Intercom, Inc.

MARCH 31, 2020

We’re fortunate to work with a broad range of customers, many of whom have put their products and platforms to use to fight against COVID-19. Many medical offices and hospitals are extremely crowded due to COVID-19. Their software even comes pre-loaded with the information doctors need on COVID-19.

User Testing 212

User Testing Healthcare Customer Experience Systems Review 212

freshtrax

MARCH 25, 2024

This has enabled retailers to gain a new competitive advantage by improving the customer experience and increasing operational efficiency. New Payment Methods New payment methods are being introduced in the retail industry to improve the customer payment experience. retailers and explores their effectiveness.

Technical Review 59

Technical Review Reporting Tools Customer Experience User Testing 59

Userpilot

APRIL 11, 2023

Understanding the average customer retention rate for your industry is critical to determining the health of your business. It tells you whether your customer retention rate is too low or just good enough. If customers are the lifeblood of any business, then customer retention is the glue that holds it all together.

Feedback Software 90

Feedback Software Analytic Tools Data Visualization User Testing 90

Userpilot

MARCH 29, 2024

TL;DR Brand activation involves building awareness for a company through engaging interactions with potential customers. Dropbox invests in customer loyalty programs to drive word-of-mouth. Tableau builds trust with potential customers on software review platforms. Let’s dive in!

Branding 84

Branding Analytic Tools Feedback Software User Testing 84

Product Talk

NOVEMBER 16, 2022

If Ellen’s name sounds familiar, you may recognize it because she’s both an active member of the CDH Slack community and was featured in a Product in Practice post about involving engineers in assumption testing. It was a great fit. A couple of years later, I wanted to switch into something that was more consumer focused.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

Intercom, Inc.

JANUARY 21, 2020

“Beyond code, beyond visuals and interactions, what do all these apps have in common with each other? Lots of social stuff, banking, travel, local services, fitness, cooking, more than a few games, even apps made by governments. And beyond code, beyond visuals and interactions, what do they all have in common with each other?

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

The Product Coalition

SEPTEMBER 23, 2022

The automotive giant entrusted customer data to a blockchain platform, allowing it to monitor the movement of advertising money. The data is decentralized: all users of the blockchain have access to the registry. Rewarding users with tokens for viewing ads Advertising is “attacking” users everywhere.

Analytic Tools 120

Analytic Tools Feedback Software Data Visualization Marketing 120

freshtrax

JULY 23, 2019

If you are looking to integrate your business into the Japanese market, skimming online for quick answers and visiting Japan alone won’t lay a sturdy foundation for an informed understanding of the Japanese consumer. World Population Review, 2019 ) ( Statistics Bureau Japan, 2019 ). World Population Review, 2019 ). NRC, 2018 ).

User Testing 88

User Testing Data Visualization Customer Feedback Product Research 88

Intercom, Inc.

DECEMBER 9, 2021

This week on Inside Intercom, you’ll hear from our Senior Director of Product Design Emmet Connolly , Product Engineer Sam Murray , and Customer Support Specialist Robert Dunleavy on how Intercom landed on its notification sound and how a round of customer feedback gave way to the blip, bop, clack, hiss, shake and tick.

User Testing 138

User Testing Transportation Customer Experience Research Software 138

Gainsight

OCTOBER 10, 2023

The use cases for AI are endless but most commonly tied to industries like healthcare, financial services, transportation, retail, energy, and manufacturing. Meanwhile, Walgreens is using AI to track the spread of the flu, and Northface uses it to help consumers find the perfect coat. What outcomes are your customers expecting?

Education 52

Education User Testing Reporting Tools Data Visualization 52

UX Studio

FEBRUARY 15, 2024

With his help, in this episode, we delve into the creation of Budapest GO, a game-changer application for public transport in Budapest. He’s worked with clients in banking, insurance, mobility, and logistics, with a notable project being the Budapest GO initiative with BKK (Center of Budapest Public Transport).

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Thanks to the coronavirus pandemic, making software accessible is arguably a common struggle around the globe. A new emphasis has been placed on access to software for everyone. What do we mean by accessibility?

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

Usersnap

APRIL 29, 2023

From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. Inputs from users can also be submitted in real-time to ChatGPT in order to receive a generated response.

