Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. How to use technology to create something. I need to learn how to build a business and learn how to get others excited to join me, not just tinker with the technology.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

The Product Coalition

DECEMBER 13, 2021

The below image is a simple framework but it is a growth platform that helps in setting up startups, mid-size or even big enterprises. The framework provides a platform to keep the pace of sustainability for a longer time than quick failure. Reach out to me for any queries for onboarding your startup using the framework.

Framework 147

Framework Startups User Testing Onboarding KPIs 147

Userpilot

MAY 26, 2021

Love it or hate it, one thing is clear: product onboarding is an important driver of activation and retention in SaaS businesses. Allow us to walk you through the product onboarding best practices that we’ve learned through working with hundreds of SaaS businesses. Test and iterate. Don’t forget Secondary Onboarding. Conclusion.

Research Software 52

Research Software Feedback Software Onboarding KPIs Product Research 52

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. 5 out of 5. 4 global ratings.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Bain Public

JANUARY 24, 2022

While these will be your key areas of ownership, we’re a small team at Bain Public, so you’ll likely pitch in on a variety of other initiatives, from communication campaigns to research to prospecting and networking. seeks to provide a platform for the acquisition of Artificial Intelligence ("AI") entities in North America.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Bain Public

JANUARY 24, 2022

While these will be your key areas of ownership, we’re a small team at Bain Public, so you’ll likely pitch in on a variety of other initiatives, from communication campaigns to research to prospecting and networking. seeks to provide a platform for the acquisition of Artificial Intelligence ("AI") entities in North America.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Bain Public

JANUARY 24, 2022

While these will be your key areas of ownership, we’re a small team at Bain Public, so you’ll likely pitch in on a variety of other initiatives, from communication campaigns to research to prospecting and networking. seeks to provide a platform for the acquisition of Artificial Intelligence ("AI") entities in North America.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Userpilot

MARCH 3, 2022

This includes market research (potential employers), understanding product strengths (your value to the customer), iterative development (subsequent drafts), or refining the UI (formatting). Product managers with technical skills such as SQL or technical stack are in high demand, so highlight them in your resume. Yes, you do!

Data Visualization 98

Data Visualization Analytic Tools Technical Advisors User Testing 98

The Product Coalition

MARCH 11, 2020

Product discovery encompasses all the research and decisions on the product, whether that’s planning your next feature, or testing your latest product proposition. Challenge definition A challenge could be responding to customer feedback, introducing a proposition, or overcoming a technical problem. What is product discovery?

Product Research 79

Product Research User Testing Data Visualization Technical Advisors 79

BrainStation Product Management

FEBRUARY 28, 2019

In BrainStation’s survey, Product Managers ranked communication (71 percent), leadership (65 percent), and empathy (58 percent) as the most important skills for a Product Manager, ahead of research and project management, and far ahead of design (selected by only 20 percent of respondents). Technical Skills for Product Management.

Technical Advisors 70

Technical Advisors Reporting Tools Analytic Tools Product Research 70

The Product Coalition

APRIL 2, 2023

Being a Product Manager (PM) in a IT (Information Technology) services company may seem complicated. Still, we have a duty to advise what’s best for the product. I’ll need to speak and work with stakeholders, customers, experts, researchers, customer support and senior management. Let’s work together on your amazing product!

User Testing 78

User Testing Technical Advisors Product Management Product Manager 78

BrainStation Product Management

FEBRUARY 28, 2019

Speak to a Learning Advisor. In BrainStation’s survey, Product Managers ranked communication (71 percent), leadership (65 percent), and empathy (58 percent) as the most important skills for a Product Manager, ahead of research and project management, and far ahead of design (selected by only 20 percent of respondents).

