Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! Want to see how Userpilot can help you inform and implement your UX strategy?

Research Software 98

Research Software Analytic Tools Feedback Software User Testing 98

UX Planet

DECEMBER 15, 2023

Every dollar’s worth of expense is a fight, and spending 30% of the budget on “simply asking questions” (read: UX research) can be a hard sell. So, how do you ensure that UX gets its due in terms of investment? How do you plan to set aside a budget to enhance product performance and user satisfaction?

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UX User Testing Development Team Review Customer Experience 83

Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. So, if you’re a product manager looking to significantly improve your UX efforts and provide actionable insights to your UX team, read on!

Analytic Tools 105

Analytic Tools Research Software Feedback Software Data Visualization 105

UX Studio: Product Management

MARCH 12, 2024

While there are a lot of resources and courses to learn design or research, I believe things are slightly different regarding management. No matter how many new tools or techniques emerge, the fundamentals go a long way here – the basics for UX design managers, which you can read in this article.

UX 68

UX Weak Development Team User Testing Research Software 68

Roman Pichler

JULY 11, 2016

Manage the Product, not the Team. Focus on your job as the product manager or product owner, and manage the product, not the team. Provide guidance on the product, including its market, value proposition, business goals, and key features. Treat the Team as an Equal Partner.

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Weak Development Team Development Research Software Feedback Software 151

The Product Coalition

JANUARY 12, 2023

And What You Can Do to Avoid Them Disclaimer: I don’t really believe you can ‘teach’ Product Management. That’s what I did in 2022 and doing so, I also got to dig into a lot of clients’ products. Product Managers I work with often tell me that “the purpose” has been decided by top management “a while ago”.

Product Research 126

Product Research User Testing Weak Development Team Customer Experience 126

The Product Coalition

JULY 2, 2020

The Product <> Design relationship is one of the most important when it comes to building products without friction. Product Management vs Product Design To those outside of tech, and even to some within, the meaning of different job roles can be confusing. Is a Product Manager not some kind of designer?

Weak Development Team 144

Weak Development Team Product Management Product Manager Data Visualization 144

Product Innovation Educators

MAY 31, 2021

How to align your organization and product management team with the voice of your customer. In this discussion we address what it means to properly incorporate UX (user experience) into your product work. Summary of some concepts discussed for product managers. [1:37]

Research Software 131

Research Software Weak Development Team UX Analytic Tools 131

Lenny Rachitsky

JANUARY 4, 2024

Simplify security | Ahrefs —Improve your website’s SEO for free — Judd Antin has spent 15 years leading research and design teams at companies like Yahoo, Meta, and Airbnb. Integrating research from the beginning of the product development process is crucial for leveraging your user researcher best.

User Testing 105

User Testing Research Software Product Research UX 105

The Product Coalition

MAY 1, 2023

The team stressed. The market was ripe for us to introduce a new product. Then in strolls the design team, telling us to step back. Another blocker in my path preventing me from moving the product team into action. He acknowledged that his team often slowed the momentum. We needed to deliver, not discuss.

Weak Development Team 114

Weak Development Team User Testing Data Visualization Product Research 114

Modus Create

MAY 3, 2023

Your pride over your initial launch has faded, and you might wonder how your product got so messy. You might have read a little about user experience design and now believe adding a UX designer will be the panacea for your messy product. In engineering-driven organizations, product management can be very feature-focused.

Development Team Review 98

Development Team Review Software Review UX User Testing 98

Mind the Product

DECEMBER 18, 2019

So, it was natural that we should want to develop a talent growth plan for our people. Each month we send out an NPS survey to assess whether the company is being a great place to work, but a few months ago I also sent Google’s manager feedback survey to my team of 10 product managers. This is how we did it.

