you experience your life, it’s the way you experience a service, or, yeah, an app…”. The experience may be good or bad, depending on a lot of factors.

Research Software 79

Research Software Feedback Software UX User Testing 79

The Product Coalition

JANUARY 3, 2020

The Hard Thing About Hard Things) At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. So, it was natural that we should want to develop a talent growth plan for our people.

Feedback Software 81

Feedback Software Product Research Research Software Weak Development Team 81

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. These fields include web design, mobile app development, SaaS, and even B2B products. With a relatively small team based in Omsk, southwestern Siberia, Purrweb has compiled an impressive portfolio. and Facebook.

UX 95

UX Research Software Feedback Software User Testing 95

Product Talk

MARCH 8, 2017

One of the best signs of an effective product team is a regular cadence of customer interviews and product experiments. Without a strong background in research methods, it’s hard to know how you are doing. I’ve developed a simple framework to help teams evaluate the effectiveness of their methods. It was a hard class.

Customer Experience 326

Customer Experience User Testing Customer Feedback Product Research 326

Userpilot

DECEMBER 11, 2019

2020 is set to be a big year for SaaS. Hopefully, the product management tools we’re going to cover will help you out! We’ve split the tools into different categories, so feel free to jump ahead to whichever kind of product you need. The categories of product management tools are: Prototyping and UX (Userpilot, InVision, iRise).

Data Visualization 69

Data Visualization Feedback Software Research Software Analytic Tools 69

Userzoom

APRIL 30, 2019

Still, it’s often difficult for them to understand the value of usability tests. In the various design teams that I have been part of, I’ve often experienced contrasting practices of validating products. These are a set of methods which involve internal experts (colleagues from the design or other teams, stakeholders or even clients).

Reporting Tools 131

Reporting Tools Feedback Software Research Software Analytic Tools 131

UX Studio: Product Management

SEPTEMBER 16, 2021

Imagine you would like to design a new mobile app interface in Berlin. We are ready to help you with any design and research challenges you might have. . As a design studio that often works with international companies, we’ve developed a remote collaboration process that lets us work effectively with our clients. Phoenix Design.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

The Product Coalition

JUNE 18, 2019

It doesn’t matter if you’re managing a closed system desktop application or a SaaS web application , if people can’t use your system effectively, it will fail. Managing a system that’s grown organically and has become bloated leads to a whole host of problems. Why is it so important to get your application right?

Research Software 60

Research Software Feedback Software User Testing Technical Review 60