Technical Advisors 40

Technical Advisors Reporting Tools Analytic Tools Product Research 40

ProductPlan

MARCH 4, 2022

As we found in our research for ProductPlan’s 2022 State of the Product Report , only 25% of businesses with 20 to 100 employees have a product operations role or team. Question 1: Can you give me an example of a test you’d run, or data you might find, that could lead to an idea for improving our product?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userzoom

SEPTEMBER 5, 2019

Technically there are an infinite number of ways you could attempt to recruit participants for your user research. Email lists allow researchers to recruit potential participants from your company’s opt-in contact list. There are myriad social media platforms to choose from, ranging from the broad to the niche.

User Testing 85

User Testing Product Research Customer Feedback Customer Experience 85

PMLesson's Ace the PM Interview

APRIL 19, 2020

If you have advised any of these people with tasks like product growth, pricing strategy, or market sizing, be sure to note that on your resume! Technical Skills While not always needed, technical skills are very much desired for most PM roles. Many companies have a bias towards PMs coming from a technical background.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

If you have advised any of these people with tasks like product growth, pricing strategy, or market sizing, be sure to note that on your resume! Technical Skills While not always needed, technical skills are very much desired for most PM roles. Many companies have a bias towards PMs coming from a technical background.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

The Product Coalition

MARCH 1, 2024

Decode A Job Posting from Spotify: Senior Product Manager — Playlist Platform Spotify is an innovative business that changes the surrounding reality: almost everyone you see on the street or in a café wearing headphones listens to music on Spotify. What technical knowledge does Spotify expect from a candidate? Know what our users want?

Analytic Tools 123

Analytic Tools Research Software Technical Advisors User Testing 123

Mind the Product

JANUARY 10, 2017

While there are a large number of tools which claim to help you to create value, for me, quite frankly, it boils down to only a few secret weapons which do not (most of the time) involve buying fancy software or subscribing to the latest project management doodads. This should not be confused with technical documentation.

Research Software 84

Research Software Analytic Tools Data Visualization Reporting Tools 84

Product Innovation Educators

OCTOBER 29, 2018

He has created products and led product teams for Fortune 500 companies including Cisco and Capital One, advised several small and medium businesses, and founded a Product Innovation, Design Thinking and Agile coaching practice called 5D Vision. We did a lot of research with customers and bankers about how we could make their lives easier.

Technical Advisors 72

Technical Advisors User Testing Customer Experience Product Research 72

Mind the Product

JULY 10, 2017

For example, a local startup team I consult for are developing their web app in-house while outsourcing their mobile development team of 12 to Poland. If you want your local and remote teams to work together closely on the same parts of the system, then you should put some more effort into structuring your development process.

Weak Development Team 108

Weak Development Team User Testing Technical Advisors Product Research 108

The Product Coalition

MAY 15, 2019

—?have they stood the test of time? Scrum and the agile manifesto were created in a time where we used to still package and ship software physically. Later whilst being an adviser at Stanford university Neil H. Perhaps its origins in software development didn’t do the Product Owner role any favours in this department?—?it

Product Management 92

Product Management Product Manager User Testing Product Research 92

Effective Roadmap Planning and Development Process for Enterprise Products

AUGUST 2, 2018

Market Research : Adopt Primary and Secondary research techniques to gather intelligence on the market. I typically advise the below format. Define the problem space and test the commercial viability of the solution. You could gather intel on the market by standard primary and secondary research techniques.

User Testing 40

User Testing Enterprise Roadmap Product Research 40

Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? So that’s me. Christy : Awesome.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

The Product Coalition

OCTOBER 21, 2019

Here I aim to show how experience, respect for discipline, and an insistence on following good project management practices can go a long way to help to develop successful software projects in spite of many challenges. To be clear, we will not discuss how to start a software development project or which steps you should take to kick it off.

Technical Review 60

Technical Review Technical Advisors Research Software Agile 60

Usersnap

JUNE 15, 2023

Building a powerful SaaS product takes way more than just an idea. For instance, in large companies like Google and Facebook, product managers collaborate with dedicated researchers, analysts, and marketers who assist them in different stages of the product lifecycle. Conduct market and competitive research.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

UX Studio

JANUARY 24, 2024

She has an extensive background in Customer Experience and Telecommunications fields, with more than 15 years of experience working both as a designer and researcher, while also leading large teams. But I also advise designers not to oversee the business side of the relationship. Karthik: That’s amazing.