ChatGPT 105

ChatGPT Artificial Inteligence Feedback Software Reporting Tools 105

Modus Create

FEBRUARY 20, 2020

You can utilize this service to run code in a serverless fashion at a location that is close to the end user. Lambda@Edge provides you with the ability to customize headers after responses have left the origin. There are numerous measures you can take to improve security with Lambda@Edge. Directions. Directions. Directions.

Transportation 110

Transportation Software Review User Testing Certifications 110

BrainMates

NOVEMBER 1, 2021

Most companies are in reality reviewing and failing several orders of magnitude less ideas than this. Failure Point #1 – A lack of customer benefit. A product or product improvement needs to provide genuine benefits to a customer. These benefits will come from solving a deep problem a customer has.

Weak Development Team 105

Weak Development Team Product Research Development Research Software 105

UX Studio: Product Management

NOVEMBER 24, 2020

Aplana is a privately held software development company that has been on the market for 20 years. It is one of the first companies that has transferred the clients’ business to the cloud, making it available for end-users. . Its services portfolio is quite wide with a focus on UX design, research, and brand development. .

Product Research 115

Product Research Research Software Software Review Technical Review 115

UX Planet

FEBRUARY 13, 2024

Philosophies For Design (I) The city creates the theater and is the theater (II) This is a semi-structured world (III) Goodness of fit: Environmental fitness (IV) Goodness of fit: Internal Fitness (V) The ecosystem, genre, invisible hand, and supply chain (VI) Talk, write, and imagine using language (.I)

Research Software 68

Research Software Customer Experience User Testing Systems Review 68

Bain Public

DECEMBER 19, 2022

About Blaise Transit Blaise is an AI-based software platform that allows transit operators to run on-demand bus services using their existing vehicles. Built on pillars of sustainability, innovation and inclusion, Blaise Transit improves and optimizes the user experience for multi-passenger vehicles fleet operators.

Fractional CTO 52

Fractional CTO CTO Coach Transportation Customer Experience 52

The Product Coalition

MAY 5, 2018

The first one (chronologically speaking) is from Marty Cagan’s indispensable book Inspired: How to Create Tech Products Customers Love ; Marty describes it as “to discover a product that is valuable , usable and feasible ”. Will customers buy it?” Is the price point compatible with the customer’s to which it’s directed?

Software Review 60

Software Review Technical Review User Testing Product Management 60

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! And since I’m focused mostly on consumer companies – is there anything exciting happening? The intersection of growth hacking, new tech, and pre-existing consumer motivations. Transportation and travel. My investing thesis. A lot of them.

User Testing 100

User Testing Startups Technical Review Customer Experience 100

Userpilot

JUNE 27, 2022

With these patterns in mind, you can design your app in a way that will appeal to your users and make them take the actions you want. In the following article, we will discuss several UX design principles, explaining why users behave the way they do and how you can use these principles to your advantage. What is user psychology?

Customer Experience 52

Customer Experience User Testing Analytic Tools Research Software 52

Bain Public

JULY 13, 2020

Built on pillars of sustainability, innovation and inclusion, Blaise Transit improves and optimizes the user experience for multi-passenger vehicles fleet operators. Due to the current COVID-19 pandemic, a vast number of commuters now have to work from home to prevent the spread of the virus. cities since January 2020.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Technical Review 52

BrainMates

OCTOBER 30, 2022

In reality, most companies are reviewing and failing ideas several orders of magnitude less than this. 1 - A Lack Of Customer Benefit. A product or product improvement needs to provide genuine benefits to a customer. These benefits will come from solving a deep problem a customer has. 2 - Inadequate Customer Research.

Development 59

Development Transportation Research Software Product Research 59

eG Innovations

JANUARY 19, 2023

Are Citrix latency causing issues for your end users? Knowing where to start troubleshooting can mean the difference between end-users not noticing and a flood of support tickets on the service desk. Once users work from home, IT typically loses sight of the user’s network connection.

Data Visualization 52

Data Visualization Analytic Tools Transportation Reporting Tools 52

The Accidental Product Manager

JANUARY 16, 2017

Caption: Bar code scanners have been around for a while, how do you grow your market? Product managers for bar code scanners have it pretty good these days. Their products are in high demand by companies such as Amazon who operate the large warehouses that contain thousands of items, each identified by a unique bar code.