Weak Development Team 109

Weak Development Team Feedback Software Research Software Development 109

Roman Pichler

FEBRUARY 2, 2021

Before the advent of agile frameworks like Scrum , a product person—the product manager—would typically carry out the market research, compile a market requirements specification, create a business case, put together product roadmap, write a requirements specification, and then hand it off to a project manager.

Agile 156

Agile Product Research User Testing Feedback Software 156

Userpilot

JULY 4, 2022

If you’re looking to improve user engagement and experience, start by avoiding some of the most common UX design mistakes. User experience is one of the factors contributing to the success of a SaaS product. As UX is a crucial element, it’s important for you to know what results in a poor user experience.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Ronke PM

AUGUST 16, 2023

Table of Contents Technical Support Customer Success/Relationship Managers Marketing Sales Team Data Scientist Finance UX Researcher UX Designer Content Designers and Conversational Designers Engineering Legal Security (IT) PMO (Product Management Office) (Bonus!)

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Onboarding KPIs Weak Development Team Research Software Customer Experience 52

Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. That's not entirely true.

Customer Experience 95

Customer Experience User Testing Analytic Tools Feedback Software 95

Userpilot

JUNE 20, 2023

So, how can you build trust with UX design ? This article examines the concept of trust in UX design and its importance. It also explores 15 strategies that help UX designers build trust in potential users. TL;DR User trust is a form of faith users have that your product or service will match their needs without compromise.

User Testing 97

User Testing Customer Feedback Customer Experience UX 97

PMLesson's Ace the PM Interview

MARCH 9, 2022

As a capable, experienced UX designer or UX researcher, you spend your time thinking about how a product affects the user experience. You know the details of what makes a product work and how consumers interact with it. But how easy is it to transition from being a UX designer or UX researcher to product management (PM)?

UX 52

UX User Testing Product Research Product Management 52

The Product Coalition

SEPTEMBER 29, 2020

Anyone familiar with Product Management will recognize the immortal phrase ‘influence without authority.’ As a Product Manager, you’re a team player who guides product development along its chartered course, but you have to do that without being the literal captain of the ship.

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Product Management Product Manager Data Visualization Weak Development Team 185

Mind the Product

AUGUST 29, 2019

What’s a partial product manager? We’ve all met one, and many of us have been one – a partial product manager is someone who holds the product manager title, but isn’t doing the full job. It can happen really easily, because great product management encompasses a great deal and is constantly evolving.

Product Research 183

Product Research Product Management Product Manager Weak Development Team 183

Userpilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. Overengineered products are difficult to use, filled with bugs, and instead of improving your users’ lives, they make them unnecessarily complicated. Why do developers overengineer software products?

Feedback Software 101

Feedback Software Analytic Tools Research Software User Testing 101

ProductPlan

MARCH 12, 2019

Cultural fit is a relatively new concept in hiring and team building. This has given hiring managers the confidence to reject prospects who look perfect on paper, but might not mesh with the existing team and company norms. Culture sets the tone, permeating every aspect of the team and the quality of their work.

Weak Development Team 89

Weak Development Team User Testing Magazine Positioning 89

Alchemer Mobile

JULY 13, 2021

A good product experience is the primary driver behind product differentiation and ultimately, lasting customer satisfaction (measured through CSAT and NPS ) and loyalty. Beforehand, make sure your team is aligned on: Their definition of product experience. The goals you hope to achieve by investing in product experience.

Customer Experience 230

Customer Experience User Testing Onboarding KPIs Product Research 230

The Product Coalition

JUNE 24, 2022

Do you find being a product manager particularly challenging? Take a look at these nine indicators to determine if product management is the right career for you, or not. digital product management positions have never been more pervasive or idolized than they are right now. Let’s be real for a second?—?digital

User Testing 147

User Testing Analytic Tools Research Software Feedback Software 147

Usersnap

OCTOBER 3, 2023

In the competitive landscape of product management, prioritizing user satisfaction and engagement is pivotal. Understanding User Experience (UX) is a cornerstone, making UX measurement crucial. UX measurement ensures products align with user expectations, fostering loyalty and retention. Engagement 3.