Research Software 63

Research Software Feedback Software UX User Testing 63

eG Innovations

AUGUST 11, 2022

Recently, we hosted a great Citrix Monitoring Masterclass presented by George Spiers (Citrix CTP and Independent Citrix Architect) and Nanda Kumar (Director of Solution Delivery, eG Innovations). Integrating Citrix monitoring with ITSM help and service desk tools such as ServiceNow. 1 About Citrix Monitoring Tools.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Mixpanel

MAY 5, 2021

Imagine the internal ‘pat on the backs’ and recognition that occurred when Gmail fully launched dark mode for the mobile app, Figma released multi-account to switch between personal and work design spaces, or Apple announced their M1 chip. He advised companies like Tinder, Hipcamp, Reddit, Canva, and Pocket. Tech costs.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Product Talk

AUGUST 10, 2016

It’s easy for teams to work along both dimensions of product discovery—working to understand their customer’s context and iteratively testing their ideas—but that doesn’t mean they know how to connect the two sets of activities. Over time, I started to reframe the two dimensions as discovering opportunities and discovering solutions.

Research Software 238

Research Software Product Research User Testing Customer Experience 238

The Product Coalition

JANUARY 5, 2021

A good starting point would be working with the “Manifesto of Agile Software Development,” particularly ensuring that stakeholders understand that adapting to change over following a plan is paramount for the organization’s future success. A new feature is overdue and has been drastically underestimated due to unexpected technical debt.

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

Userpilot

JANUARY 18, 2022

Disclaimer: Check out our product launch announcements in-app article for more on how to announce new product updates and features with in-app guidance, not only by email. While a product launch email brings users inside the app, pairing it with in-app guidance inside the app can boost your adoption rates.

User Testing 98

User Testing Feedback Software Research Software Technical Advisors 98

Business of Software Conference

JUNE 29, 2020

Teresa Torres is a Product Coach at ProductTalk.org advocating strong critical thinking practices to ensure there is a strong connection between what teams are learning in their research with the product outcomes that they are making. So, there’s this concept from decision making problem solving research called ill-structured problems.

User Testing 59

User Testing Feedback Software Research Software Product Research 59

The Product Coalition

MARCH 21, 2018

A mentor advised me to think about three broad categories?—?the Understand the technical architecture for the product : Get an engineer to sit down with you and explain how the product works under the hood and which major technologies and frameworks have been used. OKRs are a great tool to drive alignment across the team.

User Testing 60

User Testing Technical Advisors Research Software Feedback Software 60

UX Studio

OCTOBER 16, 2017

In the Tep sports tracker app, you feed a virtual pet (tamagotchi) by doing sports activities. As a gamified activity tracker app, it turns the pyramid upside down: our team focused on features of delight first. As a consequence, the functional and reliable features still have some technical hiccups which would need more work.

Customer Experience 81

Customer Experience User Testing Customer Feedback Technical Advisors 81

Department of Product

JUNE 27, 2022

Who does technical leadership? It’s very common for Engineering to want to organize around technology, Product around customer segments, and Design around design function: UX and Research, for example. Skip level 1-1s are a good tool to sample from throughout your organization and find out where there might be problems.

Weak Development Team 52

Weak Development Team Onboarding KPIs Embedded Analytics Reporting Tools 52

Product Talk

APRIL 7, 2021

In this third and final conversation in the series, we discussed two core principles of continuous discovery : why it’s essential to set up compare and contrast decisions and surface and test assumptions. I am a former chief product officer and now coach and advise product leaders and teams. It comes from decision-making research.

Product Research 214

Product Research User Testing Research Software Data Visualization 214