Software Review 50

Software Review Marketing Product Management Product Manager 50

The Product Coalition

JUNE 8, 2018

This is because a native mobile app sits directly on users end devices, allowing the fastest response time and the ability to take advantage of all the features of a smartphone. Native Apps A native application is a program that has been developed for use on a particular platform or device and sits directly on the end users’ devices.

Analytic Tools 60

Analytic Tools Feedback Software Reporting Tools Product Research 60

Product Talk

MAY 10, 2023

It involves strengthening your understanding of business outcomes , fostering collaboration in product trios , and cultivating many other habits like conducting regular story-based interviews , mapping opportunities on the opportunity solution tree , and identifying and testing assumptions. Teresa: Who are your typical customers?

Product Research 130

Product Research User Testing Feedback Software Research Software 130

PMLesson's Ace the PM Interview

MAY 19, 2020

First, a recruiter will review your resume. If there is a good fit, they will reach out and get to know you via phone call. Product design questions test your ability to build a new or improve an existing feature/product. Analytical and execution questions test how you do things as a PM.

User Testing 98

User Testing Analytic Tools Product Management Product Manager 98

PMLesson's Ace the PM Interview

MAY 19, 2020

Prioritization interview questions test whether you can develop a process to identify what your team should be working on. This can be achieved either by examining data or reviewing any data the team has access to. We also want to be user-focused and ensure we're bringing a good experience to the end-user.

Transportation 52

Transportation Customer Experience Software Review Product Management 52

UX Studio: Product Management

AUGUST 26, 2020

Pakk’s concept was created by a handful of Hungarian enthusiasts who had a simple goal in mind: to connect struggling small businesses with their customers and help them during the coronavirus outbreak. The UXers were: Barbara, UX researcher, and Sandor, Product Designer. Usability testing , prototype iteration on the second week.

User Testing 55

User Testing Research Software Feedback Software Product Research 55

Modus Create

JULY 7, 2020

Imagine that you are writing an e-commerce application and you have a customer with a full shopping cart who is ready to check out and give you their money. Things get much worse when you have 1,000 or 10,000 customers all trying to buy at the same time! Return an Order Complete message to the user and display it in the application.

Messaging 84

Messaging Analytic Tools Data Visualization User Testing 84

UX Studio

OCTOBER 4, 2023

Communicating information and demonstrating brand identity can affect the user experience a lot, so we have to pay a lot of attention to this. Just to mention a few, healthcare, transportation, education, and entertainment businesses are already big fans of AI. We could go on, but that’s another topic to dive in.

Artificial Inteligence 72

Artificial Inteligence UX Research Software Data Visualization 72

BrainMates

NOVEMBER 5, 2020

Design products that customers want and come up with a rock-solid value proposition by focusing on their objectives, pains and gains. With around 90% of tech startup failure being due to a lack of product-market fit , the stakes are high when it comes to understanding your customer. Pains, gains and expectations.

User Testing 52

User Testing Technical Review Transportation Customer Feedback 52

Department of Product

JULY 29, 2022

Pricing, user experience, features, performance, branding, customer service and partnerships influence how target customers perceive the value of one product relative to alternatives in established markets. A customer in the market for a Porsche is likely not considering a Volkswagen and visa versa.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Andrew Chen

JUNE 25, 2019

While both consumer marketplaces are very different — one is a city-by-city transportation service, the other a global network of homes — they also share a lot of similarities too: Both were founded within a year of each other, quickly found network effects, made major design innovations that made the consumer experience 10X better, and much more.

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

The Product Coalition

JANUARY 12, 2023

. "Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. From cloud computing to customer experience transformation, we’ll look at what each type of transformation entails and how it can help your business.

Artificial Inteligence 128

Artificial Inteligence Data Visualization Analytic Tools Research Software 128

eG Innovations

DECEMBER 16, 2021

Cloud computing service models come in three broad categories: Software as a Service (SaaS). Customer relationship management (CRM). Because of its speed of deployment, IaaS is a quick and flexible way to build up and take down development and testing environments. Platform as a Service (PaaS). Collaboration. Email marketing.

Analytic Tools 59

Analytic Tools Data Visualization Software Review Customer Experience 59