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Product Talk
JANUARY 3, 2024
We caught up with Mike to learn how he was able to use the skills he gained in the Master Class to build a culture of discovery and innovation at Sauce Labs. When it comes to his product philosophy, Mike says, “I believe that the only value a product team delivers is by releasing working code to production that solves a real business need.”
Product Talk
APRIL 17, 2024
She is the Chief Product Officer at Doodle , and we are going to dive into her story about how her team navigated some tricky roles and responsibilities and came out the other side in a much better place. We’re a scheduling company, so we make finding mutual availability between groups of people fairly easy. Teresa: Okay.
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Product Talk
APRIL 3, 2024
But only if we use the right methods. But only if we use the right methods. Customer Interviews Aren’t the Best Way to Evaluate Solutions When we are evaluating our solutions, our primary question is, “Will our customers do what we need them to do to get value from this solution?” We are eternal optimists.
Intercom, Inc.
JUNE 2, 2021
At Intercom, we start with the problem. But not every problem is created equal, and their solutions shouldn’t be either. Aligning on three things before diving into a solution can help ensure teams spend the right amount of time and energy solving every problem. But not every problem is equally important.
Speaker: Steve Johnson, Founder and CEO, Under10 Playbook
Three things keep company leaders awake at night: 1) Can we sell more of what we built? 2) Can we build what we’ve planned? And 3) Are we planning the right things? Yet many product managers and most product owners are too busy with tactical issues that they never come close to addressing these issues.
Intercom, Inc.
AUGUST 25, 2020
We all know what a conversation between two people sounds like. And as humans, we carry our hardwired back-and-forth expectations into our interactions with computers. Along the way, we’ll explore how conversational UX – cooperative exchanges of inputs and outputs – closes gaps between products and users. What’s up?”. “I
Intercom, Inc.
SEPTEMBER 3, 2020
At Intercom we believe great things can happen when you have a conversation. Which is why customer feedback is a big deal to all of our teams – it’s really integral to what we do and how we build. So If you’ve ever asked yourself – how does my feedback add up to the features and updates that we build?
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