Customer Experience 59

Customer Experience Customer Feedback User Experience User Testing 59

Userpilot

JANUARY 29, 2023

Why do product managers need a new feature validation framework? TL;DR Product managers need a new feature validation framework to ensure that they meet user needs or drive organizational goals and avert product failure. Product teams should invest in validation when developing the MVP.

User Testing 98

User Testing Product Research Framework Feedback Software 98

Product Innovation Educators

MAY 31, 2021

How to align your organization and product management team with the voice of your customer. In this discussion we address what it means to properly incorporate UX (user experience) into your product work. Summary of some concepts discussed for product managers. [1:37]

Research Software 62

Research Software Weak Development Team UX Analytic Tools 62

ProductPlan

FEBRUARY 22, 2023

As a product manager, one of the toughest challenges I and my fellow PMs face is prioritizing the right features amongst an ever-increasing influx of data from customer feedback, product analytics, and the never-ending list of stakeholder requests. A successful product never sacrifices the user experience.

Customer Experience 59

Customer Experience User Testing User Experience Customer Feedback 59

Userpilot

APRIL 29, 2021

Then, repeat after me (or Andrew Chen of Andreessen Horowitz, to be precise): “The natural state of any new product is that no one’s using it :)”. Product Death Cycle by David Bland. And while most product managers think the users need more features to start using their product…the opposite is often true.

Weak Development Team 105

Weak Development Team Product Research User Testing Customer Experience 105

Userpilot

OCTOBER 25, 2022

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users!

Product Research 97

Product Research User Testing Customer Feedback Research Software 97

UX Studio: Product Management

OCTOBER 1, 2022

I decided to compile a list of the most common UX design tools that every beginner should know about. In this list, you can find prototyping, UX / UI software and collaboration tools. My recommendation is to choose the appropriate tools for the task and don’t restrict yourself to one product. Definitely has to be on this list.

Feedback Software 59

Feedback Software UX User Testing Customer Feedback 59

The Product Coalition

APRIL 2, 2022

Every time I navigate the ocean of Product Management frameworks, we are not tackling one essential part of our role: People and Ourselves. There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen.

Product Management 156

Product Management Product Manager User Testing Customer Experience 156

Userpilot

NOVEMBER 21, 2023

In his talk, Jason talked about how product managers can upskill to meet the challenges in their daily work and how to make sure that their organizations value their work. How to upskill as a product manager. Measuring the value of product management is difficult too. Let’s dive in! Book the demo!

Technical Review 96

Technical Review User Testing Product Management Product Manager 96

The Product Coalition

JANUARY 3, 2020

So, it was natural that we should want to develop a talent growth plan for our people. Each month we send out an NPS survey to assess whether the company is being a great place to work, but a few months ago I also sent Google’s manager feedback survey to my team of 10 product managers. Product manager motto?—?Dan

Feedback Software 81

Feedback Software Product Research Research Software Weak Development Team 81

Userpilot

APRIL 25, 2022

Are you using a friction log to track and prioritize what to improve in your product? In this guide, our aim is to help savvy product managers understand what friction logs are, where you might use them, and how to create them. Not all friction is bad. Friction logs can be created by the whole team.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Userpilot

MAY 5, 2022

What does the product management process involve? Why is it important for product managers to follow them? Product managers lead interdisciplinary product teams to deliver products that bring value to customers. Product Development is when most of the code is written and tested.

Product Research 98

Product Research User Testing Research Software Feedback Software 98

The Product Coalition

MARCH 16, 2019

User experience has become a de facto part of product development. Whether you are working as a design agency or a copywriting firm, chances are that you will want to hire and work with UX designers very soon. So much so in fact, that it is important to understand what UX is, what it stands for and what defines a UX designer.

UX 62

UX Weak Development Team Customer Experience Product Management 62